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Exploration of Rhetorical

Appeals, Operations and

Figures in UI/UX Design

Omar Sosa-Tzec1, Martin A. Siegel1 and Paul Brown2

Indiana University Bloomington

1 School of Informatics and Computing 2 Henry Radford Hope School of Fine Arts

June 29, 2015 - The School of the Art Institute of Chicago

(2)

Motivation

(3)

Rhetorical handbook

An illustrated manual for graphic designers

‣ Ehses & Lupton (1988)

‣ NSCAD student work

‣ Application of rhetorical

concepts in graphic design

Modes of Appeal

(4)
(5)
(6)
(7)
(8)

Rhetoric Graphic Design

Persuasion

Meaning

Argumentation

Connection with oral communication

(9)

Rhetoric UI/UX Design

Persuasion

Meaning

Argumentation

Connection with oral communication

Generation of concepts

(10)

Rhetoric UI/UX Design

Connection with oral communication

Generation of concepts

(11)

Rhetoric UI/UX Design

Connection with oral communication

Generation of concepts

Design Pedagogy

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(13)

‣ “Rhetoric and Design” (Ehses, 1987)

‣ Interview

‣ Selected Bibliography

‣ Three modes of appeal

‣ Rhetorical operations

‣ Rhetorical figures

‣ More student work

Structure

Extracts

Other references

(Online/Offline)

Illustration of Concepts

(14)

uxrhetoric.com

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“Rhetoric and Design” - takeaways

1.Rhetoric is not about trickery of flattering

2.Rhetoric is about effective communication

and meaning generated in context

3.Rhetoric is infiltrated in all the forms of

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“Rhetoric and Design” - takeaways

4.Applying rhetoric as design methodology

requires the comprehension of the use of

symbols and patterns that could be familiar to a user

5.Both the design of interface and experience

have social, moral and political implications.

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(18)
(19)
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(21)
(22)

1.The three modes of appeal (logos, ethos and

pathos) fluctuate throughout the user experience

(23)

1.The three modes of appeal (logos, ethos and

pathos) fluctuate throughout the user experience

2.Rhetorical operations describe modifications

made on an interface for working on different

platforms

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1.The three modes of appeal (logos, ethos and

pathos) fluctuate throughout the user experience

2.Rhetorical operations describe modifications

made on an interface for working on different

platforms

3.Rhetorical figures (tropes and schemes) help to

describe conceptually the interface's composition and interactions

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(26)

Ethos, logos and pathos

f

luctuate

Yahoo Weather App for iOS

(27)

Bloomberg Billionaires – The web version is the standard composition

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Rhetorical operations, interface modifications

and di

f

ferent platforms

Bloomberg Billionaires – The mobile version is the result of the application of rhetorical operations

Addition + Subtraction +

(29)

Tropes and figures, so

f

tware as

composition, description of interactions

Alliteration repeats the initial parts of elements in a sequence.

(Ehses & Lupton, 1988)

(30)

Tropes and figures, so

f

tware as

composition, description of interactions

Ellipses

deliberately omits elements from a statement.

(Ehses & Lupton, 1988)

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(32)

1.The UI/UX rhetorical handbook would be used as

a framework to engage designers in discussion

and reflection upon possible meanings conveyed by the interface composition as the user interacts

with the software

‣ Denotation

(33)

‣ To go “beyond” the figures of metaphor and metonymy

‣ To move away from the skeuomorphic “origin” of interfaces

‣ To consider interfaces as a kind of visual artifacts with its

particular materials and ways to be shaped

‣ To consider interfaces as visual artifacts that affect

people's lives, beliefs, and attitudes

2.The UI/UX rhetorical handbook offers a vocabulary

for UI/UX designers to analyze, conceptualize, and

(34)

‣ To consider software as a form of argument

‣ To have a better comprehension of persuasion and

persuasive technology

‣ To create a link with other contemporary approaches in

HCI, including interaction criticism, sustainability and

feminism

3.The UI/UX rhetorical handbook would

function to introduce UI/UX designers to

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‣Interfaces are quite different from the examples

(37)

‣Interfaces are quite different from the examples

analyzed and presented in the original handbook

‣There is a fluctuation in the weights of each of the

(38)

‣Interfaces are quite different from the examples

analyzed and presented in the original handbook

‣There is a fluctuation in the weights of each of the

modes of appeal

(39)

‣Interfaces are quite different from the examples

analyzed and presented in the original handbook

‣There is a fluctuation in the weights of each of the

modes of appeal

‣Tropes and schemes support such a fluctuation

‣Tropes and schemes help to describe conceptually,

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Limitations and future work

‣More examples are needed; simplification of

language

‣We found difficulties to interpret chiasmus* and

anastrophe**

‣We expect to create a repository of cases

‣We aim at motivating other design scholars to

join this project and make it grow

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Thanks!

This work is supported in part by the National Science Foundation (NSF) Grant Award no. 1115532. Opinions expressed are those of the authors and do not necessarily reflect the views of the entire research team or the NSF. Thanks to Ian B. Wood for the

discussion about ideas and examples presented in the UI/UX rhetorical handbook.

@omitzec -tzec.com

profmartysiegel.com

[email protected]

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