Welcome to Management
MAN 101
Dasar-dasar Manajemen
Selamat datang..Welcome..Wilujeng
sumping..Sugeng rawuh..
•
Perkenalan dosen dan mahasiswa
•
Silabus
•
Grup formasi
Selamat datang..
Welcome.
.
Wilujeng sumping
..
Sugeng rawuh
..
•
Perkenalan dosen dan mahasiswa
•
Silabus
•
Grup formasi
Hello...this is me...
•
Irma M Nawangwulan, BSc, MBA
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Praktisi dan akademisi
•
Gabung UPJ sejak Oktober 2010
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Email:
inawangwulan@gmail.com
atau
irma.nawangwulan@upj.ac.id
Syllabus
Komponen Penilaian
•Kehadiran dan partisipasi diskusi kelas 10%
•Tugas individu dan kelompok 25%
•Tests 15%
•UTS 20%
•UAS (dalam bentuk makalah dan presentasi) 30%
Class Rules
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Please read the class syllabus and come to class prepared
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Respect and golden rule: “Do unto others as you would
have them do unto you”
Books
• Robbins, S. P., Decenzo, D. A., & Coulter, M. (2013).
Fundamentals of Management. New Jersey: Pearson.
• Williams, C. (2013). MGMT-Principle of Management. Mason:
South-Western Cengage Learning.
• Kinicki, A., & Williams, B. (2011). Management A Practical
Introduction. New York: McGraw-Hill.
• Schermerhorn, J. (2011). Introduction to Management, 11th
8
TUJUAN PEMBELAJARAN
Setelah mengikuti mata kuliah ini diharapkan
mahasiswa mampu :
1. Menjelaskan pengertian Manajemen dan Tugas Manajer. 2. Menjelaskan dan membedakan teori-teori Manajemen 3. Menjelaskan hubungan antara lingkungan eksternal dan
lingkungan internal dlm organisasi
4. Menjelaskan fungsi Perencanaan dalam Manajemen
5. Menjelaskan fungsi Pengorganisasian dalam Manajemen
Discovering Great Management
Why Study Management?
•
We interact with management everyday
–
Understanding of management gives insight into
many organizational aspects
•
Reality: when graduate, you will either
Bagian I
PENGANTAR MANAJEMEN
1. Proses Manajemen
2. Jenis-jenis Manajer
3. Peran dan Keahlian Manajerial Dasar
4. Sumber Keahlian Manajerial
Setelah mempelajari Bab ini, anda dpt :
1. Menjelaskan karakteristik manajemen, mendefinisikan manajemen dan pentingnya manajemen
2. Mengidentifikasi dan menjelaskan 4 fungsi manajemen dalam organisasi.
3. Menjelaskan jenis manajer
4. Mengidentifikasi peran manajerial dasar dan ketrampilan manajer 5. Mendiskusikan manajemen sebagi ilmu dan manajemen sebagai seni 6. Membuat resume ttg lingkup manajemen dlm organisasi
13
Siapa yg membutuhkan manajemen ?
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Perusahaan ?
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Pemerintah ?
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Yayasan ?
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Universitas ?
What is an organization?
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Sekelompok orang yang bekerja bersama dlm
Apa hubungan organisasi dgn
manajemen ?
1. Manajemen dibutuhkan utk mencapai tujuan
organisasi
2. Untuk menjaga keseimbangan diantara
tujuan yang mungkin berbeda diantara para
stakeholder (Pemilik, Karyawan, Konsumen,
Kreditur, Suplier, Pemerintah, Asosiasi dsb)
3. Untuk mencapai efisiensi dan efektivitas dlm
What is Management
• Seni dlm menyelesaikan pekerjaan melalui orang lain ( the art
of getting things done through the others – (Mary Parker Follet)
• Is the process directing and facilitating the work of people
organized in formal group to achieve a desired end (John D Millet)
• Proses perencanaan, pengorganisasian, pengarahan dan
pengendalian kegiatan anggota organisasi dgn menggunakan sumber daya organisasi untuk mencapai tujuan yg telah
Proses : cara sistematis utk melakukan sesuatu
1. Perencanaan (Planning) : sebelum melakukan sesuatu manajer memikirkan apa tujuan organisasinya, bagaimana
mencapainya, bagaimana sumber dayanya, kapan selesainya.
2. Pengorganisasian (Organizing): bagaimana manajer mengelompokkan kegiatan-kegiatan yang ada dlm
organisasinya, menempatkan orang-orang dan mengalokasi sumber daya
3. Kepemimpinan /mengarahkan (Leading) : bagaimana manajer mempengaruhi bawahan agar mau bekerja dlm mancapai
tujuan organisasi
18
.
MANAJEMEN
P E R E N C A N A A N P E N G O R G N S P E N G A R A H A N P E N G E N D A LI A N TUJUAN ORGNOther def : Management
•
A set of activities
(planning and decision making, organizing, leading,
and controlling)
directed at an organization’s resources
(human, financial, physical, and information)
with the aim of achieving organizational goals
in an efficient and effective manner.
Copyright © by Houghton Mifflin Company. All rights reserved.
1–20
Management in Organizations
Inputs from the environment
• Human resources • Financial resources • Physical resources • Information resources
Planning and decision making Leading Organizing Controlling Goals attained • Efficiently • Effectively
Copyright © by Houghton Mifflin Company. All rights reserved.
1–21
Sumber Daya Organisasi
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Human resources
– Managerial talent and labor
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Financial resources
– Capital investments to support
ongoing and long-term operations
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Physical Assets
– Raw materials; office and
production facilities, and equipment
•
Information
Copyright © by Houghton Mifflin Company. All rights reserved. 1–22
Contoh Sumber Daya Organisasi
Orgns Human Resources Financial Resources Physical Resources Information Resources UNDIP Dosen,
Karywan SPP, SPI, DIPA Gedung , Peralatan Laporaran Penelitian, Jurnal
PERUSAHA
AN Manajemen, Karyawan Modal Sendiri, Modal Asing, Laba Tanah, Bangunan, Mesin, Peralatan Rencana Penjualan, Laporan Keuangan Pemkot
Smg Karyawan (PNS) PAD, DAU, DAK Tanah, Bangunan, Peralatan
Management Is…
Effectiveness
Effectiveness
Efficiency
Efficiency
Getting work
Getting work
done through
done through
others
others
Getting work
Getting work
done through
done through
others
others
Copyright © by Houghton Mifflin Company. All rights reserved.
1–24
•
Efektif
– Kemampuan (seorang manajer) utk
memilih/menggunakan cara, metode, peralatan yang tepat, guna mencapai tujuan tertentu
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Efisiensi
– Kemampuan utk menyelesaikan suatu pekerjaan dengan
benar
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Seorang manajer yang efisien ialah :
Manajer yang mampu mencapai hasil (output) lebih tinggi dibanding masukan (input) yang digunakan Dengan sumber daya (input) sekecil-kecilnya bisa
Copyright © by Houghton Mifflin Company. All rights reserved.
1–25
Efektif dan efisien sbg tolok ukur
keberhasilan/kinerja manajemen
• Seorang manajer yg dapat memproduksi mobil (suatu
produk) dgn efisien (biaya murah), akan tetapi mobil tsb tidak laku dijual , dia bukan manajer yang berhasil
• Seorang manajer yang produknya laku dipasar, tetapi tidak
Copyright © by Houghton Mifflin Company. All rights reserved.
1–26
What is a Manager ?
•
Seseorang yang tanggung jawab utamanya
melaksanakan proses manajemen
• Seseorang yang merencanakan dan membuat keputusan ,
Copyright © by Houghton Mifflin Company. All rights reserved.
1–27
Proses Manajemen (Fungsi Dasar Manajemen)
1. Planning and Decision Making
– Menetapkan tujuan organisasi dan menentukan
bagaimana cara terbaik untuk mencapainya
– Pemilihan suatu tindakan dari serangkaian alternatif 2. Organizing
– Menentukan bagaimana cara mengelompokkan berbagai
aktifitas dan sumber daya
3. Leading
– Serangkaian proses yang dilakukan agar anggota organisasi
bekerja bersama demi pencapaian tujuan organisasi
4. Controlling
– Pemantauan perkembangan organisasi dalam mencapai
Kinds of Managers
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Top Managers
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Middle Managers
Top Managers
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Chief Executive Officer (CEO)
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Chief Operating Officer (COO)
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Chief Financial Officer (CFO)
Responsibilities
of Top Managers
Creating a context for change Creating a context for change
Developing commitment and ownership in employees
Developing commitment and ownership in employees
Creating a positive organizational culture through language and action
Creating a positive organizational culture through language and action
Middle Managers
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Plant Manager
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Regional Manager
Responsibilities
of Middle Managers
Coordinate and link groups, departments, and divisions
Coordinate and link groups, departments, and divisions
Monitor and manage the performance
of subunits and managers who report to them
Monitor and manage the performance
of subunits and managers who report to them
Implement changes or strategies generated by top managers
Implement changes or strategies generated by top managers
Plan and allocate resources to meet objectives
First-Line Managers
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Office Manager
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Shift Supervisor
Responsibilities
of Team Leaders
Facilitate team performance
Facilitate team performance
Facilitate internal team relationships
Facilitate internal team relationships
Manage external relations
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Managerial Skills (R Katz)
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Conseptual
Human relations
Teknical
Top Middle Lower
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Pekerjaan Manajerial
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How CEOs spend a typical day.
Unscheduled Scheduled
Meetings 59%
Desk Work 22%
Meetings 10% Telephone
6%
Managerial Roles
H. Mintzberg, “The Manager’s Job: Folklore and Fact:.” Harvard Business Review, July-August 1975.
Adapted from Exhibit 1.3
Interpersonal Informational Decisional
Figurehead
Leader
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Resource Allocator
Managerial Roles
Figurehead
Leader
Liaison
Figurehead
Leader
Liaison
Managers perform ceremonial duties
Managers motivate and encourage workers to accomplish objectives
Managers deal with people outside their units
Managers perform ceremonial duties
Managers motivate and encourage workers to accomplish objectives
Managers deal with people outside their units
Managerial Roles
Figurehead
Leader
Liaison
Figurehead
Leader
Liaison
Managers perform ceremonial duties
Managers motivate and encourage workers to accomplish objectives
Managers deal with people outside their units
Managers perform ceremonial duties
Managers motivate and encourage workers to accomplish objectives
Managers deal with people outside their units
Managerial Roles
Monitor Disseminator Spokesperson Monitor Disseminator SpokespersonManagers scan their environment for information
Managers share information with others in their company
Managers share information with others outside their departments or companies
Managers scan their environment for information
Managers share information with others in their company
Managers share information with others outside their departments or companies
Entrepreneur Disturbance Handler Resource Allocator Negotiator Entrepreneur Disturbance Handler Resource Allocator Negotiator
Managerial Roles
Managers adapt to incremental change
Managers respond to problems that demand immediate action
Managers decide who gets what resources
Managers negotiate schedules,
projects, goals, outcomes, resources, and raises
Managers adapt to incremental change
Managers respond to problems that demand immediate action
Managers decide who gets what resources
Managers negotiate schedules,
projects, goals, outcomes, resources, and raises
Decisional Roles
4.3What Companies
Look for in Managers
Technical Skills
Technical Skills Human SkillsHuman Skills
Conceptual Skills
Mistakes Managers Make
Adapted from Exhibit 1.5 McCall & Lombardo, “What Makes a Top Executive?” Psychology Today, Feb 1983
1. Insensitive to others
1. Insensitive to others
2. Cold, aloof, arrogant
2. Cold, aloof, arrogant
3. Betrayal of trust
3. Betrayal of trust
4. Overly ambitious
4. Overly ambitious
5. Specific performance problems with the business
5. Specific performance problems with the business
6. Overmanaging: unable to delegate or build a team
6. Overmanaging: unable to delegate or build a team
7. Unable to staff effectively
7. Unable to staff effectively
8. Unable to think strategically
8. Unable to think strategically
9. Unable to adapt to boss with different style
9. Unable to adapt to boss with different style
10. Overdependent on advocate or mentor
© 2012 Cengage Learning
Mistakes Managers Make
1. Insensitive to others: abrasive, intimidating, bullying style 2. Cold, aloof, arrogant
3. Betray trust
4. Overly ambitious: thinking of next job, playing politics 5. Specific performance problems with the business
6. Overmanaging: unable to delegate or build a team 7. Unable to staff effectively
8. Unable to think strategically