NGHIEN CUU & UNG DUNG
THLfC TRANG CAI CACH THU TUC HANH CHINH TAI TRUdNG CAO OANG SU PHAM TRUNG UONG
1. M6- d^u
Cii cich thil tuc hanh 2.1. Thyc trgng cii cich chinh hien nay dang li mpt thii tyc hinh chinh tgi trudng trong nhiing khiu trgng yeu CDSP TW
trong su nghiep ddi mdi de phit trien nen giio due. Thu tuc hdnh chinh Id trinh tu vi th&i gian vd^khong gian, cdc giai dogn cdn phdi co de thuc hiin mgi hinh thirc hogt dpng cua cdc ca quan qudn lyhdnh chinh Nhd nu&c, bao gom trinh tu thdnh lap cdc cong s&, trinh tu bo nhiem, dieu dgng viin chirc; trinh tu lap quy, dp dung cdc quy phgm di bdo ddm cdc quyin chu the vd xu ly vi phgm;
trinh tu to chirc, tde nghiip hdnh chinh [8; 12].
Trong cic ca sd giio dye, thu tyc hinh chinh phan inh rd net mdi quan he giua nha trudng vdi cic td chiic, ci rihin. Die biet, cii each thu tuc hinh chinh Ii dieu kien giiip nang cao chit lupng giio due ndi chung va hieu qui quin Iy giio dye ndi ri^eng. Tuy lihien, trong thue te cic thu tuc hanh chinh
ThS. Hi Thj Thu Ti-ang, Phiing Thi Nhi Na Tru&ng Dai hgc Suphgm Hd Ngi 2. Npi dung nghien cihi quyet cic thu tyc hinh chinh ' ~ li: thil tyc hinh chinh rudm ri, cic chuyen vien khdng nhiet tinh giai quyet cdng viec ciing nhu hay lim viec rieng trong gid. Tuong ty, sinh vien (SV) ciing thudng xuyen phii chd dgi liu hoic De tim hieu thyc trgng
chiing tdi da lira chgn ngiu nhien 90 sinh vien va 30 giing vien, 30 chuyen vien
ciia trudng Jim khich the thyc hien nhieu loai thu tuc khio sit. Ket qui thu dupe khac nhau mi khdng ro y nhu sau: nghia vi sy cin thiet cua nd,
Bang I: Nhirng Ira nggi gidng vien vd sinii vien thuang gdp khi thuc hien cdc thil tuc hdnh chinh
STT t 2 3 4 5 6 7 8 9 10
V i . . * T M » [ r a ™ r i Phai di li^inhii'u lan
Chuyen vien diirc h i ^ TTHC khong nhi;t tinh Phai ch6 &<fi lau
Chuyen vien den muon hoje khong co mjl 191 nai lam v i ^ Chuyen vien 14m vijc neng trong gii hanh chinh Kionj; dugc hironi; dan c|i Ihe cac quy d|nh ve TIHC khi can thiel Khong dir^rt phan hoi cac kien nyhi ve TTHC Khong diroc liep e^n cac ihong lin ve TTHC Fhai dang them nhihig chi phi ngoat quy djnh
60
Giane X 2 37 197 2 07 1 83 1.9 2 03 1.53 1 7 2 03 30
Sinh Thir 1 5 2 7 6 3 9 8 4 10
X
2 54 2 31 251 27 2 12 2,47 2.21 2 12 2 17 0.39
Thu bic 2 S 3 1 S5 4 6 85 7 10
Nhu vgy, hiu bet cic van ddng thdi hp ciing phan nan de duac xem nhu nhiing can ve sy thieu nhiet tinh ciia cic trough he thdng ,nhi trudng trd ciia qui trinh cai each thii chuyen vien. Mpt dieu dang cdn tdn^tgi mdt sd hien tuong tye hinh chinh khi dupe dieu chii y li phin ldn giing vien
tra_ deu cd diem TB >1.5.
Dieu dd chiing td, cic thii tyc hanh chinh dupe tien hinh trong nhi trudng chua tuan theo cic nguyen tic dupe
vi thuc tidn nhu tren, trong quy dinh, ddng thdi phin inh dugc giii dip nhirng thac mic khudn khd bai bio, chiing tdi mdi quan he ldng leo giua ve cic quy dinh hinh chinh.
xin gidi thieu vd thue trang cic thinh vien trong td chiic. Tuy nhien, ch SV v i giing cii cich thii tuc hanh chinh Cu the hom,theo y kien cua vien deu thdng nhit rang hg tgi trudng Cao ding Su giing vien, nhung vin dd hp dudng nhu lAdng bao gid phamTrung uang. thudng gap nhit khi can giii phii ddng nhiing khoin phu
Ngdy nhgn bdi 10/04/2013. Ngdy duyft dang 25/4/2013
TAP CHI THIET BI GIAO DUC-SO 93-05/2013 • 2 3
khi phd bien nhu; rudmi ri, chdng cheo, cung nhic, cich thiic giii quyet cham tre, thieu nhiet tinh...
Xuit phit tir ca sd ly luin
cho ring hp thudng xuyen dugc giiip dd de giai quyet cac thil tyc hanh chinh khi can thiet trong khi dd so lieu ve SV cho thay hp hiem khi
Ill
NGHIEN CUU & UNO DUNG phi ngoii quy dinh.Ben carji dd, khi phan tich siu sd lieu thu dugc chiing tdi nhin ihay cd su khic biet trong dinh gii cua SV cac khda. Ket qui the hien qua bang sd lieu dudi day:
dp vi tinh than lim vipc ciia cac chuyen vien (didm TBC
< 2.27).^ Ngupc lai, nhdm khach thd khdng lim cin bp ldp thudng xuyen bi can trd, ddng thdi, khdng thd thiet lap dupe mdi quan he thien
^ 2: Ddnh gid ciia sinh vien cdc khoa khdc nhau ve nhirng trd nggi ihudng gap khi thtrc hi?n thu tue hdnh chinh
ST T 1 2 3 4 5 6 7 8 9 10
via ah
Thii t\ic ruom ra Phuidi Ifl nhicu liin
Chuyen viin tintc hi4n TTHC khflng nhi^t llnh Phat chci Ji^i lau
Chuyen vien d^n mu$n hoiK. khdng cd m^t t^\ nai Um vi«c Chuyen vien lam vijc ning tront; gio h4nh chinh lOtong dinjc hining d5n c\\ ihc cac quy djnh \6 TTHC khi can ihicl
Khong dii^rc phan hfli cdc kien nghi ve I'l 1 IC Khong duije liep can cac Ihong tin ve TTHC Phat dong Ihem nhitng chi phi ngoai quy itph
z=
M«n kh6B [VHm Ihir 1 X
26 29 25 2 25 2 1 22 2 07
Thir bile 2 3 1 45 85 4,5 7 6 8.5 10 30
Mini thti 2 X 2,5 23 2,4 2.7 2,2 2.3 2 1 1 9 2 0.3
Thtr bf.:
2 45 1 1 6 45 7 9 8 10 30
iNfitr X 24 21 23 27 2.2 2.6 24 2 3 2.5 0.2
lhir.1 Thii bfl 45 9 65 1 8 2 45 65 3 10 3D
Ddi vdi SV nam thii nhit va nam thii hai, van dd hp rat thudng xuyen bat gap dd sy thidu nhiet tinh va khdng lim diing trach nhiem cua cic chuyen vien hanh chlnh.
Trong khi dd, dieu khien SV nam thir ba khdng hai ldng nhit la sir chii dpng cua hp trong thuc hien cac thii tuc hanh chinh khdng dugc dip img diing mire.
Die biet, cd su khac bidt tydng ddi ldn giiia y kien danh gia ciia cac SV lim can bp Idp vi cac SV khdng lim can bp ldp. Bang sd Hdu dudi day phan anh kdt qua nghien ciiu neu tren (Bang 3):
Quan sit diem TB ciia hai nhdm dugc dieu tra chung tdi nhan thay cac can bp ldp gap it trd nggi born ddi vdi cac thu tuc hanh chinh ciing nhu cd dinh gia tdt hom vd thii
cim va khich quan ddi vdi cic chuydn vien hinh chinh trong trudng (didm TBC >
2.23).
Tir nhirngphan tich d tren, chung tdi ket luan rang: cii cich thu tuc hinh chinh tai trudng CDSP TW cdn tdn
BdngS. Ddnh gid cua SV ldm cdn bo lop vd Ichong ldm cdn bp lop ve nhirng tro nggi ihucmg ggp Ichi thuc hiin thu (yc hdnh chinh
tai nhieu hgn che, chua tuan theo cie quy dinh chat che vd thuc hipn thu tyc haiih chinh.
2.2. Nguyin nhdn dnh hu&ng den thuc trgng cdi cdch thu tuc hdnh chinh tai tru&ng CDSP TW
Bdng 4: Cdc nguyin nhdn dnh hu&ng den thuc trgng cdi cdch thu thuc hdnh chinh
Theo dinh gii chung cua cic chuyen vien hinh chinh, viec phii dam nhan nhidu cdng vide khic nhau cdng vdi chd dp dai ngd khdng thoa darig, cdng viec nhim chin, thieu phuang tidn, trang thidt bj vi su map md khdng ro rang cua cac quy djnh ve thu tyc hinh chinh Ii nhiing nguyen ^nhan ca ban anh hudng ddn hogt dpng vi hieu quicdng vide ciia hp. Khi xii li sd lieu chiing tdi cdn nhan thay sy khac bidt trong danh gii ciia cic chuyen vidn nam vi chuyen vidn nir vi cic chuyen vidn cd tham nien khac nhau. Cic chuydn vien nam it bi inh hudng bdi ap luc cdng vide, ddng thdi, hg cung it gap khd khin trong cdng viec ban cac chuyen
STT 1 2 3 4 5 6 7 8 0 10
\iaai
Thu iiic nrttin ra Phai di lilt nhieu lan
Chtiyen vifln lhi;c hifn TTHC khong nhiC-t lmh Phai chfl dQt lau
Chuyen vien den mupn hoijc khong co tiijl 151 ntii lam Chuyen vicn l^m vijc nfng Irong gift hanh chmh Khong dtrijc hirong dan cv (he cac quy d)nh ve TTHC khi cin thiet
Khong dirpc phan hoi cic kien ngh| vc TTHC Khong diroe liep c^in cac thong tin ve TTHC Phtti dong Ihem nhOng chi phi ngo^t quy dinh
1'
Cin b^ lltV X 321 I.S3 1 79 2 27 1 71 2 1.71 1.83 1.75 021
Thir bfic 1 4 5 6 2 85 3 8 5 4 5 7 10 24
Sinhvi
s
2 67 2 49 2-73 2,89 2 27 2 64 2 39 2 23 2 32 0-46
nkhic Thii b|c 3 5 2 1 E 4 6 9 7 10 66
2 4 • TAP CHi THIET BI GIAO DUC-SO 93-05/2013
NGHIEN CUU & UNG DUNG
Bang 4: Cdc nguyen nhdn dnh hu&ng den thuc trgng cdi cdch thu tyc hdnh chinh
STT 1 2 3 4 S 6 7 8
Khd khin Cac quy dinh vi TTHC chua r8 rang, day du Phat dim n h ^ nhieu con); vifi khac nhau Khdng cfl chuyen mon ve TTHC Ap li^c c6ng v t ^ cBo
Dot nigns thyc hifn 1 ItllJ khong Ihyc hifn ilung G^ ycu cau dS IhonR bdo
Che dp boi dutfng eho cie chuyjn vifn hddi chinh chua cfl
Thiiu phirong ti?n, trang thtet bi ph\ic vv cho cflng Cong vifc nhikm chan
MucdS RTX Ui)
2 10 0 2 3 0 7 6
TX (i2) 20 15 13 10 17 27 6 15
DK UI)
«
5 12 IS 10 3 17 9KBG 0 0 5 0 0 0 0 0
X 1.8 2 17 1.27 1,47 1 77 19 1 67
17 Thd- b|c 3 1 g 7 4 2 6 5 E = 30
vien nil v i e i c chuyen vien cd tham nien cang lau ciing it gap p h i i c i c van dd phat sinh trong cdng t i c cai c i c h thii tuc h i n h chinh h a n c i c chuyen vidn cd it tham nidn.
2.3. De xudt mpt so gidi phdp de ndng cao hiiu qud cdi cdch thu tuc hdnh chinh tgi tru&ng CDSP TW
Sau khi da p h i n tich nguydn n h i n chiing tdi de x u i t mdt sd bidn p h i p dd nang cao bidu q u i c i i c i c h thu tyc h i n h c h i n h n h u s a u : ,
Vd phia n h i t r u d n g : can cd kd h o a c h d i o tgo bdi dudng ve mat c h u y e n m d n cho c i c c h u y e n v i d n , h i n h chinh, cd ke h o a c h d i u t u , ddi mdi cac didu kidn c a sd vat chat p h y c vu c d n g t i c c i i c i c h thu tyc h i n h chinh. Bdn c a n h d d , n h i trudng cung n e n cd c i c chinh s i c h k h e n t h u d n g , dai ngd ciing n h u n g h i e n i k h i c phe binh ki luat dd tgo ra tinh eanh t r a n h t r o n g cdng viec, tir dd k h i c h Id tinh t h i n t r i c h n h i d m cua c i c c i n b p chuydn t r i c h .
V e phia c i c g i i n g vidn, SV: khuydn k h i c h s u p h i n hdi, gdp y cua g i i n g vidn,
SV ddi vdi cdng t i c c i i c i c h thii tyc h i n h chinh.
Vd phia cac c h u y e n vien: t a n g c u d n g vide t y b g c , t y bdi d u d n g de n a n g cao c h u y e n m d n . C i n xac dinh r p trach n h i d m v a y thiic mdi quan he giiia cai each thu tuc h i n h chinh v i c h i t l u p n g giao due ciia n h i t r u d n g de cd t h i i d o , irng xir va boat d d n g phii h g p vdi cdng vide d a n g d a m trach.
T a i lieu t h a m k h a o 1. Bd G i a o due v i D i o t a o , Q u y e t dinh so 1562/
Q D - B G D D T vd Kd h o a c h c i i each h i n h chinh giai d o a n 2 0 1 2 - 2 0 1 5 .
2. Biii T h e VTnh, Ddi m&i tu duy hdnh chinh- Nen tdng virng chdc cho khdu dot phd cdi cdch hdnh chinh- T a p chi K i n h td v i D u b i o sd 2 / 2 0 0 7 .
3 . C h i n h phii, N g h i quydt sd 3 0 c / N Q - C P b a n h i n h c h u a n g trinh tdng thd c i i c i c h h i n h chinh n h a n u d e giai d o a n 2 0 1 1 - 2 0 2 0 n g i y 8 / n / 2 0 1 1 .
4 . D a u Thd Tyng^ Cdc gidi phdp di thuc day cdi
edeh viee thue hiin thu tuc hdnh chinh trong cdc tru&ng Dgi hpc vd Cao ddng hien nay, L u i n van thac sT q u i n ly h i n h chinh c d n g .
5. G i i o trinh Q u i n ly h i n h chinh N h i n u d e , tap 1, H o c vidn H i n h chinh Q u d c g i a , 1 9 9 9 .
6. Ld Q u y n h , Cdm nang nghiip vu qudn ly tru&ng hoc. N x b L a o d d n g xa hdi, 2 0 0 5 .
7. Luat G i i o , d u e 2 0 0 5 . Lugt sira ddi, bd sung mpt sd didu cua Lugt G i i o dye.
S u m m a r y A d m i n i s t r a t i v e formality reflects relationship b e t w e e n c o m p o n e n t s in school, and also plays an important role in w h i c h contributes to the quality of education.
T h u s , the goals of research is scrutinizing the reality of m a n a g e m e n t process of administrative formality in Central Higher E d u c a t i o n and analyzing the reasons of its. H e n c e , some solutions are p r o v i d e d to improve the w e a k n e s s of administrative formalities conduction. B e s i d e s , this study can be used as a reference for p e o p l e who care about the area.
Binh ehinh: Ten tic gia bai bao " M i y vi tinh - cong cu hd trg d i e luc cho phuang p h i p md hinh trong dgy hpc V i t ly", trdn Tgp chi sd 9 1 , thing 3 (2013), trang 12, dpc diing l i : Dd Khoa Thiiy Kha.
Tda soan xin ldi t i c g i i v i ban dpc.
TAP CHI THIET BI GIAO DUC-SO 93-05/2013 • 2 5
