JNXm \^l^0 /¥^i^^^
TS. Be Trung Anh TS. N g u y e n Ngoc HaTrong tiie ky XX. su ddng gdp quan trpng nhat va su doc dao cua linh vuc quan ly la viec tang nang suat 7ao dpngr chin tay tiong san xuat len 50 Idn.
COng nhu the, su dong gdp cua linh vuc quan ly ddi vdi bat ky qudc 0 a nao mudn tien vao kito td tri thuc trong thd ky XXI. sd la viec nang cao nang suat lao dflng cae cdng viec tii thucva nang sudt lao
)i dai thdng tin - cac mo thuc ve quan ly cua ky nguydn cdng nghiep dang lung lay, tuy nhien khdng nhieu ngudi nhan tiiay dieu nay. Do do, tidn thuc te, bat cii ai cong kieh
sdm mdt mo hinh danq thinh ha
inen dang ngu tri nhin bang
y kien cho rang ehung qua xa rdi vdi thuc tidn Vi Nam. Nhung vdi nhidm vu "di tat, ddn dau", ngudi quan ly can chuan bi cho mito toan quan ito hon vd nhtog 0 dang dien ra trong mpt mdi tmdnr *--- cau va de quan sat nhtog ai da^rr Hi \r^rr,r Phdn ddng, con ngudi thutog m^.
nhtog thach thuc. Tuy nhien, di ddi vol thach thuc la nhtog co hoi, va dd chito la bie
KHONG THE CLfONG LAI S l ^ H A Y DOI Su hap ddn nhat cua tii
0dng hdm nay. De cd cai "khoni doi la dieu tat yeu. Rat rd rang the dieu khien duoc su thay di the di tmdc nd. Ctog tou thd, Sy, khdng Uid tiato khdi. Trong thdi d ^
GOC QUAN LY ,
SU thay ddi cd le la didu bmh thutog, toung chae c h ^ sd ddy rui ro, vd ddi hoi mdi ngudi phai ldm vide nhidu hon. Theo Peter Dmcker, 'cae td chuc, bit kS la doanh nghi$p, tiudng dai hoc hay hdnh vidn, ndu khdng ddt cho minh nhidm vu di trudc su thay ddi, thi se khdng thSnio tdn tai duoc". Do dd mdt thach thtic tipng tdm cua thd ky XXI ddi vdi toa quan ly la lam thd nao dd td chtic cua mito di tmdc su thay ddi. Ngudi dl tmdc su thay ddi xem su thay ddi la CO hdi cila hp.
'Bd cd nhidu thanh cdng, nhung do la thinh cdng cua ngiy hdm qua, cdn ndu Uy dd la muc tidu cua ngiymaithihoin toin sai ldm - dd li mdt budc thut Idi. Chung tdi cdn thay ddi nhung cdi vua d^t dime.
Nhin Jfii nhiing cai da d^t duoc c^jing tdi chua thiy hii Idng, vi vi thd, chdng tdi cdn phii thay ddi". Dd la Idi phat bidu cua 0am ddc mpt cdng ty ludt.
Bill Gate cho rdng thap nidn 80, vide edl thidn chdt luong dupe chd tiong nhat thap nidn 90 dato cho tdi thidt phdt tridn cflng ty, thi totog nam 2000 ddto cho tdc dd. Mpi ngudi dd todt tri rdng, hidn nay chtog ta dang ldm totog 0 chtog ta da ttog Mm tmdc Ida, chi khac d tdc dd. Trong tratog hpp ndy, su "thay ddi" thd hidn d tdc dd, vi khi tdc dd ttog den mdt muc dd todt dtiih, b t o chdt cila boat ddng cd thd ctog thay ddi theo. Vi du, phan tog vdi totog thay ddi tiong vide b t o htog tiieo ttog 0 d thay vi ttog tudn se bidn chtic nang chito eila mdt td chtic la sdn xudt trd thato mdt td chuc djch vu cung tog sto pham. Phai chtog, nd tuong tog quy ludt luong ddi - chdt ddi tiong tridt hpc.
LAO OQNG TRI THlTC VA NANG SUAT C O A LAO OQNG TRI THUTC
Tdi san ed gid tri todt cua mdt cdng ty d xa hdi cdng nghidp Id thidt b) sto xudt. Trong khi dd, sang xa hdi tii thuc, mpi vide da Uiay ddi. Ddi vdi bdt ky td
chuc nao - Mto doato hay phi kuih doato - ngudi lao ddng tri thi^ vi nang suit lao ddng cda hp mdi la thti gia tii todt.
each tidp cdn ciia Taylor xudt phdt tii lao ddng chto tay tiong san xuat cdng nghidp vd chi ap diing tiong ph^m vi dfl md thdi. Didu nay vdn sd la nguydn tac td chiic tai cdc nudc thuflc "thd 0di thti 3", khi md d dd lao ddng chto tay, d^c bidt tiong Uto vuc sto xudt, van Id khu vuc ttog tmtog chu ydu tiong ndn kmh td. 0 totog nudc nay, luc lupng lao ddng tie vdi trito dd van hoa thdp va khdng ed tay nghd van tidp tuc ttog.
Tuy nhien, tai cac nudc phat tridn thi thdeh thiic chU ydu khdng cdn la vdn dd ttog ntog sudt lao ddng chto tay ntia, ma la vdn dd ttog ntog sudt cua lao ddng tri thiic. Lao ddng tri thiic dang toato chdng tid thato bd phto Ito todt cila luc lupng lao ddng tai cdc nudc nay. Hidn nay, gdn 30% dto sd 6 tiong "totog dich vu du U§u', thu thdp, xu ly, khdi phuc hay phto tich thdng to. Bd Lao ddng Ato, ngay tii totog nam 1990 cda thd ky trade chi tuydn khdng ddn 20% luc lupng lao ddng, va eon sd ndy tidp tuc 0am. Khotog 2/3 lao ddng My ngdy nay lam vide tiong bd phan dich vu- cae nudc khac ti Id nay dang ttog ddn Idn toato chdng. Ntog sudt lao dpng eua luc lupng lao ddng tri thuc se ngdy ctog trd thdto ydu td quydt dtiih su phdn vito vd tdn tai cua ndn kuih td cdc nudc phdt tridn trong tuong lai.
TINH DA DJD^NG CUA T d CHUTC MOI - T d CHLfC CUA CAC LAO OQNG TRI THLTC
Cac td chiic theo mfl hito cti (cd thd gpi la td chtic cd didn) dupe titidt kd tiieo hutog tdn t?ii lau ddi. Do vay ma tdt ca cac td chuc dang tdn t^i bdt ludn Id doato nghidp hay tmtog dgi hpc, nhd dutog lao, hdto vidn... ddu cdn hdt stie nd luc mdi ed thd tidp
TAP CHI CNTT a TTKY 2 (7.2013) [ 4 1 |
GOC QUAN LY
thu su thay ddi vd ed kha ntog thay ddi. Vi the eac td ehiic hidn tai ludn gap phai vide chdng lai su thay ddi. Nhung rd rtog, totog lao ddng tri thtic can ed mdt md hinh td chiic mdi, phu hop vdi ddc diem rdt ridng eua hp. Nhidu toa nghidn cuu vd ly thuydt to chiic vd quan ly hidn dai phuong tay cho rdng, td chiic tiong thdi dai thdng ta se xuat hidn vdi tdt ca totog hito d?ng, kieh cd - Ito hay tod, nhidu hay it. Co cdu td chtic Id cdn thidt. Ctog tou cae td chile sito hpc da dang vd cau tnic, eac t6 chtic xa hfli ctog cd nhidu ca cau td chuc khac toau. Thay vi di tim mdt mfl hito t6 chiic duy todt dtog trade ddy, cdp qudn ly can phai xem xdt, phdt tridn va thu nghidm.
Tudi tiip cila mdt td chuc thutog khdng ddi hdng cupc sdng eua lao ddng tri thtie. Thdt vdy, mdt ngufli tudi thp tnmg bito Id 75, ho bat ddu ldm vide 6 tudi 30 (kdo dai thdi 0 a n d tratog dai hpc de Idy bdng tidn si Chang ban), tou thd hp ed 45 ndm lam vide.
Trong khi dd, tudi thp trung bUih eua cae td chtic la 30 nam (ddi vdi doato nghidp thdto cflng), thdi dai ed totog bidn ddng Ito vd toato tou hien nay cd thd cdn it hon. Ngay ca ddi vdi nhtog td chiic md thdng thutog ed thdi 0 a n tdn tai lau, ndu khdng ndi la vtiih ciiu - cac tmtog phd thdng, tratog dai hpc, bdto vidn, eo quan chito phu - thi ctog khflng tiato khdi totog thay ddi toanh chdng tiong thdi dgi hidn nay. Cac td ehiie nay v ^ kdo ddi su tdn tgi, toung khdng chi d huih tiidi dang c6 ma nd budc phai c6 totog thay ddi vd cdu titie, chtic ntog nhidm vu, ydu cau ddi vdi kidn thtic, tidu chain tuydn dung v.v... Do dd, totog ngudi lao dflng, ddc bidt Id lao ddng tii thuc, sd ngay ctog sdng lau hon bdt ky mdt td chtic nao sii dung hp. Didu nay 0 a i thich ly do vi sao ngay nay lao ddng tri thtie phai chu&i bi sSn stog cho nhidu loai cdng vide, nWdm vu vd nhidu nghd nghidp nhu thd.
C O N G N G H E K Y T H U A T S d S O N G H A N H V O X C A C C H U r c N A N G C U A N H A Q U A N LY
Tuy cudc each mang vd thdng to khdng don thuan la cudc each mang vd cdng nghd: may mdc, ky thudt, tdc dd hay phdn mdm, ma la cuflc cdeh mang vd Quan nidm va Ddi mdi tu duy, song tam quan trpng eua cdng nghd thdng tin vd traydn thdng ddi vdi su phat tridn eda cac td chuc, doanh nghidp vdi hd qua la su thinh vupng eua cac qudc 0 a khdng cdn Id van dd tianh cai. Ong dung cdng nghd thdng tin do vay tid thdto mdt phan khdng thi thidu tiong cac chidn luoc cato tranh cua cac td chuc, cac doanh nghidp va qudc gia.
Trong tuong lai, toa quan ly bi rtog budc hoto toto bdi cac phuong tidn CNTT hidn dpi. Chi ed su tip 0ilp cua cae thidt bi ndy mdi dam bdo cho hp ed phan tog kip thdi vdi moi thay ddi cia mdi tratog xung quato, giup hp ed totog quydt djto dtog ddn tiong didu h d t o boat ddng dia td chuc. Vi thd, ngoai su Uto boat trade totog thay ddi, toa quan ly cdn phai khdng hoang hdt tmdc cdng nghd mdi, Gdp cdn, lam chu nd tou la mdt nhidm vu duong nhidn. Cd Id toa quto ly totog nam 2000 se la ngudi khai thae dti Udu, chuydn chtog sang thdng to - vi dd la ca sd dd la quydt djnh.
T a i li@u t h a m k h a o
[1]. NGUYEN TRUNG DLC, H$ thdng thdng fin, NXB KHKT, 1996.
[2]. Chi th[ 58-Cr/rW ngay 17/10/2000 cua Ban c h * h^h Ttuig uong Dang vd day manh ijig di^g va phat tri6i CNTT phgc vu c6ng nghi^ hda, hiOn d^i hda dSt nubc.
[3]. FOER DRUCKER,/Wiff^g tfidc/i f/jijc c ^ q i ^ / j ? tcfTff f/^/q?
22,NXBTr6,2001.
[41. ALVIN TOFFIER, Tt/oty^ tinr^la, NXB Tri thuc, 2005.
[51. Luat Giao dich di$n tu(2005}, Luat COng nghe thflng tin (2006).
!!42| TAP CHI CNTT & T T KY 2 ( 7 . 2 0 1 3 )
