Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

ÃÁ{

É

, ÃZ¼‹

,

½Zfˆ]ZeÁZÆ]

, cZv¨

Ze

Ã|°Œ¿Y{€eÂÌb»Z¯dËZ‡cZ¿Z°»YY½ZËÂnŒ¿Y{É|À¼fËZ“½Y‚̻ʇ€]

É d‹Y|Æ]

½Zn¿Ê°‹‚a¹Â¸ŸÃZ´Œ¿Y{

d¬Ì¬uZ]É|Æ»…|ÀÆ»

,

É|‡YʸŸ€f¯{

,

€f¯{

¯Á{ ˆ»|¼v»

ʸÌ

Ã|ÀˆË¿

É µÂXˆ»

,½Zn¿

,½Zn¿Ê°‹‚a¹Â¸ŸÃZ´Œ¿Y{

,–Ìv»d‹Y|Æ]ʇ|ÀÆ»ÃÁ€³ Ã|°Œ¿Y{

É d‹Y|Æ]

assadi@zums.ac.ir

Ã|Ì°q

¥|ÅÁÄÀÌ»

Ê»[ˆv»Ê‹Â»MºfˆÌ‡ÁÃZ´Œ¿Y{ʸY½Z¯YYʰ˽ZËÂnŒ¿Y{

|¿Â‹

dËZ“

À»

½MÉ|

Â̴¿Y{ZnËYÉY€]ʋÂ»McZ¿Z°»YYZÅ

{Y{d̼ÅY‰Â»Md̨̯ÉZ¬eYÁ

Ä ·Z˜»

É Z¬eYÁ{Âm»dÌ “ÁdyZÀ‹ÉZf‡Y{€“Zu É

Ã|°/Œ¿Y{€eÂÌb»Z/¯dËZ/‡Ä/]¾Ì mY€»dËZ“

É

|‹Y€mYd‹Y|Æ]

ʇ€]‰Á

{Z¨f‡YcZŸÔ—YÉÁMž¼mÉY€]Ä»ZÀŒ‡€aYʨ̏ÂeªÌ¬ve¾ËY{

|‹Ã Ä »Zm

É Ä/̸¯¶»Z‹ÉZ»M

É / mY€»½ZËÂn/Œ¿Y{

Ã|/ÀÀ¯Ä Ä/]

Ê»Ã|°Œ¿Y{€eÂÌb»Z¯dËZ‡

ʸ̐veµZ‡{į|‹Z]

{Â]¶ÌveÄ]µÂ¤Œ»ÃZ´Œ¿Y{{

|¿

|¿|/‹Ä ·Z˜»{YÁ€¨¿

Ä/ ·Z˜»Ä/]{ÁÁZ/Ì »

{Â]Ä¿ZÅZ³MdËZ“Z]Ä»ZÀŒ‡€a¶Ì¼°eÁ½ZËÂnŒ¿Y{É|À¼«ÔŸ

Ä»ZÀŒ‡€a

É dz/‡cY‚/ÌÆne,dËZ/‡Ê/°Ë‚̧ÉZ”§Šz]涻Z‹Ã{Z¨f‡Y{»

d‡YÃ{Â]¾Ì mY€»Z]dËZ‡½Y|À»Z¯{Ây€]ÁÉY‚§Y¹€¿ÁÉY‚§Y

Äf§ZË

ZÅ ,Ã|/‹\/¿É{€]Z/¯ÉZ/ÅY‚§Y¹€¿YÊ^ˆ¿—Ä]½ZËÂnŒ¿Y{į{Y{½ZŒ¿Ê‡€]¾ËYlËZf¿

½{Â/]ÁÄ/]

ÁZ/ŀeÂÌb»Z¯

½{Â/]´z/‡Za

€¿

Z]\Ìe€eÄ]dËZ‡{{Âm»ÉZÅY‚§Y¹

, , ª§Y»Áª§Y»ԻZ¯|{

Â¼n»

|¿{Â]

½ZËÂn/Œ¿Y{ÉY‚/§Ydz/‡™Zv·YÊ·Á

Â¼n»{€eÂÌb»Z¯{Y| eÄ]d^ˆ¿

|¿YÃ{Â]¦·Zz»Ô»Z¯Á¦·Zz»|{

]{»{,µZu€ÅÄ]

Ä eÂÌb»Z¯‰Y{€/adŸ€/‡Á½{Â/]Á

Z/ŀ

d‹Y{{ÂmÁÊ^ˆ¿dËZ“

ÄnÌf¿

ɀ̳

½Y€Ì³Y€§Á½Y€]Z¯dËZ“½Y‚̻Ġ·Z˜»¾ËYlËZf¿Ä]ÄmÂeZ]

Ã|°Œ¿Y{

É

–‡Âf»€eÂÌb»Z¯dËZ‡YÊ°‹‚aY€ÌaÁd‹Y|Æ]

{Â]

ZÌ¿¾ËY€]ZÀ]

ˆ»d‡Y Â

|ÀÅ{¹Zn¿Y{Âm»–ËY€‹ÉZ¬eYÉY€]Y¹ÓcZ»Y|«YÄÀÌ»¾ËY{¾Ì·Á

ƒYÁ

½Z³ É|̸¯

Ä ‡Âe,½ZËÂnŒ¿Y{dËZ“

É uYÁ,€eÂÌb»Z¯dËZ‡,‰Â»M

| ÃZ´Œ¿Y{ÉZÅ

Ä»|¬»

YY½Z»Z‡€Å Ë

]d‡Y¦›Â»cZ»|yÃ|ÀÅ{Ä Ä

Y{Â/—

/Ë º

Y

{ÂyZ]½YÂÀŸÄ]½ZˀfŒ»€œ¿

Ô—Y Êf‡Z¯Ze|‹Z]Äf‹Y{

Z/Å

ŽzŒ»

{{€³ Ä»Z¿€]Á

½|/‹ÄÀÌÆ]Á|‹€Ìˆ»½MÄËZa€]ZÅ

Y

|À¯Ê—

½Z»Z/‡{

ÃÂ/v¿YÊÅZ/³MÂv»Š/¿Y{ÉZ/Å

É

…ZÀ‹Z¯

½Zn¿Ê°‹‚a¹Â¸ŸÃZ´Œ¿Y{,€eÂÌb»Z¯Ê‡|ÀÆ»

€f¯{

Y

½Zn¿Ê°‹‚a¹Â¸ŸÃZ´Œ¿Y{ZË{Zf‡Y,–Ìv»d‹Y|Æ]ʇ|ÀÆ»É

€f¯{

Y

€»,d»Ô‡ÉZ¬eY‰Â»MÉ

½Zn¿Ê°‹‚a¹Â¸ŸÃZ´Œ¿Y{Ê]

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

YY ËÄ

É

¹‚Ì¿Z°»¾Ë€eʇZ‡YYcZ»|y

Ã{Â/]dˀË|/»ÉZÅ ,

]d̼ÅYY Ä

d‡YY{Ây€]ÊËY‚‡

¾/ËY{ɀf/Œ»dËZ“

½Z»Z‡

½MÊËZËÂahŸZ]ZÅ

Ê¿Z»Z/‡¥Y|ÅYÉÔfŸYÁÄfŒ³ZÅ

{Y{µZ^¿{Ä]Y

Ëʬ̬uÊf̐z‹É€fŒ»

d/‡YÊ«Â/¬uZ

]į

Ä Z˺̬fˆ»—

ÓZ¯ºÌ¬fˆ»€Ì£

Ä/“€ŸÁYÄ/]cZ»|/yÁ

Ê»

{‹

À/°ÌaÃZ´/Œ¿Y{ʸ/Y½Z/¯YYÊ/°Ë½YÂÀŸÄ]½ZËÂnŒ¿Y{

É

½Z»Z‡Ê¸Y

½Z/³YÁZ/Å

Ã|/ÀËM{YÄ/ »Zm¦/¸fz»ÉZ/Å

|ÀÅ{Ê»¶Ì°Œe

Ä̸¯Y½Z¿MÉ|À¼fËZ“

É dÌ·Z §

¹Zn¿YÉZÅ

Ê//»ÃZ´//Œ¿Y{{Ã|//‹

½M‰€//´¿{|//¿YÂe

Äf//‹Ä//]Z//Å

É

ʸ̐ve

Z¬eYš¨uÁ‰‚Ì´¿Y{ZnËYdÆm{½Z‹

É d/̨̯

|‹Z]€iR»Ê‹Â»M

ÃZ´Œ¿Y{

¹ÓcZ/¿Z°»YÊf/ˆËZ]ɀ̳{Z/˖Ì/v»½YÂ/ÀŸÄ/]ZÅ ºÅY€/§½ZËÂn/Œ¿Y{‰€´¿{Ã|¿Z‡Ád^j»cY€Ì̤eÉY€]Y

Z]Ze|¿ÁM

ɀ̳{Z/ˀf/ŒÌ]d/^£{Z/nËYÁªËŒe ÁY|/ËZa

{{€³€¼fˆ»

cZ/ŸÔ—Y{Â/mÁÃ|¿Z/‡cY€/Ì̤e{Z/nËYÉY€]

/»{Ô/—YÁ{Â/m»ž/“Á{Â/»{ʨ̏Âe

‰€/´¿{Â

YYcZ»|yY½ZËÂnŒ¿Y{

Ë d‡YÉÁ€“Ã|‹Ä

YÃ{Z¨f/‡YZ]

Ê»cZŸÔ—Y¾ËY

sÔ/YÁd/^j»¶/»YŸd/ˬe¾¼“½YÂe

ºÅY€§Y½ZËÂnŒ¿Y{€fŒÌ]Äq€ÅdËZ“ʨÀ»¶»YŸ

{ÁM

|/¿YÂeÊ/»cZ»|yY½Z³|ÀÀ¯Ä mY€»dËZ“½Y‚̻ʇ€]

€/Ì̤eÄ/]d/ËZÆ¿{Á|‹Z]ºfˆÌ‡Ê]ZˁYÉY€]Ê]ÂyZÌ »

‰Á

ÀÆ]Á€e|Ë|mÉZÅ

{Â/‹€/nÀ»½Z³|ÀÀ¯Ã{Z¨f‡Yɀ̳

/ˆ]ɁZn»ÉZÌ¿{Ád¿€fÀËY{ÁÁZ]

Ê¿Z/‡MÄ/]Â/»YYÉZÌ

Ê»¹Zn¿Y

Z¯{žË€ˆeÁ¶ÌƈeÁ{€Ì³ ʳ„ËÁYZÅ

¾/ËYÉZÅ

ʻɃ·ÂÀ°e

|‹Z]

¾ËYÄ]dËZÀŸZ]

¶/Ì·{Ä/]½ZËÂn/Œ¿Y{į

Ê/»¶ËZˆ»Ä]€´Ë{ÊÅZ´¿Z]ÊÀ‡–ËY€‹ÁÊuÁ

Ä/¯|/¿€´¿

ˆ»ÉY€]ÃZ³|Ë{¾ËY|ËZ‹

Â

\/ˀ£ÊÅZ´Œ¿Y{½YZ°¼ÅÁ¾Ì·Á

|‹Z]ZÀ‹MZ¿Á

ÉÂ/‡Ä/]ÃZ³|/Ë{¾ËY½{¼¿Âˆ¼ÅdÆmY~·

/œ¿Ä/]ž¿Y»ÁcÔ°Œ»

cY€/œ¿YÊf/ˆËZ]Ä/¯|/‡Ê/»€

Ê/°Ë‚̧ÉZÅÁ€Ì¿½{¼¿²ÀÅZ¼ÅZ]ÁÃ|‹ž¸˜»½ZËÂnŒ¿Y{

dËZ“\¸mÁÃ|̋¯ž¿Y»ž§dÆm{{Âm»ɀ°§Á {ÁMºÅY€//§Y½ZËÂn//Œ¿Y{

½ZËÂn//Œ¿Y{dËZ//“ŠnÀ//‡

Y

½Z//n¿Ê°//‹‚aY€ÌaÁd//‹Y|Æ]Ã|°//Œ¿Y{dËZ//‡dÌ //“Á Ê»

|¿YÂe YY{Â^Æ]ÁsԏYÄ]€nÀ»

ËÄ

É Ã|/Ë{€³cZ»|y ,

{

|‹Z]Äf‹Y{Š¬¿½ZËÂnŒ¿Y{dËZ“ŠËY‚§YÁÊËYZ¯

ʇ€]‰Á

{Â/]ʨÌ/ÂeÊ/¬Ì¬ve¾ËY{Ä ·Z˜»Â¿

Ä/ »Zm

É ÉZ/»M

Ä̸¯¶»Z‹

É Ä/]Ã|/ÀÀ¯Ä/ mY€»½ZËÂn/Œ¿Y{

€eÂÌb»Z/¯dËZ/‡

Ã|°Œ¿Y{

É

{½Zn¿Ê°‹‚aY€ÌaÁd‹Y|Æ]

ºÌ¿

ʸÌ/veµZ‡

¹Á{

{Â]

Y€/«¶Ì¸veÁÄ˂neÉY€]\‡ZÀ»{»

|Àf§€³ Ä ·Z˜»Ä]{ÁÁZÌ »

¶/^«dËZ‡Y½ZËÂnŒ¿Y{Ã{Z¨f‡Y

ªÌ¬veÁ€‹Y Á{Â/]Ä/¿ZÅZ³MdËZ/“Z]Ä»ZÀŒ‡€a¶Ì¼°eÁ

Ä»ZÀ/Œ‡€aZ/ËÁ|/¿{Â^¿Ä»ZÀŒ‡€a¶Ì¼°eÄ]¶ËZ»Ä¯Ê¿Zˆ¯

É

½Mʸ̼°e

Ê¿{»MÁ‚m{Â][YÂm|«Z§ZËÁ‰Á|z»ZÅ

ÉZ/Å

|Àf§€´¿Y€«ªÌ¬ve

{€³Y‚]Y ÉÁM Ã{Y{

Ä»ZÀŒ‡€a,ZÅ

É v»

ª/¬

{Â/]Š/z]Ä/‡¶»Z/‹Ä/¯{Â/]ÄfyZ‡

cZ/ ·Z˜»µÁYŠ/z]

½ZËÂnŒ¿Y{ʰ̧Y€³Â»{

‡¶»Z‹¹Á{Šz], Â

Z/]–^e€»cÓYÁ

dz‡cZ¿Z°»Y

ÉY‚§Y

¹€¿Á ÉY‚§Y /‡¹Â/‡Šz]Á Â

cÓYÁ

Z]–^e€»

É|À»dËZ“

Y dˀË|»

Âv¿Á Ã

É

YY ËÄ

É cZ»|/y

ɀeÂÌb»Z¯

{Â]

t˜/‡ŠnÀ‡dÆm É|/À»dËZ/“

Y

Z/Ì »

lÀaŠnÀ‡

Äm{

c€/°Ì·ÉY

|/‹Ã{Z¨f/‡Y

Š/z]{

Ê¿Z/ËZa

Ä»ZÀŒ‡€a

‚Ì¿

‡|ÀqY Á k{dÆmZ]µY cY{ZÆÀ/ŒÌa€ËZ/‡

Á

€ËZ‡

|/‹Ã{Z¨f/‡Y–^e€»{Y»

d/Æm Ê/ËYÁ¾Ì/Ì e

Y‚/]Y

ªÌ¬ve

‰ÁY, ÊËYÁ

Y€œ¿…Z‡Y€]YÂfv»

c

®Ë lÀ/a¶¿Za

|‹Ã{Z¨f‡Y½Z‡ZÀ‹Z¯YÀ¨¿

.

{¹ÓcZuԏY¹Zn¿YY†a

ÁÄ»ZÀŒ‡€a ËZe

Ì ÊËZÆ¿|

Ä/]d^ˆ¿½M

€/Ìj°e Á

ž/ˁÂe

½M

½Z/Ì»

€»

¾Ì mY

—Á|‹¹Y|«Y Ê

c|»

{Y| eÁ

,Ä»ZÀŒ‡€a

¾Ì mY€»½ZÌ»

Ä]

dËZ‡

€eÂÌb»Z¯

e

žËÂ {Y| eÁ|‹

{Â/»

e

¶Ì¼°

Á ÉÁM{€³

|‹

ÁÄ¿ZÅZ³MÄ ·Z˜»{{Y€§Yd¯€‹ZÀ¼“

Ä»ZÀŒ‡€aYÃ{Z¨f‡YZ]ÁÄ¿Z^¸—ÁY{

É

|‹¹Zn¿Y¹Z¿½Á|]

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

Äf§ZË ZÅ

{Y| e

½Z³|ÀÀ¯d¯€‹

{€»€¨¿

|{

Á

½€¨¿

|//{

|//¿{Â]

Äf//‹€//œ¿Y¾Ì//Àr¼Å

É Ê¸Ì//ve

Äf/‹½ZËÂnŒ¿Y{

É

–Ì/v»d/‹Y|Æ]

€/¨¿

|/{

Y|Æ]

ÉYħ€ud‹

۬
|{

ʻ¼Ÿd‹Y|Æ]

۬
|{

ÊÅZ´/ŒËZ»M¹Â/¸Ÿ

€/¨¿

|/{

Ê//‡ZÀ‹Âe€aɃÂ//·ÂÀ°e

€//¨¿

|//{

€//œ¿¾//ËY{

|¿{¼¿d¯€‹ÊnÀ‡

{Y| eʸ̐vež˜¬»€œ¿Yį

€/¨¿

|{

{Y| eÁÊ¿Y{Z¯ž˜¬»{

۬
|{

//˜¬»{

|//¿{Â]¶Ì//veÄ//]µÂ¤//Œ»Ê//‡ZÀ‹Z¯ž

µÁ|//m

Áʰ̧Y€³Â//»{cZÌ//Ây\//ˆu€]½ZËÂn//Œ¿Y{Ê//¿YÁY€§

ʋÂ»M Y

Ê»½ZŒ¿

|Å{

µÁ|m Ã|°Œ¿Y{€eÂÌb»Z¯dËZ‡YÃ|ÀÀ¯Ã{Z¨f‡Y½ZËÂnŒ¿Y{ʋÂ»MÁʰ̧Y€³Â»{cZ̏y

É Ê°‹‚aY€ÌaÁd‹Y|Æ]

ʰ̧Y€³Â»{cZ̏y

Ê¿YÁY€§

|{

Àm

† {€»

/

½

/

ÉÄf‹

ʸ̐ve

–Ìv»d‹Y|Æ]

/ ÉYħ€ud‹Y|Æ]

/

ʻ¼Ÿd‹Y|Æ]

/

ÊÅZ´ŒËZ»M¹Â¸Ÿ

/

Ƀ·ÂË{Y

/

ʸ̐vež˜¬»

Ê¿Y{Z¯

/

ʇZÀ‹Z¯

/

ʸ̐ve¹€e

/

/

½Y‚Ì»

Ã|°Œ¿Y{½Y€Ì³Y€§É|À¼fËZ“

É Ä]d^ˆ¿d‹Y|Æ]

µÁ|m{€eÂÌb»Z¯dËZ‡Ê°Ë‚̧ÉZ”§

YY Ë d‡YÃ|‹Ä

µÁ|m dËZ‡Ê°Ë‚̧ÉZ”§Ä]d^ˆ¿Ê°‹‚aY€ÌaÁd‹Y|Æ]Ã|°Œ¿Y{½Y€]Z¯‰€´¿dÌ “Á

Ã|°Œ¿Y{

É Ê°‹‚aY€Ìa d‹Y|Æ]Á

±

‡ Â

“cÓYÁ Z

”§YdË Z

§É ʰ˂Ì

‡ Z YdË Ë d¿€fÀ ª§Y»

]

€œ¿Ê

¦·Zz»

{Y| e

|{

{Y| e

|{

{Y| e

|{

dËZ‡¿ÁÊËZÀ‹Á½{Â]\‡ZÀ»

dËZ‡duZˆ»½{Â]\‡ZÀ»

dËZ‡{ºuY‚»ÉY|½{Â^¿

ÄËÂÆe€œ¿YdËZ‡½{Â]\‡ZÀ»

ʳ‚̯Za™Zv·YdËZ‡½{Â]\‡ZÀ»

™Zv·YdËZ‡\‡ZÀ»dÌ “Á

‚Ì»ÁÊ·|À½Z»|Ìq

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

Ê»½ZŒ¿lËZf¿

ÁÊËZÀ/‹ÁdÌ /“ÁY½ZËÂn/Œ¿Y{Ä/¯|/Å{

duZˆ»{»{Ê·Á|¿Y{–‡Âf»dËZ“ʳ‚̯Za ,

€/‡

Á

 Y|

, ÃÂv¿ÁÄËÂÆe

É

½Z»|Ìq Y{ɀf¼¯dËZ“dËZ‡

f‹

|À

µÁ|/m Ã|°//Œ¿Y{½Y€]Z/¯‰€//´¿dÌ //“Á

É Ád//‹Y|Æ]

ÉY‚/§Ydz‡ÁÉY‚§Y¹€¿cY‚ÌÆneÄ]d^ˆ¿YÊ°‹‚aY€Ìa YÃ{€¯ÄËYY€eÂÌb»Z¯dËZ‡

d‡

sÂ/“ÁÄ/]ʇ€]¾ËYlËZf¿

Ê»½ZŒ¿

ÉZ/ÅY‚§Y¹€/¿YÊ^/ˆ¿Â/—Ä]½ZËÂnŒ¿Y{į|Å{

´z/‡ZaÁ…Á€/ËÁÊf¿M½{Â]ÁÄ],Ã|‹\¿É{€]Z¯

Z/]\/Ìe€eÄ]dËZ‡{{Âm»ÉZÅY‚§Y¹€¿½{Â]

, ,

{Â]ª/§Y»|/{

|/¿

ÉY‚/§Ydz/‡™Z/v·YÊ/·Á

€eÂÌb»Z¯{Y| eÄ]d^ˆ¿½ZËÂnŒ¿Y{

{Â]¦·Zz»

|¿

€ÅÄ]

]{»{,µZu Ä

ÂÌb»Z¯‰Y{€/adŸ€/‡Á½{Â/]Á

Z/ŀe

{Y{{ÂmÁÊ^ˆ¿dËZ“

Á€/fÀˀa½{Â/]Â/³x‡Za{»{

Y{{ÂmÁɀf¼¯É|À»dËZ“€À°‡Y d‹

µÁ|m Ã|°Œ¿Y{½Y€]Z¯‰€´¿dÌ “Á

É Y‚§Ydz‡ÁY‚§Y¹€¿cZ¿Z°»YÄ]d^ˆ¿Ê°‹‚aY€ÌaÁd‹Y|Æ]

 É

Ã|°Œ¿Y{

É Ê°‹‚aY€Ìa

d‹Y|Æ]Á ±

‡ Â

“cÓYÁ Z

Y‚§Y¹€¿YdË

ª§Y»

]

€œ¿Ê

¦·Zz»

{Y| e

|{

{Y| e

|{

{Y| e

|{

dËZ‡{Ã|‹\¿ÉZÅY‚§Y¹€¿½{Â]\‡ZÀ»

dËZ‡{Ã|‹\¿…Á€ËÁÊf¿M½{Â]\‡ZÀ»

dËZ‡{{Âm»ÉZÆ]Zf¯½{Â]´z‡Za

Y¹€¿½{Â]´z‡Za dËZ‡{{Âm»ÉZÅY‚§

‡ Â

“cÓYÁ Z

Y‚§Ydz‡YdË ª§Y»

Ê]

€œ¿

¦·Zz»

{Y| e

|{

{Y| e {Y| e

|{

{Y| e

dËZ‡{{Âm»ÉZŀeÂÌb»Z¯½{Â]ʧZ¯

dËZ‡{{Âm»ÉZŀeÂÌb»Z¯½{Â]Á€]

‰Y{€adŸ€‡™Zv·YZŀeÂÌb»Z¯½{Â]\‡ZÀ»

dËZ‡{{Âm»€fÀˀa½{Â]´z‡Za

dËZ‡{{Âm»€À°‡Y½{Â]´z‡Za

µÁ|m

€eÂÌb»Z¯dËZ‡dˀË|»Ä]½Y€]Z¯‰€´¿dÌ “Á

Ê»½ZŒ¿Y

|Å{

ZŸÔ—Y¾ËY Ê»½ZŒ¿c

Y½ZËÂnŒ¿Y{į|Å{

€eÂÌb»Z¯ dËZ‡ ¶À‡€a {Ây€] Á ÉZ°¼Å ,ÉZ¯ dŸZ‡

dËZ“

Ê^‡ZÀ»É|À»

YŠÌ]

|{

|¿Y{

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

µÁ|m

½Y€]Z¯‰€´¿dÌ “Á Ã|°Œ¿Y{

É dËZ‡Ê¸¯dˀË|»Ä]d^ˆ¿Ê°‹‚aY€ÌaÁd‹Y|Æ]

Ã|°Œ¿Y{

É Ê°‹‚aY€Ìa

d‹Y|Æ]Á ±

‡  ]–^e€»cÓYÁ dËZ‡Ê¸¯dˀË|»Z

ª§Y»

]

€œ¿Ê

¦·Zz»

{Y| e

|{

{Y| e

|{

{Y| e

|{

ÁµÂ—{dËZ‡Z¯Á€‹cZŸZ‡½{Â]\‡ZÀ»

ÁµÂ—{d¿€fÀËYYÃ{Z¨f‡YcZŸZ‡½{Â]\‡ZÀ»

dËZ‡½ZÀ¯Z¯½{€¯ÉZ°¼ÅYÉ|À¼fËZ“

\‡ZÀ»{Ây€]YÉ|À¼fËZ“

hv]

½Z»Z‡€“Zu€Ÿ{

{–Ì/v»Z]ÉYÃ|ÀËY‚§cÄ]ZÅ

¶/»YŸ¾/ËYZ/]Y{Â/y|/¿Â^n»Á|ÀfˆÅÁ€]Á€Ì̤eµZu

|ÀËZ¼¿Z³Z‡

YʋZ¿cY€Ì̤e¾ËY ʸ»YŸ

d/ÌÅZ»½Â/r¼Å

«YcZ¿Z/‡Â¿,ɃÂ/·ÂÀ°e,Z¯ÉÁ€Ì¿

|/¿Á,d/]Z«,É{Z/f

d‡ŻÁ½ZËÂnŒ¿Y{{Y| eŠËY‚§Y,ʟZ¼fmY

d‡Yʼ¯ÉZÅ

ž»Z/mdˀË|/»Áʨ/ˆ¸§ÃZ³|/Ë{®Ëd̨̯€¼fˆ»ÉZ¬eY ɀf/Œ»cYZ/œf¿YÁZ/ŁZÌ¿Ä]x‡ZaÂv»Ä‡€]įd‡Y

Z/Å

€§€]‚¯€¼e M

ZÀ]€¼fˆ»ÉZ¬eYÁcZ»|y|ÀË

¾/ËYÁd‡YÃ|‹

Ĩˆ¸§

É nÀ»dËZÆ¿{ÊfˀË|»

Ê»½Z»Z‡ÉZ‡Â¿Ä]€

{{€³

Ê»½ZŒ¿ªÌ¬ve¾ËYlËZf¿

½ZËÂnŒ¿Y{dËZ“¾Ë€fŒÌ]į|Å{

ÊËZÀ/‹Á½{Â/]\‡ZÀ»\Ìe€eÄ]Ã|‹s€˜»{Y»Ä]d^ˆ¿

\/‡ZÀ»,ʳ‚̯Z/a™Zv·YdËZ‡½{Â]\‡ZÀ»,dËZ‡¿Á ,dËZ/‡{Ã|/‹\/¿ÉZ/ÅY‚§Y¹€/¿½{Â]

/]

Ä

½{Â/]Á

{{Âm»ÉZŀeÂÌb»Z¯

‡¾ÌÀr¼ÅÁdËZ‡

 Z/]–^e€»cÓYÁ

{Â]dËZ‡Ê¸¯dˀË|»

{

¾//ËY

¹|//Ÿ½Y€]Z//¯Ä// ·Z˜»

dËZ//“

Ä//]d^//ˆ¿Y{Â//y

Z°»YÁcY‚ÌÆne dËZ‡cZ¿

|{

{¼¿Y€]Y

|/¿

lËZ/f¿

µZ//‡{Ä//¯Ê//¬Ì¬ve

{½ZËÂn//Œ¿Y{dËZ//“ÉÁ

€/œ¿YÄ/¯d‡YÃ{Y{½ZŒ¿,d§€³cµÂaÂÌ·ÃZ´Œ¿Y{

¿Y{

Ã|/‹Ã{Y{Ê/°Ë‚̧cZ/¿Z°»YÄ/]d/̼ÅY¾Ë€/f¼¯½ZËÂnŒ

d‡Y Ä/ ·Z˜»{¾ÌÀr¼Å

dËZ/“ÉÁ€/]Ä/¯ÉY

É|/À»

µZ‡{®^·{Z‡l·Z¯½ZËÂnŒ¿Y{

,d/‡YÄ/f§€³¹Z/n¿Y

Ê»½ZŒ¿

į|Å{

cZ»|yYʸ¯—Ä]½ZËÂnŒ¿Y{|{

Äf‹Y{dËZ“ÃZ´Œ¿Y{

, cZ»|/yY½ZËÂnŒ¿Y{dËZ“½Y‚Ì»

»M ʋÂ

|{

ÃZ´/Œ¿Y{{Âm»cZ¿Z°»Y,

|/{

,

Ä¿Zz]Zf¯{Âm»ž]ZÀ»

|{

|Ë{€³‰Y‚³

µÁ|mÄ]ÄmÂeZ]ªÌ¬ve¾Ì¼Å{

ÉZ/°¼ÅYÉ|À¼fËZ“

dËZ‡½ZÀ¯Z¯½{€¯

|{

/y€]YÉ|À¼fËZ“Á {Â

\‡ZÀ»

|{

|‹Z]Ê»

½Z/Ì¿ZÆmÁ{Y€Æ»

Z/]

¥|Å ÁÄ/¿Zz]Zf¯cZ»|/yY½Z/ mY€»dËZ/“½Y‚Ì»¾ÌÌ e

Ô//—Y‚//¯Y€»

½Y€//Æed//¨¿d À//Ê¿Z//‡

‚//¯€»¶»Z//‹

Ô—Y

Ô—Y‚¯€»,½Y€ËYd¨¿Ê¸»d¯€‹Ê¿Z‡

d¯€‹Ê¿Z‡

Ä¿Zz]Zf¯Áʼ̋Á€fažËZÀÊ¸»

É d/¨¿d À/ÃZ´ŒÅÁ„a

|¿{Y{¹Zn¿YYʌÅÁ„a

½Y‚/Ì»¾Ë€fŒÌ]{Y{½ZŒ¿ªÌ¬velËZf¿

Z“

dË

|{

d‡YÃ{Â]½YY|]Zf¯½YÂeÁZf§Ä]

dËZ‡{{Âm»ÉY‚§Ydz‡ÁÉY‚§Y¹€¿ž]ZÀ»Ä]ÄmÂeZ]

µÁ|/m{įÃ|°Œ¿Y{

Ê/»Žz/Œ»Ô»Z/¯

|/‹Z]

.

¹Ô/ŸY

{{Âm»€fÀˀa½{Â]´z‡ZaÄ]d^ˆ¿½ZËÂnŒ¿Y{ÊfËZ“Z¿

dËZ‡

|/{

{{Â/m»€À°/‡Y½{Â/]´z/‡ZaÁ

dËZ‡

|{

Ê»Y|ËÂÅÔ»Z¯

|‹Z]

ʼÌÅY€]YÁʈÌW

dËZ/“½Y‚/Ì»Ê]Z/ˁYÂ/œÀ»Ä/]{ÂyŠÅÁ„a{

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

Ã{Z¨f/‡Y YYcZ»|/yÁ{Â/m»ž]Z/À»Y½Z³|/ÀÀ¯

/Ë

{Ã|//‹Ä

Ä¿Zz]Zf¯

É Ä/nÌf¿¾/ËYÄ/]½Y€ËYÊ°‹‚a¹Â¸ŸÃZ´Œ¿Y{ɂ¯€»

/¿Zz]Zf¯{{Â/m»ž]Z/À»Ä¯|¿|̇

Ä

É Âm,ɂ/¯€»

ÉÂ/´]Y

½Z mY€»ÊeZŸÔ—YÉZŁZÌ¿

Ã{Â^¿

, ,ž]Z/À»¾/ËY½{Â/^¿ÁÄ/]

½M{Y| eYŠÌ]

Ê/a{YŠÅÁ„/a{Â/»{Y€/§YÊfËZ“Z¿ZÅ

{Y{

½ZËÂnŒ¿Y{É|À¼fËZ“½Y‚̻ʇ€]Ä]įʌÅÁ„a¾ÌÀr¼Å Ä¿Zz]Zf¯cZ»|yY

ÃZ´/Œ¿Y{ÉZÅ

Z/Æ]{‚/ˀ^eÊ/f·Á{ÉZ/Å

¾//ËYÄ//]d//‡YÄ//fyY{€a

dËZ//“Ä//¯d//‡YcÂ//

ÁÁÊ//À£Y½ZËÂn//Œ¿Y{

Ä//ŸÂ¼n»½{Â//]|//»M

,|//{

Ê»Â//¼ŸcZ»|//y

|//{

,

½YY|//]Zf¯ÉZ//°¼Å

Ä¿ZËYcZ»|y,|{

ÉY Ä/¿Zz]Zf¯cY€/¬»,|/{

Ä¿Zz]Zf¯cY‚ÌÆneÁZ”§Á|{

d‡Y|{

€iR//»¶//»YŸÁ½Y‚//Ì»Ê//‡€]¥|//ÅZ//]Ä//¯Ê//ŒÅÁ„a

€//]

Ô/—YŠ/z]cZ»|yY½Z³|ÀÀ¯Ã{Z¨f‡YÉ|À¼fËZ“

Ê¿Z/‡

ÁÊÀÌ/ˆuÄ/ÆÌmÁ–/‡ÂeÊ/‡Á{€§ÃZ´Œ¿Y{ɂ¯€»Ä¿Zz]Zf¯

d‡YÃ|‹¹Zn¿Y½ZÌvf§¹€¯Y ,

cY‚/ÌÆneY½Y€]Z/¯{Y{½ZŒ¿

Ã{Â]ʓYZ¿,Šz]Z¯dŸZ‡ÁÃ|‹ºÅY€§

|¿Y

cY‚/ÌÆneÁcZ/¿Z°»Y½Y‚/Ì»Ê/‡€]ÉY€]įc¾ËYÄ]

]

Ô/—YŠz

Ä/¿ZËY{Y|/ eÉZ/ŀ̤f»,Ê¿Z/‡

,Z/ŀ´aZq,Z/Å

€Ìy}ÉZÅY‚]Y Ã

É dËY,cZŸÔ—Y CD

€/œ¿{Z¯dŸZ‡Á

d‡YÃ|‹Äf§€³

Ê»½ZŒ¿lËZf¿

{Y|/ eY½Y€]Z/¯€/j¯Y|/Å{

Ä¿ZËY

d/ËYÁcZ/ŸÔ—YÀ/Ìy}ÉZ/ÅY‚]Y,Zŀ´aZq,ZÅ CD

Ã{Â//]Ê/“YZ¿0Zf^/ˆ¿

|/¿Y

¾Ì//r¼ÅÁ

Z//¯Y|/{

½Y€]

Y

Ô—YŠz]Z¯dŸZ‡

Ã{Â]ʓYÊ¿Z‡

|¿Y

Ä/¯{€/¯Ã|ÅZ/Œ»½YÂ/eÊ/»Ã|/‹¹Z/n¿YªÌ¬ve{ʧ€—Y µÂ/—{dËZ/‡Z/¯Á€/‹cZŸZ‡Y¶»Z¯dËZ“½Y€]Z¯

Á

|{

Y{Y

f‹

|À

Y‚§Y¹€//¿½{Â//]\//‡ZÀ»

ÉZ//Å Ã|//‹\//¿

|//{

Á

dËZ‡{{Âm»ÉZÅY‚§Y¹€¿½{Â]´z‡Za

|{

Y

»ZÅÄ»ZÀz‡Za{‰Y{€a™Zv·

Ë

|

¾ËY

YÄ/¯d/‡Y\/¸˜»

‰Â»McZ»|y dËZ‡

dËZ“

|/¿Y{

{½YZ/°¼ÅÁ¹Z/ˆu

µZ‡

€/œ¿®/ËlËZ/f¿½Z/³€³Ê°‹‚a¹Â¸ŸÃZ´Œ¿Y{{

€/̜¿Ê/‹Â»M|/ÀËY€§{€eÂÌb»Z/¯{€]Z/¯{Â/»{ÊnÀ‡

Ã{€/¯€ŒfÀ»YÊf¿€fÀËY|uYÁ[Zzf¿Y

/Œ¿Ä/¯|/¿Y Ê/»½Z

|/Å{

Ã|/¿€Ì³½ZˀfŒ»½YÂÀŸÄ]½ZËÂnŒ¿Y{

É

YÊ/‹Â»McZ»|/y

½MÉZ/¬eY½ZÅYÂyÁ|¿Y{dËZ“€eÂÌb»Z¯{€]Z¯Ê´¿Â´q

|ÀfˆÅ ,€eÂÌb»Z/¯|À¿Z»€fŒÌ]cZ¿Z°»Yd‡YÂy{½ZËÂnŒ¿Y{

Äf§€ŒÌaÉZÅY‚§Y¹€¿Á€fŒÌ]d«Á

|Àf‹Y{Y

ÃÂ/v¿Z/]Ä/¯

É

Ä// ·Z˜»{½Y€]Z//¯‰€//´¿

É //“Zu cY‚//ÌÆne{Â//»{€

{Y{d¬]Z˜»ÉY‚§Ydz‡ÁÉY‚§Y¹€¿

ÄnÌf¿

³ ɀÌ

ĈËZ¬»

É Äf§ZË Ä ·Z˜»ÉZÅ É

Ä]–^e€»ÉZŊÅÁ„aZ]€“Zu

|/‹Z]Ê/»–‡Âf»|u{d^j»‰€´¿ÃZ³|Ë{Yʸ¯—

Ä/]

ÉZ¯€/‹Á½ZÌ/“Z¬f»½YÂ/ÀŸÄ/]½ZËÂn/Œ¿Y{cY€œ¿É€Ì³Z¯

sԏYÄ]ʋÂ»MºfˆÌ‡µZ § Ä/]ÁÊ¿Z/‡cZ»|/y|ÀËY€§

Ê»€nÀ»Ê‹Â»M|uYÁd̨̯ÉZ¬eY½Mž^e

{Â/‹

Ä/mÂeZ/]

/]lËZ/f¿{‚/Ì¿d¿Â°/‡€Æ‹ÁÄf‹,†Àm,ž˜¬»Ä°ÀËY Ä

|Àf/ˆÅ€i»Ã|»Md‡{

, dËZ/“ÉZ/¬eYÉY€/]

¾Ì/]É|/À»

½M‰€´¿ÉZ¬eYÁ½Y€]Z¯

ɀf/ŒÌ]‚¯€¼e¦ “•Z¬¿{ZÅ

{€Ë~acÊfˆËZ]

ÄÌÆe

É Ä¿ZËYž]ZÀ»

ÄÌÆe,ÉY

É Z/]Ä/¿ZËY

ÁÄ//¿ZËYYÃ{Z¨f//‡Y‰Â//»M,½ZËÂn//Œ¿Y{{Y|// eÄ//]Ä//mÂe dÌ /“Á{Â^Æ]ÉY€]Ã|‹s€˜»ÉZÅ{ZÆÀŒÌa,d¿€fÀËY dËZ/‡

Ê»

|‹Z]

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017

References

1-Shafia MA. Customer satisfaction and productivity of complementary activities.

Singapore's National Productivity Organization .Tehran: National Productivity Organization of Iran. 2000.

2- Heydari A , KHalaj A , Jafariyan N . Attitudes of students in Hamedan University of Medical Sciences of the factors associated with studying at university in 1997. Scientific Journal of Hamadan University of Medical Sciences and Health Services.1997; 4,31-7.

3- Douglas J,Douglas A, Barnes B, Measuring student satisfaction at a UK University. Journal of Quality Assurance in Education. 2006; 14(3): 251-67.

4- Hasson C. Student satisfaction survey.

Office of Research, Planning and Grants Saddleback College, 2003. Avaiable from : https://www.saddleback.edu/gov/senate/PDF/

student_satisfaction _survey_ 2003.pdf.

5- Mehrdad j , Jahanian MA . Patron satisfaction with library services and information centers of Tehran's oil industry . Journal of Library and Information.2003;

7(2): 95-100.

6- Raeisi B ,Ebrahimi A.Iran University of Medical Sciences Central Library users

satisfaction with existing resources and services provided in 2003, Journal of Library and Information Science.2006 ;10(1):123- 140.

7- Mehdizadeh l . Students' satisfaction of academic study of public library services in Tabriz.Faslnameh ketab . 2003 ; 57:123-50.

8- Hosseni V , Fathian A .Evaluation of factors affecting users' satisfaction with the service information section.2008;12(2),95- 118.

9- Hwsam M. Arash h . Sanaghoa A . joibary L. Surveys of medical sciences students about online application.Journal of Gorgan Bouyeh Faculty of Nursing &

Midwifery.2007; 1:32-7.

Downloaded from zums.ac.ir at 8:08 IRDT on Wednesday July 5th 2017