Enhancing Social
Performance
MENINGKATKAN KINERJA SOSIAL
Enhancing Social
Performance
Sebagai perusahaan terkemuka dalam distribusi dan transmisi gas di Indonesia, PGN memiliki dampak sosial yang signifikan, terutama terhadap karyawan, pelanggan, dan masyarakat di sekitar wilayah operasionalnya. PGN terus berkomitmen untuk mengurangi risiko-risiko yang mungkin timbul dan memberikan manfaat yang lebih besar kepada semua pihak yang terlibat.
• Pengukuran hasil Evaluasi Pelatihan Level 2 (L2) sebesar 124,02%
• 328 Perwira subholding gas di promosikan
• Penghargaan K3 dari Kementerian Ketenagakerjaan RI
1. Penghargaan Kecelakaan Nihil (Zero Accident)
2. Kategori Platinum dan Silver untuk Pencegahan dan Penanggulangan HIV AIDS
3. Kategori Gold untuk Pencegahan dan Penanggulangan COVID-19
• Penghargaan Keselamatan Migas Tahun 2023 dari Direktorat Jenderal Minyak dan Gas Bumi, Kementerian ESDM kategori penerapan budaya K3 yang baik
1. PT Pertamina Gas - Technical Management (PATRA KARYA RAKSA TAMA)
2. PT Transportasi Gas Indonesia (PATRA KARYA RAKSA MADYA)
3. PT Perusahaan Gas Negara Tbk - Sales and Operation Region II (PATRA KARYA RAKSA MADYA)
4. PT Kalimantan Jawa Gas (PATRA KARYA RAKSA MADYA)
• Program Penilaian Peringkat Kinerja Perusahaan (PROPER) Tahun 2023:
Penghargaan Emas:
1. PGN Kompresor Pagardewa – OMM 2. Pertagas OKA – SKG Bontang 3. Pertagas WJA
As a leading gas distribution and transmission company in Indonesia, PGN has a significant social impact, particularly on its employees, customers and the communities in PGN operational area.
PGN remains committed to mitigating the risks that may arise and providing greater benefits to all parties involved.
• Measurement of Level 2 (L2) Training Evaluation results of 124.02%
• 328 Gas subholding officers promoted
• OHS Award from the Indonesian Ministry of Manpower
1. Zero Accident Award
2. Platinum and Silver categories for HIV AIDS Prevention and Response
3. Gold Category for COVID-19 Prevention and Countermeasures
• Oil and Gas Safety Award 2023 from the Directorate General of Oil and Gas, Ministry of Energy and Mineral Resources for the category of good OHS culture implementation
1. PT Pertamina Gas - Technical Management (PATRA KARYA RAKSA TAMA)
2. PT Transportation Gas Indonesia (PATRA KARYA RAKSA MADYA)
3. PT Perusahaan Gas Negara Tbk - Sales and Operation Region II (PATRA KARYA RAKSA MADYA)
4. PT Kalimantan Jawa Gas (PATRA KARYA RAKSA MADYA)
• Company Performance Rating Assessment Program (PROPER) Year 2023:
Gold Award:
1. PGN Pagardewa Compressor - OMM 2. Pertagas OKA - SKG Bontang 3. Pertagas WJA
PENCAPAIAN KAMI
Our Achievements
LAPORAN KEBERLANJUTAN 2023 PT PERUSAHAAN GAS NEGARA TBK
136
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Komitmen, Fokus & Strategi Keberlanjutan Laporan Manajemen Profil Perusahaan Meningkatkan Keberlanjutan Usaha Meningkatkan Kinerja Lingkungan MENINGKATKAN KINERJA SOSIAL Tata Kelola Keberlanjutan Tentang Laporan
Penghargaan Hijau:
1. PGN Panaran – SOR I 2. PGN Cimanggis – SOR II 3. PGN SOR III
4. PGN Saka Pangkah Limited 5. Pertagas SSA
6. Pertagas EJA
• Program Penilaian PERCA (PERTAMINA ENVIRONMENT REGULATION COMPLIANCE ASSURANCE)
PERCA Biru di 10 Lokasi:
1. PT. Pertamina Gas Central Sumatera Area
2. PT. Nusantara Regas 3. PGN SOR II - Stasiun Bitung 4. PT. Perta Daya Gas
5. PGN OMM - Stasiun Bojonegara 6. PGN SOR II - Stasiun Kedep 7. PGN SOR III - Stasiun Semare 8. PT. Transportasi Gas Indonesia 9. PGN SOR II - Offtake Garawangi 10. PGN SOR I - Offtake Dumai
• Penghargaan Sistem Manajemen Pengamanan Kategori Gold Tahun 2023
• Human Capital Performance Award (HCPA 2023) yang diselenggarakan oleh BusinessNews Indonesia
1. The Best HC Team Of The Year – 2023 2. The Best HC Technology Strategy – 2023 3. The Best HC Director Of The Year yang diraih oleh Direktur SDM dan Penunjang Bisnis PGN, Beni S. Hidayat – 2023
• Human Capital – Priority Award Pertamina untuk Kategori Top LHKPN Sub Holding
• BISRA 2023 Gold Champion dalam Program CSR untuk Kategori Aspek Lingkungan
• Padmamitra Award 2023 atas penghargaan Pelaksanaan Tanggung Jawab Sosial dan Lingkungan Badan Usaha dalam
Penyelenggaraan Pembangunan Berkelanjutan Kategori Pengentasan Kemiskinan
Green Award:
1. PGN Panaran - SOR I 2. PGN Cimanggis - SOR II 3. PGN SOR III
4. PGN Saka Pangkah Limited 5. Pertagas SSA
6. Pertagas EJA
• PERCA Assessment Program (PERTAMINA ENVIRONMENT REGULATION COMPLIANCE ASSURANCE)
Blue PERCA in 10 locations:
1. PT Pertamina Gas Central Sumatera Area
2. PT Nusantara Regas 3. PGN SOR II - Bitung Station 4. PT Perta Daya Gas
5. PGN OMM - Bojonegara Station 6. PGN SOR II - Kedep Station 7. PGN SOR III - Semare Station 8. PT Gas Transportation Indonesia 9. PGN SOR II - Garawangi Offtake 10. PGN SOR I - Dumai Offtake
• Gold Category Security Management System Award 2023
• Human Capital Performance Award (HCPA 2023) organized by BusinessNews Indonesia
1. The Best HC Team Of The Year - 2023 2. The Best HC Technology Strategy - 2023 3. The Best HC Director Of The Year which was achieved by the Director of HR and Business Support PGN, Beni S. Hidayat - 2023
• Human Capital - Priority Award Pertamina for Top LHKPN Sub Holding Category
• BISRA 2023 Gold Champion in CSR Program for Environmental Aspect Category
• Padmamitra Award 2023 for the Implementation of Social and Environmental Responsibility of Business Entities in the Implementation of Sustainable Development, Category Poverty Alleviation
06.
Sustainability Strategy, Focus And Commitment Management Report
Company Profile
Enhancing Business Sustainability Enhancing Environmental Performance ENHANCING SOCIAL PERFORMANCE Sustainability Governance
About Reports
• BCOMMS (BUMN Corporate Communication and Sustainability Summit Tahun 2023 Silver Winner Kategori Sustainability Sub Kategori Lingkungan
• SME (Sustainable Marketing Excellence) 2023 untuk kategori Sustainable Corporate Action of The Year.
• PENGHARGAAN TOP CSR AWARDS 2023 OLEH MAJALAH TOP BUSINESS
1. TOP CSR Awards 2023 #STAR 4 (PT PGN Tbk)
2. Top Leader on CSR Commitment 2023 (CEO Subholding Gas PT PGN Tbk) 3. TOP CSR Awards 2023 Bidang Employee
Voluntary Program
4. TOP CSR Awards 2023 #STAR 4 Operation Kalimantan Area
5. TOP CSR Awards 2023 #STAR 4 West Java Area
6. TOP CSR Awards 2023 #STAR 4 East Java Area
7. TOP CSR Awards 2023 #STAR 4 South Sumatera Area
8. TOP CSR Awards 2023 #STAR 4 Central Sumatera Area
9. TOP CSR Awards 2023 Top Leader on CSR Commitment 2023 (CEO Subholding Gas PT PGN Tbk)
10. TOP CSR Awards 2022 Kategori Khusus Penanganan Bencana Program Perisai Bumi
11. Top Leader on CSR Commitment 2023 PT Pertamina Gas
• NIL Kasus pelanggaran yang terkaitdengan pelanggan
• 4,58 Indeks Kepuasan Pelanggan dari skala 1-5
• 3,55 Indeks Kepuasan Masyarakat dari skala 1-4
• BCOMMS (BUMN Corporate Communication and Sustainability Summit 2023 Silver Winner in Sustainability Category, Environmental Sub Category
• SME (Sustainable Marketing Excellence) 2023 for the Sustainable Corporate Action of the Year category.
• TOP CSR AWARDS 2023 BY TOP BUSINESS MAGAZINE
1. TOP CSR Awards 2023 #STAR 4 (PT PGN Tbk)
2. Top Leader on CSR Commitment 2023 (CEO of Gas Subholding PT PGN Tbk) 3. TOP CSR Awards 2023 in the field of
Employee Voluntary Program
4. TOP CSR Awards 2023 #STAR 4 Operation Kalimantan Area
5. TOP CSR Awards 2023 #STAR 4 West Java Area
6. TOP CSR Awards 2023 #STAR 4 East Java Area
7. TOP CSR Awards 2023 #STAR 4 South Sumatra Area
8. TOP CSR Awards 2023 #STAR 4 Central Sumatra Area
9. TOP CSR Awards 2023 Top Leader on CSR Commitment 2023 (CEO of PT PGN Tbk Gas Subholding)
10. TOP CSR Awards 2022 Special Category for Disaster Management Earth Shield Program
11. Top Leader on CSR Commitment 2023 PT Pertamina Gas
• NIL Customer-related violation cases
• 4.58 Customer Satisfaction Index, from 1-5 scale
• 3.55 Community Satisfaction Index, from 1-4 scale
40 jam/perwira | hours/employee
JUMLAH JAM RATA-RATAPELATIHAN PER PERWIRA Number of avarage training hours per employee
2,85 %
TINGKAT TURNOVER Turnover rate
IDR 10,4 miliar | billion
ANGGARAN BIAYA PELATIHAN Training cost budgetLAPORAN KEBERLANJUTAN 2023 PT PERUSAHAAN GAS NEGARA TBK
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Komitmen, Fokus & Strategi Keberlanjutan Laporan Manajemen Profil Perusahaan Meningkatkan Keberlanjutan Usaha Meningkatkan Kinerja Lingkungan MENINGKATKAN KINERJA SOSIAL Tata Kelola Keberlanjutan Tentang Laporan
06.
Komitmen, Fokus & Strategi Keberlanjutan Laporan Manajemen Profil Perusahaan Meningkatkan Keberlanjutan Usaha Meningkatkan Kinerja Lingkungan MENINGKATKAN KINERJA SOSIAL Tata Kelola Keberlanjutan Tentang Laporan
PGN berkomitmen untuk menjalankan tugas sosial berkelanjutan yang bertanggung jawab dengan menggabungkan aspek sosial, lingkungan, dan ekonomi dalam berbagai programnya. Sebagai pedoman, PGN mengadopsi standar internasional ISO 26000 yang mencakup prinsip-prinsip dasar yang diakui secara global dalam tanggung jawab sosial perusahaan. Dalam penerapan ISO 26000, PGN mengikuti tujuh prinsip dasar tanggung jawab sosial perusahaan: [3-3]
• Akuntabilitas.
• Transparansi.
• Perilaku etis.
• Menghormati kepentingan pemangku kepentingan.
• Menghormati peraturan hukum.
• Menghormati norma perilaku internasional.
• Menghormati hak asasi manusia.
Dengan menerapkan ISO 26000, PGN berusaha menciptakan nilai tambah bagi semua pihak yang terlibat. Salah satunya adalah manajemen sumber daya manusia. PGN berkomitmen untuk menyediakan lingkungan kerja yang aman dan sehat bagi karyawan, serta memastikan bahwa semua karyawan diperlakukan dengan adil dan setara.
PGN berupaya memberikan pelayanan terbaik dengan memastikan infrastruktur yang andal dan berkualitas, serta meluncurkan berbagai program yang memudahkan pelanggan. Perusahaan juga memberikan perhatian khusus kepada kesejahteraan masyarakat di sekitar wilayah operasionalnya melalui program pengembangan masyarakat yang bertujuan meningkatkan kualitas hidup mereka. Melalui program- program ini, PGN membangun dan meningkatkan infrastruktur di wilayah operasionalnya dan memberikan pelatihan serta dukungan untuk meningkatkan aktivitas ekonomi masyarakat, sehingga mereka dapat meningkatkan kesejahteraan mereka secara mandiri.
PGN is committed to performing responsible sustainable social duties by incorporating social, environmental, and economic aspects in its various programs. By adopting the international standard ISO 26000, which includes globally recognized fundamental principles of corporate social responsibility (CSR), PGN strives to create added value for all stakeholders. The seven core principles of CSR followed by PGN are: [3-3]
• Accountability
• Transparency
• Ethical behavior
• Respect for stakeholder interests
• Respect for the rule of law
• Respect for international norms of behavior
• Respect for human rights.
By implementing ISO 26000, PGN strives to create added value for all parties involved. One of them is human capital management. PGN is committed to providing a safe and healthy work environment for employees, and ensuring that all employees are treated fairly and equally.
PGN aims to provide the best service by ensuring reliable and quality infrastructure, as well as launching various programs that facilitate customers. The Company also pays special attention to the community well-being around its operational areas through community development programs aimed at improving their quality of life. Through these programs, PGN builds and improves infrastructure in its operational areas and provides training and support to promote the economic activities of the communities, so that they can independently elevate their well-being.
KOMITMEN
Commitment
Sustainability Strategy, Focus And Commitment Management Report
Company Profile
Enhancing Business Sustainability Enhancing Environmental Performance ENHANCING SOCIAL PERFORMANCE Sustainability Governance
About Reports
06.
PGN’s social commitment is deeply rooted in the principle of empowering its employee, identified as the Perwira Subholding Gas, a cornerstone of the corporation. PGN aims to foster a work environment that motivates every Perwira to contribute optimally to the company’s performance. This includes talent development through enhancing competence and professionalism in accordance with the HR development plan. [3-3]
We adhere to labor practices in accordance with applicable regulations to ensure a decent and conducive working environment. We also focus on maximizing employee potential, maintaining occupational health and safety, and applying the principles of diversity, human rights, and equal opportunity for all employees. The quality of the working environment of Gas Subholding Officers can be seen from the low turnover rate of workers, despite the pandemic conditions, the level of work safety is maintained, and the improvement in the quality of work in accordance with the competency assessment conducted. [F.21]