Institutional Repository | Satya Wacana Christian University: Politeness Strategy and Power in an Organization : Orders/ Requests From The Superior to the Subordinates

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POLITENESS STRATEGY AND POWER IN AN

ORGANIZATION: ORDERS/REQUESTS FROM THE

SUPERIOR TO THE SUBORDINATES

THESIS

Submitted in Partial Fulfillment

of the Requirements for the Degree of

Sarjana Pendidikan

Titania Tabita Oktriana

112010088

ENGLISH TEACHER EDUCATION PROGRAM

FACULTY OF LANGUAGE AND LITERATURE

SATYA WACANA CHRISTIAN UNIVERSITY

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i

POLITENESS STRATEGY AND POWER IN AN

ORGANIZATION: ORDERS/REQUESTS FROM THE

SUPERIOR TO THE SUBORDINATES

THESIS

Submitted in Partial Fulfillment

of the Requirements for the Degree of

Sarjana Pendidikan

112010088

ENGLISH TEACHER EDUCATION PROGRAM

FACULTY OF LANGUAGE AND LITERATURE

SATYA WACANA CHRISTIAN UNIVERSITY

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ii

POLITENESS STRATEGY AND POWER IN AN

ORGANIZATION: ORDERS/REQUESTS FROM

THE SUPERIOR TO THE SUBORDINATES

THESIS

Submitted in Partial Fulfillment

of the Requirements for the Degree of

Sarjana Pendidikan

112010088

Approved by:

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iii

COPYRIGHT STATEMENT

This thesis contains no such material as has been submitted for examination in any course or accepted for the fulfillment of any degree or diploma in any university. To the best of my knowledge and my belief, this contains no material previously published or written by any other person except where due reference is made in the text.

Copyright@ 2014. Titania Tabita Oktriana and Christian Rudianto, S. Pd., M. App. Ling.

All rights reserved. No part of this thesis may be reproduced by any means without the permission of at least one of the copyright owners or the English Teacher Education Program, Faculty of Language and Literature, Satya Wacana Christian University, Salatiga.

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PUBLICATION AGREEMENT DECLARATION

As a member of the (SWCU) Satya Wacana Christian University academic community, I verify that:

Name : Titania Tabita Oktriana

Student ID Number : 112010088

Study Program : English Teacher Education Program

Faculty : Faculty of Language and Literature

Kind of work : Undergraduate Thesis

In developing my knowledge, I agree to provide SWCU with a non-exclusive royalty free right for my intellectual property and the contents therein entitled:

Politeness Strategy and Power in an Organization: Orders/Requests from the Superior

to the Subordinate

along with any pertinent equipment.

With this non-exclusive royalty free right, SWCU maintains the right to copy, reproduce, print, publish, post, display, incorporate, store in or scan into a retrieval system or database, transmit, broadcast, barter or sell my intellectual property, in whole or in part without my express written permission, as long as my name is still included as the writer.

This declaration is made according to the best of my knowledge.

Made in : Salatiga

Date : 9 Juni 2014

Verified by signee,

Approved by

Thesis Supervisor Thesis Examiner

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TABLE OF CONTENT

COVER ... i

Approval Page ... ii

Copyright Statement ... iii

Publication Agreement of Publication ... iv

Table of Content ... v

Power and Politeness Strategy ... 12

Age Differences ... 13

THE STUDY Context of the Study ... 14

Method of Research ... 15

Participants ... 15

Instrument & Data Collection ... 17

Data Analysis ... 18

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vi

Politeness Strategy Used by the Superior of PHMJ GPIB Tamansari Salatiga

... 19

Positive Politeness by the Superior of PHMJ GPIB Tamansari Salatiga . ... 21

CONCLUSION ... 26

Acknowledgement... 29

REFERENCES ... 30

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vii

LIST OF TABLES

Table 1. List of the Administration of PHMJ GPIB Tamansari Salatiga ... 16

Table 2. Politeness Strategy Used by the Superior of PHMJ GPIB Tamansari in

Giving Orders to the Subordinates ... 20

Table 3. Positive Politeness Used by the Superior of PHMJ GPIB Tamansari in

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LIST OF DIAGRAM

Diagram 1.1 Flowcharts of Politeness Strategies and Tactics Ordered Against

Estimated Threat to Face by Morand (1996). Adapted from Brown and

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POLITENESS STRATEGY AND POWER IN AN

ORGANIZATION: ORDERS/REQUESTS FROM THE

SUPERIOR TO THE SUBORDINATE

Abstract

This study is about the use of politeness strategy in an organization in the context of giving orders and making requests from the superior to the subordinate. Different ages between the superior and the subordinate will be the focus case of this study, which is when the superior is younger than the subordinate. Because the superior has organizational power and the subordinates have social power. In Indonesia itself, age difference is important in the society, because social norms in Indonesia regulates the society to always respect the elder people.

This study aims to analyze whether there is politeness strategy used by the superior or not and the type of politeness if there is any. The study had been done in a religious organization, PHMJ GPIB Tamansari Salatiga. By recording three weekly meetings, it is found out that the superior (head chief) used politeness strategies while giving orders or asking requests to the subordinates. The indicator is adapted from Brown and Levinson (1987) to indicate the politeness strategy used by the superior. The strategy used by the superior is positive politeness and it is assumed that the superior want to have a good interpersonal relationship with the subordinates. Then, the result proved that the superior tend to pay attention more to the society power rather than keep her organization power.