Efektivitas Supervisory Training Bagi Supervisor PT X
Amelia Alsa, Cherly Kemala Ulfa & Vivi Gusrini Pohan
ABSTRAK
PT X merupakan perusahaan yang bergerak dibidang produksi kemasan karton dan sudah berdiri sejak tahun 1972. Produk-produk yang dihasilkan berupa folding carton dan corrugated carton. Saat ini PT mengalami berbagai masalah, terjadinya penurunan kinerja, penurunan laba penjualan, para top management kurang mengambil tindakan yang tepat, tingkat turnover yang tinggi khususnya dibagian operasional pabrik, penurunan jumlah repeated order. Keterampilan dan keahlian supervisor dalam menjalankan tugasnya juga harus diasah dan dikembangkan, salah satunya dengan pelatihan (Blanchard & Thacker, 2004). Supervisory Training merupakan salah satu kegiatan penting bagi perusahaan karena tujuan utama dari Supervisory Training adalah meningkatkan performa para supervisor. Supervisory Training pada penelitian ini terdiri dari 5 materi, yaitu Supervisor secara umum, Keterampilan Supervisor, Kemampuan Mendengar/Listening Skill, Teamwork dan Kepemimpinan yang merupakan hasil TNA sebelumnya.
Penelitian ini merupakan Quasi Eksperimental Design dengan one group pretest-posttest design. Penelitian ini bertujuan mengukur efektivitas Supervisory Training untuk Supervisor PT X. Pengukuran efektivitas dilakukan dengan melakukan evaluasi reaksi, evaluasi belajar dan evaluasi prilaku yang dikemukakan oleh Kirkpatrick (1983). Metode analisa yang digunakan adalah analisa deskriptif yang mengacu pada kriteria kategorisasi. Norma kategorisasi yang digunakan merupakan norma adopsi pada Program LTS (Leadership Training for Supervisor) yang dikembangkan oleh Blanchard Training and Development (BDT) dan Gap Inc. Corporate Training Departement.
Hasil penelitian menunjukkan bahwa Supervisory Training untuk Supervisor PT X efektif dilakukan. Hal ini ditunjukkan melalui hasil evaluasi dimana para Supervisor menunjukkan reaksi yang positif terhadap Supervisory Training, adanya peningkatan pengetahuan setelah mendapatkan Supervisory Training dan para Supervisory merasa kemampuan mereka meningkat setelah mendapatkan pelatihan dan mampu mengaplikasikan materi pada Supervisory Training dalam pelaksanaan pekerjaan mereka.
Kata Kunci : Pelatihan; Supervisory Training, Supervisor
Effectiveness of Supervisory Training For Supervisor in PT X
Amelia Alsa, Cherly Kemala Ulfa & Vivi Gusrini Pohan
ABSTRACT
PT X is is a company engaged in the production of paperboard packaging and has been established since 1972. The products are produced in the form of folding carton and corrugated carton. PT X is currently experiencing a variety of problems, a decline in performance, sales profit decline, the lack of top management to take appropriate action, in particular the high turnover rate of plant operations section, and a decrease in the number of repeated orders. Supervisor‟s skills and expertise in carrying out their duties must also be sharpened and developed, one of them with training (Blanchard & Thacker, 2004). Supervisory Training is one of the important activities for the company because the main purpose of Supervisory Training is to improve the performance of the supervisor. Supervisory Training in this study consisted of 5 items, which Supervisor, Supervisor Skills, Listening Skill, Teamwork and Leadership which is the result of the previous TNA.
This study was Quasi Experimental Design with a one-group pretest-posttest design. This study aims to measure the effectiveness of Supervisory Training for Supervisor inPT X. Measurements conducted by evaluating the effectiveness of the reaction evaluation, learning evaluation and evaluation of behavior proposed by Kirkpatrick (1983). Analysis method used is descriptive analysis that refers to the categorization criteria. Norma categorization used is the adoption program from LTS (Leadership Training for Supervisors) developed by Blanchard Training and Development (BDT) and Gap Inc. Corporate Training Department.
The results showed that the Supervisory Training for Supervisor PT X effectively done. It is shown by results of the evaluation in which the supervisor showed a positive reaction to the Supervisory Training, increase in knowledge after obtaining the Supervisory Training and supervisors feel their skills improved after receiving training and are able to apply the Supervisory Training‟s materials in the implementation of their work.
