•'Mif niem 90 iii/tii , tgtiy //laii/i /d/i Qdjiry '('(iif/ idn 'lief: lam (j/.i//»}0 - .1/2/2010)
TiNH QOANG NINH NANG CAO CHAT LOUNG
GIAI QUYET KHIEU NAI, TO CAO
TSLETHIHAH
Tdm tat: Bii viit khii quit nhiJng kit qui dat dOdc trong cdng tic tiip cdng din, giii quye't khieu nai, td eio trong thdi gian qua eua tJnh Quang Ninh, di xuit mot so giai phip gdp phan ning cao chit lOdng cdng tic tiip edng din, giii quye't khiiu nai, td eio cua tinh trong thdi gian tdi.
TU khda: Cdng tic tiep cdng din; giai quyit khiiu nai, to eio; thh Quang Ninh.
Abstract: This article outlines the results achieved in the citizen reception and complaint and denunciation settlement in Quang Ninh Province over the past time, and proposes some solu- tions to improve the quality of citizen reception and complaint and denunciation settlement of the province in the coming time.
Keywords: Citizen reception; complaint and denunciation settlement; Quang Ninh Province Ngiy nhan bii: 02/01/2020 Ngiy biin tap: 07/01/2020 Ngiy duyet ding: 17/02/2020
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ua trinh do thj hda nhanh da anh hudng trUc tiep dd'n ldi fch va cupc song cua nhan dan, la mpt trong nhOng nguyen nhan chCi yeu lam phat sinh ddn thU Itie'n nghi, khieu nai, to' cao tren dja ban tinh Quang Ninh. Thdi gian qua, cap iiy, chfnh quyen cac cap cua tinh da cd nhieu c6' gdng, tap trung gidi quye't va dat nhieu k i t qua quan trpng. Sd' lUpt tiep cdng dan tang, nhUng khong phat sinh "diem nong" mdi, cac vu vide ddng ngUdi, phUc tap mdi phat sinh dUdc chu dong xCr ly tii sdm, nhanh chong dn djnh; cd ban giai quye't xong cac vu viec phuTc tgp, keo dai theo chi dao cua cac cd quan chUc nang giup on djnh tinh hinh, thiic da'y phat trien kinh t l - xa hpi tren dja ban tinh.1. Sif quan tam cua cac cap uy ddng doi vdi viec trien khai thUc hien cong tac tiep cdng dan, giai quyet khieu nai, to cao
Trong thdi gian qua, Tinh uy, Hpi ddng nhan dan (HDND) va Uy ban nhan dan (UBND) tinh Quang Nmh dac bidt quan tam va thudng (*) Viin Xay dt/ng Dang - HQC vi$n Chinh tn qudc gia Ho Chi Minh
xuyen ehi dao edng tac tiip cdng dan, giai quylt khieu nai, td cao; gdn vdi viec thUe hien Chi thi sd 35-CTArW ngay 26/5/2014 cOa Bp Chfnh trj "Ve tang cudng sy lanh dgo cua Dang doi vdi cdng tac tiep cdng dan va gidi quyet khieu nai, td cao" vd Chi thj sd 36- CT/TU ngay 20/4/2015 cua Tinh Qy Qudng Nmh " V l tang cUdng sU lanh dao cua Dang trong cdng tac tiep cdng dan, gidi quylt khiiu nai, to cao". Tinh iiy ban hanh Thong bao sd 1336-TBn"U ngay 22/4/2019 "Thdng bao K i t luan hdi nghj ra soat cdng tac lanh dao, chi dao va thye hidn nhidm vu tiep cdng dan, giai quye't khieu nai, td cao tren dja ban tinh thdi gian qua", trong dd yeu cau cap uy, chinh quyen va thu trudng cac cd quan, ddn vi nghiem tue chan chinh, khdc phyc nhQng han c h i , nang cao hieu qud cdng tac lanh dao, chi dao va td chQc thQc hien Luat Tiep cdng dan, Luat Khiiu nai, Luat Td cao va cac van bdn chi dao cua Ddng v l cdng tac tiep cdng dan, gidi quye't khiiu nai, td cao.
Thyc hidn Quy djnh sd 11-QDi/TW ngay 18/02/2019 cua Bd Chinh trj " v l trach nhidm cua ngudi dQng dau ca'p uy trong vide tiip dan, ddi thogi tryc tiep vdi dan va xQ ly nhQng phan anh, kiln nghi cua dan", Tinh uy Quang Ninh da ban hanh Quy djnh sd 1717-QD/TU To chile nha niroc so 3/3030
'J(^f niem 90 nmn •-ijfd^ /kdnk /d/i, Qdnr/ ^€(in</ .idn 'fie/-, iam (3/2/J930 - 3/2/2020) da quan tdm den viee ddi thoai, chat lupng
gidi quyd't dupe cdi thien, quan diem ed sU linh ddng hudng ve Ipi fch eong ddn de xem xet gidi quyet, tham chi hd trp ngoai chinh sach (thanh phd Ha Long); lanh dgo mot sd ddn vj chap hanh tdt cdng tac phdi hpp vd tham gia ddi thoai trong qua trinh xac minh, giai quyet khiiu nai lan 2 cQa Thanh tra tinh, Sd Tai nguydn vd Mdi trUdng (thj xa Ddng Tneu, huyen Vdn Ddn, thdnh phd Mdng Cai)'^».
Trien khai K l hoaeh cua Thanh tra Chinh phu ve viee gidi quyd't cac vu viec khieu nai, td cao, kiln nghj phUe tap, keo ddi, ddng ngudi, UBND tinh Qudng Ninh da cd K l hogch sd45/KH-UBND ngay 03/10/2017 vdi mye tidu giai quylt 100% cdc vu viec loai nay. Tfnh d i n nay, cae dja phUdng da giai quylt xong 29/51 vu vide nam trong Ke hoach sd 45/KH-UBND.
Thanh tra tinh, Sd Tdi nguyen va Mdi trudng, Ban Tiep cdng ddn va cac sd, nganh cd lidn quan dang tiep tye xem xet, ra seat va phdn tieh tQng hd sd vu vide, thdng nhd't lgi vdi cac dja phUdng v l phUdng an va tiln dd de gidi quye't dQt diem trong thdi gian sdm nha't 22/51 vy vide cdn lai''''.
Ben eanh nhUng k i t qua dat dUdc, cdng tac t i i p edng dan, giai quylt khid'u nai, td eao d tinh Qudng Ninh thdi gian qua vdn cdn mpt so hgn c h i . Chinh quyen mdt sd dja phUPng chua quan tam dung mUc den cdng tac quan ly nhd nude ve tiep cdng dan, giai quylt khid'u ngi, td cao. Cd mpt sd ddn vj d p huyen da trien khai nhung lya chpn ddi tupng thanh tra chua sat, chua dung, sau khi ban hanh k i t luan thanh tra khdng td chUe theo ddi, ddn ddc. Vide tiep nhan ddn va tham mUu giai quyet khiiu nai ciia mdt sd phdng, ban (Trung tdm phat triln quy dat, Phdng Tai nguyen va Mdi trudng, Ban qudn ly du an...), UBND d p xa edn cham, qua trinh gidi quyet khiiu nai ehUa tuan thQ diing trinh ty, thQ tye; vide ddi thoai trong gidi quyd't khid'u nai, dae bidt la cae dy an Idn, anh hudng d i n nhieu hd dan chua dUPc eoi trpng, the hien d viec dgi didn lanh dgo UBND, Chu tieh UBND cap huyen thudng uy quyen cho cae phdng, ban ehuydn mdn thuc hidn nhiem vu nay.
2. Gidl phap nang cao chat IUdng cdng tac tiep cong dan, gidi quyet khieu ngi, td cao cCia tinh Qudng Ninh trong thdi gian tdi De cdng tac tiep edng ddn, giai quyet khiiu ngi, td eao 6 tinh Qudng Ninh thdi gian tdi dat dupe k i t qud cao, can tiln hanh ddng bd eac giai phap sau:
Mdt Ii, tiip tue quin triet, hoc tip, tuyen truyen gan vdi viec thOc hiin chO trUdng, dudng Idi cua Ding vi edng tie tiep cdng din, gi&i quyit khieu nai, td eio.
Tiep tyc quan triet thyc hidn Chi thi sd 35/CT-TW ngay 26/5/2014 cua Bd Chfnh trj v l tang cudng sy lanh dao cua Dang dd'i vdi cdng tac tiip cdng dan vd gidi quylt khieu ngi, td eao; Nghj quyet sd 39/2012/QH13 ngay 23/11/2012 ciia Qudc hdi ve tiep tyc nang cao hidu luc, hidu qud thyc hidn chfnh sach, phap ludt trong vide tiip cdng dan, giai quyet khid'u nai, td cao ddi vdi cdc quylt djnh hanh chi'nh v l dat dai; Quy djnh sd 11-QDi/TW ngay 18/02/2019 cua Bp Chinh trj ve trach nhiem cua ngudi dQng dau d p uy trong viec tiep dan, ddi thogi tryc tiep vdi dan va xQ ly nhQng phan anh, kiln nghj cua dan; Chi thi sd 14/CT- TTg ngay 18/5/2012 ciia Thu tudng Chinh phu v l chan chinh vd nang cao hidu qud v l cdng tac tiip cdng dan, gidi quylt khiiu nai, td cao;
Chi thj sd 26/CT-TTg ngay 05/9/2016 cua Thu tudng Chinh phii ve tang cudng ky luat, k^
CUdng trong eae cd quan hanh chfnh nha nudc cac d p ; Quyd't djnh sd 1849/QD-TTg ngay 27/12/2018 cua Thii tUdng Chfnh phu ve vide thanh lap Td edng tac chi dao gidi quye't mpt sd vu viec khieu ngi, td eao ddng ngudi, phQc tap, keo dai; Thdng bao sd 202/TB-VPCP ngay 31/5/2018 thdng bao K i t luan cua ThCi tudng Chinh phu tgi Hdi nghj v l cdng tac gidi quyd't cac vu viec khieu nai, td eao ddng ngudi, phQc tap, keo dai.
Hai Ii, thUc hiin td't Luit Tiip cdng din, Luit Khiiu nai, Luat Td cao.
To chQc td't cdng tae tiep cdng dan va tang cudng trach nhiem cua ngUdi dUng dau trong cdng tac tiip cdng dan, giai quyd't khieu nai, td cao. Kjp thdi, chu ddng gidi quyet dQt diem cdc vu vide khieu nai, td cao, kiln nghi, phdn anh tren eae ITnh vyc, nhat la cac vy viee v l To churc nha niroc so 3/3030
'%/ niem 90 n^m Ji^j/uf /fidnk /d/ ^'dn/y ^/^(>nf/ adn 'PiM AQM/ni, (3/2/J930 - 3/2/2020) ngay23/7/2019vl vide thye hidn Quy dinh sd
11-QDi/TW; Quyd't djnh sd 1718-QD/TU ngay 23/7/2019 quy djnh Quy che tiep dan, ddi thoai tryc tiep vdi dan cua ngudi dUng dau cap uy va Quyet djnh sd 1719-QD/TU ngay 23/7/2019 v l Ndi quy tiip dan cua ngUdi dQng dau cap uy.
Ngay 26/4/2019, Tinh Qy Quang Ninh ban hanh van ban sd 1340-TB/TU thdng bao y kiln chi dao eua Thudng tryc Tinh Qy v l vide IJy ban Mat trdn Td qudc Viet Nam va cac td chQc ehinh tr| - xa hpi cua tfnh giam sat, phan bidn giai quylt ddn thU khiiu nai, td cao nam 2019. Hang thang, Ban Dan van Tinh uy ed traeh nhidm tong hdp vd bao cao tien dp ke't qud gidm sat, phdn bien giai quylt dPn thU khieu ngi, td eao do Uy ban Mat tran Td qude Viet Nam va cac td chQc chfnh tri - xa hdi cua tinh thyc hien.
Cae CO quan cd lien quan d i n nhiem vu nay da quan tridt, to chQc thuc hien td't Chi thj sd 36-CT/TU ngay 20/4/2015 cua Tinh uy Qudng Ninh "Ve tang cUdng sy lanh dao cCia Ddng trong edng tac tiep cdng dan, gidi quylt khiiu nai, td cao", Chi thi sd 06/CT-UBND ngay 30/3/2017 eua Chu tich UBND tinh Quang Ninh
"Vl vide tang cudng edng tdc tiep cdng dan, gidi quylt khieu ngi, td cao va phdng, chong tham nhung trong tinh hinh mdi".
Cdng tae tiep cdng dan, gidi quylt khid'u ngi, td cao dupe UBND cdc dja phuong quan tdm bdng nhQng hanh ddng cy the, nhU: ban hdnh van bdn chin ehinh edng tae tiip cdng dan; tang eudng tiip xuc, dd'i thogi, tuyen truyen, van ddng, gidi thich chinh sach, phap ludt; ndm bat, dU bao tinh hinh khieu kidn tai dja phUdng; nang cao traeh nhidm giai quye't ddn thu, chu ddng ra soat eae vu vide de tap trung gidi quylt dUt diim cac ddn thQ khieu nai, td eao cdn ton dpng'''.
Ngay 22/3/2019, Chu tjch UBND tinh da ban hanh Quylt djnh sd 1217/QD-UBND "Thanh lap Td cdng tae eiia Chu tjeh UBND tinh de td chUc thue hidn cdng tac kiem tra, ra soat, gidi quyd't khid'u nai, td cao ddng ngudi, phUe tap, keo ddi" do ddng ehi Phd Chu tjeh UBND tinh lam Td trudng de trien khai thyc hien Ke hoach sd 363/KH-TTCP ngay 20/3/2019 cua Thanh tra
Chinh phQ v l "Kiem tra, rd soat gidi quylt khid'u ngi, to cao, ddng ngudi, phUe tap, keo dai"; theo dd, da tiln hanh kiim tra, ra soat, gidi quyd't tai 14/14 dia phuong trong tinh ddi vdi tUng vy vide de thdng nhat phUdng an, bidn phap gidi quylt'^'.
Hang thang, cae sd, ngdnh va dja phUdng tryc tiip bao cao xin ^ kiln lanh dao UBND tinh v l vide giai quylt eac vy khiiu kien ddng ngUdi, phQc tap tai eac dja phQdng cd nhieu ddn thu, qua do UBND tinh chu ddng bao cao Thudng trUc Tinh Qy de xin chu trQdng va phQdng an gidi quylt kjp thdi..
Thuc hidn K l hogch sd 1248/KH-TTCP ngay 26/7/2019 eiia Thanh tra Chinh phQ v l vide phdi hop td chUe tiip cdng ddn phuc vu dgi hpi ddng bd cae cap va Dai hdi DBTQ lan thQ Xlll cua Dang; chf dao cQa UBND tinh tgi Van ban sd 4129/UBND-TD ngay 17/6/2019
"Vl vide chan chinh trong phdi hpp tiip cdng dan", UBND cac dja phUdng deu da thanh lap To cdng tac va gQi ve Thanh tra tinh de tong hpp, bao eao UBND tinh, tgo thudn Ipi cho cdng tae nam tinh hinh va xQ ly vy vide ngay khi vQa phat sinh.
Thyc hidn Quy djnh sd 1588-QD/TU ngay 15/5/2019 cua Ban ThUdng vu Tinh iiy v l ban hanh Quy djnh tgm thdi vide thyc hidn Quy djnh sd 11-QDirrw ngay 18/02/2019 cua Bd Chinh trj va Quy dinh sd 1717-QD/TU ngay 23/7/2019 cua Ban ThUdng vy Tinh uy v l viec thyc hien Quy djnh sd 11 -QDi^W cua Bd Chinh trj, cac ddng chi bi thu mdt sd dja phypng da tryc tiip tiip va ddi thoai vdi cdng dan lien quan dd'n cac vu viec phQc tgp, ddng ngQdi, keo ddi.
Thu trudng cae phdng, ban ehuydn mdn va Chu tjeh UBND d p xa chju traeh nhidm chinh trong cdng tac tiip cdng ddn va gidi quylt khiiu nai, td eao ngay tai cd sd, trong do gan traeh nhidm eua ddng chf bf thu trong edng tac lanh dgo, chi dgo edng tdc tiep cdng dan, gidi quyet khid'u ngi, to cao tgi cac dja phUPng.
Viec gidi quylt khid'u nai thude tham quyin da dupe UBND eac dja phUPng quan tam chi dgo, dan khac phyc tdn tai ve trinh tu, thu tue, hd sP gidi quye't vy vide. Qua trinh gidi quyet
e
To chuc nha n«ioc so 2/2020n ^ if/d^/ //idn/i /d/f. &dngr ^€f1nf/ .idn 'f ie/-Jam (3/2/J930 - 3/2/2020) da quan tam d i n viee ddi thoai, chat lUdng
gidi quyd't dupe cdi thien, quan diem ed sU linh ddng hudng ve Ipi fch cdng dan de xem xet gidi quyd't, tham chi hd trp ngoai chfnh sach (thdnh phd Ha Long); lanh dgo mdt sd ddn vi chap hanh tdt cdng tac phdi hpp va tham gia ddi thoai trong qua trinh xac minh, giai quyd't khid'u nai lan 2 cua Thanh tra tinh, Sd Tai nguyen va Mdi trUdng (thj xa Ddng Trilu, huyen Van Ddn, thanh phd Mdng Cdi)"'.
Trien khai K l hogch cua Thanh tra Chinh phu v l vide gidi quylt eae vy vide khid'u ngi, to eao, kiln nghj phQc tgp, keo dai, ddng ngUdi, UBND tinh Qudng Ninh da cd K l hogch sd45/KH-UBND ngay 03/10/2017 vdi mye tidu giai quye't 100% cacvu vide loai nay. Tinh dd'n nay, cae dja phUdng da gidi quylt xong 29/51 vy vide nam trong K l hoach so 45/KH-UBND.
Thanh tra tinh, Sd Tai nguyen va Mdi trUdng, Ban Tiip edng dan va eae sd, nganh ed lidn quan dang tiip tyc xem xet, ra soat va phdn tich tUng hd sd vu viec, thong nhat lai vdi eac dia phUPng v l phUdng an va tiln dp de gidi quye't dQt diem trong thdi gian sdm nhat 22/51 vu viec cdn lai'"'.
Bdn eanh nhQng k i t qua dgt dQpc, cdng tae tiep edng ddn, gidi quye't khieu ngi, td eao d tinh Quang Ninh thdi gian qua vdn edn mpt sd hgn e h i . Chfnh quyen mdt sd dia phUPng ehua quan tam dung mQc den edng tae qudn ly nha nude v l tiep cdng dan, gidi quyd't khiiu nai, td eao. Cd mdt sd ddn vj d p huyen da triln khai nhUng lya ehpn ddi tupng thanh tra chua sat, chua dung, sau khi ban hdnh k i t luan thanh tra khdng td chQe theo ddi, ddn ddc. Vide tiep nhan ddn vd tham mQu giai quylt khid'u nai cua mdt sd phdng, ban (Trung tam phat trien quy da't, Phdng Tai nguyen va Mdi trQdng, Ban qudn ly du an...), UBND d p xa cdn cham, qua trinh giai quyd't khieu nai ehua tuan thu dung trinh tu, thu tue; vide ddi thogi trong gidi quyet khieu nai, dac biet la cac dy an ldn, anh hudng d i n nhieu hp dan chua dupe coi trpng, the hidn d vide dai dien lanh dgo UBND, Chu tjch UBND cap huyen thudng uy quyen cho cae phdng, ban ehuyen mdn thue hien nhidm vg nay.
2. Gidi phap nang cao chd't IUdng cong tac tiep cdng dan, giai quyet khieu nai, td cao cua tinh Qudng Ninh trong thdi gian tdi Be cdng tac tiep cdng dan, gidi quylt khid'u ngi, td eao 6 tinh Qudng Ninh thdi gian tdi dat dupe ket qua cao, can tien hanh ddng bd cac gidi phap sau:
Mdt la, flip tue quin triet, hoc tap, tuyen truyin gan vdi viee thUe hiin chu trUdng. dOdng Idi cua Dang vi cdng tic tiip edng din, giii quyit khieu nai, td cao.
Tiip tyc quan triet thuc hien Chi thi sd 35/CT-TW ngay 26/5/2014 cua Bd Chinh tri v l tang cudng sy lanh dao cua Ddng dd'i vdi cdng tac tiip cdng dan va gidi quylt khiiu nai, td eao; Nghi quye't sd 39/2012/QH13 ngay 23/11/2012 cua Qude hdi ve tiep tgc nang cao hieu lyc, hidu qud thyc hien chinh sach, phap lugt trong viee tiep edng dan, gidi quyd't khieu nai, td cao ddi vdi eae quyet dmh hanh chinh v l dd't dai; Quy djnh sd 11-QDi/TW ngay 18/02/2019 cua Bd Chi'nh tri ve trach nhiem cua ngudi dQng dau d p uy trong viec tiep ddn, ddi thogi tryc tiip vdi ddn va xQ ly nhOng phan anh, kiln nghi eua dan; Chf thi sd 14/CT- TTg ngay 18/5/2012 eua Thu tUdng Chfnh phQ ve Chan chinh va nang cao hidu qua v l cdng tdc tiip cdng dan, gidi quye't khid'u nai, td cao;
Chi thj sd 26/CT-TTg ngay 05/9/2016 ciia Thu tudng Chinh phu v l tang eudng ky luat, ky cUdng trong cac cd quan hanh ehinh nha nude eac d p ; Quyd't dinh sd 1849/QD-TTg ngay 27/12/2018 eua Thu tudng Chinh phu ve vide thanh lap Td edng tae chi dgo gidi quyd't mdt sd vu vide khieu nai, td cao ddng ngUdi, phQc tap, keo ddi; Thdng bao sd 202/TB-VPCP ngay 31/5/2018 thdng bdo K i t luan cua ThQ tudng Chinh phu tai Hdi nghi ve cdng tac gidi quylt cac vu vide khieu nai, td cao ddng ngudi, phUe tap, keo dai.
Hai ii, thUc hiin tdt Luit Tiip cdng din, Luit Khieu nai, Luit Td eio.
To chQc tdt edng tae tiep cdng dan va tang cQdng trach nhidm cua ngUdi dUng ddu trong cdng tac tiip cdng dan, gidi quyd't khieu nai, td cao. Kjp thdi, chu ddng giai quyd't dQt diem eae vy vide khiiu nai, td eao, kiln nghj, phdn anh trdn cdc ITnh vpc, nhat la cac vy vide v l To chuc nhsi nuoc so 3/3030
•%J niem 90 nam • ijfdy /kdn/i /d/ Qdnif ''^rlnr/ Aan 1 ie/..Idm (3/2/J930 - 3/2/2020)
tranh c h a p da't dai n g a y tQ khi m d i phat sinh tQ c d s d , h a n c h e d e n mQc tha'p nhat d d n t h u t d n d p n g , k e o d a i de h a n c h e c a c v y vide k h i i u n g i , t d e a o , h a n e h i k h i i u kien v y p t d p . T r U d n g h d p ed k h d k h a n , v u d n g m a c , p h d i kjp t h d i b a o e a o U B N D tinh x e m x e t , ehi d a o ; t a p t r u n g giai quyd't dQt d i e m c a c v y vide t h e o q u y d j n h ; n g h i e m t u e giai quye't nhQng v g vide d a c d q u y l t djnh gidi quye't khieu n g i lan h a i , y k i l n ehi d a o c u a U B N D tinh t h d n g q u a t i e p c d n g d a n djnh ky v d gidi quye't khid'u n a i , t d e a o .
Ba Ii, ting cOdng kiim tra, giim sit ddi vdi edng tie tie'p edng din, giai quyet khieu nai, td eio.
T i l n h a n h kiem t r a , thanh tra trach nhiem c u a t h u t r u d n g c a e c d q u a n e d chQe n a n g tiep n h a n thu t y c h a n h chinh c u a ngUdi d d n , t d chQc d d phat sinh khieu kidn (Phdng T a i n g u y e n v a Mdi t r u d n g , T r u n g t a m phat trien quy dat, U B N D d p xa). Q u a n tridt trach nhidm c u a c a c e d quan ehQc n a n g trong gidi quyd't k h i i u nai, t d c a o v a phdi h p p vdi cac c d quan chUe n a n g c u a tinh trong giai quyet k h i i u nai lan hai cQa ChQ tich U B N D tinh. D d i vdi v u vide ddi thoai hda gidi tai T d a a n nhdn dan cac d p , c a n quan t a m d i n thdi gian, ndi dung v d thanh phan tham gia theo y e u c a u c u a T d a an sau khi hda gidi, dd'i thoai va ban an x e t xQ. C h i d a o cac c d quan ehuydn m d n tang cUdng nam tinh hinh va dU b a o v g vide d d n g ngudi, phQc t a p , cd nguy cP t i l m a n phQc t a p . C h u dpng phdi hpp vdi Ban T i i p cdng d a n tinh, c a c nganh chQc nang, IJy ban Mat tran T o qude Viet N a m va eac td ehQc chfnh trj - xa hdi cua tinh td chQc gap g d , ddi thoai, giai quyd't v u vide.
D d i v d i cae v u vide theo K l hoach s d 4 5 / K H - U B N D ngay 03/10/2017 e u a U B N D tinh, Chu tjch U B N D cac dja phUPng c a n trpe t i i p nam v y vide v a c h i d a o giai quyd't theo d u n g t i l n d p . T r e n c d s d k i t q u a ra soat, c h u d d n g n g h i e n cUu v a d l xua't v y vide phQc t a p d d n g ngudi de bi thU d p uy eung c a p d d i thogi v d i e d n g d a n theo Q u y djnh s d 11-QDi/TW ngay 18/02/2019 c u a B d C h i n h tri v a Q u y djnh s d 1717-QDn"U ngay 23/7/2019 cua Tinh uy; Quyd't djnh s d 1 7 1 8 - Q D / T U n g a y 23/7/2019 c u a Tinh uy ban h a n h Q u y c h i tie'p d a n , ddi thoai true
t i i p v d i dan cua ngudi dQng dau c a p uy; Quyd't djnh s d 1719-QD/TU ngay 23/7/2019 cQa T i n h u y ban hdnh N p i q u y tie'p d d n c u a ngUdi dUng d a u d p uy.
Bin la, di cao trach nhiim eua eie cap uy ding dd'i vdi edng tic tiip edng dan, giii quyit khiiu nai, td eio.
D u a npi dung b a o c a o tinh hinh tie'p cdng d d n , gidi q u y l t k h i i u n g i , t d e a o c u a cP s d , p h d n g , b a n , ddn vj v a o b a o c a o k i t q u a cdng tac tai c a c ky hop giao ban h a n g t h a n g cQa dja phUdng d e kjp thdi c h i d a o xQ 1^, gidi quye't.
D u a k i t q u a tie'p e d n g d a n , giai q u y l t k h i i u n g i , t d c a o , k i l n nghi, phdn a n h thanh m p t trong nhOng tidu c h i d a n h gia, x i p logi va x e t t a n g c a c danh h i d u thi d u a , khen thu6ng h a n g n a m ddi v d i eP q u a n , td chQc, dPn vj va ca n h d n c u a tinh./.
G h i chu:
(1) UBND huyen Co To ban hanh Van bdn s6' 40/UBND-CQKTTT ngay 15/01/2019; UBND huyen Tien Yen ban hanh Van bdn so 114/UBND-TD ngay 31/01/2019; UBND thj xa Dong Tri^u ban hanh Van ban so 189/UBND ngay 30/01/2019;
UBND huyen Hoanh Bo ban hanh Van bdn so 316/ UBND-KTTTr ngay 01/3/2019; UBND thj xa Qudng Yen ban hanh Van so 255/UBND-TD ngay 14/02/2019, UBND huyen Binh Lieu ban hanh chi thj so 739/CT-UBND ngay 15/3/2019; UBND huyen Hai Ha ban hanh Van ban sd 196/UBND-KTTTr ngay 18/02/2019; UBND thanh pho Ha Long ban hanh Van ban sd 887/UBND ngay 15/02/2019; UBND huydn Van Don ban hanh Thong bao sd 68/TB- UBND ngay 13/3/2019.
(2) Uy ban nhan dan tinh Quang Ninh, Bao cao thUc hien Quyet djnh sd 1217/QD-UBND ngay 22/3/2019 cOa Chd tich UBND thh vi "Thanh lap Td cdng tie cija ChO tich UBND thh de to chOc thUc hidn cong tic kiem tra, ra soat, giii quyit khiiu nai, to cao dong ngUdi, phOc tap, keo dai".
(3), (4) Uy ban nhan dan tfnh Quang Ninh, Bao cao tht/c hien Ke hoach so 45/KH-UBND ngay 03/10/2017 cOa UBND thh vi viec tiep tue kiem tra, ra soit giii quyit cac vij viec khiiu nai, to cao, kien nghi phOc tap, keo dai.
