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(1)

Welcome to Management

MAN 101

Dasar-dasar Manajemen

(2)

Selamat datang..Welcome..Wilujeng

sumping..Sugeng rawuh..

Perkenalan dosen dan mahasiswa

Silabus

Grup formasi

(3)

Selamat datang..

Welcome.

.

Wilujeng sumping

..

Sugeng rawuh

..

Perkenalan dosen dan mahasiswa

Silabus

Grup formasi

(4)

Hello...this is me...

Irma M Nawangwulan, BSc, MBA

Praktisi dan akademisi

Gabung UPJ sejak Oktober 2010

Email:

inawangwulan@gmail.com

atau

irma.nawangwulan@upj.ac.id

(5)

Syllabus

Komponen Penilaian

Kehadiran dan partisipasi diskusi kelas 10%

Tugas individu dan kelompok 25%

Tests 15%

UTS 20%

UAS (dalam bentuk makalah dan presentasi) 30%

(6)

Class Rules

Please read the class syllabus and come to class prepared

Respect and golden rule: “Do unto others as you would

have them do unto you”

(7)

Books

Robbins, S. P., Decenzo, D. A., & Coulter, M. (2013).

Fundamentals of Management. New Jersey: Pearson.

Williams, C. (2013). MGMT-Principle of Management. Mason:

South-Western Cengage Learning.

Kinicki, A., & Williams, B. (2011). Management A Practical

Introduction. New York: McGraw-Hill.

Schermerhorn, J. (2011). Introduction to Management, 11th

(8)

8

TUJUAN PEMBELAJARAN

Setelah mengikuti mata kuliah ini diharapkan

mahasiswa mampu :

1. Menjelaskan pengertian Manajemen dan Tugas Manajer. 2. Menjelaskan dan membedakan teori-teori Manajemen 3. Menjelaskan hubungan antara lingkungan eksternal dan

lingkungan internal dlm organisasi

4. Menjelaskan fungsi Perencanaan dalam Manajemen

5. Menjelaskan fungsi Pengorganisasian dalam Manajemen

(9)

Discovering Great Management

(10)

Why Study Management?

We interact with management everyday

Understanding of management gives insight into

many organizational aspects

Reality: when graduate, you will either

(11)

Bagian I

PENGANTAR MANAJEMEN

1. Proses Manajemen

2. Jenis-jenis Manajer

3. Peran dan Keahlian Manajerial Dasar

4. Sumber Keahlian Manajerial

(12)

Setelah mempelajari Bab ini, anda dpt :

1. Menjelaskan karakteristik manajemen, mendefinisikan manajemen dan pentingnya manajemen

2. Mengidentifikasi dan menjelaskan 4 fungsi manajemen dalam organisasi.

3. Menjelaskan jenis manajer

4. Mengidentifikasi peran manajerial dasar dan ketrampilan manajer 5. Mendiskusikan manajemen sebagi ilmu dan manajemen sebagai seni 6. Membuat resume ttg lingkup manajemen dlm organisasi

(13)

13

Siapa yg membutuhkan manajemen ?

Perusahaan ?

Pemerintah ?

Yayasan ?

Universitas ?

(14)

What is an organization?

Sekelompok orang yang bekerja bersama dlm

(15)

Apa hubungan organisasi dgn

manajemen ?

1. Manajemen dibutuhkan utk mencapai tujuan

organisasi

2. Untuk menjaga keseimbangan diantara

tujuan yang mungkin berbeda diantara para

stakeholder (Pemilik, Karyawan, Konsumen,

Kreditur, Suplier, Pemerintah, Asosiasi dsb)

3. Untuk mencapai efisiensi dan efektivitas dlm

(16)

What is Management

Seni dlm menyelesaikan pekerjaan melalui orang lain ( the art

of getting things done through the others – (Mary Parker Follet)

Is the process directing and facilitating the work of people

organized in formal group to achieve a desired end (John D Millet)

Proses perencanaan, pengorganisasian, pengarahan dan

pengendalian kegiatan anggota organisasi dgn menggunakan sumber daya organisasi untuk mencapai tujuan yg telah

(17)

Proses : cara sistematis utk melakukan sesuatu

1. Perencanaan (Planning) : sebelum melakukan sesuatu manajer memikirkan apa tujuan organisasinya, bagaimana

mencapainya, bagaimana sumber dayanya, kapan selesainya.

2. Pengorganisasian (Organizing): bagaimana manajer mengelompokkan kegiatan-kegiatan yang ada dlm

organisasinya, menempatkan orang-orang dan mengalokasi sumber daya

3. Kepemimpinan /mengarahkan (Leading) : bagaimana manajer mempengaruhi bawahan agar mau bekerja dlm mancapai

tujuan organisasi

(18)

18

.

MANAJEMEN

P E R E N C A N A A N P E N G O R G N S P E N G A R A H A N P E N G E N D A LI A N TUJUAN ORGN
(19)

Other def : Management

A set of activities

(planning and decision making, organizing, leading,

and controlling)

directed at an organization’s resources

(human, financial, physical, and information)

with the aim of achieving organizational goals

in an efficient and effective manner.

(20)

Copyright © by Houghton Mifflin Company. All rights reserved.

1–20

Management in Organizations

Inputs from the environment

Human resources Financial resources Physical resources Information resources

Planning and decision making Leading Organizing Controlling Goals attained Efficiently Effectively

(21)

Copyright © by Houghton Mifflin Company. All rights reserved.

1–21

Sumber Daya Organisasi

Human resources

Managerial talent and labor

Financial resources

Capital investments to support

ongoing and long-term operations

Physical Assets

Raw materials; office and

production facilities, and equipment

Information

(22)

Copyright © by Houghton Mifflin Company. All rights reserved. 1–22

Contoh Sumber Daya Organisasi

Orgns Human Resources Financial Resources Physical Resources Information Resources UNDIP Dosen,

Karywan SPP, SPI, DIPA Gedung , Peralatan Laporaran Penelitian, Jurnal

PERUSAHA

AN Manajemen, Karyawan Modal Sendiri, Modal Asing, Laba Tanah, Bangunan, Mesin, Peralatan Rencana Penjualan, Laporan Keuangan Pemkot

Smg Karyawan (PNS) PAD, DAU, DAK Tanah, Bangunan, Peralatan

(23)

Management Is…

Effectiveness

Effectiveness

Efficiency

Efficiency

Getting work

Getting work

done through

done through

others

others

Getting work

Getting work

done through

done through

others

others

(24)

Copyright © by Houghton Mifflin Company. All rights reserved.

1–24

Efektif

Kemampuan (seorang manajer) utk

memilih/menggunakan cara, metode, peralatan yang tepat, guna mencapai tujuan tertentu

Efisiensi

Kemampuan utk menyelesaikan suatu pekerjaan dengan

benar

Seorang manajer yang efisien ialah :

Manajer yang mampu mencapai hasil (output) lebih tinggi dibanding masukan (input) yang digunakan Dengan sumber daya (input) sekecil-kecilnya bisa

(25)

Copyright © by Houghton Mifflin Company. All rights reserved.

1–25

Efektif dan efisien sbg tolok ukur

keberhasilan/kinerja manajemen

Seorang manajer yg dapat memproduksi mobil (suatu

produk) dgn efisien (biaya murah), akan tetapi mobil tsb tidak laku dijual , dia bukan manajer yang berhasil

Seorang manajer yang produknya laku dipasar, tetapi tidak

(26)

Copyright © by Houghton Mifflin Company. All rights reserved.

1–26

What is a Manager ?

Seseorang yang tanggung jawab utamanya

melaksanakan proses manajemen

Seseorang yang merencanakan dan membuat keputusan ,

(27)

Copyright © by Houghton Mifflin Company. All rights reserved.

1–27

Proses Manajemen (Fungsi Dasar Manajemen)

1. Planning and Decision Making

Menetapkan tujuan organisasi dan menentukan

bagaimana cara terbaik untuk mencapainya

Pemilihan suatu tindakan dari serangkaian alternatif 2. Organizing

Menentukan bagaimana cara mengelompokkan berbagai

aktifitas dan sumber daya

3. Leading

Serangkaian proses yang dilakukan agar anggota organisasi

bekerja bersama demi pencapaian tujuan organisasi

4. Controlling

Pemantauan perkembangan organisasi dalam mencapai

(28)

Kinds of Managers

Top Managers

Middle Managers

(29)

Top Managers

Chief Executive Officer (CEO)

Chief Operating Officer (COO)

Chief Financial Officer (CFO)

(30)

Responsibilities

of Top Managers

Creating a context for change Creating a context for change

Developing commitment and ownership in employees

Developing commitment and ownership in employees

Creating a positive organizational culture through language and action

Creating a positive organizational culture through language and action

(31)

Middle Managers

Plant Manager

Regional Manager

(32)

Responsibilities

of Middle Managers

Coordinate and link groups, departments, and divisions

Coordinate and link groups, departments, and divisions

Monitor and manage the performance

of subunits and managers who report to them

Monitor and manage the performance

of subunits and managers who report to them

Implement changes or strategies generated by top managers

Implement changes or strategies generated by top managers

Plan and allocate resources to meet objectives

(33)

First-Line Managers

Office Manager

Shift Supervisor

(34)

Responsibilities

of Team Leaders

Facilitate team performance

Facilitate team performance

Facilitate internal team relationships

Facilitate internal team relationships

Manage external relations

(35)

35

Managerial Skills (R Katz)

.

Conseptual

Human relations

Teknical

Top Middle Lower

(36)

36

Pekerjaan Manajerial

How CEOs spend a typical day.

Unscheduled Scheduled

Meetings 59%

Desk Work 22%

Meetings 10% Telephone

6%

(37)

Managerial Roles

H. Mintzberg, “The Manager’s Job: Folklore and Fact:.” Harvard Business Review, July-August 1975.

Adapted from Exhibit 1.3

Interpersonal Informational Decisional

Figurehead

Leader

Liaison

Monitor

Disseminator

Spokesperson

Entrepreneur

Disturbance Handler

Resource Allocator

(38)

Managerial Roles

Figurehead

Leader

Liaison

Figurehead

Leader

Liaison

Managers perform ceremonial duties

Managers motivate and encourage workers to accomplish objectives

Managers deal with people outside their units

Managers perform ceremonial duties

Managers motivate and encourage workers to accomplish objectives

Managers deal with people outside their units

(39)

Managerial Roles

Figurehead

Leader

Liaison

Figurehead

Leader

Liaison

Managers perform ceremonial duties

Managers motivate and encourage workers to accomplish objectives

Managers deal with people outside their units

Managers perform ceremonial duties

Managers motivate and encourage workers to accomplish objectives

Managers deal with people outside their units

(40)

Managerial Roles

Monitor Disseminator Spokesperson Monitor Disseminator Spokesperson

Managers scan their environment for information

Managers share information with others in their company

Managers share information with others outside their departments or companies

Managers scan their environment for information

Managers share information with others in their company

Managers share information with others outside their departments or companies

(41)

Entrepreneur Disturbance Handler Resource Allocator Negotiator Entrepreneur Disturbance Handler Resource Allocator Negotiator

Managerial Roles

Managers adapt to incremental change

Managers respond to problems that demand immediate action

Managers decide who gets what resources

Managers negotiate schedules,

projects, goals, outcomes, resources, and raises

Managers adapt to incremental change

Managers respond to problems that demand immediate action

Managers decide who gets what resources

Managers negotiate schedules,

projects, goals, outcomes, resources, and raises

Decisional Roles

4.3
(42)

What Companies

Look for in Managers

Technical Skills

Technical Skills Human SkillsHuman Skills

Conceptual Skills

(43)

Mistakes Managers Make

Adapted from Exhibit 1.5 McCall & Lombardo, “What Makes a Top Executive?” Psychology Today, Feb 1983

1. Insensitive to others

1. Insensitive to others

2. Cold, aloof, arrogant

2. Cold, aloof, arrogant

3. Betrayal of trust

3. Betrayal of trust

4. Overly ambitious

4. Overly ambitious

5. Specific performance problems with the business

5. Specific performance problems with the business

6. Overmanaging: unable to delegate or build a team

6. Overmanaging: unable to delegate or build a team

7. Unable to staff effectively

7. Unable to staff effectively

8. Unable to think strategically

8. Unable to think strategically

9. Unable to adapt to boss with different style

9. Unable to adapt to boss with different style

10. Overdependent on advocate or mentor

(44)

© 2012 Cengage Learning

Mistakes Managers Make

1. Insensitive to others: abrasive, intimidating, bullying style 2. Cold, aloof, arrogant

3. Betray trust

4. Overly ambitious: thinking of next job, playing politics 5. Specific performance problems with the business

6. Overmanaging: unable to delegate or build a team 7. Unable to staff effectively

8. Unable to think strategically

Gambar

Copyright © by Houghton 1–20Figure 1.1

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