QUANTRi-qUANLY
GIAI PHAP NANG CAO CHAT Ll/OfNG NHAN LlJC CUA TONG CONG TY DIEN L\JC
THANH PHO HA NOI
• CHU THI THUY
TOM TAT:
Viet Nam la mot nudc cd nen kinh te' dang phat tridn. ngudn tai nguyen thien nhien khdng nhieu ndn nhdn life cd tam quan trpng dac biet. Nhan Iffc phat huy dffdc vai trd cua nd khdng phai d Uu thd' vd so Iffdng ma Id d chat Iffdng. Khi nhdn life cd quy md Idn nhffng cha't lu'dng tha'p, nang sua't lad ddng thap thi lai trd thanh nhan td' ban che' sff phat trien, Chinh vi vdy, vd'n dd ddt ra la cac doanh nghidp phdi thffdng xuydn nang cao chd't lUdng nhdn life de ddp ffng ydu ctu phdt trien cua xd hdi.
TiJf khda: Cha't lUdng nhan life, nang cao cha't Iffdng nhdn life, giai phap ndng cao cha't Iffdng nhdn Iffc, Tdng cdng ty Didn Iffc Thanh phd' Ha Npi.
I. Gidi thieu
Nhan Iffc la mdt tdi san quan Uong nha't ciia mdt doanh nghidp, la yd'u to' cd ban ca'u thanh nen td chffc, la didu kidn cho td chffc tdn tai vd phdt tnen ben vffng. Cac doanh nghidp mud'n tdn tai phai chu trpng de'n viec ddi mdi cdng nghe san xud't, nang cao ham Iffdng chd't xdm, Nang cao cha't Iffdng nhdn Iffc la vd'n 6e vd ciing quan trgng vd can thid't dd'i vdi bd't ky doanh nghidp ndo.
Tdng cdng ty Didn Iffc Thdnh phd' Ha Ndi (EVNHANOI) la thanh vidn cua Tap doan Dien Iffc Viet Nam (EVN), EVNHANOI dffdc thanh lap nam 2010, cd tru sd chinh tai 69 Dinh Tidn Hoang, Ha Ndi, EVNHANOI la mot trong ndm Tong cdng ty phdn phd'i dien trffc thudc Tdp dodn Dien life Viet Nam, cd nhidm vu qudn ly vdn hanh, kinh doanh ban didn vd dau tu phdt tridn Iffdi dien trdn dja ban Thanh phd' Ha Ndi, xdc djnh muc tidu: "Ludn dap ffng day du nhu cau ve
dien cua mpi khdch hdng vdi chat Iffdng ngay cang cao vd dich vu ngay cang hodn hao", bang nd luc xay dffng dpi ngu cdn bd gidi ve chuyen mdn vd ndng life cdng nghd, mang lai nhffng san pham djch vu chd't lUdng cao nha't cho khach hdng. Nhdn dien rd tam quan trgng trong vide nang cao cha't Iffdng nhdn Iffc mang linh cd'p thid't cua thffc tidn hien nay ndn tdc gia da nghien cffu thffc trang va gidi phap ndng cao chat Iffdng nhan life cua EVNHANOI.
2. Phffdng phap nghien cti'u
Bai vie't sff dung phUdng phap phdn tich tdng hdp, nghien cffu so sanh, nghidn cffu tdng hdp cdc tdi lieu ly luan khoa hoc, khao sdt tinh hinh thffc tien cd dd'i chffng, so sanh vdi ly ludn, thd'ng ke, phUdng phap chuyen gia, trffc tid'p thu thdp va xff ly cac sd'lieu, thdng tm de phan tich thffc trang va de xua't giai phdp nang cao chat iffdng nhan lUc ciia EVNHANOI thdi gian tdi
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3. Kd't qua nghien ciJu
3.1. Thitc trang ndng cao chdt lUang nhan lUc cua Tdng cdng ty Bien lUc Thanh phoHd Ndi
- Tht/c trang ndng cao chdt lugng nhdn luc thong qua hoach dinh nhdn lUc
De ndng cao cha't lUdng nhdn Iffc thi cdng tdc hoach dmh nhan Iffc ddng mdt vai trd quan trong.
Tuy nhien tai EVNHANOI, chffa tie'n hanh cdng tdc hoach dmh nhdn life. EVNHANOI chi ihUc hidn lap ke' hoach tuyen dung nhan lUc hang nam trdn cd sd djnh hffdng san xua't - kinh doanh ciia nhffng nam tid'p theo.
- Thuc trang ndng cao chdt luang nhdn luc thong qua tuyen dting nhdn luc
Nhan life tuyen dung cua EVNHANOI cd sif gia tang ve sd Iffdng, cu the nam 2015 tuyen dung 560 ngUdi. nam 2016 tuyen dung 710 ngffdi vd nam 2017 tuyen dung 610 ngUdi. mdt phan nhd chinh sach tuyen dung va chinh sach dao tao nhan luc phu hdp vdi thffc td', Nguydn tac tuyen dung vdi tffng chffc danh cu the nhu cdc trudng, phd phdng, can bd nghiep vu, ky thuat, nhan vidn van phdng. ldi xe do Tong gidm dd'c bd nhidm, cd sff ddng y ciia Hdi ddng quan tri-
Kd't qud tuydn dung cua EVNHANOI chifa cao the hien d viec hau he't ngUdi lao ddng dUdc tuyen dung, ddc biet la lao ddng gidn tie'p can chuyen mdn nghidp vu, khi dUdc tuyen deu phai dUdc tid'n hanh dao tao chuyen mdn trffdc khi chinh thffc thffc hidn cdng vide, hg md't thdi gian khd ddi de thUc hidn thdnh thao cdng viec, theo nhan xet ciia da so'can bg qudn ly trffc rie'p trong EVNHANOI, thdi gian de nhdn life mdi tuyen vdo EVNHANOI thUc hidn td't cdng viec khoang tff 3 de'n 5 thdng.
- Thifc trang ndng cao chdt luang nhdn luc thong qua bo tri vd sd dting nhdn luc
Sau khi hoan thdnh cdng vide tuyen dung, nhdn life dUdc tuyen se dffdc bo' tri vao cac phdng nghiep vu, cac ban va chi nhdnh trffc thudc EVNHANOI dang cd nhu cau sif dung. Cdc trffdng phdng, ban phdn cdng cdng vide cu the, phdn cdng nhan life cd kinh nghiem hudng ddn. kem cap, De dam bao ndng cao nghidp vu cua hp. cdc trffdng phdng, ban giam dd'c ludn thffdng xuyen ludn chuyen cdng vide trong npi bd nham ndng cao chuyen mdn va hieu bie't thdm mdt sd cdng vide
cua nhffng nhdn lu'c khdc vdi mong mudn trdnh sif nhdm chdn trong cdng viec, ndng cao sff nang ddng cua hg.
- Thuc trang ndng cao chdt luang nhan luc thong qua ddo tao vd phdt trien nhdn lUc
Cdng tdc ddo tao, bdi dffdng nhdn Iffc la boat ddng ddc biet dffdc EVNHANOI coi trpng, bdi no anh hffdng de'n tri lu'c ciia nhan life, cha't lUdng, hieu qua lam vide, uy tin, vi the'cua EVNHANOI, Can cff theo nhu cau phat trien nhan life, quy hoach can bd, thang tien cho mdt so nhan Iffc gidi ciia EVNHANOI, cac phdng, ban xay dffng ke hoach ddo tao, bdi dffdng vd gffi vd Ban To chffc nhdn sff va chd lanh dao phd duyet. Sau dd Phdng Dao tao se ciing phd'i hdp vdi cac bd phan lien quan trien khai chUdng trinh dao tao theo ke'hoach,
Tff nhieu nam nay, hau nhff mgi nguydn vgng nhan Iffc dffdc di dao tao sau dai hpc trong EVNHANOI deu dUdc lanh dao ling hp va tao mpi dieu kidn. So lUdng nhan Iffc dffdc di dao tao tie'n sT va thac sy ngay cang tang len,
Bd tri. sff dung nhdn life sau dao tao. vdi nhffng nhan lUc mdi tuyen dung, sau cac khda ddo tao dffdcbd'tri lam viec theo dung chuydn nganh dao tao tai cdc phdng ban, Viec dao tao chii yd'u de nang cao ky ndng, cap nhdt kie'n thffc kinh doanh hidn dai mdi, lam quen vdi mdi trffdng lam viec, Theo tinh cha't cong viec thi so nhan life trffc tie'p dffdc bd tri khdng phu hdp ludn thd'p hdn so vdi nhdn Iffc gian tid'p, Nhan Iffc theo ngdnh kinh td', quan ni vdn cao hdn so vdi cdc nganh khac theo tra ldi phdng van ciia Ban nhan sff EVNHANOI.
Vide dao tao bdi dffdng nhan life vdn cdn nhffng ba't cap, qud trinh quy hoach, ddo tao vd bdi dudng nhan life trong 3 ndm qua cdn nhieu ban chd', do khdng du ngudn Iffc de tao ra chinh sdch dai ngp thda ddng cho ddi ngu nhan life,
- Thuc trang ndng cao chdt luang nhdn liic thong qua ddnh gid thUc hien cong viec
EVNHANOI dd tha'y dffdc tam quan trong cua cdng tdc ddnh gia thuc hien cdng vide, nhffng chUa khai thac dUdc het gid tn cua he thd'ng nay mang lai. Viec ddnh gid hang thang chu yd'u phuc vu cho muc dich tra Iffdng, do vay hau nhff nhan life ddu dffdc danh gid hodn thdnh nhiem vu dd' hffdng du Iffdng.
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Quy trinh danh gia thffdng gdm 2 budc: Bffdc 1 do chinh ban than nhdn Iffc tu cho diem theo phieu ddnh gia, tie'p theo do bd phan ndi nhan Iffc dang lam vide, dffdc ngffdi chju trdch nhidm quan ly trffc tie'p danh gia. Bffdc 2 la len cap Tong cdng ty, cd mdt Hgi ddng binh xet thi dua, Hdi ddng danh gia, so sdnh, dd'i chie'u vdi phieu tu ddnh gid ciia hp vd kd't qua danh gid ciia ngifdi qudn ly trffc tid'p. Sau khi hodn ta't cdng bd' danh bieu thi dua cua tffng nhdn Iffc, Qua tnnh xet tang Iffdng cho nhan Iffc tuy cd cdn cff vao ket qua ddnh gia, nhung chi de tham chie'u. Vi EVNHANOI chffa quy djnh rd nhan lUc dffdc danh gid d mffc nao thi tffdng ffng vdi mffc dieu chinh lUdng nhu the' nao, do do kha ndng kich thich, thuc day, tao ddng Iffc qua ddnh gid nhdn Iffc gdn lien vdi tra Iffdng cdn ban chd'.
Viec cdng bd' ke't qua danh gia dUdc tie'n hanh trong budi hgp mat ta't ca cdc nhan Iffc cua EVN- HANOI. nen cd tdc dung kich thich Idn ve mat tinh thdn, ddng thdi ciing mang y nghia vat cha't thdng qua mffc thffdng, Cdng tdc ddnh gia thffc hien nhiem vu chuyen mdn dffdc Ban Idnh dao EVNHANOI quan tdm vd vide danh gia cung dffdc thifc hien kha thudng xuyen. Tuy vay, viec thffc hien ndi dung nay cung cdn mdt sd'han chd' nhu: Nang life va trdch nhidm ciia ngUdi danh gia chffa dffdc coi trpng. ndn cd nhffng ky nang ddnh gia chffa td't; sff dung thang diem chffa that hdp ly.
vide thid't ke' thang diem cho cdc cdc tidu thffc ddnh gid cdn ddn gian, ndn ddn dd'n ke't qua ddnh gia thie'u chuan xdc.
- Thuc trang ndng cao chdt luang nhdn luc thong qua chinh sdch ddi ngd nhdn luc
EVNHANOI thffc hien tra Iffdng va cdc khoan phu cd'p cho nhan Iffc theo chffc danh cdng vide, ndng life chuydn mdn vd cdng sffc ddng gdp ciia hp. EVNHANOI cam ke't tra Iffdng theo hdp ddng lao ddng va thuc hien theo phdp ludt hien hdnh ve lao dgng. ve tien Iffdng. Ngodi tien lUdng va cdc khoan phu ca'p, EVNHANOI cdn cd chd' dp tra thdm thu nhdp theo ke't qud kinh doanh, nham khuye'n khich va tdng hidu qua ddng gdp cua hp.
Qua nghidn cffu vd Iffdng tai EVNHANOI la tha'y mffc Iffdng binh quan cdc vj tri tai EVNHANOI giai doan 2015 - 2017 tang theo ndm vdi td'c do tang
trung binh khoang 9%/ndm. Trong so' dd mffc lUdng trung binh cua nhdn vien nghiep vu cd td'c dp tang cao nha't. mffc Iffdng trung binh cua nhdn vien nghiep vu nam 2016 dat 12,324 tridu ddng/thdng, tdng 11,91% so vdi nam 2015; nam 2017 mffc tang la 14,58%, dat 14,121 trieu ddng. Mffc lUdng binh qudn ciia cac vi tri khac cung tang theo ndm, nam sau tang cao hdn ndm trffdc, dieu ndy chffng td EVNHANOI ra't quan tdm dd'n chinh sach tra Iffdng cho nhan life. Mffc lUdng trung binh thdng cua EVNHANOI tff 10,221 tridu ddng nam 2015 dd'n nam 2017 Id 12,299 trieu ddng,
3.2. Cdc giai phdp ndng cao chdt liidng nhdn lUc ciia Tong cong ty Bi^n lUc Thdnh phd'Hd Noi thdi gian tdi
- Gidi phdp ndng cao chdt luang nhdn lUc thong qua hogch dinh nhdn lUc
Trong thdi gian tdi, EVNHANOI can hoan thien cdng tdc hoach djnh nhan lUc theo 5 bffdc sau- Dff bdo nhu cau nhan Iffc; Phan tich thffc trang nhdn lUc; Dffa ra quyd't dinh tang hodc giam nhdn life; Lap kd' hoach nhdn life; Ddnh gid vide thffc hidn kd' hoach nhan Iffc.
Sau khi da hoach djnh nhdn life can thid't trong tffdng tai, EVNHANOI tim kie'm ngudn nhan lUc nay de dam bao nhan Iffc sdn cd khi can.
- Gidi phdp ndng cao chdt luang nhdn It/c thong qua hodn thien quy trinh tuyen dung nhdn luc
Xdy dffng quy trinh tuyen dung khoa hpc, phii hdp vdi yeu cau phat trien nhan Iffc trdng tinh hinh mdi, Thffc hidn cdng khai cdng tdc tuyen chgn, cdc tidu chuan tuydn chpn phai dffdc xdy dffng cu the, rd rdng, minh bach; quy trinh tuyen dung phai chat che, quy cu, bai ban. Can hffdng dd'n tuyen nhffng u'ng vien tre hdi tu dii ydu can.
TrUdc khi quye't dinh tuyen dung mdi, can rd sodt lai ngudn nhan Iffc hien cd, Uu tien viec dieu dgng nhan Iffc ngay trong ndi bd mdt cdch hdp ly.
Thie't Idp quy trinh tuyen dung noi bd tao cd hdi cho cdc ffng vien ndi bd tham gia binh dang va mmh bach. Chudn bi ddi ngu kd can cho cdc cap quan ly de ddn ddu qua trinh hdi nhapkinh te khu vffc vd qud'c td'nham tdng tinh canh tranh.
Trong nhffng nam tdi so' ngffdi de'n tudi vd hifu ciia EVNHANOI dff kie'n tie'p tuc tang ddi hdi cd mot Iffc Iffdng nhan Iffc kd' thffa dffdc tuyen dung
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va ddo tao bdi ban. trang bi ky nang td't de cd the ke'thffa ta't ca kinh nghiem cua cac bac dan anh di trffdc, ddng thdi cd khd ndng tid'p cdn vdi cdc phffdng phap quan ly. van hdnh he thd'ng didn hidn dai...
- Gidi phdp ndng cao chdt luang nhdn luc thong qua hodn thien cong tdc bo tri sH diAng nhdn luc
Hoan thidn bang md ta cdng vide cho tffng vj tri lam viec va tieu chua'n chffc danh trong EVNHANOI, Vide dffa ra dffdc bang md ta cdng vide vd tieu chuan chffc danh nham lUa chgn ffng vien va bd tri cdng viec cho ffng vien sau khi dffdc tuyen dung, dp dung de bd tri vd sap xd'p nhdn lu'c, xdc dinh so' lUdng nhdn Iffc dmh bidn tai mdi bd phan chffc nang.
Ban md ta cdng vide phai liet kd day dii cdc chffc ndng, nhiem vu, cdc md'i quan hd trong cdng vide, cdc dieu kien lam viec, yeu cau kiem tra, giam sdt va cac tieu chuan can dat dffdc khi thffc hien cdng vide. Ban md ta cdng vide giup cho nhdn Iffc hieu dUdc ndi dung, yeu cau cua cdng vide va hieu dffdc quyen han, trdch nhidm khi thffc hidn cdng vide. Ban tieu chua'n chffc danh phai liet kd day dii nhffng yeu cau ve ndng life ca nhan nhff trinh dd hgc vd'n, kinh nghidm cdng tdc, kha ndng giai quyd't vd'n dd, cdc ky nang khdc, ddc diem cd nhan thich hdp nhd't cho tffng chffc danh.
Tren tidu chud'n md ta cdng viec vd tieu chuan chffc danh dd'i vdi tffng vj tri lam vide ciia EVNHANOI dffdc ban hdnh thUc hidn, trUdng cdc phdng, ban sap xd'p. bd' tri nhdn Iffc phu hdp vdi tffng bd phdn dUa trdn nguyen tac: Mdi cdng viec deu cd nhan lUc thffc hien, vide thifc hidn khdng bi chdng cheo; Cdng viec dUdc thuc hien bdi nhan Iffc phii hdp giup hp phdt huy td'i da the' manh ciia minh va khi mdt nhan lUc vang mat se cd nhan Iffc khac thay the'ngay de khdng gian doan qud trinh san xud't kinh doanh. Dd'i vdi cdng vide dffdc thffc hien theo nhdm, ngoai ban md td cdng vide can cd sff phd'i hdp giffa cac thdnh vidn trong nhdm, Trong qud irinh phan cdng. bd' tri cdng vide, nhdn Iffc dffdc quydn chia se nhffng nguyen vpng, diem manh, ye'u ciia ban than de dffdc bd' tri vdo cdng vide phii hdp.
- Gidi phdp ndng cao chd't luang nhdn lUc thong qua dot mdi chuang trinh ddo tao hua'n luyen, ndng cao y thiic tu boi dudng cua nhdn life Cdng tac ddo tao can dffdc tie'n hanh dting vdi ydu cau thffc td' ciia EVNHANOI va nhu cau cua nhdn lUc. Can xdc dinh nhu cau dao tao thdng qua bang hdi. Ban nhan sff se tie'n hanh xay dffng vd phat mdu phid'u tdi nhdn Iffc. Yeu cau nhan life do didn vao phie'u va ddnh thff tff cdc nhu cau dao tao quan trpng nhd't dd'i vdi hp. Nhd'n manh rang cac nhu cau nay ddu phai dffdc the hidn chi tie't.
Vi du nhff kie'n thffc, ky nang, loai hinh dao tao...
Sau khi kiem phid'u, xac djnh nhffng nhu cau nay theo thff tff do quan tam giam dan vd quye't dinh nhffng nhu cau can dffdc ffu tidn dao tao trffdc.
Qud trinh nay se giiip EVNHANOI md cac khda dao tao phil hdp vdi nguydn vong cua nhdn Iffc.
Cdng tac ddo tao can dffdc tie'n hdnh cd he thdng, ddo tao dung ngUdi, ddng chuydn mdn dd dem lai hieu qua dao tao td't nha't, trdnh lang phi.
Xay dffng he thd'ng dao tao dd'n tffng vi tri cdng viec. He thd'ng cac kidn thffc, ky ndng trang bj cho nhdn Iffc can dUdc xay dUng can than, phil hdp vdi tffng dd'i tffdng sao cho trang bi cac kie'n thffc, ky nang, hieu bie't ve nganh nghe va cdc kie'n thffc chuyen nganh,
Cd hpi thang tid'n Id ddng life he't sffc to Idn dd'i vdi nhffng nhan Iffc xua't sac trong mdt qua trinh ddi cdng tdc. EVNHANOI can cd nhffng quy djnh cu thd ve vide dffdc thang chffc vd nhffng ffu dai ddi vdi nhffng cd nhdn cd thanh tich vUdt trdi. Cud'i nam tie'n hanh khen thffdng trUdc tap thd, tff do la'y lam can cff de thang chffc cho nhan Iffc. Nhffng trudng hdp nhan lUc trong qua trinh 1dm vide co nhffng ddng gdp xua't sac thi tie'n hanh thang chffc ngay tai thdi diem dd. Nam bat dUdc tdm ly nay va tao dgng lUc 1dm vide cho nhan life Id chinh sdch hang dau cua Ban lanh dao EVNHANOI, giai phdp nay mang lai hidu qua rd't cao, huy ddng hd't kha nang vd tiem ndng vd'n cd cua hg.
- Gidi phdp ndng cao chd't luang nhdn lUc thong qua xdy dung cdc tieu chi ddnh gid ke't qua cong viec
Can sffa ddi va bd sung thdm cdc tidu chi trong phifdng phdp thang do ^o hoa nham phdt hien ra cdc tiem nang cua nhan Iffc. Cdc tidu chuan thffc
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hidn cdng viec phai dffdc xay dung mdt cdch khdch quan, hdp ly, day dii, chi tie't, phii hdp va cu the.
Dieu do t;io dieu kien cho ngffdi danh gid thffc hidn cdng vide mot each chinh xac, nhanh chdng va nhdn life tff ddnh gia, kiem tra mffc dp chinh xac ve ddnh gid thffc hien hien cdng viec ciia hg. Tieu chi
"Mffc dd hodn thdnh nhiem vy" can nhd'n manh bang each cho trgng sd' cao hdn cac tieu chi khac.
Ke't qua do nhdn life tff danh gid se dffdc sff dung dd tham khao vd so sanh vdi ke't qua ddnh gia ciia ngudi quan ly trffc tid'p. Kd't qua ngffdi lanh dao trffc tid'p danh gia se dffdc sff dung de quy ddi sang thff hang thanh tich. Trdn cd sd dd giai thich, trao ddi, phan hdi thdng tin giffa nhdn life va ngffdi lanh dao trffc tie'p khi cd sff chenh lech vd kd't qua ddnh gia.
Lua chgn cac phUdng phdp danh gid sao cho phu hdp. Trong dd can lUu y dd'n phUdng phdp phdng van danh gid vi phUdng phap nay cho phep nhdn life cd the neu len nhffng nhan xet, thdc mdc cua minh trong qud trinh ddnh gid, nhffng khd khdn gap phai trong qud trinh lam vide de nha quan ly cd bien phdp khdc phuc kip thdi. Nhffng yeu cau ciia ngffdi danh gid phai la ngffdi cd trinh do chuyen mdn, am hieu cdng vide, ddnh gid khach quan, cdng bang, tff dd chi ra cdc phffdng hffdng, cdch thu'c cai tid'n thffc hien cdng vide, dd ra cdc chi tieu mdi cho nhan life. Vide ndy tao sif thda man, kich thich hg hdng say lam vide va cong hie'n he't minh.
Cd thdng tin phan hdi ve kd't qua ddnh gia thffc hidn cdng viec mdt each cdng khai. rd rang, cu the vd giai thich nhffng thdc mac vd kd't qua ddnh gid thUc hien cdng vide ciia nhdn lUc, De giiip nhdn Iffc ddnh gia cho diem dd dang chinh xdc hdn, mdu phie'u ndn dffdc thid't ke'chi tie't hdn vdi nhffng md ta ngdn ggn, dd hidu va Iffdng hda dUdc, dffa cdc tieu chi mang tinh thi dua khuye'n khich nham ho cd thdm ddng life hoan thanh td't cdng vide du'dc giao.
- Gidi phdp ndng cao chd't luang nhdn luc thong qua hodn thien chinh sdch ddt ngo nhdn luc Nhu cau mffc Iffdng cao van chid'm ifu thd' va cd tac ddng rd't Idn tdi gia tdng ddng Iffc lam vide hieu qua ciia nhdn Iffc EVNHANOI. De tao ddng Iffc lam vide hieu qua cho nhan lUc va giff ho gan bd
lau ddi EVNHANOI c^n tra Iffdng, thffdng dam bao tinh canh tranh tren thi trffdng lao ddng, Ciing vdi nhffng thffc te'da nghien cffu tai EVNHANOI, tdc gia xinde xua't mdt so'giai phdp sau: Phd bid'n, giai thich ro cho nhan Iffc hieu ve quy chd' tra lUdng dang dp dung, each tinh todn Iffdng, hd so' lUdng chffc danh, ve mffc Iffdng ma ho nhdn dffdc. tha'y dffdc sU cdng bang khi so sanh vdi thu nhdp cua nhffng nhdn lUc khdc; Hoan thidn hd thd'ng phUdng thffc tra Iffdng cho phii hdp hdn; Xdy difng cd che' danh gid ke't qua thffc hidn cdng viec, gan tien Iffdng vdi hieu qua, ndng sud't, cha't Iffdng; Hoan thidn he thd'ng cdc tieu chuan khen thffdng, thi dua mdt each thie't thuc trong toan EVNHANOI.
- Gidi phdp ndng cao chd't luang nhdn luc thong qua dam bdo ca cdu nhdn luc phu. hap vdi nhu cdu phdt trien cua Tong cong ty Dien lUc Thdnh phd Hd Ndi
De EVNHANOI phat tnen manh va ben vffng, can cd chie'n lUdc phdt tnen nhan lUc mdt each hdp ly. Chii trong tre hda dpi ngu can bd, ddo tao bdi dffdng Idp cdn bd ke' can. dap ffng nhu cdu phdt trien cua EVNHANOI Bdtri lai life lUdng nhan lUc phd hdp vdi yeu cau ciia cdng viec va nang Iffc quan ly cua cdn bd. Cd ca'u nhdn Iffc can ddng bd, sd' lifdng nhdn Iffc hdp ly gan vdi cha't lUdng cao, tff do hinh thdnh ndn mdt tap thd tUdng trd doan ke't trong viec dUa EVNHANOI phat trien ben vffng.
4. Ke't luSn
Ndng cao chd't lifdng nhdn life la vide lam rd't cdn thie't dd'i vdi mdi doanh nghiep. Mud'n ndng cao cha't lUdng nhan Iffc phai tap trung va cdc boat ddng quan tri nhdn life dac biet la nang cao trinh do hoc va'n va chuyen mdn, nang cao trinh dp the cha't thdng qua nang cao sffc khde va cai thien dieu kien sd'ng ciia ho. Tdc gia hy vpng de xua't cac giai phdp cu the va dung dan neu tren, trong thdi gian tdi chat Iffdng nhan Iffc ciia EVNHANOI se dffdc ndng cae, trong mpi hoat ddng san xud't - kinh doanh ludn ludn ddp ffng day dii nhu cdu ve dien cua moi khdch hdng vdi chd't iffdng ngay cang cao va dich vu ngdy cdng hodn hao. nham cung ffng didn hdn tuc, an toan, dn dinh phuc vu phdt trien kinh td' - xd hdi va ddi sd'ng nhan dan trdn dia ban Thdnh phd' Ha Ndi •
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TAP CHi CONG THIfifNG
vd dao tao bdi ban, trang bi ky ndng td't de cd the kd'thffa td't cd kinh nghiem cua cac bdc dan anh di trUdc, ddng thdi cd kha nang tid'p can vdi cdc phUdng phdp quan ly, vdn hdnh he thd'ng didn hien dai...
- Gidi phdp ndng cao chdt luang nhdn lUc thong qua hodn thien cong tdc bd tri s& dung nhan luc
Hoan thidn bang md ta cdng vide cho tffng vj tri lam vide va tidu chuan chffc danh trong EVNHANOI. Viec dffa ra dffdc bang md td cdng vide vd tieu chua'n chffc danh nham Iffa chon ffng vidn vd bd'tri cdng vide cho ffng vidn sau khi dffdc tuyen dung, dp dung de bo tri va sdp xd'p nhdn Iffc, xac dinh sd Iffdng nhan life djnh bidn tai mdi bd phan chffc ndng.
Ban md ta cdng viec phai liet kd day dii cdc chffc nang, nhiem vu, cdc md'i quan hd trong cdng vide, cac dieu kidn lam vide, yeu cau kiem tra, gidm sat vd cac tidu chua'n can dat dffdc khi thffc hien cdng viec. Ban md ta cdng vide giiip cho nhdn Iffc hidu dffdc ndi dung, yen cdu ciia cdng vide va hieu dUdc quyen ban, trach nhidm khi thffc hien cdng viec. Ban tidu chud'n chffc danh phai liet kd ddy dii nhffng ydu cau ve nang lu'c cd nhdn nhU trinh do hoc vd'n, kinh nghidm cdng tac, kha nang giai quye't van dd, cdc ky ndng khac, dac diem cd nhan thich hdp nha't cho tffng chffc danh.
Tren tieu chuan md td cdng vide va tieu chuan chffc danh dd'i vdi tffng vi tri lam viec ciia EVNHANOI dUdc ban hanh thffc hien, trffdng cdc phdng, ban sap xe'p, bd tri nhdn life phu hdp vdi tffng bg phan dffa tren nguydn tac: Mdi cdng vide deu CO nhdn lu'c thffc hidn, vide thffc hien khdng bi chdng cheo; Cdng vide dffdc thffc hien bdi nhan life phii hdp giiip ho phdt huy td'i da the' manh cua minh va khi mpt nhan Iffc vdng mat se cd nhdn life khac thay the' ngay de khdng gidn doan qud trinh san xuat kinh doanh. Dd'i vdi cdng viec dUdc thffc hien theo nhdm, ngodi ban md ta cdng viec can cd siJf phd'i hdp giffa cdc thanh vien trong nhdm, Trong qua trinh phdn cdng, bd' tri cdng vide, nhdn Iffc dffdc quydn chia se nhffng nguyen vong, diem manh, ye'u ciia ban than de dUdc bd td vao cdng viec phu hdp.
-. Gidi phdp ndng cao chd't luang nhdn luc thdng qua ddi mdi chuang trinh ddo lao huan luyen. ndng cao y thiic tu boi dudng cHa nhdn life
Cdng tdc ddo tao can dffdc tid'n hanh diing vdi ydu cau thffc td'ciia EVNHANOI vd nhu cdu ciia nhdn luc. Cdn xac dinh nhu cau dao tao thdng qua bang hdi. Ban nhan sff se tie'n hdnh xay dffng va phdt mdu phid'u tdi nhdn Iffc. Yeu cdu nhan lite do dien vao phie'u va ddnh thff tff cdc nhu cdu dao tao quan trpng nhd't dd'i vdi hp. Nhd'n manh rang cac nhu cdu nay deu phai dffdc the hien chi tie't.
Vi du nhu kie'n thffc, ky nang, loai hinh ddo tao.
Sau khi kiem phid'u. xac dinh nhffng nhu cau nay theo thff tff dd quan tam giam dan va quye't dinh nhffng nhu cdu cdn dffdc ffu tidn dao tao trffdc.
Qua trinh nay se giup EVNHANOI md cac khda ddo tao phu hdp vdi nguydn vpng cua nhan Iffc.
Cdng tac dao tao can dUdc tid'n hdnh cd he thd'ng, ddo tao dung ngUdi, dung chuydn mdn de dem lai hieu qua ddo tao td't nha't, tranh lang phi.
Xdy dUng he thd'ng dao tao de'n tffng vi tri cdng viec. He thd'ng cac kid'n thffc, ky nang trang bj cho nhdn Iffc can dffdc xay dffng can thdn, phii hdp vdi tffng dd'i tUdng sao cho trang bj cdc kien thffc, ky nang, hieu bid't vd ngdnh nghd vd cac kie'n thffc chuyen nganh.
Cd hdi thang tie'n la ddng Iffc hd't sffc to Idn ddi vdi nhffng nhdn Iffc xua't sac trong mdt qua trinh dai cdng tdc. EVNHANOI can cd nhffng quy dinh cu the ve viec dUdc thdng chffc va nhffng Uu dai dd'i vdi nhffng ca nhan cd thdnh tich vffdt trdi. Cudi nam tid'n hdnh khen thudng trffdc tap the, tff dd lay lam can cff de thang chffc cho nhan Iffc. Nhffng trffdng hdp nhdn Iffc trong qud trinh lam vide cd nhffng ddng gdp xua't sac thi tid'n hanh thdng chffc ngay tai thdi diem dd. Nam bat dffdc tam ly ndy va tao ddng Iffc tdm vide cho nhdn lUc la chinh sdch hang dau ciia Ban lanh dao EVNHANOI, giai phap nay mang lai hieu qua ra't cao, huy ddng hd't kha ndng va tiem nang vd'n cd ciia hp.
- Gidi phdp ndng cao chdt lucfng nhdn lUc thong qua xdy dung cdc tieu chi ddnh gid ket qud cong viec
Can sffa doi va bo sung them cdc tieu chi trong phffdng phdp thang do dd boa nham phdt hidn ra cdc tiem ndng cua nhdn life. Cdc tidu chuan thffc
86 So 5-Thdng 4/2019
QUAN ini-QUAN IV
hien cdng viec phai dUdc xdy dffng mdt cdch khach quan, hdp ly, day dii, chi tie't. phii hdp vd cu the.
Dieu dd tao dieu kien cho ngUdi danh gia thffc hien cdng vide mot each chinh xac, nhanh chdng va nhan Iffc tif danh gia, kiem tra mffc dd chinh xdc ve danh gia thifc hien hidn cdng viec cua hp. Tidu chi
"Mffc dd hoan thdnh nhiem vu" cdn nha'n manh bang cdch cho trpng so' cao hdn cdc tidu chi khdc, Ke't qua do nhan Iffc tff ddnh gid sd dffdc sff dung de tham khao va so sanh vdi kd't qua ddnh gia cua ngUdi quan ly trffc tid'p. Kd't qua ngUdi lanh dao tru'c tie'p ddnh gia se dUdc sff dung de quy ddi sang thff hang thanh tich Trdn cd sd do gidi thich, trao doi, phdn hdi thdng tm giffa nhdn life va ngffdi lanh dao trffc tie'p khi cd sU chdnh lech vd ke't qua danh gia.
Lffa chgn cac phUdng phap ddnh gid sao cho phu hdp. Trong dd can lifu y de'n phffdng phap phong vd'n danh gid vi phu'dng phdp nay cho phep nhdn life cd the ndu len nhffng nhdn xet, thac mac ciia minh trong qua trinh danh gia, nhffng khd khdn gap phai trong qud trinh lam vide dd nha quan ly cd bien phdp khdc phuc kjp thdi. Nhffng ydu cdu ciia ngffdi ddnh gid phai la ngu'di cd trinh do chuydn mdn, am hidu cdng vide, danh gid khdch quan, cdng bdng, tff dd chi ra cac phUdng hffdng, cdch thffc cai tid'n thifc hidn cdng vide, de ra cdc chi tieu mdi cho nhan Iffc. Viec nay tao sff thda man, kich thich ho hang say lam viec va cd'ng bid'n he't minh.
Cd thdng tin phan hdi ve kd't qua ddnh gia thffc hidn cdng vide mdt each cdng khai, rd rdng, cu the vd gidi thich nhffng thac mdc ve kd't qua ddnh gid thffc hien cdng viec ciia nhan life. De giup nhdn life ddnh gia cho diem dd dang chinh xdc hdn, mdu phie'u nen dffdc thie't kd' chi tie't hdn vdi nhffng md ta ngan ggn, de hieu va Iffdng hda dUdc, dffa cdc tieu chi mang tinh thi dua khuye'n khich nham hg cd them ddng life hodn thanh td't cdng vide dffdc giao.
- Gidi phdp ndng cao chdt luang nhdn luc thdng qua hodn thien chinh sdch ddi ngo nhdn luc Nhu cdu mffc lUdng cao vdn chid'm Uu the va cd tac ddng rd't Idn tdi gia tdng ddng Iffc lam viec hidu qua ciia nhdn Iffc EVNHANOI. De tao ddng life lam vide hieu qua cho nhdn life vd giff ho gdn bd
Idu ddi EVNHANOI cdn trd Iffdng, thffdng dam bao tinh canh tranh tren thi trudng lao ddng. Ciing vdi nhffng thffc td da nghidn cffu tai EVNHANOI.
tdc gia xin de xua't mot sdgiai phap sau: Phd bid'n, giai thich rd cho nhan life hidu vd quy chd'tra Iffdng dang dp dung, each tinh toan Iffdng. hd sd' Iffdng chffc danh. vd mffc Iffdng ma hp nhan dffdc, thd'y dffdc sff cdng bang khi so sdnh vdi thu nhdp ciia nhffng nhdn Iffc khac; Hodn thidn he thd'ng phffdng thffc tra Iffdng cho phii hdp hdn; Xdy dffng cO chd' ddnh gid ke't qua thffc hien cdng vide, gan tien Iffdng vdi hieu qua. ndng sua't, cha't lUdng; Hoan thidn he thd'ng cdc tidu chuan khen thudng, thi dua mdt cdch thid't thuc trong toan EVNHANOI.
- Gidi phdp ndng cao chdt luang nhdn lUc thong qua dam bdo ca cdu nhdn lUc phu hap vdi nhu cdu phdt trien cua Tong cong ty Dien lUc Thdnh phdHd Noi
De EVNHANOI phdt trien manh va bdn vffng, can cd chid'n lUdc phdt trien nhan Iffc mot cdch hdp 1)'. Chu trgng tre hda dpi ngu cdn bd, ddo tao bdi dffdng Idp can bd kd' can, ddp ffng nhu cau phat tnen cua EVNHANOI. Bdtri lai Iffc Iffdng nhan life phu hdp vdi yeu cdu cua cdng viec va nang life quan ly cua cdn bd. Cd ca'u nhdn Iffc can ddng bd, so' lUdng nhan Iffc hdp ly gan vdi cha't Iffdng cao, tff dd hinh thdnh nen mdt tdp the tUdng trd dodn ket trong vide dffa EVNHANOI phat tnen ben vffng.
4. Ke't luan
Nang cao chd't lifdng nhan Iffc Id vide lam rd't cdn thie't dd'i vdi mdi doanh nghiep. Mud'n ndng cao chat Iffdng nhan Iffc phai tap trung va cdc hoat ddng quan trj nhdn Iffc dac biet la nang cao trinh dd hpc van va chuydn mdn, nang cao trinh do the chd't thdng qua ndng cao sffc khde va cai thidn dieu kidn sd'ng ciia hp. Tdc gia hy vong de xua't cdc giai phap cu the va dung ddn ndu tren, trong thdi gian tdi ehd't iUdng nhan life ciia EVNHANOI se dffdc nang cao, trong moi hoat dgng sdn xud't - kinh doanh ludn ludn ddp ffng day du nhu cau vd dien cua mpi khach hang vdi chat Iffdng ngdy cang cao va dich vu ngay cang hoan hao, nham cung ffng dien lien tuc, an todn, dn djnh phuc vu phdt trien kinh te' - xd hdi va ddi sd'ng nhan dan tren dia ban Thdnh phd' Hd Npi •
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TAP CHi CONG THIAING
TAI LIEU THAM KHAO
7. Pham Thdnh Nghi, "Phdt huy dona '""c CHM con ngUdi lao dong trong qudn ly vd sit dung nhdn lUc". Tgp chi Cdng sdn sd 721, thdng 12/2013.
2. Pham Vdn Son (2015), "7 giai phdp ndng cao chdt luang nhdn lUc Viei Nam ". Bdo Gido due thdi dgi.
3. Pham Ddc Thdnh (2011), Ndng cao chd't luang nhdn luc phuc vu cong nghiep hoa - hten dai hda, NXB Lao ddng - Xa hoi, Hd Ndi.
Ngay nhan bai: 4/3/2019
Ngay phan bidn danh gia va su'a chiJa: 14/3/2019 Ngay cha'p nhan dang bai: 24/3/2019
Thong tin tdc gid:
TS. CHU THI THUY TrifoTng Dai hpc Thifdng mai
SOLUTIONS TO IMPROVE THE QUALITY
OF HUMAN RESOURCES OF HANOI POWER CORPORATION
• Ph.D CHU THI THUY Thuongmal University
ABSTRACT:
Vietnam is a developing economy with limited natural resources, hence the human resources play a special role in the country's development. The human resources' special role is not from its quantity but its quahty. If a country has large but poor quaHty human resources, the lovi' labor productivity vi'ill limit this country's development. Therefore, enterprises need to regularly improve the quality of their human resources to meet the requirements of social development.
Keywords: QuaHty of human resources, improving the quaUty of human resources, solutions to improve the quaHty of human resources, Hanoi Power Corporation.
So 5 - T h a n g 4/2019
