Efek Organizational Citizenship Behavior (OCB) Yang Ditinjau Dari Persepsi Kualitas Interaksi Atasan Bawahan Sebagai Variabel Yang Memediasi Pengaruh Komunikasi Organisasi Terhadap Stres Kerja

KUESIONER PENELITIAN

Analisis Komunikasi Organisasi dan Organizational Citizenship Behavior

(OCB) yang ditinjau dari Kualitas Interaksi Atasan – Bawahan

A.

DATA RESPONDEN

Sebelum menjawab pertanyaan dalam kuesioner ini, dimohon Saudara

mengisi data berikut terlebih dahulu. Pilihlah salah satu jawaban dengan

memberikan tanda [X] pada kotak yang disediakan.

1.

Nama

: ____________________________(boleh tidak

diisi)

2.

Umur

: ____________ tahun

3.

JenisKelamin

: Pria

Wanita

4.

Pendidikan

: SMA D3

S1

S2

S3

5.

Lama Bekerja

: 1-4 tahun 4-7 tahun 7-10 tahun >

10 tahun

6.

Jabatan

: Manajer Atas

Manajer Menengah

Manajer Bawah

7.

Memiliki atasan : Ya

Tidak

B.

PETUNJUK PENGISIAN KUESIONER

Berikut ini Saudara akan diberikan sejumlah pernyataan yang berkaitan

dengan komunikasi organisasi, OCB (Kualitas Interaksi Atasan-Bawahan),

dan Stres Kerja. Saudara diharapkan untuk membaca setipa pernyataan

dengan teliti. Pada setiap pernyataan Saudara diminta untuk memberi

tanda [X] pada pilihan skala dibawah yang benar – benar menggambarkan

keadaan diri Saudara.

STS

= Jika

Sangat Tidak Setuju

dengan pernyataan.

TS

= Jika

Tidak Setuju

dengan pernyataan.

N

= Jika

Netral

dengan pernyataan.

S

= Jika

Setuju

dengan pernyataan.

SS

= Jika

Sangat Setuju

dengan pernyataan.

Contoh:

No

Pernyataan

STS TS

N

S

SS

1

Saya menjelaskan tentang deskripsi pekerjaan

yang perlu dilakukan pada karyawan lain.

X

Jawaban diatas menunjukan bahwa Saudara menjelaskan deskripsi

pekerjaan yang dilakukan pada karyawan lain.

Jika ingin mengganti jawaban, maka berilah coretan berupa dua garis

mendatar pada kolom yang sebelumnya diberi tanda [X] dan berilah tanda

[X] pada kolom lain, yang benar-benar menggambarkan diri Saudara.

No

Pernyataan

STS

TS

N

S

SS

1

Saya menjelaskan tentang deskripsi pekerjaan

yang perlu dilakukan untuk karyawan lain.

X

X

Dengan demikian, jawaban diatas menunjukan bahwa Saudara tidak

menjelaskan tentang deskripsi pekerjaan yang perlu dilakukan pada

karyawan lain.

No

Pernyataan

STS TS

N

S

SS

1

Pimpinan saya menjelaskan deskripsi

pekerjaan yang dilakukan pada

karyawannya.

2

Pimpinan saya menjelaskan tentang

tujuan dari pekerjaan yang

dilaksanakan.

3

Pimpinan saya menjelaskan tentang

hubungan antara pekerjaan yang saya

lakukan dengan pekerjaan lain.

4

Pimpinan saya selalu memberikan

pemahaman pada karyawannya untuk

menjadi karyawan yang memiliki

loyalitas tinggi.

5

Pimpinan saya selalu memberikan

motivasi kerja yang tinggi pada

karyawannya.

6

Saya diperbolehkan melaporkan

kemajuan kerja yang telah saya capai

kepada atasan saya.

7

Saya dan sesama karyawan lainnya

sudah saling berkoordinasi untuk

memecahkan masalah bersama.

8

Saya dan sesama karyawan lainnya

sudah saling memberi informasi

untuk perencanaan dan pelaksanaan

pekerjaan.

2.

ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)

DITINJAU DARI KUALITAS INTERAKSI

ATASAN-BAWAHAN – Leader Member Exchange (LMX) (Sumber:

Gutama, 2015)

No

Pernyataan

STS TS

N

S

SS

1

Saya merasa cocok dengan atasan

saya sebagai seorang pribadi.

2

Saya memiliki keinginan untuk

menjadi seorang teman bagi atasan

saya.

3

Saya memiliki keinginan untuk

bekerjasama dengan baik, dengan

atasan saya.

4

Saya memiliki keinginan untuk

membela atasan saya, pada saat

menghadapi situasi sulit, walaupun

tanpa memiliki pemahaman yang

lengkap terhadap masalah tersebut.

5

Saya merasa dibela oleh atasan

apabila menghadapi situasi yang

sulit dengan pihak lain.

6

Saya bersedia untuk memberikan

usaha ekstra demi mencapai tujuan

kerja atasan.

7

Saya merasa dihargai oleh atasan

saya, atas pengetahuan pekerjaan

yang saya miliki.

8

Saya merasa dihormati oleh atasan

saya, atas profesionalitas yang saya

miliki.

No

Pernyataan

STS TS

N

S

SS

1

Pekerjaan yang saya lakukan terasa

membosankan.

2

Deadline

dalam menyelesaikan

pekerjaan membuat saya terdesak dan

menimbulkan banyak kesalahan.

3

Saya diberi banyak tugas pada saat

bersamaan sehingga saya kesulitan

dalam mengaturnya.

4

Saya tidak diberi kesempatan untuk

menggunakan keterampilan yang saya

miliki.

5

Saya selalu dikejar oleh waktu dalam

menyelesaikan pekerjaan dengan baik.

6

Tanggungjawab yang diberikan

perusahaan kepada saya sangat

memberatkan sehingga membuat saya

tertekan.

7

Saya tidak memiliki waktu untuk

mengambil cuti istirahat.

8

Saya merasa putus asa, karena saya

tidak mengalami peningkatan posisi

melalui promosi, padahal saya sudah

lama bekerja diperusahaan ini.

9

Saya merasa tugas yang diberikan

kepada saya tidak jelas.

10

Bila teringat dengan gaji yang tidak

dapat mencukupi kebutuhan saya, saya

menjadi malas kerja.

11

Saya merasa kerja keras saya tidak

sesuai dengan hasil atau

keberuntungan yang saya peroleh.

12

Pengurangan fasilitas dan

pengurangan beberapa tunjangan

kesejahteraan karyawan mengganggu

kinerja saya di perusahaan.

LAMPIRAN 2

DAFTAR PERUSAHAAN

BERDASARKAN DIREKTORI INDUSTRI

LAMPIRAN 3

DATA TABULASI KUESIONER PENELITIAN

Gambaran Umum Responden

RES Umur Kelompok

Umur Jenis_Kelamin Pendidikan

Lama_ Bekerja Jabatan 1 38 3 2 2 2 3 2 35 2 2 3 2 3 3 37 3 2 3 2 2 4 35 2 1 1 3 3 5 32 2 1 2 2 3 6 36 3 2 1 3 3 7 30 2 1 3 1 3 8 34 2 1 3 3 3 9 24 1 2 1 2 3 10 30 2 1 3 2 2 11 25 1 2 1 2 3 12 32 2 1 3 1 1 13 33 2 1 2 2 3 14 40 3 1 1 2 3 15 40 3 1 2 1 2 16 18 1 2 1 1 3 17 29 2 2 3 1 2 18 38 3 2 3 1 2 19 35 2 1 1 3 3 20 33 2 1 3 3 3 21 30 2 1 3 2 2 22 30 2 1 1 3 3 23 31 2 2 3 1 3 24 24 1 2 1 2 3 25 30 2 1 3 2 2 26 25 1 2 1 2 3 27 32 2 1 2 2 3 28 40 3 2 3 2 2 29 37 3 2 3 2 3

RES Umur Kelompok

Umur Jenis_Kelamin Pendidikan

Lama_ Bekerja Jabatan 30 33 2 1 2 2 3 31 40 3 1 1 2 3 32 40 3 1 2 1 2 33 31 2 2 3 1 3 34 25 1 2 1 2 3 35 35 2 2 3 2 2 36 33 2 1 3 1 3 37 32 2 2 3 1 3 38 27 2 1 2 1 2 39 31 2 2 3 1 3 40 40 3 2 3 2 2 41 40 3 1 2 1 2 42 26 2 2 3 2 2 43 27 2 2 3 1 2 44 33 2 1 3 1 3 45 31 2 2 3 1 3 46 32 2 2 3 1 3 47 43 3 1 3 2 1 48 46 4 1 2 2 1 49 37 3 2 3 1 2 50 42 3 2 1 2 2 51 38 3 2 3 1 2 52 35 2 1 1 3 3 53 33 2 1 3 3 3 54 30 2 1 3 2 2 55 28 2 2 3 1 3 56 24 1 2 1 2 3 57 30 2 1 3 2 2 58 25 1 2 1 2 3 59 32 2 1 2 2 3 60 33 2 1 3 1 3 61 43 3 1 3 4 2 62 47 4 2 3 4 3 63 45 3 1 2 4 3 64 44 3 1 3 1 1 65 44 3 1 4 1 2

RES Umur Kelompok

Umur Jenis_Kelamin Pendidikan

Lama_ Bekerja Jabatan 66 48 4 1 3 4 2 67 46 4 1 2 2 1 68 27 2 1 2 1 2 69 50 4 1 3 4 2 70 46 4 1 2 2 1 71 45 3 1 2 4 3 72 55 4 1 3 4 3 73 54 4 1 3 4 3 74 56 5 1 3 4 2 75 37 3 2 3 2 3 76 54 4 1 3 4 3 77 27 2 2 1 1 3 78 29 2 2 3 1 1 79 25 1 2 3 1 1 80 26 2 2 1 1 3 81 45 3 1 2 4 3 82 38 3 2 3 1 2 83 35 2 1 1 3 3 84 33 2 1 3 3 3 85 56 5 1 3 4 2 86 43 3 1 3 2 1 87 35 2 1 1 4 3 88 46 4 1 2 2 1 89 31 2 2 3 2 3 90 39 3 2 3 3 2 91 47 4 2 3 4 3 92 45 3 1 2 4 3 93 49 4 2 3 4 2 94 50 4 2 3 2 2 95 54 4 2 3 3 2 96 44 3 2 3 4 3 97 31 2 2 3 2 2 98 39 3 2 3 3 2 99 43 3 1 3 2 1 100 35 2 1 1 4 3 101 38 3 2 3 2 2

RES Umur Kelompok

Umur Jenis_Kelamin Pendidikan

Lama_ Bekerja Jabatan 102 35 2 2 3 2 2 103 35 2 2 3 2 2 104 33 2 1 3 1 3 105 32 2 2 3 1 3 106 43 3 1 3 2 1 107 46 4 1 2 2 1 108 45 3 1 2 4 3 109 30 2 1 1 3 3 110 47 4 2 3 4 3 111 27 2 2 1 1 3 112 29 2 2 3 1 1 113 25 1 2 3 1 1 114 26 2 2 1 1 3 115 33 2 1 3 1 3 116 32 2 2 3 1 3 117 43 3 1 3 2 1 118 35 2 1 1 4 3 119 46 4 1 2 2 1 120 44 3 2 3 4 3 121 31 2 2 3 2 3 122 39 3 2 3 3 2 123 35 2 2 3 2 2 124 35 2 2 3 2 2 125 50 4 1 3 4 2 126 47 4 2 3 4 3 127 35 2 2 3 2 2 128 35 2 2 3 2 2 129 33 2 1 3 1 3 130 32 2 2 3 1 3 131 38 3 2 3 1 2 132 35 2 1 1 3 3 133 33 2 1 3 3 3 134 31 2 2 3 2 2

Variabel Komunikasi Organisasi

RES KO1 KO2 KO3 KO4 KO5 KO6 KO7 KO8 KO Ave_KO

1 4 4 4 4 4 5 4 5 34 4,25 2 4 3 5 4 3 4 5 4 32 4 3 4 4 4 4 4 4 4 4 32 4 4 4 4 3 4 4 4 5 4 32 4 5 4 3 4 4 5 4 5 4 33 4,125 6 4 4 4 4 4 5 4 4 33 4,125 7 4 3 5 4 3 4 5 4 32 4 8 4 4 4 4 5 4 5 5 35 4,375 9 4 4 4 3 3 4 4 4 30 3,75 10 4 4 4 4 4 4 4 4 32 4 11 3 5 4 4 4 3 3 3 29 3,625 12 4 4 4 4 5 4 4 4 33 4,125 13 4 4 4 4 4 4 4 4 32 4 14 5 5 5 5 4 4 4 4 36 4,5 15 4 4 4 4 4 4 5 5 34 4,25 16 3 3 5 4 3 2 2 2 24 3 17 4 4 3 5 5 4 5 5 35 4,375 18 4 4 4 4 5 4 4 4 33 4,125 19 4 4 4 4 4 4 4 4 32 4 20 5 5 5 5 4 4 4 4 36 4,5 21 4 4 4 4 4 4 5 5 34 4,25 22 4 4 4 4 4 4 4 4 32 4 23 5 5 5 5 4 4 4 4 36 4,5 24 4 4 5 4 5 4 4 4 34 4,25 25 4 4 4 4 4 5 4 4 33 4,125 26 4 4 4 4 4 3 4 4 31 3,875 27 4 4 4 4 4 3 4 4 31 3,875 28 4 4 4 4 5 5 4 4 34 4,25 29 4 4 4 4 5 4 4 4 33 4,125 30 4 4 4 4 4 5 4 5 34 4,25 31 5 5 5 5 5 5 5 5 40 5 32 5 4 4 4 5 4 5 4 35 4,375 33 4 4 4 4 4 4 4 4 32 4 34 4 4 4 4 4 4 4 4 32 4

RES KO1 KO2 KO3 KO4 KO5 KO6 KO7 KO8 KO Ave_KO 35 4 4 5 5 4 5 4 5 36 4,5 36 5 5 5 5 5 5 5 5 40 5 37 4 4 4 4 5 4 3 4 32 4 38 4 4 4 4 4 4 4 4 32 4 39 4 4 4 4 4 4 4 4 32 4 40 4 4 3 3 4 4 4 4 30 3,75 41 5 4 4 4 4 4 4 4 33 4,125 42 4 4 4 4 4 4 4 4 32 4 43 3 4 4 5 3 4 4 4 31 3,875 44 4 4 4 4 4 4 4 4 32 4 45 5 4 4 4 4 4 4 4 33 4,125 46 4 4 4 3 5 4 4 4 32 4 47 4 4 4 4 3 4 5 4 32 4 48 4 4 5 4 4 4 5 4 34 4,25 49 4 4 4 4 4 4 4 4 32 4 50 4 4 4 4 5 5 4 4 34 4,25 51 4 4 4 4 4 3 4 3 30 3,75 52 4 4 4 5 5 4 4 4 34 4,25 53 4 3 4 4 3 4 5 4 31 3,875 54 4 4 4 4 4 4 4 4 32 4 55 4 4 3 4 3 4 4 4 30 3,75 56 4 4 4 4 4 3 4 3 30 3,75 57 4 4 4 5 5 4 4 4 34 4,25 58 4 3 4 4 5 4 5 4 33 4,125 59 4 4 4 4 4 4 4 4 32 4 60 4 4 4 5 5 5 5 5 37 4,625 61 4 5 4 4 4 5 5 4 35 4,375 62 4 4 4 4 4 4 4 4 32 4 63 4 4 4 4 5 4 4 4 33 4,125 64 4 4 4 4 4 4 4 4 32 4 65 4 4 4 4 4 4 4 4 32 4 66 4 4 4 5 5 4 4 4 34 4,25 67 4 4 4 4 4 4 4 4 32 4 68 5 4 5 5 4 5 4 4 36 4,5 69 4 4 4 4 4 4 4 4 32 4 70 4 5 4 4 4 5 5 4 35 4,375 71 4 4 4 4 4 4 4 4 32 4

RES KO1 KO2 KO3 KO4 KO5 KO6 KO7 KO8 KO Ave_KO 72 3 5 5 4 4 4 4 4 33 4,125 73 4 3 3 4 3 3 5 4 29 3,625 74 4 4 5 4 4 5 5 5 36 4,5 75 4 5 4 4 4 5 5 4 35 4,375 76 4 4 4 4 4 4 4 4 32 4 77 4 4 4 5 5 4 5 5 36 4,5 78 4 4 4 4 5 4 5 4 34 4,25 79 4 3 3 3 5 3 3 1 25 3,125 80 4 4 4 5 5 5 5 5 37 4,625 81 4 4 4 4 4 4 4 4 32 4 82 4 4 4 5 4 4 4 3 32 4 83 4 4 3 5 4 4 4 4 32 4 84 4 4 3 5 5 5 4 4 34 4,25 85 4 4 4 4 4 4 4 4 32 4 86 3 3 5 4 4 3 4 4 30 3,75 87 5 5 5 5 5 5 5 5 40 5 88 3 3 3 5 4 4 4 4 30 3,75 89 4 4 4 5 4 4 4 3 32 4 90 4 4 5 5 5 4 5 4 36 4,5 91 4 5 5 4 4 3 4 3 32 4 92 3 4 4 5 5 5 5 4 35 4,375 93 4 5 3 5 4 4 4 3 32 4 94 4 4 4 5 4 4 4 5 34 4,25 95 4 4 5 5 5 5 5 4 37 4,625 96 4 4 4 4 4 4 4 4 32 4 97 4 4 4 5 4 5 5 4 35 4,375 98 3 3 5 5 5 4 5 4 34 4,25 99 4 4 4 5 5 5 4 3 34 4,25 100 4 4 5 5 5 3 5 4 35 4,375 101 4 4 4 5 4 4 4 3 32 4 102 4 4 3 3 5 5 5 4 33 4,125 103 4 5 4 5 4 4 5 4 35 4,375 104 4 5 5 4 4 3 4 3 32 4 105 3 4 4 5 5 5 5 4 35 4,375 106 5 4 4 4 4 4 4 4 33 4,125 107 4 3 4 4 4 4 5 4 32 4 108 4 4 4 4 4 4 4 4 32 4

RES KO1 KO2 KO3 KO4 KO5 KO6 KO7 KO8 KO Ave_KO 109 4 4 5 4 4 4 5 4 34 4,25 110 4 3 4 4 3 4 5 4 31 3,875 111 4 4 4 5 5 5 5 5 37 4,625 112 4 4 4 4 4 4 4 4 32 4 113 4 4 4 5 4 4 4 5 34 4,25 114 4 4 5 5 5 5 5 4 37 4,625 115 5 5 5 5 4 4 4 4 36 4,5 116 5 4 4 4 4 4 4 4 33 4,125 117 4 4 4 5 5 4 4 4 34 4,25 118 4 5 4 4 5 4 5 4 35 4,375 119 4 4 5 5 5 4 4 4 35 4,375 120 4 4 4 5 4 4 3 3 31 3,875 121 4 4 4 5 5 4 4 4 34 4,25 122 4 4 4 5 5 4 4 4 34 4,25 123 5 5 4 4 4 4 5 5 36 4,5 124 4 4 4 4 5 4 4 4 33 4,125 125 4 4 4 4 5 5 4 4 34 4,25 126 4 4 5 5 4 4 4 4 34 4,25 127 4 4 5 5 4 3 4 3 32 4 128 4 4 4 5 4 4 4 4 33 4,125 129 4 4 4 4 4 4 5 4 33 4,125 130 4 4 4 4 4 4 4 4 32 4 131 4 4 4 4 4 4 4 4 32 4 132 5 5 5 5 4 5 4 4 37 4,625 133 4 5 5 4 4 4 4 4 34 4,25 134 4 5 4 4 4 5 5 4 35 4,375

Variabel Komunikasi Organisasi (Setelah Dibuang KO3)

RES KO_1 KO_2 KO_4 KO_5 KO_6 KO_7 KO_8 KO_ Ave_KO_

1 4 4 4 4 5 4 5 30 4,285714 2 4 3 4 3 4 5 4 27 3,857143 3 4 4 4 4 4 4 4 28 4 4 4 4 4 4 4 5 4 29 4,142857 5 4 3 4 5 4 5 4 29 4,142857 6 4 4 4 4 5 4 4 29 4,142857 7 4 3 4 3 4 5 4 27 3,857143 8 4 4 4 5 4 5 5 31 4,428571 9 4 4 3 3 4 4 4 26 3,714286 10 4 4 4 4 4 4 4 28 4 11 3 5 4 4 3 3 3 25 3,571429 12 4 4 4 5 4 4 4 29 4,142857 13 4 4 4 4 4 4 4 28 4 14 5 5 5 4 4 4 4 31 4,428571 15 4 4 4 4 4 5 5 30 4,285714 16 3 3 4 3 2 2 2 19 2,714286 17 4 4 5 5 4 5 5 32 4,571429 18 4 4 4 5 4 4 4 29 4,142857 19 4 4 4 4 4 4 4 28 4 20 5 5 5 4 4 4 4 31 4,428571 21 4 4 4 4 4 5 5 30 4,285714 22 4 4 4 4 4 4 4 28 4 23 5 5 5 4 4 4 4 31 4,428571 24 4 4 4 5 4 4 4 29 4,142857 25 4 4 4 4 5 4 4 29 4,142857 26 4 4 4 4 3 4 4 27 3,857143 27 4 4 4 4 3 4 4 27 3,857143 28 4 4 4 5 5 4 4 30 4,285714 29 4 4 4 5 4 4 4 29 4,142857 30 4 4 4 4 5 4 5 30 4,285714 31 5 5 5 5 5 5 5 35 5 32 5 4 4 5 4 5 4 31 4,428571 33 4 4 4 4 4 4 4 28 4 34 4 4 4 4 4 4 4 28 4

35 4 4 5 4 5 4 5 31 4,428571 36 5 5 5 5 5 5 5 35 5 37 4 4 4 5 4 3 4 28 4 38 4 4 4 4 4 4 4 28 4 39 4 4 4 4 4 4 4 28 4 40 4 4 3 4 4 4 4 27 3,857143 41 5 4 4 4 4 4 4 29 4,142857 42 4 4 4 4 4 4 4 28 4 43 3 4 5 3 4 4 4 27 3,857143 44 4 4 4 4 4 4 4 28 4 45 5 4 4 4 4 4 4 29 4,142857 46 4 4 3 5 4 4 4 28 4 47 4 4 4 3 4 5 4 28 4 48 4 4 4 4 4 5 4 29 4,142857 49 4 4 4 4 4 4 4 28 4 50 4 4 4 5 5 4 4 30 4,285714 51 4 4 4 4 3 4 3 26 3,714286 52 4 4 5 5 4 4 4 30 4,285714 53 4 3 4 3 4 5 4 27 3,857143 54 4 4 4 4 4 4 4 28 4 55 4 4 4 3 4 4 4 27 3,857143 56 4 4 4 4 3 4 3 26 3,714286 57 4 4 5 5 4 4 4 30 4,285714 58 4 3 4 5 4 5 4 29 4,142857 59 4 4 4 4 4 4 4 28 4 60 4 4 5 5 5 5 5 33 4,714286 61 4 5 4 4 5 5 4 31 4,428571 62 4 4 4 4 4 4 4 28 4 63 4 4 4 5 4 4 4 29 4,142857 64 4 4 4 4 4 4 4 28 4 65 4 4 4 4 4 4 4 28 4 66 4 4 5 5 4 4 4 30 4,285714 67 4 4 4 4 4 4 4 28 4 68 5 4 5 4 5 4 4 31 4,428571 69 4 4 4 4 4 4 4 28 4 70 4 5 4 4 5 5 4 31 4,428571 71 4 4 4 4 4 4 4 28 4

RES KO_1 KO_2 KO_4 KO_5 KO_6 KO_7 KO_8 KO_ Ave_KO_ 72 3 5 4 4 4 4 4 28 4 73 4 3 4 3 3 5 4 26 3,714286 74 4 4 4 4 5 5 5 31 4,428571 75 4 5 4 4 5 5 4 31 4,428571 76 4 4 4 4 4 4 4 28 4 77 4 4 5 5 4 5 5 32 4,571429 78 4 4 4 5 4 5 4 30 4,285714 79 4 3 3 5 3 3 1 22 3,142857 80 4 4 5 5 5 5 5 33 4,714286 81 4 4 4 4 4 4 4 28 4 82 4 4 5 4 4 4 3 28 4 83 4 4 5 4 4 4 4 29 4,142857 84 4 4 5 5 5 4 4 31 4,428571 85 4 4 4 4 4 4 4 28 4 86 3 3 4 4 3 4 4 25 3,571429 87 5 5 5 5 5 5 5 35 5 88 3 3 5 4 4 4 4 27 3,857143 89 4 4 5 4 4 4 3 28 4 90 4 4 5 5 4 5 4 31 4,428571 91 4 5 4 4 3 4 3 27 3,857143 92 3 4 5 5 5 5 4 31 4,428571 93 4 5 5 4 4 4 3 29 4,142857 94 4 4 5 4 4 4 5 30 4,285714 95 4 4 5 5 5 5 4 32 4,571429 96 4 4 4 4 4 4 4 28 4 97 4 4 5 4 5 5 4 31 4,428571 98 3 3 5 5 4 5 4 29 4,142857 99 4 4 5 5 5 4 3 30 4,285714 100 4 4 5 5 3 5 4 30 4,285714 101 4 4 5 4 4 4 3 28 4 102 4 4 3 5 5 5 4 30 4,285714 103 4 5 5 4 4 5 4 31 4,428571 104 4 5 4 4 3 4 3 27 3,857143 105 3 4 5 5 5 5 4 31 4,428571 106 5 4 4 4 4 4 4 29 4,142857 107 4 3 4 4 4 5 4 28 4 108 4 4 4 4 4 4 4 28 4

109 4 4 4 4 4 5 4 29 4,142857 110 4 3 4 3 4 5 4 27 3,857143 111 4 4 5 5 5 5 5 33 4,714286 112 4 4 4 4 4 4 4 28 4 113 4 4 5 4 4 4 5 30 4,285714 114 4 4 5 5 5 5 4 32 4,571429 115 5 5 5 4 4 4 4 31 4,428571 116 5 4 4 4 4 4 4 29 4,142857 117 4 4 5 5 4 4 4 30 4,285714 118 4 5 4 5 4 5 4 31 4,428571 119 4 4 5 5 4 4 4 30 4,285714 120 4 4 5 4 4 3 3 27 3,857143 121 4 4 5 5 4 4 4 30 4,285714 122 4 4 5 5 4 4 4 30 4,285714 123 5 5 4 4 4 5 5 32 4,571429 124 4 4 4 5 4 4 4 29 4,142857 125 4 4 4 5 5 4 4 30 4,285714 126 4 4 5 4 4 4 4 29 4,142857 127 4 4 5 4 3 4 3 27 3,857143 128 4 4 5 4 4 4 4 29 4,142857 129 4 4 4 4 4 5 4 29 4,142857 130 4 4 4 4 4 4 4 28 4 131 4 4 4 4 4 4 4 28 4 132 5 5 5 4 5 4 4 32 4,571429 133 4 5 4 4 4 4 4 29 4,142857 134 4 5 4 4 5 5 4 31 4,428571

Variabel Organizational Citizenship Behavior (OCB)

Res OCB1 OCB2 OCB3 OCB4 OCB5 OCB6 OCB7 OCB8 OCB Ave_OCB

1 4 4 4 4 4 4 4 4 32 4 2 4 4 4 4 4 4 4 4 32 4 3 4 4 4 4 4 5 4 4 33 4,125 4 4 3 4 4 4 4 4 4 31 3,875 5 4 4 4 4 4 5 4 4 33 4,125 6 4 4 4 4 4 4 4 4 32 4 7 4 4 4 4 4 5 4 4 33 4,125 8 4 4 4 4 4 4 4 4 32 4 9 3 3 4 3 3 3 3 3 25 3,125 10 4 3 4 2 4 2 4 4 27 3,375 11 4 3 3 2 4 2 4 4 26 3,25 12 4 4 4 4 3 3 3 4 29 3,625 13 5 4 5 2 2 4 5 5 32 4 14 3 3 4 2 2 4 4 4 26 3,25 15 4 4 4 4 4 5 4 4 33 4,125 16 3 3 4 4 3 4 4 4 29 3,625 17 3 3 4 3 4 4 5 5 31 3,875 18 4 4 4 4 4 4 4 4 32 4 19 4 4 4 4 4 5 4 4 33 4,125 20 4 4 4 4 4 4 4 4 32 4 21 4 4 4 4 4 5 4 4 33 4,125 22 4 3 3 2 4 2 4 4 26 3,25 23 4 4 4 4 4 5 4 4 33 4,125 24 3 3 3 3 3 3 3 3 24 3 25 3 2 3 3 3 3 3 3 23 2,875 26 3 1 3 3 3 3 3 3 22 2,75 27 4 4 4 4 4 5 4 4 33 4,125 28 3 3 5 4 3 3 3 3 27 3,375 29 4 4 4 4 4 4 4 4 32 4 30 3 3 4 2 3 3 4 4 26 3,25 31 5 4 5 2 2 4 5 5 32 4 32 3 3 4 2 2 4 4 4 26 3,25 33 4 3 4 4 4 4 4 4 31 3,875 34 4 4 4 4 4 4 3 3 30 3,75

35 4 4 4 4 4 5 4 4 33 4,125 36 4 4 4 4 4 4 4 4 32 4 37 4 4 4 4 4 5 4 4 33 4,125 38 4 4 4 4 4 5 4 4 33 4,125 39 5 5 4 4 3 4 5 5 35 4,375 40 4 3 4 4 4 3 4 4 30 3,75 41 5 5 4 4 3 4 5 5 35 4,375 42 4 4 4 4 4 4 4 4 32 4 43 4 4 4 4 4 4 4 4 32 4 44 4 4 4 4 4 4 4 4 32 4 45 5 5 5 3 4 5 5 5 37 4,625 46 5 4 5 2 2 4 5 5 32 4 47 3 3 4 2 2 4 4 4 26 3,25 48 4 4 4 4 4 4 4 4 32 4 49 4 3 4 3 4 3 4 4 29 3,625 50 2 3 3 2 1 1 1 1 14 1,75 51 4 4 4 4 4 4 4 4 32 4 52 4 4 4 4 4 5 4 4 33 4,125 53 4 4 4 4 4 4 4 4 32 4 54 4 4 4 4 4 5 4 4 33 4,125 55 3 2 4 2 3 4 4 3 25 3,125 56 4 4 4 4 4 4 4 4 32 4 57 4 4 4 4 4 5 4 4 33 4,125 58 4 4 4 4 4 4 4 4 32 4 59 4 4 4 4 4 5 4 4 33 4,125 60 5 5 5 4 3 5 5 5 37 4,625 61 4 4 5 1 2 4 4 4 28 3,5 62 5 5 4 4 3 4 5 5 35 4,375 63 4 4 4 4 4 4 4 4 32 4 64 4 4 4 4 4 4 4 4 32 4 65 4 4 4 4 4 4 4 4 32 4 66 2 2 4 4 4 3 4 4 27 3,375 67 4 4 4 4 4 4 4 4 32 4 68 2 3 4 4 3 4 2 3 25 3,125 69 4 3 4 4 4 4 4 4 31 3,875 70 4 3 4 4 3 3 4 4 29 3,625 71 4 4 4 3 2 4 3 2 26 3,25

Res OCB1 OCB2 OCB3 OCB4 OCB5 OCB6 OCB7 OCB8 OCB Ave_OCB 72 3 3 3 3 3 3 3 3 24 3 73 4 3 4 4 5 4 4 4 32 4 74 3 3 4 4 3 4 4 5 30 3,75 75 4 4 4 4 2 4 3 3 28 3,5 76 5 5 5 3 5 3 5 5 36 4,5 77 1 2 4 2 3 5 5 5 27 3,375 78 1 1 4 1 1 1 4 3 16 2 79 1 1 4 1 1 1 1 3 13 1,625 80 3 2 4 2 2 2 2 2 19 2,375 81 4 4 4 3 2 4 3 2 26 3,25 82 4 3 4 4 3 3 4 4 29 3,625 83 4 4 4 3 2 4 3 2 26 3,25 84 3 3 3 2 2 3 3 3 22 2,75 85 5 5 5 4 3 5 5 5 37 4,625 86 4 4 4 4 2 4 3 3 28 3,5 87 5 5 5 3 5 3 5 5 36 4,5 88 3 3 4 3 2 3 3 3 24 3 89 4 3 4 4 4 4 4 4 31 3,875 90 4 3 4 4 3 3 4 4 29 3,625 91 4 3 3 3 4 3 5 4 29 3,625 92 3 2 2 2 3 2 3 4 21 2,625 93 3 4 4 2 4 4 4 4 29 3,625 94 5 5 4 4 3 4 5 5 35 4,375 95 4 4 4 4 4 4 4 4 32 4 96 4 4 4 4 4 4 4 4 32 4 97 5 4 5 4 4 4 5 4 35 4,375 98 3 4 4 4 3 4 4 4 30 3,75 99 4 4 4 4 4 4 4 4 32 4 100 4 4 4 4 4 5 4 4 33 4,125 101 4 4 4 4 4 4 4 4 32 4 102 4 4 4 4 4 4 4 4 32 4 103 4 4 4 4 4 5 4 4 33 4,125 104 4 4 4 4 4 4 4 4 32 4 105 3 3 4 3 3 3 3 3 25 3,125 106 4 3 3 2 4 2 4 4 26 3,25 107 5 4 5 2 2 4 5 5 32 4 108 3 3 4 2 2 4 4 4 26 3,25

109 4 4 4 4 4 4 4 4 32 4 110 4 4 4 4 4 5 4 4 33 4,125 111 4 4 4 4 4 4 4 4 32 4 112 4 4 4 4 4 5 4 4 33 4,125 113 4 4 4 4 4 4 4 4 32 4 114 3 3 4 3 3 3 3 3 25 3,125 115 5 5 4 4 3 4 5 5 35 4,375 116 4 4 4 4 4 4 4 4 32 4 117 4 4 4 4 4 4 4 4 32 4 118 5 4 5 4 4 4 5 4 35 4,375 119 3 4 4 4 3 4 4 4 30 3,75 120 4 4 4 4 4 4 4 4 32 4 121 4 4 4 4 4 5 4 4 33 4,125 122 4 4 4 4 4 4 4 4 32 4 123 4 4 4 4 4 5 4 4 33 4,125 124 3 3 4 2 3 3 3 4 25 3,125 125 4 4 4 4 4 5 4 4 33 4,125 126 4 4 4 4 4 4 4 4 32 4 127 4 4 4 4 4 4 4 4 32 4 128 4 4 4 4 4 5 4 4 33 4,125 129 4 4 4 4 4 4 4 4 32 4 130 4 4 4 4 4 5 4 4 33 4,125 131 5 4 5 2 2 4 5 5 32 4 132 3 3 4 2 2 4 4 4 26 3,25 133 4 4 4 4 4 5 4 4 33 4,125 134 4 4 4 4 4 4 4 4 32 4

Variabel Organizational Citizenship Behavior (OCB) (Setelah Dibuang OCB

3)

Res OCB_1 OCB_2 OCB_4 OCB_5 OCB_6 OCB_7 OCB_8 OCB_ Ave_OCB_

1 4 4 4 4 4 4 4 28 4 2 4 4 4 4 4 4 4 28 4 3 4 4 4 4 5 4 4 29 4,142857143 4 4 3 4 4 4 4 4 27 3,857142857 5 4 4 4 4 5 4 4 29 4,142857143 6 4 4 4 4 4 4 4 28 4 7 4 4 4 4 5 4 4 29 4,142857143 8 4 4 4 4 4 4 4 28 4 9 3 3 3 3 3 3 3 21 3 10 4 3 2 4 2 4 4 23 3,285714286 11 4 3 2 4 2 4 4 23 3,285714286 12 4 4 4 3 3 3 4 25 3,571428571 13 5 4 2 2 4 5 5 27 3,857142857 14 3 3 2 2 4 4 4 22 3,142857143 15 4 4 4 4 5 4 4 29 4,142857143 16 3 3 4 3 4 4 4 25 3,571428571 17 3 3 3 4 4 5 5 27 3,857142857 18 4 4 4 4 4 4 4 28 4 19 4 4 4 4 5 4 4 29 4,142857143 20 4 4 4 4 4 4 4 28 4 21 4 4 4 4 5 4 4 29 4,142857143 22 4 3 2 4 2 4 4 23 3,285714286 23 4 4 4 4 5 4 4 29 4,142857143 24 3 3 3 3 3 3 3 21 3 25 3 2 3 3 3 3 3 20 2,857142857 26 3 1 3 3 3 3 3 19 2,714285714 27 4 4 4 4 5 4 4 29 4,142857143 28 3 3 4 3 3 3 3 22 3,142857143 29 4 4 4 4 4 4 4 28 4 30 3 3 2 3 3 4 4 22 3,142857143 31 5 4 2 2 4 5 5 27 3,857142857 32 3 3 2 2 4 4 4 22 3,142857143 33 4 3 4 4 4 4 4 27 3,857142857 34 4 4 4 4 4 3 3 26 3,714285714

35 4 4 4 4 5 4 4 29 4,142857143 36 4 4 4 4 4 4 4 28 4 37 4 4 4 4 5 4 4 29 4,142857143 38 4 4 4 4 5 4 4 29 4,142857143 39 5 5 4 3 4 5 5 31 4,428571429 40 4 3 4 4 3 4 4 26 3,714285714 41 5 5 4 3 4 5 5 31 4,428571429 42 4 4 4 4 4 4 4 28 4 43 4 4 4 4 4 4 4 28 4 44 4 4 4 4 4 4 4 28 4 45 5 5 3 4 5 5 5 32 4,571428571 46 5 4 2 2 4 5 5 27 3,857142857 47 3 3 2 2 4 4 4 22 3,142857143 48 4 4 4 4 4 4 4 28 4 49 4 3 3 4 3 4 4 25 3,571428571 50 2 3 2 1 1 1 1 11 1,571428571 51 4 4 4 4 4 4 4 28 4 52 4 4 4 4 5 4 4 29 4,142857143 53 4 4 4 4 4 4 4 28 4 54 4 4 4 4 5 4 4 29 4,142857143 55 3 2 2 3 4 4 3 21 3 56 4 4 4 4 4 4 4 28 4 57 4 4 4 4 5 4 4 29 4,142857143 58 4 4 4 4 4 4 4 28 4 59 4 4 4 4 5 4 4 29 4,142857143 60 5 5 4 3 5 5 5 32 4,571428571 61 4 4 1 2 4 4 4 23 3,285714286 62 5 5 4 3 4 5 5 31 4,428571429 63 4 4 4 4 4 4 4 28 4 64 4 4 4 4 4 4 4 28 4 65 4 4 4 4 4 4 4 28 4 66 2 2 4 4 3 4 4 23 3,285714286 67 4 4 4 4 4 4 4 28 4 68 2 3 4 3 4 2 3 21 3 69 4 3 4 4 4 4 4 27 3,857142857 70 4 3 4 3 3 4 4 25 3,571428571 71 4 4 3 2 4 3 2 22 3,142857143

Res OCB_1 OCB_2 OCB_4 OCB_5 OCB_6 OCB_7 OCB_8 OCB_ Ave_OCB_ 72 3 3 3 3 3 3 3 21 3 73 4 3 4 5 4 4 4 28 4 74 3 3 4 3 4 4 5 26 3,714285714 75 4 4 4 2 4 3 3 24 3,428571429 76 5 5 3 5 3 5 5 31 4,428571429 77 1 2 2 3 5 5 5 23 3,285714286 78 1 1 1 1 1 4 3 12 1,714285714 79 1 1 1 1 1 1 3 9 1,285714286 80 3 2 2 2 2 2 2 15 2,142857143 81 4 4 3 2 4 3 2 22 3,142857143 82 4 3 4 3 3 4 4 25 3,571428571 83 4 4 3 2 4 3 2 22 3,142857143 84 3 3 2 2 3 3 3 19 2,714285714 85 5 5 4 3 5 5 5 32 4,571428571 86 4 4 4 2 4 3 3 24 3,428571429 87 5 5 3 5 3 5 5 31 4,428571429 88 3 3 3 2 3 3 3 20 2,857142857 89 4 3 4 4 4 4 4 27 3,857142857 90 4 3 4 3 3 4 4 25 3,571428571 91 4 3 3 4 3 5 4 26 3,714285714 92 3 2 2 3 2 3 4 19 2,714285714 93 3 4 2 4 4 4 4 25 3,571428571 94 5 5 4 3 4 5 5 31 4,428571429 95 4 4 4 4 4 4 4 28 4 96 4 4 4 4 4 4 4 28 4 97 5 4 4 4 4 5 4 30 4,285714286 98 3 4 4 3 4 4 4 26 3,714285714 99 4 4 4 4 4 4 4 28 4 100 4 4 4 4 5 4 4 29 4,142857143 101 4 4 4 4 4 4 4 28 4 102 4 4 4 4 4 4 4 28 4 103 4 4 4 4 5 4 4 29 4,142857143 104 4 4 4 4 4 4 4 28 4 105 3 3 3 3 3 3 3 21 3 106 4 3 2 4 2 4 4 23 3,285714286 107 5 4 2 2 4 5 5 27 3,857142857 108 3 3 2 2 4 4 4 22 3,142857143

109 4 4 4 4 4 4 4 28 4 110 4 4 4 4 5 4 4 29 4,142857143 111 4 4 4 4 4 4 4 28 4 112 4 4 4 4 5 4 4 29 4,142857143 113 4 4 4 4 4 4 4 28 4 114 3 3 3 3 3 3 3 21 3 115 5 5 4 3 4 5 5 31 4,428571429 116 4 4 4 4 4 4 4 28 4 117 4 4 4 4 4 4 4 28 4 118 5 4 4 4 4 5 4 30 4,285714286 119 3 4 4 3 4 4 4 26 3,714285714 120 4 4 4 4 4 4 4 28 4 121 4 4 4 4 5 4 4 29 4,142857143 122 4 4 4 4 4 4 4 28 4 123 4 4 4 4 5 4 4 29 4,142857143 124 3 3 2 3 3 3 4 21 3 125 4 4 4 4 5 4 4 29 4,142857143 126 4 4 4 4 4 4 4 28 4 127 4 4 4 4 4 4 4 28 4 128 4 4 4 4 5 4 4 29 4,142857143 129 4 4 4 4 4 4 4 28 4 130 4 4 4 4 5 4 4 29 4,142857143 131 5 4 2 2 4 5 5 27 3,857142857 132 3 3 2 2 4 4 4 22 3,142857143 133 4 4 4 4 5 4 4 29 4,142857143 134 4 4 4 4 4 4 4 28 4

Variabel Stres Kerja

Res SK1 SK2 SK3 SK4 SK5 SK6 SK7 SK8 SK9 SK10 SK11 SK12 SK Ave_SK 1 3 2 2 2 2 2 2 1 1 2 3 2 24 2 2 1 2 2 2 3 2 2 1 2 3 2 3 25 2,083333 3 2 2 3 2 2 2 2 2 1 1 3 3 25 2,083333 4 2 3 2 2 1 2 2 3 2 3 2 2 26 2,166667 5 3 2 3 2 1 2 2 2 2 1 1 3 24 2 6 2 2 2 2 2 2 1 1 2 1 1 3 21 1,75 7 3 2 2 3 3 2 3 3 3 1 3 3 31 2,583333 8 3 1 3 2 3 2 2 3 2 3 2 3 29 2,416667 9 2 2 3 2 2 3 3 3 3 3 3 3 32 2,666667 10 2 3 2 2 3 2 2 2 3 2 3 2 28 2,333333 11 3 3 1 2 1 2 2 2 1 2 3 2 24 2 12 2 2 2 2 3 2 3 2 2 2 2 2 26 2,166667 13 3 3 3 2 3 3 2 1 1 1 1 1 24 2 14 3 4 3 2 3 3 2 2 2 3 3 3 33 2,75 15 3 3 3 2 3 3 1 2 2 3 2 3 30 2,5 16 2 3 2 3 3 3 2 3 3 1 3 2 30 2,5 17 3 3 2 2 1 1 2 3 2 2 3 2 26 2,166667 18 3 3 2 2 3 1 1 2 2 2 3 3 27 2,25 19 2 2 2 2 2 2 2 2 2 2 2 2 24 2 20 1 2 2 1 2 2 1 2 1 2 3 1 20 1,666667 21 3 1 3 2 3 3 2 2 2 3 3 3 30 2,5 22 3 3 3 2 2 2 2 2 2 2 2 2 27 2,25 23 1 2 1 1 2 2 2 3 2 3 3 1 23 1,916667 24 3 3 3 2 3 3 2 3 3 3 3 3 34 2,833333 25 3 2 3 2 1 1 2 2 2 1 3 3 25 2,083333 26 1 1 1 1 1 1 1 2 2 3 3 3 20 1,666667 27 2 3 4 2 2 2 2 2 2 2 2 1 26 2,166667 28 2 2 3 2 2 2 2 3 2 1 3 1 25 2,083333 29 2 3 3 2 2 2 2 2 2 2 2 4 28 2,333333 30 3 3 2 2 3 2 2 2 2 2 3 3 29 2,416667 31 2 2 2 2 2 2 2 2 2 2 2 2 24 2 32 3 2 2 3 3 2 1 2 1 2 3 1 25 2,083333 33 1 3 1 1 3 2 2 2 3 2 3 2 25 2,083333 34 1 1 2 2 2 2 2 2 2 2 2 2 22 1,833333

35 3 3 1 2 2 2 2 2 2 2 2 2 25 2,083333 36 1 1 1 1 2 2 2 3 2 3 3 4 25 2,083333 37 3 3 2 2 2 2 2 2 2 2 3 3 28 2,333333 38 2 1 1 2 2 2 2 2 2 2 2 4 24 2 39 3 3 2 2 2 2 2 2 2 2 2 2 26 2,166667 40 2 2 3 2 3 3 2 3 1 1 1 1 24 2 41 3 3 2 2 3 2 2 2 2 2 3 3 29 2,416667 42 2 2 2 2 1 2 2 2 2 2 2 2 23 1,916667 43 3 3 2 2 2 2 2 2 2 2 2 2 26 2,166667 44 2 2 2 2 2 1 2 2 2 2 2 2 23 1,916667 45 2 2 2 2 2 2 2 1 1 1 2 1 20 1,666667 46 2 2 2 2 2 2 2 2 2 2 2 2 24 2 47 2 2 2 2 3 2 2 1 2 2 1 1 22 1,833333 48 2 2 2 2 2 2 2 2 2 2 2 2 24 2 49 2 2 2 2 2 2 3 2 2 2 2 3 26 2,166667 50 2 2 1 3 2 2 1 2 3 1 1 3 23 1,916667 51 1 2 2 3 3 1 1 1 2 2 3 2 23 1,916667 52 2 3 2 2 2 1 1 1 2 2 2 2 22 1,833333 53 3 3 4 2 2 2 2 2 2 2 2 2 28 2,333333 54 2 2 2 2 2 2 2 3 2 2 3 2 26 2,166667 55 2 1 2 3 2 3 2 2 2 2 3 4 28 2,333333 56 2 2 3 2 3 3 2 3 2 2 3 3 30 2,5 57 3 3 2 2 4 2 2 2 2 2 3 3 30 2,5 58 2 2 2 2 2 2 2 2 2 2 2 2 24 2 59 2 2 2 2 2 2 3 2 2 2 2 3 26 2,166667 60 2 2 2 2 2 2 2 2 2 2 2 2 24 2 61 2 2 2 2 2 2 2 2 2 2 2 2 24 2 62 3 3 2 2 2 2 2 2 2 2 2 2 26 2,166667 63 2 2 2 2 2 2 2 2 2 2 2 2 24 2 64 1 1 3 3 1 2 1 2 2 2 1 1 20 1,666667 65 2 2 2 2 2 1 2 2 1 1 2 1 20 1,666667 66 2 2 2 2 2 2 2 3 2 2 3 2 26 2,166667 67 3 3 1 2 1 1 3 3 3 1 1 1 23 1,916667 68 3 2 3 2 2 2 1 1 2 2 3 3 26 2,166667 69 2 3 2 2 1 2 2 3 1 1 1 2 22 1,833333 70 2 3 3 2 1 1 2 2 1 1 1 2 21 1,75 71 2 2 2 2 2 2 2 2 2 2 2 2 24 2

Res SK1 SK2 SK3 SK4 SK5 SK6 SK7 SK8 SK9 SK10 SK11 SK12 SK Ave_SK 72 3 3 3 3 3 3 3 3 3 3 3 3 36 3 73 2 2 2 2 1 2 2 2 2 3 3 5 28 2,333333 74 3 2 1 2 2 3 3 1 1 3 2 2 25 2,083333 75 2 3 3 1 1 1 1 1 3 3 3 2 24 2 76 2 2 2 2 2 2 2 2 2 2 2 2 24 2 77 3 2 3 3 3 2 1 1 2 2 1 1 24 2 78 3 1 1 1 1 3 2 3 1 2 3 2 23 1,916667 79 3 1 1 3 2 3 3 3 2 1 1 2 25 2,083333 80 2 2 3 3 1 3 2 1 1 1 1 1 21 1,75 81 2 2 2 2 2 2 2 2 2 2 2 2 24 2 82 2 2 2 2 1 2 2 3 2 2 3 2 25 2,083333 83 2 2 3 1 1 2 1 3 2 2 3 3 25 2,083333 84 2 2 2 2 2 2 1 1 3 3 2 3 25 2,083333 85 2 2 2 2 2 2 2 2 2 2 2 2 24 2 86 1 2 2 3 2 3 2 2 3 2 2 2 26 2,166667 87 3 2 2 2 2 2 1 1 2 3 3 1 24 2 88 2 1 1 1 1 2 3 3 2 2 2 3 23 1,916667 89 2 2 3 3 2 3 2 1 1 1 3 3 26 2,166667 90 2 2 2 2 2 2 2 2 2 2 2 2 24 2 91 2 1 2 2 2 2 1 1 2 2 3 3 23 1,916667 92 1 2 2 2 2 2 1 2 1 2 2 2 21 1,75 93 2 2 2 1 3 3 3 3 2 3 2 4 30 2,5 94 2 2 2 2 2 2 2 2 2 2 2 2 24 2 95 2 2 2 2 2 2 2 2 2 2 2 2 24 2 96 3 1 2 1 3 1 1 1 1 1 2 3 20 1,666667 97 2 2 2 1 2 2 2 2 2 2 2 2 23 1,916667 98 1 3 3 2 3 1 2 2 1 1 3 1 23 1,916667 99 3 2 2 2 2 2 1 1 2 2 2 2 23 1,916667 100 2 2 2 2 1 1 3 2 2 1 2 1 21 1,75 101 2 2 2 2 2 2 2 2 2 2 2 2 24 2 102 1 2 2 1 1 2 1 2 2 1 2 2 19 1,583333 103 1 1 1 2 1 2 2 2 2 2 2 1 19 1,583333 104 2 2 1 2 2 1 3 3 2 2 2 1 23 1,916667 105 2 1 2 2 1 2 2 2 1 2 3 2 22 1,833333 106 3 3 2 2 2 2 2 2 1 2 1 2 24 2 107 3 2 2 2 3 1 2 3 1 1 1 1 22 1,833333 108 3 1 1 2 2 2 2 2 2 2 2 2 23 1,916667

109 1 1 3 3 2 2 2 1 2 1 3 1 22 1,833333 110 2 2 3 2 1 2 2 2 2 2 1 1 22 1,833333 111 2 2 2 2 1 1 2 1 1 3 1 2 20 1,666667 112 1 1 1 2 2 3 1 1 3 3 2 2 22 1,833333 113 2 1 2 2 2 2 2 2 2 2 2 2 23 1,916667 114 1 3 2 1 3 3 2 2 1 1 1 3 23 1,916667 115 2 2 2 2 3 2 2 2 2 3 1 1 24 2 116 3 3 2 1 1 3 3 1 3 1 3 2 26 2,166667 117 2 1 3 2 3 3 3 2 3 3 1 2 28 2,333333 118 2 2 2 2 2 2 2 2 2 2 2 2 24 2 119 1 2 3 3 3 2 2 3 2 2 2 3 28 2,333333 120 3 1 1 2 2 2 2 3 2 3 3 2 26 2,166667 121 3 1 1 2 2 2 1 3 2 1 1 2 21 1,75 122 2 2 2 1 3 1 2 2 2 2 3 3 25 2,083333 123 2 2 2 2 2 2 2 2 2 2 2 2 24 2 124 2 2 2 2 2 2 2 3 2 2 3 2 26 2,166667 125 2 2 2 1 1 2 1 1 2 2 2 2 20 1,666667 126 2 2 2 2 1 1 2 2 2 2 2 2 22 1,833333 127 2 2 3 3 3 3 3 2 2 2 3 3 31 2,583333 128 2 2 3 3 1 3 2 3 2 2 2 1 26 2,166667 129 2 2 2 2 2 2 2 2 2 2 2 2 24 2 130 2 1 1 3 2 2 2 1 2 2 3 1 22 1,833333 131 2 2 2 2 2 2 1 3 2 2 3 2 25 2,083333 132 3 2 2 2 1 1 1 2 1 1 2 2 20 1,666667 133 3 1 1 1 2 2 1 3 2 2 1 1 20 1,666667 134 2 1 1 2 2 1 2 3 2 2 3 2 23 1,916667

Variabel Stres Kerja (Setelah Dibuang SK 4 dan SK 8)

Res SK_1 SK_2 SK_3 SK_5 SK_6 SK_7 SK_9 SK_10 SK_11 SK_12 SK_ Ave_SK_ 1 3 2 2 2 2 2 1 2 3 2 21 2,1 2 1 2 2 3 2 2 2 3 2 3 22 2,2 3 2 2 3 2 2 2 1 1 3 3 21 2,1 4 2 3 2 1 2 2 2 3 2 2 21 2,1 5 3 2 3 1 2 2 2 1 1 3 20 2 6 2 2 2 2 2 1 2 1 1 3 18 1,8 7 3 2 2 3 2 3 3 1 3 3 25 2,5 8 3 1 3 3 2 2 2 3 2 3 24 2,4 9 2 2 3 2 3 3 3 3 3 3 27 2,7 10 2 3 2 3 2 2 3 2 3 2 24 2,4 11 3 3 1 1 2 2 1 2 3 2 20 2 12 2 2 2 3 2 3 2 2 2 2 22 2,2 13 3 3 3 3 3 2 1 1 1 1 21 2,1 14 3 4 3 3 3 2 2 3 3 3 29 2,9 15 3 3 3 3 3 1 2 3 2 3 26 2,6 16 2 3 2 3 3 2 3 1 3 2 24 2,4 17 3 3 2 1 1 2 2 2 3 2 21 2,1 18 3 3 2 3 1 1 2 2 3 3 23 2,3 19 2 2 2 2 2 2 2 2 2 2 20 2 20 1 2 2 2 2 1 1 2 3 1 17 1,7 21 3 1 3 3 3 2 2 3 3 3 26 2,6 22 3 3 3 2 2 2 2 2 2 2 23 2,3 23 1 2 1 2 2 2 2 3 3 1 19 1,9 24 3 3 3 3 3 2 3 3 3 3 29 2,9 25 3 2 3 1 1 2 2 1 3 3 21 2,1 26 1 1 1 1 1 1 2 3 3 3 17 1,7 27 2 3 4 2 2 2 2 2 2 1 22 2,2 28 2 2 3 2 2 2 2 1 3 1 20 2 29 2 3 3 2 2 2 2 2 2 4 24 2,4 30 3 3 2 3 2 2 2 2 3 3 25 2,5 31 2 2 2 2 2 2 2 2 2 2 20 2 32 3 2 2 3 2 1 1 2 3 1 20 2 33 1 3 1 3 2 2 3 2 3 2 22 2,2 34 1 1 2 2 2 2 2 2 2 2 18 1,8

35 3 3 1 2 2 2 2 2 2 2 21 2,1 36 1 1 1 2 2 2 2 3 3 4 21 2,1 37 3 3 2 2 2 2 2 2 3 3 24 2,4 38 2 1 1 2 2 2 2 2 2 4 20 2 39 3 3 2 2 2 2 2 2 2 2 22 2,2 40 2 2 3 3 3 2 1 1 1 1 19 1,9 41 3 3 2 3 2 2 2 2 3 3 25 2,5 42 2 2 2 1 2 2 2 2 2 2 19 1,9 43 3 3 2 2 2 2 2 2 2 2 22 2,2 44 2 2 2 2 1 2 2 2 2 2 19 1,9 45 2 2 2 2 2 2 1 1 2 1 17 1,7 46 2 2 2 2 2 2 2 2 2 2 20 2 47 2 2 2 3 2 2 2 2 1 1 19 1,9 48 2 2 2 2 2 2 2 2 2 2 20 2 49 2 2 2 2 2 3 2 2 2 3 22 2,2 50 2 2 1 2 2 1 3 1 1 3 18 1,8 51 1 2 2 3 1 1 2 2 3 2 19 1,9 52 2 3 2 2 1 1 2 2 2 2 19 1,9 53 3 3 4 2 2 2 2 2 2 2 24 2,4 54 2 2 2 2 2 2 2 2 3 2 21 2,1 55 2 1 2 2 3 2 2 2 3 4 23 2,3 56 2 2 3 3 3 2 2 2 3 3 25 2,5 57 3 3 2 4 2 2 2 2 3 3 26 2,6 58 2 2 2 2 2 2 2 2 2 2 20 2 59 2 2 2 2 2 3 2 2 2 3 22 2,2 60 2 2 2 2 2 2 2 2 2 2 20 2 61 2 2 2 2 2 2 2 2 2 2 20 2 62 3 3 2 2 2 2 2 2 2 2 22 2,2 63 2 2 2 2 2 2 2 2 2 2 20 2 64 1 1 3 1 2 1 2 2 1 1 15 1,5 65 2 2 2 2 1 2 1 1 2 1 16 1,6 66 2 2 2 2 2 2 2 2 3 2 21 2,1 67 3 3 1 1 1 3 3 1 1 1 18 1,8 68 3 2 3 2 2 1 2 2 3 3 23 2,3 69 2 3 2 1 2 2 1 1 1 2 17 1,7 70 2 3 3 1 1 2 1 1 1 2 17 1,7 71 2 2 2 2 2 2 2 2 2 2 20 2

Res SK_1 SK_2 SK_3 SK_5 SK_6 SK_7 SK_9 SK_10 SK_11 SK_12 SK_ Ave_SK_ 72 3 3 3 3 3 3 3 3 3 3 30 3 73 2 2 2 1 2 2 2 3 3 5 24 2,4 74 3 2 1 2 3 3 1 3 2 2 22 2,2 75 2 3 3 1 1 1 3 3 3 2 22 2,2 76 2 2 2 2 2 2 2 2 2 2 20 2 77 3 2 3 3 2 1 2 2 1 1 20 2 78 3 1 1 1 3 2 1 2 3 2 19 1,9 79 3 1 1 2 3 3 2 1 1 2 19 1,9 80 2 2 3 1 3 2 1 1 1 1 17 1,7 81 2 2 2 2 2 2 2 2 2 2 20 2 82 2 2 2 1 2 2 2 2 3 2 20 2 83 2 2 3 1 2 1 2 2 3 3 21 2,1 84 2 2 2 2 2 1 3 3 2 3 22 2,2 85 2 2 2 2 2 2 2 2 2 2 20 2 86 1 2 2 2 3 2 3 2 2 2 21 2,1 87 3 2 2 2 2 1 2 3 3 1 21 2,1 88 2 1 1 1 2 3 2 2 2 3 19 1,9 89 2 2 3 2 3 2 1 1 3 3 22 2,2 90 2 2 2 2 2 2 2 2 2 2 20 2 91 2 1 2 2 2 1 2 2 3 3 20 2 92 1 2 2 2 2 1 1 2 2 2 17 1,7 93 2 2 2 3 3 3 2 3 2 4 26 2,6 94 2 2 2 2 2 2 2 2 2 2 20 2 95 2 2 2 2 2 2 2 2 2 2 20 2 96 3 1 2 3 1 1 1 1 2 3 18 1,8 97 2 2 2 2 2 2 2 2 2 2 20 2 98 1 3 3 3 1 2 1 1 3 1 19 1,9 99 3 2 2 2 2 1 2 2 2 2 20 2 100 2 2 2 1 1 3 2 1 2 1 17 1,7 101 2 2 2 2 2 2 2 2 2 2 20 2 102 1 2 2 1 2 1 2 1 2 2 16 1,6 103 1 1 1 1 2 2 2 2 2 1 15 1,5 104 2 2 1 2 1 3 2 2 2 1 18 1,8 105 2 1 2 1 2 2 1 2 3 2 18 1,8 106 3 3 2 2 2 2 1 2 1 2 20 2 107 3 2 2 3 1 2 1 1 1 1 17 1,7 108 3 1 1 2 2 2 2 2 2 2 19 1,9

109 1 1 3 2 2 2 2 1 3 1 18 1,8 110 2 2 3 1 2 2 2 2 1 1 18 1,8 111 2 2 2 1 1 2 1 3 1 2 17 1,7 112 1 1 1 2 3 1 3 3 2 2 19 1,9 113 2 1 2 2 2 2 2 2 2 2 19 1,9 114 1 3 2 3 3 2 1 1 1 3 20 2 115 2 2 2 3 2 2 2 3 1 1 20 2 116 3 3 2 1 3 3 3 1 3 2 24 2,4 117 2 1 3 3 3 3 3 3 1 2 24 2,4 118 2 2 2 2 2 2 2 2 2 2 20 2 119 1 2 3 3 2 2 2 2 2 3 22 2,2 120 3 1 1 2 2 2 2 3 3 2 21 2,1 121 3 1 1 2 2 1 2 1 1 2 16 1,6 122 2 2 2 3 1 2 2 2 3 3 22 2,2 123 2 2 2 2 2 2 2 2 2 2 20 2 124 2 2 2 2 2 2 2 2 3 2 21 2,1 125 2 2 2 1 2 1 2 2 2 2 18 1,8 126 2 2 2 1 1 2 2 2 2 2 18 1,8 127 2 2 3 3 3 3 2 2 3 3 26 2,6 128 2 2 3 1 3 2 2 2 2 1 20 2 129 2 2 2 2 2 2 2 2 2 2 20 2 130 2 1 1 2 2 2 2 2 3 1 18 1,8 131 2 2 2 2 2 1 2 2 3 2 20 2 132 3 2 2 1 1 1 1 1 2 2 16 1,6 133 3 1 1 2 2 1 2 2 1 1 16 1,6 134 2 1 1 2 1 2 2 2 3 2 18 1,8

Ca se P rocessing Sum ma ry 134 100,0 0 ,0 134 100,0 Valid Ex cludeda Total Cases N %

Lis twis e deletion based on all variables in the procedure. a. Reliability Statistics ,654 ,652 8 Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items Item Statistics 4,0448 ,42241 134 4,0597 ,50204 134 4,1418 ,53667 134 4,3060 ,53771 134 4,2463 ,58085 134 4,1119 ,57072 134 4,2761 ,55375 134 4,0075 ,56855 134 KO1 KO2 KO3 KO4 KO5 KO6 KO7 KO8 Mean Std. Deviation N

LAMPIRAN 4

HASIL PENGUJIAN VALIDITAS DAN RELIABILITAS KUESIONER

UJI VALIDITAS DAN RELIABILITAS

KOMUNIKASI ORGANISASI (KO)

Pengujian1 :Uji Validitas dan Reliabilitas Komunikasi Organisasi 1

a. b.

a.

b.

c.

29,1493 4,654 ,298 ,182 ,635 29,1343 4,463 ,311 ,215 ,631 29,0522 4,651 ,188 ,133 ,662 28,8881 4,326 ,340 ,172 ,624 28,9478 4,381 ,270 ,136 ,644 29,0821 3,895 ,512 ,372 ,575 28,9179 4,211 ,377 ,307 ,614 29,1866 3,972 ,476 ,390 ,586 KO1 KO2 KO3 KO4 KO5 KO6 KO7 KO8 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted

Scale Sta tistics

33,1940 5, 376 2, 31853 8

Mean Variance St d. Deviation N of It ems

Ca se P rocessing Sum ma ry 134 100,0 0 ,0 134 100,0 Valid Ex cludeda Total Cases N %

Lis twis e deletion based on all variables in the procedure. a. Reliability Statistics ,662 ,657 7 Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items

e.

Pengujian2 :Uji Validitas dan Reliabilitas Komunikasi Organisasi 2

f.

Item Statistics 4,0448 ,42241 134 4,0597 ,50204 134 4,3060 ,53771 134 4,2463 ,58085 134 4,1119 ,57072 134 4,2761 ,55375 134 4,0075 ,56855 134 KO1 KO2 KO4 KO5 KO6 KO7 KO8 Mean Std. Deviation N

Ite m-Tota l Statistics

25,0075 4,007 ,275 ,173 ,651 24,9925 3,857 ,275 ,195 ,652 24,7463 3,755 ,292 ,113 ,649 24,8060 3,661 ,294 ,133 ,651 24,9403 3,169 ,569 ,361 ,561 24,7761 3,528 ,392 ,303 ,620 25,0448 3,291 ,503 ,389 ,584 KO1 KO2 KO4 KO5 KO6 KO7 KO8 Sc ale Mean if Item Delet ed Sc ale Variance if Item Delet ed Correc ted Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted

Scale Sta tistics

29,0522 4, 651 2, 15671 7

Mean Variance St d. Deviation N of It ems

h.

i.

Ca se P rocessing Sum ma ry 134 100,0 0 ,0 134 100,0 Valid Ex cludeda Total Cases N %

Lis twis e deletion based on all variables in the procedure. a. Reliability Statistics ,858 ,861 8 Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items Item Statistics 3,8209 ,76434 134 3,6567 ,77658 134 4,0149 ,45859 134 3,4627 ,85538 134 3,4552 ,84618 134 3,8955 ,86944 134 3,9328 ,69583 134 3,9254 ,66747 134 OCB1 OCB2 OCB3 OCB4 OCB5 OCB6 OCB7 OCB8 Mean Std. Deviation N

Pengujian 1: Uji Validitas dan Reliabilitas OCB 1

k.

l.

m.

Item-Total Statistics 26,3433 13,565 ,716 ,725 ,827 26,5075 13,274 ,761 ,742 ,821 26,1493 16,444 ,411 ,377 ,860 26,7015 14,000 ,539 ,611 ,850 26,7090 14,163 ,519 ,527 ,852 26,2687 13,356 ,641 ,534 ,837 26,2313 14,194 ,668 ,810 ,834 26,2388 14,634 ,608 ,754 ,841 OCB1 OCB2 OCB3 OCB4 OCB5 OCB6 OCB7 OCB8 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted

Scale Sta tistics

30,1642 18,183 4, 26420 8

Mean Variance St d. Deviation N of It ems

Ca se P rocessing Sum ma ry 134 100,0 0 ,0 134 100,0 Valid Ex cludeda Total Cases N %

Lis twis e deletion based on all variables in the procedure. a. Reliability Statistics ,860 ,864 7 Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items

n.

o.

Pengujian2 :Uji Validitas dan Reliabilitas OCB 2

p.

Item Statistics 3,8209 ,76434 134 3,6567 ,77658 134 3,4627 ,85538 134 3,4552 ,84618 134 3,8955 ,86944 134 3,9328 ,69583 134 3,9254 ,66747 134 OCB1 OCB2 OCB4 OCB5 OCB6 OCB7 OCB8 Mean Std. Deviation N

Ite m-Tota l Statistics

22,3284 12,132 ,700 ,723 ,830 22,4925 11,861 ,744 ,735 ,824 22,6866 12,322 ,564 ,610 ,850 22,6940 12,409 ,557 ,491 ,851 22,2537 11,905 ,630 ,523 ,841 22,2164 12,757 ,644 ,807 ,839 22,2239 13,153 ,588 ,753 ,846 OCB1 OCB2 OCB4 OCB5 OCB6 OCB7 OCB8 Sc ale Mean if Item Delet ed Sc ale Variance if Item Delet ed Correc ted Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted

Scale Sta tistics

26,1493 16,444 4, 05509 7

Mean Variance St d. Deviation N of It ems

r.

s.

t.

Ca se P rocessing Sum ma ry 134 100,0 0 ,0 134 100,0 Valid Ex cludeda Total Cases N %

Lis twis e deletion based on all variables in the procedure. a. Reliability Statistics ,527 ,527 12 Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items Item Statistics 2,1791 ,64715 134 2,0672 ,67387 134 2,0970 ,67020 134 2,0000 ,52027 134 2,0373 ,69808 134 2,0224 ,58124 134 1,9179 ,56260 134 2,0597 ,65765 134 1,9328 ,53730 134 1,9627 ,61811 134 2,2090 ,70524 134 2,1567 ,80276 134 SK1 SK2 SK3 SK4 SK5 SK6 SK7 SK8 SK9 SK10 SK11 SK12 Mean Std. Deviation N

STRES KERJA (SK)

Pengujian1 :Uji Validitas dan Reliabilitas Stres Kerja 1

u.

v.

w.

Item-Total Statistics 22,4627 8,641 ,150 ,103 ,519 22,5746 8,472 ,180 ,223 ,512 22,5448 8,521 ,169 ,213 ,515 22,6418 9,104 ,081 ,192 ,531 22,6045 7,940 ,306 ,130 ,478 22,6194 8,222 ,321 ,203 ,479 22,7239 8,592 ,219 ,175 ,503 22,5821 8,741 ,117 ,141 ,528 22,7090 8,479 ,276 ,180 ,491 22,6791 8,580 ,184 ,222 ,511 22,4328 8,262 ,215 ,143 ,503 22,4851 7,725 ,282 ,183 ,483 SK1 SK2 SK3 SK4 SK5 SK6 SK7 SK8 SK9 SK10 SK11 SK12 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted

Scale Sta tistics

24,6418 9, 630 3, 10324 12

Mean Variance St d. Deviation N of It ems

Ca se P rocessing Sum ma ry 134 100,0 0 ,0 134 100,0 Valid Ex cludeda Total Cases N %

Lis twis e deletion based on all variables in the procedure. a.

x.

y.

Pengujian 2: Uji Validitas dan Reliabilitas Stres Kerja 2

Reliability Statistics ,530 ,528 10 Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items

Ite m S tati stics

2,1791 ,64715 134 2,0672 ,67387 134 2,0970 ,67020 134 2,0373 ,69808 134 2,0224 ,58124 134 1,9179 ,56260 134 1,9328 ,53730 134 1,9627 ,61811 134 2,2090 ,70524 134 2,1567 ,80276 134 SK 1 SK 2 SK 3 SK 5 SK 6 SK 7 SK 9 SK 10 SK 11 SK 12 Mean St d. Deviation N Item-Total Statistics 18,4030 7,265 ,139 ,094 ,528 18,5149 6,973 ,209 ,201 ,508 18,4851 7,139 ,162 ,166 ,522 18,5448 6,596 ,303 ,111 ,479 18,5597 6,940 ,291 ,187 ,487 18,6642 7,428 ,139 ,088 ,525 18,6493 7,162 ,250 ,150 ,499 18,6194 7,035 ,230 ,187 ,502 18,3731 6,852 ,222 ,134 ,505 18,4254 6,246 ,319 ,165 ,471 SK1 SK2 SK3 SK5 SK6 SK7 SK9 SK10 SK11 SK12 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Squared Multiple Correlation Cronbach's Alpha if Item Deleted

aa.

bb.

cc.

Scale Sta tistics

20,5821 8, 170 2, 85830 10

Mean Variance St d. Deviation N of It ems

Descriptives 10 3,7286 ,48772 ,15423 3,3797 4,0775 2,71 4,29 66 4,2273 ,27789 ,03421 4,1590 4,2956 3,86 5,00 37 4,1506 ,25185 ,04140 4,0666 4,2346 3,57 5,00 19 4,0977 ,21849 ,05013 3,9924 4,2031 3,71 4,57 2 4,2143 ,30305 ,21429 1,4915 6,9370 4,00 4,43 134 4,1503 ,30810 ,02662 4,0977 4,2030 2,71 5,00 10 3,2571 ,83517 ,26410 2,6597 3,8546 1,29 4,00 66 3,8247 ,56078 ,06903 3,6868 3,9625 1,71 4,57 37 3,6293 ,53395 ,08778 3,4513 3,8074 1,57 4,43 19 3,8421 ,44133 ,10125 3,6294 4,0548 2,86 4,43 2 4,1429 ,60609 ,42857 -1,3027 9,5884 3,71 4,57 134 3,7356 ,57930 ,05004 3,6366 3,8346 1,29 4,57 10 2,1800 ,41312 ,13064 1,8845 2,4755 1,70 2,90 66 2,0500 ,26443 ,03255 1,9850 2,1150 1,50 2,60 37 2,0486 ,26731 ,04395 1,9595 2,1378 1,50 2,90 19 2,0368 ,33534 ,07693 1,8752 2,1985 1,70 3,00 2 2,1000 ,14142 ,10000 ,8294 3,3706 2,00 2,20 134 2,0582 ,28583 ,02469 2,0094 2,1070 1,50 3,00 16-25 26-35 36-45 46-55 56-65 Total 16-25 26-35 36-45 46-55 56-65 Total 16-25 26-35 36-45 46-55 56-65 Total AVE_KO_ AVE_OCB_ AVE_SK_

N Mean Std. Deviation Std. Error Lower Bound Upper Bound 95% Confidence Interval for

Mean Minimum Maximum ANOVA 2,230 4 ,558 6,919 ,000 10,395 129 ,081 12,625 133 3,778 4 ,944 2,982 ,022 40,855 129 ,317 44,633 133 ,168 4 ,042 ,507 ,730 10,698 129 ,083 10,866 133 Between Groups Within Groups Total Between Groups Within Groups Total Between Groups Within Groups Total AVE_KO_ AVE_OCB_ AVE_SK_ Sum of

Squares df Mean Square F Sig.

LAMPIRAN 5

HASIL UJI BEDA MEAN

KOMUNIKASI ORGANISASI, ORGANIZATIONAL CITIZENSHIP

BEHAVIOR (OCB), DAN STRES KERJA

UMUR

A. B.

a.

Group Statistics 67 4,1919 ,27754 ,03391 67 4,1087 ,33280 ,04066 67 3,7655 ,49406 ,06036 67 3,7058 ,65601 ,08014 67 2,0761 ,30256 ,03696 67 2,0403 ,26915 ,03288 JENIS_KELAMIN LAKI-LAKI PEREMPUAN LAKI-LAKI PEREMPUAN LAKI-LAKI PEREMPUAN AVE_KO_ AVE_OCB_ AVE_SK_ N Mean Std. Deviation Std. Error Mean

Independent Sam ple s Te st

,574 ,450 1,571 132 ,119 ,08316 ,05294 -,02157 ,18788 1,571 127,875 ,119 ,08316 ,05294 -,02160 ,18791 ,442 ,507 ,595 132 ,553 ,05970 ,10033 -,13876 ,25817 ,595 122,646 ,553 ,05970 ,10033 -,13890 ,25831 ,505 ,479 ,724 132 ,470 ,03582 ,04947 -,06204 ,13368 ,724 130,233 ,470 ,03582 ,04947 -,06205 ,13369 Equal variances as sumed Equal variances not as sumed Equal variances as sumed Equal variances not as sumed Equal variances as sumed Equal variances not as sumed AV E_K O_ AV E_OCB _ AV E_S K_ F Sig. Levene's Test for Equality of Varianc es

t df Sig. (2-tailed)

Mean Difference

St d. E rror

Difference Lower Upper 95% Confidenc e

Int erval of t he Difference t-t est for E quality of Means

JENIS KELAMIN

c.

De scriptives 26 4,2033 ,47668 ,09348 4,0108 4,3958 2,71 5,00 22 4,1429 ,18704 ,03988 4,0599 4,2258 3,86 4,43 85 4,1378 ,26948 ,02923 4,0797 4,1959 3,14 5,00 1 4,0000 . . . . 4,00 4,00 134 4,1503 ,30810 ,02662 4,0977 4,2030 2,71 5,00 26 3,4945 ,68480 ,13430 3,2179 3,7711 1,57 4,43 22 3,6558 ,51726 ,11028 3,4265 3,8852 2,71 4,43 85 3,8269 ,54403 ,05901 3,7095 3,9442 1,29 4,57 1 4,0000 . . . . 4,00 4,00 134 3,7356 ,57930 ,05004 3,6366 3,8346 1,29 4,57 26 2,0577 ,36019 ,07064 1,9122 2,2032 1,60 2,90 22 2,0636 ,25175 ,05367 1,9520 2,1753 1,70 2,60 85 2,0624 ,26903 ,02918 2,0043 2,1204 1,50 3,00 1 1,6000 . . . . 1,60 1,60 134 2,0582 ,28583 ,02469 2,0094 2,1070 1,50 3,00 SMA D3 S1 S2 Total SMA D3 S1 S2 Total SMA D3 S1 S2 Total AV E_K O_ AV E_OCB _ AV E_S K_

N Mean St d. Deviation St d. E rror Lower Bound Upper Bound 95% Confidenc e Interval for

Mean Minimum Maximum ANOVA ,110 3 ,037 ,381 ,767 12,515 130 ,096 12,625 133 2,430 3 ,810 2,495 ,063 42,203 130 ,325 44,633 133 ,212 3 ,071 ,863 ,462 10,654 130 ,082 10,866 133 Between Groups Within Groups Total Between Groups Within Groups Total Between Groups Within Groups Total AVE_KO_ AVE_OCB_ AVE_SK_ Sum of

Squares df Mean Square F Sig.

PENDIDIKAN

e.

De scri ptives 41 4,1394 ,40468 ,06320 4,0116 4,2671 2,71 5,00 52 4,1346 ,26145 ,03626 4,0618 4,2074 3,57 5,00 17 4,2437 ,20680 ,05016 4,1374 4,3500 3,86 4,57 24 4,1369 ,27456 ,05604 4,0210 4,2528 3,71 5,00 134 4,1503 ,30810 ,02662 4,0977 4,2030 2,71 5,00 41 3,7247 ,71313 ,11137 3,4996 3,9498 1,29 4,57 52 3,7088 ,54045 ,07495 3,5583 3,8593 1,57 4,43 17 3,7563 ,43084 ,10449 3,5348 3,9778 2,71 4,14 24 3,7976 ,52263 ,10668 3,5769 4,0183 2,71 4,57 134 3,7356 ,57930 ,05004 3,6366 3,8346 1,29 4,57 41 2,0439 ,25598 ,03998 1,9631 2,1247 1,50 2,60 52 2,0981 ,31404 ,04355 2,0106 2,1855 1,50 2,90 17 2,0000 ,25249 ,06124 1,8702 2,1298 1,60 2,40 24 2,0375 ,29754 ,06074 1,9119 2,1631 1,70 3,00 134 2,0582 ,28583 ,02469 2,0094 2,1070 1,50 3,00 1-4TAHUN >4-7TA HUN >7-10TAHUN >10TA HUN Total 1-4TAHUN >4-7TA HUN >7-10TAHUN >10TA HUN Total 1-4TAHUN >4-7TA HUN >7-10TAHUN >10TA HUN Total AV E_K O_ AV E_OCB _ AV E_S K_

N Mean St d. Deviat ion St d. E rror Lower Bound Upper Bound 95% Confidenc e Interval for

Mean Minimum Maximum ANOVA ,170 3 ,057 ,592 ,621 12,455 130 ,096 12,625 133 ,142 3 ,047 ,138 ,937 44,491 130 ,342 44,633 133 ,159 3 ,053 ,643 ,589 10,707 130 ,082 10,866 133 Between Groups Within Groups Total Between Groups Within Groups Total Between Groups Within Groups Total AVE_KO_ AVE_OCB_ AVE_SK_ Sum of

Squares df Mean Square F Sig.

C. D.

g.

Descriptives 17 4,0504 ,31111 ,07545 3,8905 4,2104 3,14 4,43 45 4,1937 ,21570 ,03215 4,1288 4,2585 3,71 4,57 72 4,1468 ,35154 ,04143 4,0642 4,2294 2,71 5,00 134 4,1503 ,30810 ,02662 4,0977 4,2030 2,71 5,00 17 3,4454 ,81891 ,19862 3,0243 3,8664 1,29 4,14 45 3,7968 ,53059 ,07910 3,6374 3,9562 1,57 4,57 72 3,7659 ,52874 ,06231 3,6416 3,8901 2,14 4,57 134 3,7356 ,57930 ,05004 3,6366 3,8346 1,29 4,57 17 1,9412 ,21231 ,05149 1,8320 2,0503 1,50 2,40 45 2,0756 ,26897 ,04010 1,9947 2,1564 1,50 2,60 72 2,0750 ,30708 ,03619 2,0028 2,1472 1,60 3,00 134 2,0582 ,28583 ,02469 2,0094 2,1070 1,50 3,00 MANJ. ATAS MANJ. TENGAH MANJ BAWAH Total MANJ. ATAS MANJ. TENGAH MANJ BAWAH Total MANJ. ATAS MANJ. TENGAH MANJ BAWAH Total AVE_KO_ AVE_OCB_ AVE_SK_

N Mean Std. Deviation Std. Error Lower Bound Upper Bound 95% Confidence Interval for

Mean Minimum Maximum ANOVA ,255 2 ,128 1,350 ,263 12,370 131 ,094 12,625 133 1,667 2 ,833 2,541 ,083 42,966 131 ,328 44,633 133 ,267 2 ,133 1,648 ,196 10,599 131 ,081 10,866 133 Between Groups Within Groups Total Between Groups Within Groups Total Between Groups Within Groups Total AVE_KO_ AVE_OCB_ AVE_SK_ Sum of

Squares df Mean Square F Sig.

JABATAN

i.

j

Descriptive Statistics 134 3,00 5,00 4,0448 ,42241 134 3,00 5,00 4,0597 ,50204 134 3,00 5,00 4,3060 ,53771 134 3,00 5,00 4,2463 ,58085 134 2,00 5,00 4,1119 ,57072 134 2,00 5,00 4,2761 ,55375 134 1,00 5,00 4,0075 ,56855 134 KO_1 KO_2 KO_4 KO_5 KO_6 KO_7 KO_8

Valid N (lis twise)

N Minimum Maximum Mean Std. Deviation

Descriptive Statistics 134 1,00 5,00 3,8209 ,76434 134 1,00 5,00 3,6567 ,77658 134 1,00 4,00 3,4627 ,85538 134 1,00 5,00 3,4552 ,84618 134 1,00 5,00 3,8955 ,86944 134 1,00 5,00 3,9328 ,69583 134 1,00 5,00 3,9254 ,66747 134 OCB_1 OCB_2 OCB_4 OCB_5 OCB_6 OCB_7 OCB_8

Valid N (lis twise)

N Minimum Maximum Mean Std. Deviation

Descriptive Statistics 134 1,00 3,00 2,1791 ,64715 134 1,00 4,00 2,0672 ,67387 134 1,00 4,00 2,0970 ,67020 134 1,00 4,00 2,0373 ,69808 134 1,00 3,00 2,0224 ,58124 134 1,00 3,00 1,9179 ,56260 134 1,00 3,00 1,9328 ,53730 134 1,00 3,00 1,9627 ,61811 134 1,00 3,00 2,2090 ,70524 134 1,00 5,00 2,1567 ,80276 134 SK_1 SK_2 SK_3 SK_5 SK_6 SK_7 SK_9 SK_10 SK_11 SK_12

Valid N (lis twise)

N Minimum Maximum Mean Std. Deviation

HASIL STATISTIK DESKRIPTIF KOMUNIKASI ORGANISASI,

ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB), DAN STRES

KERJA

a.

b.

c.

Variables Entered/Removedb KO_a . Enter Model 1 Variables Entered Variables Removed Method All requested variables entered.

a. Dependent Variable: SK_ b. Model Summaryb ,151a ,023 ,015 2,83607 Model 1 R R Square Adjusted R Square Std. Error of the Es timate Predictors : (Constant), KO_

a. Dependent Variable: SK_ b. ANOV Ab 24,885 1 24,885 3,094 ,081a 1061,712 132 8,043 1086,597 133 Regres sion Residual Total Model 1 Sum of

Squares df Mean Square F Sig.

Predic tors : (Const ant), KO_ a. Dependent Variable: S K_ b. Coeffi cientsa 26,409 3,322 7,950 ,000 -,201 ,114 -,151 -1, 759 ,081 1,000 1,000 (Const ant) KO_ Model 1 B St d. E rror Unstandardized Coeffic ient s Beta St andardiz ed Coeffic ient s

t Sig. Tolerance VIF

Collinearity Statist ics

Dependent Variable: S K_ a.

LAMPIRAN 7

HASIL PENGUJIAN ASUSMSI KLASIK DAN HIPOTESIS

Pengujian: Regresi Model 1

a.

b.

c.

d.

Collinearity Diagnosticsa 1,997 1,000 ,00 ,00 ,003 27,079 1,00 1,00 Dimension 1 2 Model 1 Eigenvalue Condit ion

Index (Const ant) KO_ Variance P roportions

Dependent Variable: S K_ a.

One-Sample Kolmogorov-Smirnov Test

134 ,0000000 ,99623351 ,084 ,084 -,046 ,978 ,295 N Mean Std. Deviation Normal Parametersa,b

Absolute Positive Negative Most Extreme Differences Kolmogorov-Smirnov Z As ymp. Sig. (2-tailed)

Standardized Residual

Test distribution is Normal. a.

Calculated from data. b. Variables Entered/Removedb KO_a . Enter Model 1 Variables Entered Variables Removed Method All requested variables entered.

a.

Dependent Variable: ABS_RES1 b.

e.

Pengujian :Uji Normalitas (Kolmogorov-Smirnov)

Npar-Tests

f.

Pengujian :Heteroskedastisitas (KO – SK)

Model Summary ,071a ,005 -,002 1,83978 Model 1 R R Square Adjusted R Square Std. Error of the Es timate Predictors : (Constant), KO_

a. ANOV Ab 2,281 1 2,281 ,674 ,413a 446,790 132 3,385 449,071 133 Regres sion Residual Total Model 1 Sum of

Squares df Mean Square F Sig.

Predic tors : (Const ant), KO_ a.

Dependent Variable: A BS_RES 1 b. Coeffi cientsa 3,902 2,155 1,811 ,072 -,061 ,074 -,071 -,821 ,413 (Const ant) KO_ Model 1 B St d. E rror Unstandardized Coeffic ient s Beta St andardiz ed Coeffic ient s t Sig.

Dependent Variable: A BS_RE S1 a. Coefficient Correlationsa 1,000 ,013 KO_ KO_ Correlations Covariances Model 1 KO_ Dependent Variable: SK_ a. Variables Entered/Removedb KO_a . Enter Model 1 Variables Entered Variables Removed Method All requested variables entered.

a.

Dependent Variable: OCB_ b.

h.

i.

j.

k.

Pengujian :Regresi Model 2

Model Summaryb ,082a ,007 -,001 4,05654 Model 1 R R Square Adjusted R Square Std. Error of the Es timate Predictors : (Constant), KO_

a.

Dependent Variable: OCB_ b. ANOV Ab 14,883 1 14,883 ,904 ,343a 2172,131 132 16,456 2187,015 133 Regres sion Residual Total Model 1 Sum of

Squares df Mean Square F Sig.

Predic tors : (Const ant), KO_ a.

Dependent Variable: OCB_ b. Coeffi cientsa 21,643 4,751 4,555 ,000 ,155 ,163 ,082 ,951 ,343 1,000 1,000 (Const ant) KO_ Model 1 B St d. E rror Unstandardized Coeffic ient s Beta St andardiz ed Coeffic ient s

t Sig. Tolerance VIF

Collinearity Statist ics

Dependent Variable: OCB_ a. Coefficient Correlationsa 1,000 ,027 KO_ KO_ Correlations Covariances Model 1 KO_

Dependent Variable: OCB_ a. Collinearity Diagnosticsa 1,997 1,000 ,00 ,00 ,003 27,079 1,00 1,00 Dimension 1 2 Model 1 Eigenvalue Condit ion

Index (Const ant) KO_ Variance P roportions

Dependent Variable: OCB _ a.

m.

n.

o.

p.

q.

Residuals Statisticsa 24,5901 27,0718 26,1493 ,33452 134 -16,05539 6,01396 ,00000 4,04126 134 -4,661 2,758 ,000 1,000 134 -3,958 1,483 ,000 ,996 134 Predicted Value Residual Std. Predicted Value Std. Residual

Minimum Maximum Mean Std. Deviation N

Dependent Variable: OCB_ a.

One-Sample Kolmogorov-Smirnov Test

134 ,0000000 ,99623351 ,204 ,127 -,204 2,356 ,000 N Mean Std. Deviation Normal Parametersa,b

Absolute Positive Negative Most Extreme Differences Kolmogorov-Smirnov Z As ymp. Sig. (2-tailed)

Standardized Residual

Test distribution is Normal. a.

Calculated from data. b.

r.

Pengujian :Uji Normalitas (Kolmogorv – Smirnov) NPar – Tests

Statistics St andardiz ed Residual 134 0 Valid Missing N Standardized Re sidual 1 ,7 ,7 ,7 1 ,7 ,7 1,5 1 ,7 ,7 2,2 1 ,7 ,7 3,0 2 1,5 1,5 4,5 1 ,7 ,7 5,2 1 ,7 ,7 6,0 1 ,7 ,7 6,7 1 ,7 ,7 7,5 2 1,5 1,5 9,0 2 1,5 1,5 10,4 1 ,7 ,7 11,2 1 ,7 ,7 11,9 1 ,7 ,7 12,7 1 ,7 ,7 13,4 2 1,5 1,5 14,9 2 1,5 1,5 16,4 1 ,7 ,7 17,2 4 3,0 3,0 20,1 1 ,7 ,7 20,9 1 ,7 ,7 21,6 1 ,7 ,7 22,4 1 ,7 ,7 23,1 2 1,5 1,5 24,6 1 ,7 ,7 25,4 1 ,7 ,7 26,1 1 ,7 ,7 26,9 2 1,5 1,5 28,4 2 1,5 1,5 29,9 2 1,5 1,5 31,3 1 ,7 ,7 32,1 1 ,7 ,7 32,8 1 ,7 ,7 33,6 1 ,7 ,7 34,3 1 ,7 ,7 35,1 2 1,5 1,5 36,6 1 ,7 ,7 37,3 1 ,7 ,7 38,1 1 ,7 ,7 38,8 1 ,7 ,7 39,6 7 5,2 5,2 44,8 1 ,7 ,7 45,5 1 ,7 ,7 46,3 3 2,2 2,2 48,5 6 4,5 4,5 53,0 10 7,5 7,5 60,4 7 5,2 5,2 65,7 6 4,5 4,5 70,1 3 2,2 2,2 72,4 1 ,7 ,7 73,1 3 2,2 2,2 75,4 7 5,2 5,2 80,6 3 2,2 2,2 82,8 8 6,0 6,0 88,8 3 2,2 2,2 91,0 2 1,5 1,5 92,5 1 ,7 ,7 93,3 1 ,7 ,7 94,0 1 ,7 ,7 94,8 1 ,7 ,7 95,5 3 2,2 2,2 97,8 1 ,7 ,7 98,5 1 ,7 ,7 99,3 1 ,7 ,7 100,0 134 100,0 100,0 -3, 95790 -3, 77076 -3, 52425 -2, 89941 -1, 83688 -1, 68393 -1, 51389 -1, 43741 -1, 38208 -1, 34385 -1, 26737 -1, 22914 -1, 19090 -1, 15266 -1, 13557 -1, 09733 -1, 05909 -1, 02086 -,98262 -,88905 -,85081 -,81258 -,77434 -,73611 -,62140 -,60430 -,37488 -,35778 -,28131 -,24307 -,11127 -,07303 -,03480 -,01770 ,00344 ,04168 ,09701 ,10105 ,21172 ,22882 ,24996 ,30529 ,34353 ,38176 ,42000 ,45823 ,49647 ,53471 ,57294 ,59004 ,62828 ,66651 ,70475 ,74299 ,78122 ,87479 ,96836 1,12131 1,15954 1,19778 1,23602 1,29135 1,44430 1,48253 Total Valid

Frequency Percent Valid P erc ent

Cumulative Percent

t.

u.

2.00000 1.00000 0.00000 -1.00000 -2.00000 -3.00000 -4.00000 Standardized Residual 50 40 30 20 10 0 Fre qu en cy Mean = 5.0133508E-16 Std. Dev. = 0.99623351 N = 134

Histogram

One-Sample Kolmogorov-Smirnov Test

88 ,7350 ,21180 ,125 ,105 -,125 1,172 ,128 N Mean Std. Deviation Normal Parametersa,b

Absolute Positive Negative Most Extreme Differences Kolmogorov-Smirnov Z As ymp. Sig. (2-tailed)

TRANSFO RM_OCB1

Test distribution is Normal. a.

Calculated from data. b.

v.

Variables Entered/Removedb KO_a . Enter Model 1 Variables Entered Variables Removed Method All requested variables entered.

a.

Dependent Variable: ABS_RES2 b. Model Summary ,004a ,000 -,008 2,57081 Model 1 R R Square Adjusted R Square Std. Error of the Es timate Predictors : (Constant), KO_

a. ANOV Ab ,011 1 ,011 ,002 ,968a 872,393 132 6,609 872,404 133 Regres sion Residual Total Model 1 Sum of

Squares df Mean Square F Sig.

Predic tors : (Const ant), KO_ a.

Dependent Variable: A BS_RES 2 b. Coeffi cientsa 2,992 3,011 ,994 ,322 ,004 ,103 ,004 ,041 ,968 (Const ant) KO_ Model 1 B St d. E rror Unstandardized Coeffic ient s Beta St andardiz ed Coeffic ient s t Sig.

Dependent Variable: A BS_RE S2 a. Coefficient Correlationsa 1,000 ,027 KO_ KO_ Correlations Covariances Model 1 KO_

Dependent Variable: OCB_ a.

x.

y.

z.

aa.

bb.