[PDF] Top 20 ANALYSIS THE INFLUENCE OF SERVICE QUALITY TOWARDS PASSENGER SATISFACTION (CASE STUDY IN PT.KAI ECONOMY CLASS AC TANJUNGKARANG-KERTAPATI)

... with the schedule in which it has been said on service standards drank an average delay of passengers departing trains on is experiencing an average delay of ...minutes of tolerance ... Lihat dokumen lengkap

... One of the efforts to maintain the market is to create consumer satisfaction, because customer satisfaction is one key to the success of a ...customer satisfaction, ... Lihat dokumen lengkap

... examination of the relationship between perception of service quality and customer satisfaction: A SEM approach towards Malaysian Islamic ... Lihat dokumen lengkap

... THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND WORD OF MOUTH WOM Study: Inpatients in RSUD Solok THESIS Thesis Is Submitted as Partial of The Requirement For an Bach[r] ... Lihat dokumen lengkap

... background of this research was Customer Relationship marketing and service quality of Firms have accepted that customer retention is even more profitable than customer attraction and we can ... Lihat dokumen lengkap

... explore the service quality using the variables which were identified by dagger, et ...Model of Health Service Quality and probed its interaction to the patient ... Lihat dokumen lengkap

... normality of data was an important thing because normally distributed data was considered to represent the ...between the independent variable in the regression ...in the regression ... Lihat dokumen lengkap

... on the definition of service quality and its influence on trust, satisfaction and customer ...loyalty. Quality of services has been seen as a significant issue in ... Lihat dokumen lengkap

... 2010. Influence of the Quality of Food, Service, and Physical Environment on customer satisfaction an behavioral intention in quick- casual restaurants : moderating role ... Lihat dokumen lengkap

... [r] ... Lihat dokumen lengkap

... Ghozali(2006:202) the coefficient of determination ( essentially measure how far the ability of models to explain variation in the dependent ...variable. The value determination ... Lihat dokumen lengkap

... how the effect of service quality on customer loyalty and satisfaction in bank Mandiri (Persero) Tbk Jakarta branch Thamrin Nine, to see how the influence of ... Lihat dokumen lengkap

... RSUD S merupakan rumah sakit negeri kelas C, memiliki tantangan dalam peningkatan mutu pelayanan untuk kepuasan pasien, hal ini karena survey indeks kepuasan masyarakat mengalami penurunan dari tahun 2015-2016 yaitu ... Lihat dokumen lengkap

... dimensions of learning space dimension and campus environment dimension. The dimension of the classroom is related to the facilities that support learning activities in the ... Lihat dokumen lengkap

... Patient satisfaction It is a phenomenon of post-purchase reflection on how much the customer likes or dislikes the service after experiencing it, and it can be treated as a fulfillment ... Lihat dokumen lengkap

... significant influence on consumer satisfaction Pradina and Kusnilawati (2012) especially in online ...Lack of trust will prevent people from making e-commerce transactions, especially in terms ... Lihat dokumen lengkap

... define service quality as a measurement of how excellent the level of service provided to meet customer expectations ...definition, service quality can be defined ... Lihat dokumen lengkap

... measuring service quality and satisfaction traditionally involves asking customers for subjective attitudinal evaluations, that is, asking if they personally felt the service they ... Lihat dokumen lengkap

... THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY TO AWARENESS AS INTERVENING VARIABLE TOWARD CUSTOMER SATISFACTION IN ISLAMIC BANKING SECTOR CASE IN: ISLAMIC BANKING SECTOR IN P[r] ... Lihat dokumen lengkap

... is the process whereby consumers directly buy goods or services from a seller in real-time, without an intermediary service, over the ...form of electronic ...evokes the physical ... Lihat dokumen lengkap