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The 1st International Conference on Library and Information Science:

II

(iC

18-19 August,

at Sul<hothai Thammathirat Open University (STOU)

Nonthaburi, Thailand

Organized by

Sukhothai Thammathirat Open University (STOU), Ph.D. Program in Information Science, Library and Information Science Society for Asia and the Pacific (LISSASPAC),

Korea Institute of Science and Technology Information (KISTI)-Keimyung University, Korea, Chonbuk National University, Korea,

Thai Library Association under the Royal Patronage of Her Royal Highness Princess Maha Chakri Sirindhorn (TLA) and

Thailand Convention and Exhibition Bureau (TCEB)

Editors:

ba~~o"

u

Q~lj!B

The 1

r

International Conference on Library and Information Science:

"From Library Open to Open Society"

iCoo 2018

Organized by

.Program in Infom1ation Science, School of Liberal Arts, Sukhothai Thammathirat Tni ersity (STOU), Library and Information Science Society for Asia and the

Pacific (LISSASPAC), KISTI-Keimyung University, Chonbuk National University, Korea,

- Library Association under the Royal Patronage of Her Royal Highness Princess MahaChakriSirindhom (TLA )and

Thailand Convention and Exhibition Bureau (TCEB)

In collaboration with

Faculty of Informatics, Mahasarakham University,

faculty ofHumanities and Social Sciences, Khon Kaen University, D partment of Library Science, Faculty of Arts, Chulalongkom University

Mahidol University Library and Knowledge Center, School of Information, Florida State University, USA,

Ta\ eepanya Foundation- The Stock Exchange of Thailand (SET) Foundation, State Enterprise Employees Union ofPTT Public Company Limited

18- 19 August 2018

At Sukhothai Thammathirat Open University, Nonthaburi, Thailand

· and Smith, T.J. , editors. (2018) The LISSASPAC International Conference on

a~ and Information Science: From Open Library to Open So ciety. No nthaburi, ailand :SukhothaiThammathiral Open University.

, _ p.

ISB. -9 - -616-474-135-5

· rmarion Science- Congresses 2.Library Science -Congresses 3. Title .

III

Note from the editor

""iCoo 20 18 Conference "From Open Library to Open Society." Open concepts in

ation profession cany a long history of openness that has had an impact on the I ·s Life in every society, including open knowledge, open content and open data that ed, reused, and redistributed without legal, social or technological restriction's. The

_ :-this international conference is linked to the trend in LIS education to encourage more

n open science issues, including open library, open access, open data, digital

,.,.. ... ,.,. ... ¥"'· • titutional repositories, digital humanities, digital preservation, open society and

logy.

... tiona) conference is supported by the LISSASPAC Executive Board, the international and the national committee. In this context the organizing committee iinvited submissions ub-themes, receiving an overwhelming response from LIS professionals and related ailand an d overseas. Five keynote speakers, 6 invited speakers, selected 38 contributed _ po ter presenters will take part in the two-day conference.Many thanks to all peer . ally the LISSASPAC President, Prof.Dr.Dong-Geun Oh, and the LISSASPAC er. Asst. Prof. Dr.Suj in Butdisuwan from Mahasarakham University and Assoc. Prof. '-"" - !1;"~_...,...., Tuamsuk from Khon Kaen University, who always support LISSASPAC activities.

'-of the organizing committee, I would like to express the deepest appreciation to all the · utor ke note speakers and invited speakers, who have made signi:ficant contributions me of this international conference through papers based on their original research work • professional experiences.My regards as well to all speakers who contributed papers in e ions and all poster presenters who have made this international conference complete.

to the Thai Library Association (TLA), Prof. Dr.Chutima Sacchanand and the TLA Board, the Dean of the Faculty of Liberal Arts and the working team of Sukhothai

t Open University. There was great teamwork among Thai colleagues in many

d organizations. Thanks to the editing team for their excellent contributions and hard - the e proceedings: Mr.Trevor John Smith, Asst.Prof.Dr.Lugsamee Nuamthanom .Chirasiri Kasemsin Vivekmetakorn. Finally, we hope that the participants enjoy the nference program of iCoo 2018 and hope we all could have the benefits of learning

through our interactions throughout the meeting. We will always embrace open

-hip in an open society.

Associate Professor Dr. Namtip Wipmvin

Co1! erence Chair ofiCoo 2018,Chairperson of the Ph.D.Prog~am in Information Science, School of Liberal Arts, Sukhothai Thammathirat Open Un iversity, Thailand

v

Message from President ofLISSASPAC

(Library and Information Science Society for Asia and the Pacific)

Professor Dr. Uong-Geuo Oh

z= e:r) happy to join in this International Conference on "Library and Infonnation

~:e: From Open Library to Open Society (iC00-2018)," held on 18-19 August 20 18 ..--- othai Thammatirat Open University.

i.he theme of our conference, Open Library and Open Society, there have been so _ discussions focusing on open access and the new roles and functions of libraries,

---ccially related to technological revolution including infol'mation and c:oiturtunication ..-.::U:ology. Most of us expect that this can provide more people with more chances to

~

ess

and use infom1ation and knowledge, and can contribute to make more democratic

· ~quali zed society.

Oa:mg this conference, more than 50 inv ited and contributed papers and more than 20

ter presentations, from USA, Belgium, Japan, Singapore, Taiwan, South Korea,

ti;aysia, lndonesia, Thailand, Sri Lanka, etc. will be presented, and we will discuss about ous aspects under the sub-sessions of open library, digital humanities, open society, and

~ technology.

cl:!. grateful to all the concerned and participants for their contributions and continuous

:-~ns as a president of Library and Information Science Society for Asia and the Pacific.

1 hope this conference can be an opportunity to reconsider how our library can make

_, =mure society and our lives more open, more democratic, more beautiful, and more

peful.

Professor Dr. Dong-Geuo Oh (:~JfH&), Ph.D, MLIS, MBA

Keimyung Uni versity, South Korea

President, Library and Infonnation Science Society for Asia and the Pacific

Co-Editor-in-Chief, Journal of Information Science Theory and Practice

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Sukhothai Thammathirat Open University. Thank you.

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"'TOL'" ~ Th11i laod

X

Editors :

Assoc.Prof.Dr.Namtip Wipawin Trevor John Smith

Assist. Prof. Dr. Lugsamee Kimura Dr.Chirasiri Kasemsin Vivekmetakom

Treasurers:

Suchit Suvaphab (Thai Library Association) Thongroi Panyang (STOU)

Webmaster:

Sikharin Suwannatee (Mahidol University)

Session Coordinators

I

Chair

I

Panel

I

Moderators

I

Facilitators

Keynote and Invited Speakers Session

Session Coordinators

Rattip Phukkeson, Head of STOU International Affairs (STOU) Thongroi Panyang (STOU)

Assoc.Prof. Pawinee Sanchon(SakonnakhonRajabhat University) Assist.Prof.Praima Hiangrat (MahasarakhamRajabhat University) Nattawadee Boonwattanopas(STOU)

Jirawan Sriwong(Thammasat University)

Session 1 : Open Library Session Coordinators

Assist.Prof.Dr.Lugsamee Kimura (STOU)

18 August 2018 Session 1 Open Library

Chair : Assoc.Prof.Dr.Tassana Hanpol (STOU)

Panel: Dr.Wachiraporn Klungthanaboon (Chulalongkom University) Panel : Dr.Sanjay Kataria (Bennett University, India)

Moderator : Assist.Prof.Chommanaad Boonnaree (Kbon.Kaen University) Facilitator: Cbotima Watana (Srinakharinwirot University)

19 August 2018 Session 1 Open Library

Chair : Dr.Ruchareka Wittayawuttikul (Mahidol University)

Panel: Assist.Prof.Dr.Oranuch Sawetrattanasatian (Chulalongkom University)

Panel : Dr.Sanjay Kataria (Bennett University, India) Moderator: Assist.Prof.Dr.Lugsamee Kimura (STOU) Facilitator: Chotima Watana (Srinakharinwirot University)

XI

Session 2 : Digital Humanities

Session Coordinators

Dr.ChirasiriKasemsin Vivekmetakom (STOU) PlmtaWongkongderm (STOU)

~ 1018 Session 2: Digital Humanities

Chair : Assoc.Prof.Dr.Pimonpan PrasertwongRaper (Eastern Asia University) Panel : Assist.Prof.Dr.Pimrumpai Premsmit (Chulalongkorn University) Panel :Prof. Dr. Kathleen Bmnnett (Florida State University, USA) Moderator: Dr.Nattapong Kaewboonma (Rajamangala University of

Technology Srivijaya)

Facilitator: Sirinna Wonkaonoi (MahasarakhamRajabhat Uni v,ersity) ~.gas~ Z018 Session 2 :Digital Humanities

Chair: Assist.Prof.Dr.Pimmmpai Premsmit (Chulalongkom University) Panel : Assist.Prof.Dr.Cbantana Wech-osotsakda (Mahasarakham University) Panel : Prof.Dr. Kathleen Burnnett (Florida State University, USA)

Moderator : Dr.Chirasiri Kasemsin Vivekmetakorn (STOU) Facilitator: Pathitta Wongkongderm (STOU)

Session 3 : Open Society

ion Coordinators

ft. .li.Sachol Narongsaksakul (Panyapiwat Institute of Management) \\ lpada Chaiwchan(SuansunantaRajabhat University)

J -\ugust 2018

1• \ugust 2018

Session 3 Open Society

Chair : Assoc.Prof.Dr.Sompom Puttapitakpol (STOU)

Panel : Assist.Prof.Dr.Somsak Sriborisutsak:ul (Chulalongkom University) Panel: Prof.Dr.Kiduk Yang (Kyungpook National Universilty, Korea)

Moderator: Dr. Titima Thumblunnmg (National Science and Technology Development Agency)

Facilitator: Wipada Chaiwchan (SuansunantaRajabhat University) Session 3 Open Society

Chair : Assist.Prof.Dr.Banjerd Jongapiratanakul (Rajapruk University) Panel: Assist.Prof.Dr.Ruetbai Nimnoi (Mahasarakham University) Panel: Prof.Dr.Kiduk Yang (KYlmgpookNational Universiity, Korea) Moderator: Watsachol Narongsakskui(Panyapiwat Institute of Management)

Facilitator: Dr.Tanisa Sukharom (SuratthaniRajabhat Univ,ersity)

Session 4 Open Technology

Session Coordinators

Assist.Prof.Songlak Sakulwichitsintu(STQU) Pisut Srichan(Uttaradit Rajabhat University)

-\ugust 2018 Session 4 Open Technology

Chair : Assist.Prof.Dr.Suj in Butdisuwan (Mabasarakham University) Panel : Assist.Prof.Dr.Songphan Choemprayong(Chulalong;kom University)

19 August 2018

xn

Panel : Prof.Dr.Paul Nieuwenhuysen (VrijeUniversiteit Brussel, Belgium)

Moderator: Pisut Srichan (Uttaradit Rajabhat University)

Facilitator: Charuwan Limphaiboon (LampangRajabhat University) Session 4 Open Technology

Chair : Assist.Prof.Dr.Songphan Choemprayong(Chulalongkorn University) Panel : Dr.Nattapong Kaewboonma (Rajamangala University of Technology Srivijaya)

Panel : Prof.Dr.Paul Nieuwenhuysen (VrijeUniversiteit Brussel, Belgium) Moderator: Assist.Prof. Songlak Sakulwichits inthu(STOU)

Facilitator: Chatree Wongkaew (STOU)

Poster Session

Session Coordinators

Assist.Prof.Dr.Jutatip Chanlun(Silpakom University) Dr.Duangkaew Ngempoolsap (Kasetsart University) Piyakan Nooprakob (Phuket Rajabhat University) Facilitator: Rojjarin Pangkerd (STOU)

18-19 August 2018 Best Poster A ward

Poster Session

C hair: Assoc.Prof.Chumnan Chaowakeeratipong(STOU) Panel: Poo lsook Priwatrworawute (Thai Library Association) Panel :Wararak Pattanakaitpong (Chiangmai University) Panel: Prof. Dr. Dong-Geun Oh (LISSAS PAC)

Panel: Prof. Dr. B Ramesh Babu (LISSASPAC)

Exchange Cultural Performance Session

Session Coordinators

Dr.Prasittichai Lertratanakehakam (National Library ofThailand) Assist.Prof. Aphaporn Wanna (PetchabunRajabhat University) Rattanapong Yeewanj a i (Mahidol University)

Kingkaew Aumsri (Thai Library Association)

xm

Table of Contents

::1e editor

M WR:"! from President ofLISSASPAC

M::: 4k£k from President of Thai Library Association

ocome Address and Opening Speech from STOU President

£; ~ "' International Conference Committee

_.ore Speakers

I' epic 1 : Open Access, enforced pressure from the public or noblesse

• • • of tbe scholars?

Prof. Dr. Dong-Geun Oh,

President ofLISSASPAC, Keimyung University, South Korea

T-.K! : CoUaboration and Networking for Open Libraries and Open

• t

•ioo.

Prof. Dr. Cbutima Sacchanand,

President of Thai Library Association, Department of

Information Science, Sukhothai Thammathirat Open University.

Tepic 3 : Open and Distance Learning (ODL) in Library and Information

Sciea.."e in lndia.

Prof. B Ramesh Babu,

Former Prof., Dept. of Library and Information Science, University of Madras, India

T.,K 4: \\nat We Mean by "Open": Disciplinarity, Information, and

•

a

_mtation

Prof. Dr. Gary Buronett,

Ct'Uege of Communication & Information at Florida State

l ru\·ersity, Florida State University, USA

Tllpic 5 : Open by default: Embedding Open Access, open data and open

..x.a

in early career researchers' training.

Soeytbip Sukul, EIFL Country Coordinator, Assist. Prof. Dr.Sujin Butdisuwan,

LISSASPAC Thailand Chapter, Dean of Faculty of Informatics,

~fahasarakham University

The ts' iCoo 2018 Conference

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V1

vn

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3

17

26

47

XIV

Invited Speakers

Topic 6: Open Access, Open Data, Open Society: Toward an Open Ethics Prof. Dr. Kathleen Burnnett

Director of School oflnformation, F lorida State U niversity, USA

Topic 7 : Is Open Access Enough? An analysis from the perspectives of the journal accessibility and citation count

Prof. Dr. Joyce Chao Chen Chen,

Graduate Institute of Li brary and Information Studies, National Taiwan Nonna l Un iversity, Taiwan

Topic 8 : Library and Information Science Education in Japan : Current Status aud Future Prospects

Prof. Zensei Oshiro,

Faculty of Letters, Doshi sha University, Japan

Topic 9 :Visual Search for Information Discovery: Systems available on the WWW, their efficiency and evolution

Prof. Dr. Paul Nieuwenhuysen VrijeUniversiteit Brussel, Belgium

Topic

10:

Altmetrics: Current Studies and Future Research Directions

Assoc. Prof. Dr. Jin Cheon Na,

Wee Kim Wee School of Communication & Information

Nanyang Technologica l University (NTU ), Singapore.

Topic 11 : Comparative Analysis of Publication Patterns in KCI and SSCJ journal papers.

Prof. Dr. Kiduk Yang,

Kyungpook National University, Korea

Contributed Papers in Parallel Sessions

Session 1 : Open Library

1.1 Combining Indian Values to Five Laws of Library and Information Science (Arvind K.Sharma, Ind ia)

. .

.

1.2 Innovative L1brary Serv1ces for Net Gener at10n Students

(Josefine Hira Eksi & Munawaroh, Indonesia)

111e ]51 _{iCoo 2018 Conference}

53

II

5-l

71

80

I

81

82

i 93 i

XV

111rt llt-\elopment of Reference Service Innovation in Libraries: 110

l..iiltr':alwn · Re' iew (Kittiya Suthiprapa & KulthidaTuamsuk, KKU , Thail and) llleiH.J"illg to ~ lob i l izing the University Lib1·aries with special reference 12 1

C~t ral Universities: A case study (B.P . Singh, India)

•-=arc-o Data Service in Academic Library: A Literature Review 140

ng .. '\amtip Wipawin , Onanong Nai vikul , Aree Thunkijjanukij ,

t be Characteristics of Editorial Board Members of 152

~~.,...,.,.._~~ rica n and Non-European US Journals Listed in WoS

g-Getm Oh, Ji -sook Yeo, Kiduk Yang, Jongwook Lee, Korea)

'--llilllal ln titute of Ranking Framework and Role of the Librarian 159

:.ra,

A man Kumar, Sandeep Kumar Pathak, India)

Olaliillorath e Model for Faculties-Librarians in Academic Libr aries : 174 ~n Re' iew (Nguyen Thi Lan, Kulthida Tuamsuk, KKU, Thailand)

ef Information Sour·ce and Its Impact upon the Libraries of 187

--~ · C.ollege : an Analytical Study (K. Chinnasamy &

.!Ill\ )

e of Libraries on Lnstagra m to Improve Library Visits 197 :::-:!I':lllla Ginting, Fransiska Timoria Samosir, Indonesia)

~--·

2 : Digital Humanities

-ating Patterns of Research Publications in the Intangible C ultural 2 11

f

-..-... : a bibliometric study

"'"!L~ Premarathne &Hiruni Kanchana Ukwattage, Sri Lanka)

. . ewntuioo of Manuscript With Tradition of Local C ulture in KHP 221

•••-.... ~a Library ofKeraton Yogyakarta, Indonesia

-- J:nti & Helen Dian Fridayani, Indonesia)

t:a~-.~~Ui:5 . !On of Global Open Archives for Social Memories 230

~z. Hyo-Jung Oh, Geon Kim, Chonbuk, Korea)

• :zing and Classifying Knowledge Content of Isan Murals Painting 240

e:: Hoaihongthong, Kanyarat Kwiecien, KKU, Thailand)

ntation of Ga melao And Rocks Karst As Implementation 253

... -.._•tioo Local Content In Dpk Gunung Kidul

.,d Erdiansyah Cholid Anjalia & Arda Putri Winataa, Indonesia)

XVI

• 2.6 Lanna Lacquerware : The Integration of Cultural Heritage to Digital 261

Database (1banchanok Arkomparu & Kanchanee Chanbunruang, CMU,

Thailand)

2. 7 Citation Analysis· of Undergraduate Dissertations: an Assessment of the 269

utilization of information sources as a collection development tool (Hiruni Kanchana Ukwatta, SriLanka)

2.8 Islamic Boarding School Students'Information Behaviour regarding 281

the Usage of Gadgets in Yogyakarta, Indonesia : a Case Study (Arda Putri Winata, Gretha Prestisia Rahmadian Kusuma, Azizia Freda Savana,L. Sulistyo-Basuki , Indonesia)

2.9 Web Link Structure of Law Universities 287

(A. Bagavathi, India)

2.10 Building Academic Atmosphere of Information Literacy at Surabaya 298

(Munawaroh & Dyana Purwandini, Indonesia)

Session 3 : Open Society

3.1 Turnitin Usage and its Impact on Academic Integrity and Honesty of 307

General Sir John Kotelawala Defence University (KDU), Sri Lanka (T.C. Ranawella, Sri Lanka)

3.2 Verification of Applicability ofDisaster and Safety Information Facet 323

Classification System

(Tae-Yeon Park, Soojung Kim, Hyo-Jung Oh, and Jun Kab Chang, Korea)

3.3 Knowledge Structure of research for the Southern of Thailand 332

development (Nawapon Kewsuwun, KanyaratKwiecien, ChumchitSae-Chan, KKU, Thailand)

3.4 Cross Cultural Understanding through Libraries : A Case Study at 346

American Corner and Warung Perancis Universitas Muhammadiyah Yogyakarta (Novy Diana Fauzie, Indonesia)

3.5 Open Data Initiatives in India: An Appraisal 364

(Ramesha, B.B. Chand, Bangalore, India)

3.6 Opening Minds: The Thai Literacy Traditions Affecting Reading for 380

Pleasure

(Chommanaad Boonaree, Anne Goulding, and Philip Calvert, Thailand)

XVII

- Green \l a rketing Strategy Model effect to Profits on Busin ess 391

~ ... ~- ~ Thongyam, Thailand)

· _ the Ser vice Design in the Library ofRajabhat University : 409

--~ It) model

-~eno mgwa , Thailand)

fOOCs : An Opportunity of Motivation for Librarians in the Indian 423

N..~r Ed ucation System (R.Sarangapani and Vishakha, lndia)

-

·sion

4 : Open Technology

~ . 1 Open Technology Tools in Academic E nvironment: A Successful 445

£\periments (Krishnam urthy M, Ramesba B, Roopa E, Jndj a)

4.! Krisbikosh : Indian Open Library for Agricultural Science a nd 458

Te-chnology (K.VeeranjaneyuJu, lndia)

4.3 The Current State of Open Access In stitutional Repositories of Asian 469

l oiversities and Highly-Ranked Asian Universities (Eungi Kim, Korea)

4.4 Global Liter ature on Open Source: A Study 486

B.Elango, P.Raj endran, lndia)

4.5 Digital Assistive technology for differently abled persons in tamil 494

' -illU, India: a study of government & governm ent aided college libraries

.K. Asok Kumar &K.Tndumathi, India)

4.6 Assessment of Factors Affecting E-learoiog: Prelimin ary Investigation 5LO

in Universiti Teknologi MARA Malaysia

:\lohd Akmal Faiz Osman, Abdul Kbalid Wahjd, Abdul Rashid Zakria, \Jalaysia)

..&. 7 An Experimental Analysis of KOHA ILS Video available Online on 521

You tube : A brief study (Lambodara Parabhoi &Swamika Dey, Indi a)

U Tbe Application of Augmented Reality Technology in L ibra ry 53 1

Information Services

Patom N il ati & Ruethai Nimnoi, Thailand)

4.9 The Creation of Open Access for Telugu Newsp aper 540

~ 1d. Gouse Riajuddin, India)

XVIII

Poster Session

Pl : Topic Modelling analysis of dissertations and theses in school library 55 1

(Beongkee Lee, Korea) ~

P2 : Thai Open GLAM 558

(Titima Thumbumrung, Boonlert Aroonpiboon, Komkorawee Changkid,

!I

Thailand)

P3 : Demographic characteristics of doctoral students and their 559

information exchange with faculty advisors _~

(Jongwook Lee & Woo Yeoul Byun, Korea)

P4: Service Design for Pakkret Dhamroogdhama Center 560

(Tanapaksom Vipav in, Silpakom , Thailand)

PS: A framework of factors influencing the choice of a publication venue 56 1

(Jongwook Lee, Kiduk Yang, Dong-Geun Oh, Korea)

P6 : A Preliminary Study on Content Analysis of Journal in Library & 562

Information Science in Thailand (Jutatip Chanhm, Silpakorn, Thailand)

P7 : A study on the current status and implications of Larcbiveum in Korea 570

(Hui-Jeoung Han, Jun-Kab Jang, Korea)

P8 : A Preliminary Study on Digital Literacy Skills for a Digital 57 1

E ducational Environment in Rajabbat University (Pisut Srichan,

I

Namtip Wipawin. Sutth inan Chuenchom, Tadtong Prammanee, Thailand)

P9 : A comparative study of ISO 15489 in 2001 and 2016 572

(Jung-eun Lee & Eun-Ha Youn, Korea)

PlO : Factors Related to Indigo Fabric Information Management of the 573

Indigo Fabric Community Enterprise Groups in Thailand (Pawinee Sancbon, Namtip Wipawin , Chantana Wech-osotsakda , PatooCusripituck, Thailand)

Pll : Usability Evaluation of Scholarly Information Services 578

(Ji Young Kim, KIST!, Korea)

Pl2: A Preliminary Study on the Development Framework of Open 584

Repository for Esan Murals Painting Picture Information

(Sir inna Wonkaonoi & Sompom Puttapithakpom , Thailand)

Pl3 : Development of System for Information Seeking Test 585

(Uthumpom Maneewan & Ekkasit Punyamee, CM U,Thailand)

The ts• iCoo 20 I 8 Conference

XIX

-;min Yang, Hyo-Jung Oh, Korea)

OIHIO'l .. ~ . for Digital Humanities Research 587 ouruna. Kulthida Tuamsuk, Wirapong Chansanam , and

_,,g, Thailand)

..,.-..,_... · o and Dissemination Sources of Buddhadasa Bhikkhu' s 593

, Thanisa Sukkharom, Namtip Wipawin ,CllUan Petkaew,

~.,iha, ee . Thailand)

Curre nt State of Community-Based Research of Rajabhat 594

• Charuwan Limphaiboon , Namtip Wipawin, STOU, Thailand)

596

t:xtors Affecting the Preservation of Information Resources in 597

-.pl~lll l nh ersity Libraries

~~cr.::J ~ ;rann a , Namtip Wipawin, Malivan Praditteera, N iran Kulthanan,

- 1 : _ holarly Publishing Model in Open Access 598

..: ~m Jung, Wanjong Kim, Tacsul Seo, KISTI, Korea)

r_

:

T he Current State of Thai Open Access Journals 599

-ee Wongkaew, Thailand)

..:.3 : .-\n Analysis of Secondary School Teachers' Pe•·ceptions and 600

~rie nces in School Libraries of South Korea -Ho ong, Korea)

P'l.:& : Reading Behavior of Undergraduate Students of Srinakharinwirot 608 trsity: A Literature Review

":".a Watana, STOU, Thailand)

_3 : The Current State of Tourist Information Services in Thailand 609

- - assri Coates, Namtip Wipawin, Kowit Rapeepisam, Sunanta Chutinun,

~. : r oc . Thailand)

PZ6 : Prompanya Prison Library : CoUective Cooperation for Opportutinity and Sustainability

- uch it Suvaphab, Thai Library Association, Thailand)

The 1 .. iCoo 2018 Conference

102

Innovative Library Services for Net Generation Students

Josefine Hira Eksi 1+

1_{Widya Mandala Catholic University Surabaya's Library}

ltira@ukwms.ac. id

Munawaroh2₊₊

2_{STIE Perbanas Surabaya's Library}

munawaroh@perbanas.ac. id

ABSTRACT

Library users in the digital era is usually called net generation students. The generation has new ways of learning and making use of the library. This causes changes

in the library functions from information services to the creation of information. The

changes of library functions are influenced by the characteristics of the net generation who are digitaJly literate (web, gadget, instant messenger, online communities). multitasking, needing immediate feedback, prefer teamwork or collaboration. experiential and visual learners, social. and freedom. To accommodate the characteristics of the library users, the librarians should create innovative services and librarian must be creative to maintain users' satisfaction. In fact a library innovation from the users· perspectives include users' experience and the design of library spaces. For example. Telkom University Library with its "Open Library'', Malahayati University Library with "Creative Building Design". Syiab Kuala Alam University Library with its ''Digital Literate and Edutainment". Tllis study is using qualitative descriptive approach. The stud_ was held by survey the library web services. Identification of types of the libra0 services, classification the library services based on library resources, divided to col lection, faci lities, activities. This paper has the limitation in discussion about libra!} services programs at university. The purpose ofthis paper is to fmd out the effectiveness of innovative library services and to create new services for increasing enthusiasm of users; maintain and modification innovation services. The implementation of innovati e library services such as Learning Commons (to facilities students to make short movies . photography, Engli sh debate practice et.al), service scape, design of library for Instagram-able, library e-talk, e-service based on Android.

Keywords: innovation services, transfotming library, library innovation

103

INTRODUCTION

Issued of library left their patrons will come to reality, if librarians and libraries do not changed. The change of library is needed because their patron are digital native which classified generation Z whose identity with internet and information technology

called the Millennia! or net generation. (Oblinger & Oblinger, 2005) Characte1istics of

net generation are gravitate toward group activity, identify with parents' values and feel close to their parents, believe it's cool to be smart, are fascinated by new technologies, are racially and ethnically diverse; one in five has at least one immigrant parent, are focused on grades and performance and are busy with extracurricular activities. Beside that internet consumptive in Indonesia (AP Jll, 2017) =74,23%, so booming information inevitable. Easily access of information and cheaper of electronic devices added characteristics millennia! changed patron using library, this generation has new ways of teaming and make use of the library, the generation who are digitally literate (web, gadget, instant messenger, online communities), multitasking, needing immediate feedback, prefer teamwork or collaboration, experiential and visual learners, social, and

freedom. That is causes changes in the libraty functions from information service to create

of infonnation. To accommodate the characteristics of the libra1y users/patron and changed of library function s, library and librarian (librarianship) must innovation. The innovation of librarianship to get something accomplished, services and products using readHy. The itmovation means Library hasn't gone before, the pioneers when thinking, thinking outside the box, customization and needs driven. They should create innovative

services and librarian must be creative to maintenance users' satisfaction. In fact a library

mnovation from the users' perspectives include users ' experience and the desigrt of library spaces. For example, Telkom University Library with its " Open Library", :Malahayati University Library with "Creative Building Design", Syiah Kuala Alam Vniversity Library with its "Digital Literate and Edutainment". Based on that this paper discuss Innovative Libraries Service for Net Generation Students.

LITERATURE REVIEW

lnnovation identical with new, related with innovative library services are a new

~'ice, a new library product, a new library technology, a new library management. kmovation must be patron oriented and the goals to give a value added service. Innovation

ibrary have the benefit such as profit statements to provide evidence for change and eutcomes. (Jantz, 2011) Innovation can be defined as the introduction into the .-ganization of a new product, a new service, a new technology, or a new administrative tice; or a significant improvement to an existing product, service, technology, or

inistrative practice. (Rogers, 2003 ), Innovation has five perceived attnbuteswhichexplain

l04

different rates of adq.Xion: a) re]ative advantage, b) c:on:1pltibility, c) complexity.

d) trialabili ty, and e) observability. So innovation must give value added more better perceived than reality condition, consistent organization's value, organization culture. lends itself, and visible to others. The diffusion process in organizations can be di vided into three broad categories-initiation of the innovation, the decision to adopt, and implementation of the innovation (Rogers, 2003, pp. 421-422).

Library services are activities which utilization library resources and using library produC1 offered to engaging patron. kind of the service names in the library depend on their resources to usage like at U niversity of Birmingham 1) "Libraries and Opening Hours··

that is opening hours, facilities, borrowing and membership. 2) "Findlt and R eso u rce ~

Lists" that is your gateway to millions of books, journals, articles and resources. 3 "Services" that is group study rooms, PC booking, PC availabi lity, loan able laptop WlFI, , Just Ask, scanning. 4) "Academic Skills Centre" that is training for a! undergraduates in academic, ljbrary, digital and maths s.kills. 5) " Research Support" tbz: is support for staff and researchers at every stage of the research li fecycle.

6) "Teaching Support" that is resource lists, digitisation and book ordering. 7) " iCite" th.3:

is extensive guidance for getting your references right. 8) "Feedback" that is Feedback o-our services. 9) "Contact us" that is phone, email, 24/7 live chat.

Net generation identical technology with characteristics of the net generation who an:

digitally literate as web, gadget, instant messenger, online communities, et.al. they a~

too multitasking, needing immediate feedback, prefer teamwork or

collaboratio:-experiential and visual learners, social, and freedom. Tapscott ( 1997). lt is linked direciA.

to the (Inter)net and the emerging digital technology of the 1990s with which lb:

generation grew up. (Berk, 2009) Match of teaching strategies to 20 net generati

Ieamer characteristics are tech savvy, relies on search engines, interested in multi medt~

creates internet content, operates at twitch speed, experiential / kinesthetic, trial and em...-mult1task, sborr attention span , visually literate, face-to face interaction, emotionaC_ embraces diversity, prefers teamwork, lifestyle fit, pressure to

Succeed, seeks feedback, instant gratification, responds quickly, prefers typing. Based on literature above, Jibrary and librarian creates trend library service goals utilization by patron.

METHODOLOGY

This is study using qualitative descriptive approach. The study was held by St.~r· ~

of the web library on their services. Identification ofkind the library service, classifi caz

the library service based on library resources, divided to collection, facilities, acti\ i~:=<

This paper bas limitation as this just discusses about library services prograllb •

105

university. The population are universities at Indonesia which famous with their innovation.

RESULT

The types of Library services depend on its library and oriented to utilization library resources. Creativities of librarian influences the library servi9es.

Table 1. Identification of types the library Services

University

Library Services based oo

Collections

Facllltles

Activities

Library of Airlangga Circulation Service Discussion Room Library Forum

University

Services Library Ruang Theater Library Social Media

magazine

Reference Service i-Sekolah (integration Training system school at Surabaya)

e-Resources Upper Reading Room Online Resource

(eJoumal, eBook) Service Management

Remote Xs American Corner Library Class

(Access e Resources (eJournal, eBook)

Link ( onesearch, Web Library English Camp

cybercarnpus, web UNAIR, eLearning)

Specia l Collection Online Catalog Seminar

Repository Workshop

Download Download Talk Show

E Library Library Competition

Download Link (onesearch,

cybercampus, web UNAJR, eLeaming)

E Library

Online Aquisition P ublic Space

Library ofBrawijaya Audio Visual Virtual Personal Number Library Forum

University (VPN)

Fanpage library of Brawijaya University

CD-ROM Services ANDROlD.LlB.AC. LD Quality Insurance

eBook Praying Room Seminar

E Journal WIFI Area Wor~shop

106

Uaiversity

Ubrary Services based on

Collections

Fadlities

Activities

Brawijaya Knowledge Free Internet Library visit

Garden (like Repository)

Koleksi lokal Web Library college colloquium

Reference Service OPAC

Reserved Book Download

Serial Collection Link ( onesearch. institution web Circulation Service Online Aquisition

E Library Member registration

Parking Public Space

Universitas Kristen Member Services Library Guidance Seminar I Workshop

PETRA

Circulation Service Display Room Library Competition

(library@petra lnstagram

Competition 20 18, Design Merchandise I i brary@petra) Reference Service

Audio Visual Information Literacy

Program

Cioema@library Discussion

Copy Service Library Forum

Printed & Scan Collection Recomendation Service

I

DfVo

Database Link (Perpusnas, indonesia

I

OneSearch,) Scientific Repository OPAC Surabaya Memory

Student Journal

I

Service Magazine Service Thesis

STrE Circulation Corner Quite Room Services Seminar I Workshop

Perbanas'S urabaya

Serial Service Wifi Information Literacy

English Self Access Digital Room Service Watching Film

Center (ESAC)

I

Thesis Service Discussion Room Book Display

l07

-trlllverslty

Db...Y BCJ"leea

baed

011

CCIJWctiOIII

••dfltiu

Adf\'lfilf

Rqxmtflry I Acquts.Liou onlin.: C.()fiT!JltWihy Sc:rvu;I:

·-

_, _l.t~ll

__

_{tc i h l.clfll.'!}

-

_{Wch l ibl1ill)' libf;Jr") Vnh.mlr:r}

---w~k L"''J. s~t ~ ~~ Public 1U'II;.l l.ll'lr.lf} f~ JUI U

Lin!-.. 1 1nst~Miao 1,1, bo

Cfll~tol iM \'1.1i1Jt

l'4:rb.,l'liJli. ~ ltf,r,!r)'

C-anl~~~

Wid~ M:.mllala Cin."UhlliOJI CQrlll.:f S1lli.1) RIJIOm lor tooi\1diJal Sc1nh1arl Workshop t'~J. IIJ tlk lJnh'·«.'-Ur ft~t J• n~ t t. t (i1u;~•r: ll~~llL

.Suf\'lhilya

s~n• ll Service OJscussoon ll ourn ln{.JnMLioo U tc:r.x:y

hlliltrulllfl Kep\1 II•.IQ ,o\i;eJiltsdl(m u11h111! l'IJ~ 1 ~ n f:I UC~I9(1( 1Pid

\" 11 h Lkh 11{1}' sp!K' e

lli!l (Opo.."lil }~ •Ym ll l \\'~C,:b lihr.•r) !;Unlo.11t 'S1 ill rf

S~s~m~)

ocs tOrt!"

t_.nl.. ( 1\ lrJ l.. Ull.;l;t:.trcft. Llhf.:u)' ~ ~ ~~ ~cxp

( !Jf1 fo:n.:m;r: ::i )'lit I:!Jrui ~ ~J4:1,;Jll,! d JI:nt.-d' J u•rm•l C1tubnn "'1tl!

Ot!Jinr.:) Rcfr:rmoe manager

M ~ l ldcJoy, S!:'Jtolml.) Comtu L mi~L • n i

T hll!its S.\:1"\'il!c Audio Viswl Room. sc<" ' w~: wa:sc!! oo

~. :m d mi d A.Jrtiplo~iariml Olt:'cll: lmemct Room libr!II) \'kSLC

Li11~ COpen JournAl

w

i li o'\re<~ 5(udtro~ ' "Pfl''ld

A(crcdiB.tod

D.!IL:Ifl;b(: (Mlii f1t.: FcoobaL't IBL11,1t: Displii!.)'

llttLnmd .~n~a lnrt!nWf'l

mfcrmatillln lllt.'SL

Copyripl .oulm;;

-~ISBN 111111 15SN l

l'atde I, showo lhat Library

ssrvi!l.~ t:~:ca tes

to comfortable study

s~~

with

ilJI'!I~ a:rca::; rm sti.Kl)t in qlll-icl SJ)a'1; • ·, gruup and lndh1duul. RC};p(mSible era u.r ll~t ~~l"i1..C i rm

i"

1!\'3i l ;:~~ ll k

c:oll!!c•h:m

c ~cllilrt: t!' S. Olill :;.uppott ttainitLg. services i.o fac~ l it11 te

108

CONCLUSION

Building library services oriented on technology information and public space, followed by characteristic net generation, such as e-resources, public space, Fanpage Library, easy access (available link), and edutainment like cinema@Library. Innovation and improve the library service solutions for marketplace, customization to patron. Libraries need to adapt themselves for change to improve their library services.

REFERENCES

All about Library of Perpustakaan Universitas Airlangga, 2018. Retrieved from http://www. lib.unair.ac.idlindex.php?lang=id

All about Library of Perpustakaan Universitas Katolik Widya Mandala Surabaya, 2017. Retrieved from http://perpus.wima.ac.idl

All about Library of Petra Christian University (20 18). Retrieved from http ://librarv.petra.ac. idl

All about LibraryofSTlE Perbanas Surabaya (2018). Retrieved from http ://library.perbanas.ac. idl

All about Library of Uruversitas Brawijaya (2018). Retrieved from http://Jib.ub.ac. idl

AP ffi. (20 17). Penetrasi & Perilaku Pengguna Internet Indonesia 2017. Asosiasi

Penyelenggara Jasa Internet Indonesia, 1-39.

Basahuwa, Comfort Bal iyat (2017). Innovation In Academic Libraries In The 2 I

Cenluty: A Nigerian Perspective. International Journal of Applied Technologies in Library and Information Management 3 (1) 3 1830. ISSN: (online) 2467 -8 120. Retrieved from http://www.jatlim .org/volumes/volume3/vol3-1 /comfort.pdf

Berk, Ronald. (2009). Teaching strategies f or the net generation. Transfonnative

Dialogues: Teaching & Leaming Journal. 3.

Buckland, Michael (1999). Library Services in Themy and Context. 2"d ed. Retrieved

fromhttp://digitaJassets. lib.berke ley.edu/sunsite/ Library%20Services%20in%20111 eory%20and%20Context,%202nd%20Edition.pdf

Imperial College London (20 16). Library services overview. Retrieved from

https://www.imperi al.ac.

uk/media/imperial-collegc/administration-and-support-serv ices/library/pub I ic/1 i braty-services-overview. pdf

Jantz, R. C. (20 Ll ). Innovation in academic libraries: An analysis of university

librarians' perspectives, 3- 12. https://doi.org/10.1 Ol6/j.lisr.2011.07.008. Retrieved from

https://pdfs.semanticscholar.org/b225/ be 1878dfdee 1282c649ecb80e9f0e l 38f969.pd

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Oblinger, D. , & Oblinger, J. (2005). Is It Age or IT: First Steps Toward Understandin g

the Net Generation. In Educating the net generation (Vol. Chapter 2, p. 2.1-2.20).

https://doi.org/Article

Tapscott, Don. (2009). Grown up digital: The R ise of the Net Generation. New York:

McGraw-Hill.

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University of Birmingham (20 16). Library Services: A Place Where People Connect

With Information, Resources and Ideas. Retrieved from

https://intranet.birmingham.ac. uk/asllibraryservicesllibrary/documents/publicllibra ry-services-gui de. pdf

The University of Kansas (20 18). Full Library Services, Definition. Retrieved from

https:/llib.ku.edu/ policies/fu ll-library-services-definition University of Kent (20 18). Library services. Retrieved from

https ://www. kent.ac. uklli brary/study/index. htm I

University of Kent(20 18). Library services: Accessibility Retrieved from

https://www.kent.ac.uk/studentsupport/accessibility/ productivitylindex.html

Zickuhr, Kathryn ; Lee Rainie and Purcell , Kristen (2013). Library Services in the

Digital Age Retrieved from

http :I /libraries. pewin ternet.o rg/20 .13/0 1./22/library -services/

Zickuhr, Kathryn ; Lee Raini e and Purcell, Kristen (20 13). Library Services in

Dig ital Age Retrieved from http://libraries.pewinternet.org/filcs/legacy-pdf/PIP Library%20services Report 012213.pdf

ibr ryto

II

In collaboration with

Faculty of Informatics, Mahasarakham University

Faculty of Humanities and Social Sciences, Khon l<aen University

Department of Library Science, Faculty of Arts, Chulalongkorn University

Library and Knowledge Center, Mahidol University

School of Information, Florida State University, USA

Taweepanya Foundation - The Stock Exchange of Thailand (SETI Foundation

State Enterprise Employees Union of PTT Public Company Limited