The Use of English for Receptionist
in Le Beringin Hotel Salatiga
Field Study Report
Submitted in Partial Fulfillment
of the Requirements for the Degree of
Ahli Madya
FEBRI ANDIYANTO
3110017
ENGLISH LANGUAGE PROGRAM
FACULTY OF LANGUAGE AND LITERATURE
SATYA WACANA CHRISTIAN UNIVERSITY
iii
Copyright Statement
This field study report contains no such material as has been submitted for examination in any course or accepted for the fulfillment of any degree or diploma in any university. To the best of my knowledge and my belief, this contains no material previously published or written by any other person except where due reference is made in the text.
Copyright© 2015. Febri Andiyanto and Rindang Widiningrum, M. Hum
All rights reserved. No part of this thesis may be reproduced by any means without the permission of at least one of the copyright owners or the English Department, Faculty of Language and Literature, Satya Wacana University, Salatiga.
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ACKNOWLEDGEMENTS
No other words that I can say except thank you Lord Jesus for Your
blessing so that I can finish the observation and interview well. It is absolutely not
because of my strength. You have made everything is possible. I also would like
to say thank you for the pray, support and spirit that have given from:
1. My lovely family (Simbok, Simak, Bapake, Mas).
2. Mrs. Rindang Widiningrum, S.S, M.Hum as my thesis supervisor who is
very patience in giving advices, Mrs. Dra. Ristiyanti Prasetijo, MBA, all
lecturers, and also staffs in ex-STiBA SW.
3. Le Beringin Hotel management who gave permission for me in doing the
observation, especially Mr. Bondan and Miss Jessica as the interviewees.
4. Mr. Timotius Trimin as the priest of Java Christian Chruch at Ngemplak,
Susukan and the community.
5. All 2010 members, all friends at Ngemplak city, futsal team Tweety,
Kontrakan Domas for our togetherness.
6. My best friends who give hands in ending this duty (Marcuret, Mbak q2s,
Mas Atenk, and boss Kian).
7. Others who cannot mentioned one by one.
In the end, I realize that it is better to be late than to be afraid and then do
nothing. We never know if we do not try. Thus, let us try to do many things until
v Salatiga, January 2015
The writer
BRIEF SUMMARY
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2.2.2. Receptionist’s Attitude and Requirements ... 12
vii
CHAPTER III ANALYSIS ... 16
3.1. Description ... 16
3.2. The Role of English ... 22
3.3. Reflection ... 25
CHAPTER IV CONCLUSION ... 27
REFERENCES ... 29
