NGHIEN CL/U N O I DUNG VE QUAN LY CAN DAO TAO CHO T H A N H VIEN THAM GIA DON Vl DAO TAO VA TU VAN
VE QUAN LY
Nguyen Van Hien, Le Thj Tai Trddng Dai hgc Y Ha Ndi
Muc tieu: xdc dinh cdc ndi dung cu the trong 5 linh vdc quan ly (QL) can dao tao cho cdc thanh vien tham gia ddn vi Dao tao vd Td vd'n (DT&TV) Qudn ly thudc Dd dn Viet Nam - Hd Lan Trddng Dai hgc Y Hd Ngi. Dd'i tugng va pbuang phap nghien cdu: nghien cdu md td cdt ngang, sd dyng bg cdu hdi phdng van ca nhan cac dd'i tddng nghien cdu. Ke't qud: y kien cua 144 can bg neu cac ndi dung vi 5 linh vdc quan ly can dao tao cho thanh vien ddn vi Ddo tao vd Td van qudn ly diu Id cdc ncji dung cu thi vd rat cd ban, cdc ndi dung nay bao triim ca 5 linh vdc quan ly. Nhdng ndi dung ddac nhiiu y kiin neu can ddo tao nhd't Id: quy trinh va cdc bddc lap ki hoach (LKH) chien Idgc: 45,1 % y kiin; Quy tdnh vd phdang phdp quan ly nhan ldc:
52,1% y kiin; Kiin thdc ca ban vi len ke hoach vd qudn ly: 61,1% y kiin; Kien thdc ca ban ve chdang trinh/dd an: 52,1% y kiin; Phdang phdp quan ly chat Idang ddo tao 40,9% y kiin. Ket luan: nhiiu ndi dung cu the ve 5 linh vdc quan ly can ddo tao cho cdc thdnh vien tham gia dan vi Ddo tao vd Td van quan ly. Cdc noi dung ddng quan tdm ddo tao nhdt cho cdc thdnh vien dan vi Dao tao va Td van quan ly Id: Kien thdc ca ban ve len ki hoach vd qudn ly; Quy tnnh vd phdang phdp quan ly nhdn ldc, Kiin thdc ca ban vi chdang thnh/dd dn; Quy tnnh vd cdc bddc len ke hoach chiin Idgc; Phdang phdp quan ly chd't Idgng dao tao.
Tii khoa: quan ly, dao tao, lap ke hoach
I. DAT VAN DE
Chat luong cung cap djeh vu chain sdc sdc khde (CSSK) phu thupc rat nhieu vao edng tde QL, vi the edn bp y te ndi ehung vd dae biet cae can bo lam edng tdc QL trong ngdnh y te ndi rieng can ddpc ddd tao v l QL. Cdc edn bd y te p h l i ed kha nang tham gia vdo qud trinh LKH eae djeh vu CSSK, bao gdm xdy dUng mue dich, muc tieu vd cdc hoat dpng, ddng thdi e i n biet xde djnh ede chien Idpe thieh hdp de dat ddde ede mpe dich vd muc tieu da neu ra. Qua trinh QL dda tren ede ed sd vd phUdng phdp khoa hpe. Cd nhieu edng eu va md hinh hien dai v l QL ed the dp dung, gidp tdng cddng hieu qua cua QL y t l d Viet Nam.
Chdc nang cua cae phddng phap vd chien Idee khoa hpe QL la tao ra khd ndng thdnh cdng cho cae hoat dpng eua can bd y te va cdn bd QL trong nhdng hoan ednh va dieu kien eu the cua mdi
trddng lam viec. Xua't phdt td nhu c l u thUc te, Ddn vj Ddo tao vd Td va'n (DT&TV) Q u i n ly da dUdc thanh lap trong khudn khd DU dn Viet Nam - Ha Lan eua Trddng Dai hpc Y Ha Ndi |1]. Muc tieu cua Ddn vj DT&TV Quan ly la nang eao ndng ldc dao tad, nghien edu vd td van q u i v l QL che ede thdnh vien tham gia ddn vj, qua dd gdp phdn tang cddng dao tao v l QL eho ede ddi tddng e l dai hpe va sau dai hpe. De ed b i n g chdng lam ed sd xay ddng mue tieu chddng trinh, soan t h i o npi dung tdi lieu va td chdc ddo tao sdt hpp vdi nhu c l u thdc t l v l QL va djnh hddng cho boat dpng cua Ddn vi DT&TV Q u i n ly chung tdi dd thdc hien de tai: "Nghien edu npi dung qudn ly e i n ddo tao eho thdnh vien tham gia ddn vj Ddo tao vd Td van Qudn ly". Mue tieu:
Xac dinh cac ngi dung cu the ve 5 linh vUc quan ly can dao tao de nang cao nang luc cho
cac thanh vien tham gia Dan vi Dao tao va Tu van Quan ly cua Du an Viet Nam - Ha Lan Truang Dai hgc Y Ha Ngi.
II. DOI TUONG v A PHUONG
P H A PNGHIEN CL/U
1 . Doi tupng va thdi gian nghien cu'u:
- Ddi tdang nghien cdu: can bp cua eac ddn vj: Trddng Dai hpc Y Ha N d i ; Trddng Dai hpe Y Thdi Nguyen; Trddng Dai hpe Y H I i Phdng;
Trddng Dai hoe Y Thdi Binh; Trddng Dai hpc Y Hue; Khoa Y - Dupc Tru'dng Dai hpe Tay Nguyen;
TrUdng Dai hpe y C i n Thd; Vu To ehdc can bp Bd Y te; Trddng Cao d i n g Y te Ha Npi; Mpt sd Vien va Bgnh vien; C I n bp Sd y te Ha Nam. Tieu chua'n Ida chpn can bp vao nghien edu la nhdng ngddi dang g i l n g day ve QL, hay dam nhiem cdng tde QL dao tao, nghien cdu khoa hpc, QL nhan ldc, QL k l hoach eua ede ddn vj tren.
- Thdl gian nghien cdu: td thang 8/2007 de'n thdng 3/2008
2. PhUdng phap va npi dung nghien cu'u:
Sd dung phddng phdp md ta cdt ngang b i n g sd dung bp edu hdi de thu thdp thdng tin. Cde thdng tin thu thap tap trung vao xde djnh nhdng ndi dung cu the c i n ddo tao eho thdnh vien ddn vj DT&TV Q u i n ly ve 5 iTnh vdc QL da ddde xae djnh cu the la: Lap ke hoach chien Iddc; Quan ly vd phdt t r i l n ngudn lUc; Lap ke hoach vd QL chung; Lap ke hoach vd QL dd an/chdong trinh;
Quan ly chat Iddng dao tao.
3. Cd mau va chpn mau: 144 edn bp ddde chon chu dich, dd la ede edn bp gidng day v l QL hoac trdc tiep ldm nhiem vu QL d cdc trddng dai hpe y va mpt sd cd sd trong Ngdnh Y te. Hp ddde coi la cdc chuyen gia hieu biet v l thdc trang dao tao, thdc hanh, cung nhd nghien cdu v l QL trong Nganh Y te.
vi the hp ed the dda ra cdc thdng tin sat hdp v l eae ndi dung QL eu the e i n dao tao de nang cao nang ldc eho eae thdnh vien tham gia Ddn vj DT&TV Quan ly eua Dd dn Viet Nam - Ha Lan.
4. Cong cu va phUOng phap thu thap thong tin: bd cau hdi phdng van ddde phdt trien de thu
nhan cde thdng tin c i n thiet. Cdn bd nghien edu eua ddn vj DT&TV Q u i n ly thupc Dd dn Viet Nam Ha Lan, Trddng Dai hpc Y Ha Npi td chdc hpp gidi thieu mue dich xdy dUng ddn vi, mue tieu eua viec thu thap thdng tin va hddng d i n eae edn bd t r i ldi bp edu hdi. Cde nghien edu vien kiem tra tai chd bd cau hdi tra ldi de d i m bao thdng tin ddde eung cap d l y du, dap dng yeu cau ndi dung nghien cdu.
Sd lieu duoc nhdp vd xd ly b i n g chddng trinh Epi Data 3.1 va Excel.
III. KETQUA
1. Mpt so thong tin ve ddi tUpng dUpc dieu tra Ddi tddng nghien cdu la 144 can bp trong do:
- Nam 104 (72,2%); Nd 40 (27,8%).
- Tudi trung binh: 45,4 ± 8 tudi
- Nam edng tde trung binh: 21,7 ± 9,5 nam - Ldnh dao cae Phdng, Ban, Khna, Bd mdn eua cdc Trddng Y: 4 7 , 9 % (59 ngddi).
- Chuyen vien cdc Phdng, Ban cua Trddng Y:
8,3% (12 ngddi).
- Cdn bp g i l n g day tai cdc Trddng Y: 21,0%
(30 ngddi)
- Lanh dao Trddng, mpt sd Vu cua Bp Y te:
8,0% (11 ngddi)
- Lanh dao Sd y te, cdc Phdng, Ban cua Sd y te: 11,8% (17 ngudi).
- Can bp cde Benh vien, Vien: 3,0% (5 ngddi).
2. Nhu cau dao tao ve Imh vUc lap ke hoach chien lUpc
Bang 1. Kie'n thdc, ky nang cu the ve lap ke hoach chien lugc can dao tao STT
1 2 3 4 5 6
7
8
Npi dung Quy trinh va eac bddc LKH chien Iddc Khdi niem, ndi dung v l LKH chien lUde
Phddng phap thu thap, phan tich tinh hinh thdc trang Phdn tich mdi trddng SWOT eho LKH chien Idoe Phan tich cac chien Iddc trcng ke hoach chien Iddc Lap ke hoach chien Iddc chd ddn vj
He thdng hod cae ngudn sd lieu vd phien giai d l d i n l trang eho LKH chien lUpc
Cae ndi dung khae: Phddng phap thu thap, phien g i l i tin, LKH tdng the, phan tfeh ede chien lUpc...
Tgia
thdr thdc
era
n 55 59 30 25 19 18 10
20
(%)
(45,1) . (41,0) (20,8) (17,4) (13,2) (12,5) (5,9)
(13,9)
Nhdn xet: Td bang 1 cho tha'y nhu cau dao tao kien thdc, ky ndng ve LKH chien Idgc ddac cdc can bg neu ra la rat ca ban. Ndi dung du tien cao nha't la dao tao ve: Quy trinh vd cac bddc LKH chien Idgc chiem 45,1% y kie'n. Tiep de'n Id cdc yeu cau ddo tao ve khdi niem chung LKH chien Idgc, thdng tin va phdn dch thdng tin phue vu cho LKH chien Idgc vdi ty le y kien tdang dng Id 41,0% va 20,8%.
3. Nhu cau dao tao ve ITnh vUe quan ly ngudn lUc
1 Bang 2. Kien thdc, ky nang cu the ve quan ly ngudn lUc can dao tao STT
1 2 3 4 5 5 7 8
9
Npi dung Quy trinh va phddng phap QL nhan ldc Nguyen ly va mo hinh QL nhan ldc Kien thdc va ky nang can ed eua ngddi QL Xay ddng chien Iddc va LKH phdt trien nhan Ide.
Tinh toan nhu eau ngudn nhdn ldc Ddng ed thue day ngudn nhan ldc Q u i n ly taJ chinh, danh gid kinh te
Cde phddng phap danh gia ngudn ldc va djeh vu
Cde npj dung khae: Giao due ly tddng, ky nang qudn ly nhdm, giam sdt nhdn ldc, danh gid chat Iddng djeh vu...
n 75 52 45 42 31 25 24 19 31
(%)
(52,1) (43,1) (31,3) (29,1) (21,5) (18,1) (16,7) (13,2) (21,5)
Nhan xet: Ket qua bang 2 cho thay cac ndi dung QL ngudn life ddac cdc cdn bd quan tdm nhat Id QL ngudn nhan ldc, trong dd cd ty le 52,1% cdn bg neu len can dao tao vi quy tnnh QL nhan ldc va 31,3% can bd neu du tien ddo tao ve nguyen ly va md hinh QL ngudn nhan ldc. Cac y kien ve cdc du tien khac trong ddo tao QL ngudn ldc cung tap trung chil yeu vao cac ndi dung lien quan den QL nhan life vd cung cd mgt sd y kien (16,7%) neu len can ddo tao vi QL tdi chinh vd ddnh gid kinh te.
4. Nhu cau dao tao ve ITnh vUc lap ke hoach va quan ly chung
Bang 3. Kien thdc, ky nang cu the ve LKH va quan ly chung can dao tao
STT Npi dung N (%) Kien thdc cd b i n ve LKH vd QL 88 (61,1)
Cdc nguyen ly q u i n ly va LKH 62 (43,1) Phong each, nang Ide eua ngddi QL, lanh dao 49 (41,0) Cde bddc LKH 45 (31,3) Xde dinh van d l eho LKH 40 (27,8) Xde djnh du tien trong LKH 40 (27,8) D l xua't giai phdp can thiep 39 (27,1) Xay ddng chi sd, cdng eu gidm sat, danh gia 31 (21,5) Phddng phdp va edng eu LKH 31 (21,5) 10 Theo ddi QL thdc hien ke hoach 29 (20,1)
Cde ndi dung khae: Q u i n ly nhdm, phddng phdp va edng eu LKH, chon g i l i phdp k h i thi, chpn Uu tien...
Nhdn xet: cdc kie'n thdc va ky nang khd chi tiet ve LKH va quan ly da ddac cdc can bd neu len can ddac dao tao, trong dd cd 61,1% y kien neu can dao tao ve kien thifc vd ky nang ea ban ve QL. Cdc nguyen ly QL vd LKH va phong each, ndng life cua ngddi QL vd Idnh dao cung cd nhieu y kien neu can ddac dao tao, tdang dng vdi cdc ty le Id 43,1% vd 41,0%. Ndi dung kien thtfc va ky nang theo doi, giam sat la cac khia canh quan trgng trong QL chung cung cd ty le 21,5%o can bo de cap can dao tao.
5. Nhu cau dao tao ve quan ly chUOng trinh/dU an
Bang 4. Kie'n thdc, ky nang cu the ve quan ly chuang trinh/dU an can dao tao
STT 1 2 3 4 5 6 7 8 9
Npi dung
Kien thdc ed b i n v l chddng trinh/dU an, khdi niem Quy trinh LKH chddng trinh/dd dn
Hddng dan phdt trien vd QL chddng trinh/dd dn Xay ddng chien Iddc chddng trinh/dd an Xdy ddng ndi dung hoat ddng dd dn
Theo ddi gidm sdt, danh gid chddng trinh/dd dn Cde ehi sd thee ddi, gidm s i L danh gia chddng trini Q u i n ly ngudn lUe thdc hien dd dn.
Danh gid boat dpng dd dn
1 v l
h/dd
d d dn, dd an tdi trp.
dn
N 75 67 54 51 51 45 42 37 32
(%)
(52,1) (45,5) (37,5) (35,4) (35,4) (31,3) (29,1) (25,7) (22,2) Cde ndi dung khae: Khung logic, LKH theo Logframe, bdo edo dd d n , d i u ra ^
dd k i l n , cde ben lien quan.... '
Nhdn xet: bang 4 cho tha'y cd 52,1% y kien neu can dao tao kien thdc ca ban ve chdang tnnh dd an, 45,5%, y kie'n neu can ddo tao quy tnnh LKH chtfang trinh/dd dn. Cdc y kien khde cung da neu len cdc nhu cau can ddo tao ve cdc khia canh quan trong khde trong QL chdang tnnb/dd dn Id: Hddng dan phat trien vd QL chdang tnnh/dd dn, xdy ddng chien Idgc, ndi dung boat dgng, theo ddi, gidm sat chdang tnnh/dd an.
6. Nhu cau dao tao ve quan ly chat lUpng dao tao
Bang 5. Kien thdc, ky nang cu the ve quan ly chat lUgng dao tao can dao tao
STT 1 2 3 4 5 6 7 8 9
Npi dung Phddng phap QL chat Iddng dao tao Npj dung QL chat lUpng dao tao Phddng phap danh gia nhu cau dao tao Kie'n t h d c c d b i n ve QL chat Iddng, ISO.
Cde phddng phap danh gia, Iddng gia chat Iddng
Xay ddng tieu chuan danh gia chat Iddng dao tao, dich vu.
Ky nang e i n ed eua ngddi lanh dao trong QL chat Iddng P h i n m i m q u i n ly chat Iddng dao tao
Cde y k i l n khde: QL chddng trinh dao tao, QL boat ddng dao tao, lap chdong trinh q u i n ly hpc vien...
n 59 48 37 28 27 25 18 17 45
(%) (40,9) (33,3) (25,7) (19,4) (18,8) (17,4) (12,5) (11,8) (31,3)
Nhdn xet: Nhieu ndi dung kien thdc vd ky nang ve chat Idang ddo tao da ddac cac can bd neu len la nhu cau can du tien dao tao. Cdc nc5i dung ddac nhieu y kie'n de cap can ddo tao nhd't Id phdang phdp QL chd't Idang dao tao, ndi dung QL chat Idgng dao tao, phdang phap ddnh gid nhu cau ddo tao, tdang dng vdi cdc ty le la: 40,9%; 33,3% va 25,7%. Cac ngi dung khac ve QL chat Idgng dao tao cung ddac di cap nhdng deu vdi ty le dddi 20%o.
IV. B A N L U A N la 2 ndi dung ed b i n ma tae g j l Janet Shapirc da Cde k i t q u i td nghien edu eho tha'y nhu c l u neu trong tai lieu ve LKH chien Idpe [4]. V l ndi dao tao QL ly rat da dang. C l 5 linh vdc QL ddde dung eu the trcng QL ngudn ldc, dang quan tdm xde djnh deu ed nhieu npi dung e i n ddo tao eho nha't la cae ndi dung: Quy trinh va phddng phap cde thanh vien ddn vj DT&TV q u i n ly. Cac npi QL nhan ldc ( 5 2 , 1 % y kie'n); Nguyen ly vd md dung nay deu la npi dung cd ban ma nhieu tai hlnh QL nhan ldc ( 4 3 , 1 % y k i l n ) . Chung ta d i u lieu QL v l CSSK da d l cap de'n [3, 4, 5, 6]. Cae biet trong eae ngudn ldc thi nhan ldc la ngudn ldc kien thdc va ky nang ed b i n vd nang cao trong quan trpng nhd't, vi the ndi de'n QL ngudn Ide tdng iTnh vdc QL d i u da ddoc ede edn bd neu ra nhieu y kien nhd't dupe neu ra Id ndi dung QL can ddo tao eho thanh vien ddn vj DT&QL. B I n g ngudn Ide, dieu nay edng rat phu hpp vdi vai trd 1 eho tha'y linh vdc LKH chien Iddc eac npi dung cua nhan lUe va QL ngudn nhdn Ide ma tde gia can ddde chu y dao tao nha't la: Quy trinh va eae Michael Armstrong dd d l cap [7]. N h d n g ndi bddc LKH chien Iddc ( 4 5 , 1 % y kien); Khai niem, dung ve linh vdc QL vd LKH chung ddde nhieu y npi dung LKH chien lUdc ( 4 1 % y kien), day cung kie'n neu can ddo tao eho t h d n h v i e n ddn vi
DT&TV Q u i n ly: K i l n thdc ed b i n ve LKH vd QL ehung ( 5 1 , 1 % y kien); Cde nguyen ly QL vd LKH ( 4 3 , 1 % y kien neu). Cde npi dung nay eung Id eac npj dung rd't e i n thiet ddpc ddo tao cho mpi cdn bp y te vd vdi ede edn bp QL thi e i n ddde ddo tao mdt cdch bdi b i n . Hien nay do nhu e l u phdt t r i l n v l cdc linh vUe CSSK ngay edng eao, de g i l i quyet sdu tdng iTnh vdc trong CSSK e i n cd ede chddng trinh/dd dn. K i t q u i nghien edu d b i n g 4 cdng dd chi ra npi dung cu the ve QL chUdng trinh/ dd dn c i n ddd tao nhd't Id: kien thdc ed b i n v l chddng trinh/dd an ( 5 2 , 1 % y k i l n neu); Quy trinh LKH chddng trinh/dd dn (45,5% y kie'n neu).
Nhu vay ed the nhan tha'y nhu e l u dao tao eho t h d n h v i e n ddn vj D T & T V q u i n ly ve chddng trinh/ dd dn eung la eac npi dung co b i n ma eae tai lieu QL chdong trinh/ dd dn da viet [2]. LTnh vdc QL chat Iddng ed 2 npi dung eu the ma eac can bd ddde hdi y kie'n neu len nhieu nhd't la:
phddng phdp QL chd't Iddng dao tao vd ndi dung QL cha't Iddng ddo tao, tddng dng vdi 4 0 , 9 % va 33,3% y kie'n.
Cd the nhan tha'y ty le y kie'n neu ve tdng npi dung cu the trong mdi ITnh vdc QL e i n dao tao cho thdnh vien don vj D T & T V Q u d n ly khdng cao. K i t q u i ndy eung hdp ly do mdi edn bd ddpc hdi y k i l n nhin nhdn nhu cdu dao tao cu the ve QL td khia eanh lien quan den vj tri, iTnh vUe cdng tde vd kinh nghiem thdc te cua hp, vi vdy hp cho Id can ddo tao Uu tien ve ITnh vdc dd. Cdc can bd khde lai quan tdm den ITnh vdc QL lien quan khde cua hg nen dUa ra npi dung kien thdc, ky ndng cu the can ddo tao lien quan de'n ho.
Nhirng d i l m quan trpng nhd't Id neu nhin tdng the k i t qua nghien cdu cd t h i tha'y tat c l k i l n thdc, ky nang ca ban va nang cao trong 5 iTnh vdc QL d i u dd dUdc neu ra can ddde dao tao eho ede thanh vien tham gia ddn vj DT&TV q u i n ly. Mdt thdc te khde la: Qudn ly Id ITnh vdc khd, phde tap, vi the mpt cdn bp khd cd du kien thdc, kinh
nghiem de nhin nhan todn dien vd dda ra cdc y k i l n day du ve mpi ITnh vdc trong q u i n ly edn ddo tao [6, 8).
Cae k i t q u i nghien edu dat ddde rd't cd gia trj thdc te, vi dd la ede b i n g chdng dang tin eay giup cho don vi DT&TV Q u i n ly sd dung lam co sd xay dung chuong trinh, xdc dinh ndi dung vd LKH cdc khod dao QL phu hdp, dap dng dUdc nhu e l u thdc te ve ddc tao QL cho eae t h a n h v i e n don vi DT&TV Quan ly. Chdng tdi cho r i n g gid trj eua cde y kien ve nhu e l u ddo tao QL md cdc cdn bp neu ra khdng chi sd dung cho xay ddng ke hoach ddo tao nang eao ndng Ide eho cdc thdnh vien ddn vj DT&TV Q u i n ly md ket q u i ndy edn la nhu eau thdc te v l dao tao eho nhdng can bd QL tai ede eo sd trong ngdnh y te hien nay. Vdi cdc trddng ddo tao cdn bp y t l eung cd the tham khao eae thdng tin v l nhu can ddo tao k i l n thdc vd ky nang QL td nghien edu nay de gdp p h i n xay ddng ede npi dung, chddng trinh ddo tao QL cho cde ddi tddng thich hop, nhd't la ede ddi tddng sau dai hpe trong cdc trddng y.
V. KET LUAN
C l 5 linh vdc QL ddde xdc djnh la: quan ly chien lUdc; Quan ly ngudn lUc; Quan ly va LKH chung; Quan ly chddng trinh/dd dn vd Qudn ly chd't Iddng ddo tao d i u ed ede ndi dung cu the c i n ddo tao cho cdc thdnh vien ddn vi DT&TV Q u i n ly thudc Dd dn Viet Nam - Ha Lan Tnrdng Dai hpc Y Hd Npi.
Nhdng ndi dung cu the cd n h i l u y kien de xua't c a n ddo tao cho ede t h d n h v i e n ddn vi DT&TV q u i n ly la: quy trinh vd eae bUde LKH chien Iddc ( 4 5 , 1 % y kie'n),Quy trinh vd phddng phdp QL nhdn ldc ( 5 2 , 1 % y k i l n dd neu); Kiln thdc ed b i n v l LKH vd QL ( 6 1 , 1 % y kien dd neu);
Kien thdc cd ban v l chddng trinh/dd an ( 5 2 , 1 % y k i l n dd neu); Phddng phdp QL chd't lUdng dad tao (40,9% y kie'n dd neu).
T A I L I E U T H A M K H A O
1. Bp Y te, Bp Giao due va dao tao (2006); Dd an: Xdy ddng cdc ddn vj dao tao vd td vd'n trong tam trddng dai hpe Y phue vu eho edng tdc ddo tao ngudn nhdn ldc, gdp phdn phdt trien Nganh Y t l V i e t Nam, Ha Ndi; Van kien D d d n ddde Chinh phu Ha Lan Phe duyet; Thdng 12 - 2006.
2. Bp Y te; Vu Khoa hpc va Dao tao (2004);
Xdy ddng vd phdt t r i l n dd dn Y te; Nha xud't ban Y hoe; 357 trang.
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Summary
STUDY ON SPECIFIC CONTENTS OF 5 ASPECS OF MANAGEiVlENT NEEDS TO BE TRAINED TO IMPROVING CAPACITIES FOR MEMBERS OF
CENTER OF EXCELLENCE IN MANAGEMEMT
Objective: To identify the specific contents of fine management aspects needs to be trained for members of center of excellence in management of Vietnam the Netherlands Project, Hanoi Medical University. Method: A cross sectional study has been carried out by using questionnaire for individual interview. Results: 144 object of study showed the contents of fine aspects of management needs to be trained for members of center of excellence in management are specific and basic contents, these contents cover all contents of fine aspects of management. The contents of management that more people have mentioned should be trained are: Process and steps of strategic planning: 4 5 . 1 % opinion; Process and methods of manpower management: 5 2 . 1 % opinion; Basic knowledge of planning and management:
61.1% opinion; The basic knowledge of Project/Programs: 52.1 %o pinion; The methods of training quality management: 40.9% opinion. Conclusions: Many contents of all fine aspects of management needs to be trained for members of center of excellence in management. The contents should be paid more attention lo train for members of center of excellence in management are process and steps of strategic planning, process and methods of manpower management, basic knowledge of planning and management, the basic knowledge of Project/Programs; the methods of training quality management.
Keywords: management, training, planning
