Van dung chi so do lircrng hieu suat (KPIs) trong danh gia nang life hoat dong cua Ban quan ly DU an Dau tiT Xay diing Apply the key performance indicator (KPIs) to evaluate the capacity activities of Construction Project Management Unit
Ngay nhan bai: 13/02/2017 Ngay su^ bai: 8/3/2017
Ngay chap nhan dang: 5/4/2017
Tran Quang Phu
T O M TAT:
Dda tren ket qua nghien cilu xay ddng chl tiiu danh gia nang ldc hoat dpng gan lien vdi chiSc nang, nhiem vy hoat dong cHa cac Ban QLDA Dau td Xay dUng, tac gid da danh gia nang lilc hoat dpng cua Ban QLDA DTXD cap huy^n tai cac tinh DBSCL thong qua chi so do ludng hieu suat KPI (Key Performance Indicator).
Tli khoa' Chi so do ltl6ng hieu suat (KPI), nang \dc Ban QLDA.
ABSTRACT:
Based on the research results to estahhsh the criteria to evaluate of capacity activities of construction Project management unit based on the specific targets associated with the function, the mission activities of the PMU in district grade in Mekong delta area on the basis of key performance indicators KPI (Key Performance Indicator)
Keyword: Key Performance Indicator (KPI), capacity of Project Management Unit.
TS.Tran Q u a n g Phii - Triidng D H GTVT TP.HCM
1. Oat van de
fie dSnh giS hieu suat boat Song cua m6i t f i chile hoac ca nh§n can phSi ed hi thdng chi tieu danh giS. Viec xay dung mflt he thong tdt se Ichong chi giup t o chiJc dat 3uac cic muc tiiu ma con giup toi Uu hoa viec danh gia nang lUc cOa td ehdc vh thu hiit, duy tri va phat tnen nguon nhan liic Chi sd do Iu6ng hieu suat KPIs (Key Performance indicators) la mot trong nhieu chi sd danh gia hieu quS duoc van dung phd bien tai cac t d chile, cdng ty da qudc gia tr^n the gidi trong thdi gian qua. Chi sd KPI la mdt he thdng do iUdng va danh gia hieu suat cdng vifc dUOc the hien qua sd lieu, ty I&, chi tieu dmh luong, nhSm phSn Snh hieu quS hoat ddng cOa td chifc, bd phan chiJc nang hoac ca nhan
Nghi§n cilu van dung chl sd nay vao ITnh vuc xSy dung ndi chung, cac doanh nghiep, t d chile hoat ddng xay dilng ndi rieng chua that sU phd bi^n. Dac biet la viec vSn dung chl sd KPI trong danh gia nang lUc hoat ddng tai cac Ban QLDA fiTXD hau nhu chu^ duac de cap tdi ca vi m3t ly luan lan thuc t i l n .
Trong Tap chi Xay dung sd 3/2017 chiing tdi da gidi thieu ket qui nghien cilu xay dUng chi tieu danh gia nang luc hojit ddng tai cac Ban QLDA DTXD. Trong sd nSy xin ducc phep trinh bay ket quS CLia viec vin dung chl sd KPI di danh gia nang lUc hoat ddng cila Ban QLDA DTXD c l p huyen tai mdt tinh DBSCL
2. Trinh tU danh gia nang lUc hoat dong cua Ban QLDA DTXD theo chi s6 KPI 2.). Quy trinh ddnh gid chung
Tren co sd he thdng chi tieu danh gia nSng luc hoat ddng tai cSc Ban QLDA DTXD duoc xay dung, I h&nh d^rth giS theo trinh t u sau:
Xay d u n g chi sd danh gia
i
Phan loai theo muc dich ddnh gid - IVla hoa chl sd
Xay dung thang diem
1
XacdjnhmOrcdo quan t r o n g cac chl
so
Cho diem theo mute do quan t r o n g cita
c h i s d
i
Tdng hUp diem - B d n h aia H'inh 2 1 Quy trinh danh gia nang lire hoat dong aia Ban QLDAfiTXO
2.2. Tdi lieu phuc vu cho viec ddnh gid
-Cicti\ lieu vechUc nang, nhiem vu, quyen han cua cac Ban QLDAfiTXD can cU t r l n quyet dmh thanh lap va cac van ban phSp luat.
- CSc hoat ddng cdt ldi nhSm thuc h i f n nhif m vu va quyen han dUoc giao.
- Oac diem hoat ddng, hinh thUc td chdc, bd may quan 1;^. co che tai chinh cCia Ban phii hop vdi quyet dinh thanh lap.
- Tinh hinh hoat dong, sd lieu cu the phan anh khdi luong cdng viec trong ky danh gia tuong Ung vdi chltieu danh gia.
2 3. Trinh tu ddnh gid
BUdc I: Xay dung chi sd d^nh gia, phan loai va ma hoa chl sd Budq?: xay dung thang diem va trong sd cho cac chi sd KPI, + Diem chuan duoc xay difng cho cac chi sd KPI la thang diem 100.
+ Tam quan trong eiia cac chi tieu dUOc xac dinh theo phUOng phap chuyen gia.
+ SSp x^p thUtUcac chi sd KPI giam dan theo mile do quan trong
04.2017 jaonidHX 133
Budc 3. Cho diem theo mUc do quan trong cOa cac chi sd vdi thang diem 5. Xac dmh tdng d l l m cua tat c3 cac chi sd, tdng diem dd tUOng Ung vdi trong sd l a i .
Budc 4: Tfnh diem cho tifng chi sd theo trpng sd va t;^ le thuc hi§n, tdng hc}p d i l m , xep loai.
Xep loai A+ (Xuat s5c) A CTdt) B (Dat yeu cau) C (Trunq binh) D (Ylu)
Dieu k i l n 95 < Diem danh gia 90 < fiiem d^nh gia < 95 80 < D i l m danh gia < 90 70 < Diem danh gia < 80 Oiem danh qid < 70 Van dung trong danh gia nang IUc hoat ddng cua B QLDA DTXD c4p huyen
3.1. Cdng tde chuan bl
Vifc danh gia duoc thuc hien ddi vdi Ban QLDA OTXD huyen A, tinh B thudc khu vyc DBSCL
Chuyin v i l n danh gia chuan bi cac tai l i f u sau •
- Cac tai lifu v l chUc nang, n h i l m vu, q u y I n han cua cac Ban QLDA DTXD.
- Cac hoat dong chinh nhSm thUc hien nhiem vu va quyIn han duac - Oac diem hoat ddng, hinh thUc t d chijfc, bo may quan ly, co che tai chinh,.
- Sd li§u thu thap phuc vu cho viec ph§n tich, danh gia vi xay dyng hf thdng chi tieu la sd lieu bSo cao trong ky danh gia (nam 2015-2016) va cac tai lieu c6 hen quan khac.
3.2. ThUe hiin ddnh gid
Budcl: Xay dUng chi sd danh gia, ma hda, tinh t^ I I thUc hien trong ky danh gia theo b^ng 3.1
Bang 3.1. Ket qu5 thUc hien cdnq viec theo chi sd danh qia tai Ban QLDA DTXD TT
1 2 3 4 5
6 7 8 9
10
11 12 n
14 15
16 17 18
Chisd danh gia T^ le d y Sn thiTc h i f n dung tien dfl ke hoach dau tU
Ji/ le d u tin thUc h i f n cdng tac chuan bi dau t u diing t i l n dd.
T^ If duin thuc Men cdng t^c khao sat, thiet k l dilng t i l n dfl T;JledUan thuchien GPMBdung tien dd." "
T<!' I f d u an thi cdng hoan thanh dung t i l n dfl.
Ty le dif an quyet toan diing han.
T^ le d u an khdng ph3i dieu chinh quy mfl so vdi d u in 3iu t u duoc phe duyet Ty le d u Sn khdng p h i i d i l u chinh hd soTKKTvadUtoan
T;^ le gdi thau td chUc dau thau va chon duoc n h i thau.
T-^ If ddin khflng gSp sU cd khi thi cdng lam anh hudng den tien dd vh chi phi
J^ le dy in khflng phSi sUa chiia trong thdi gian bao hanh.
T;^ le d u ^n khdng bj vuot TMfiT trong qua trinh TKKT va lap dU toan T^ le dUan khdng hi vUcJttdng mUc dau t u trong qua trinh thi cdng, quylt toan.
J^ le duin cd gia tn quyet toan khdng vuot gia tn hop ddng Ty' If d u an thanh toan dOng han cho n h a t h i u
Ty le d u an dUoc cap vdn theo dilng k l hoach ngan sSch hang nam Ty le giS trj g i i l ngSn vdn so vdi ke hoach vdn dUOc cap Ty le d u ^n thUc hien dung quy trinh quiin ly
Ma hoa T D I Tfi2
TD3 TD4 TD5
TD6 CL1 CL2 CL3
CL4
CL5 CPl
CP2
CP3 CP4
CP5 NL1 NL2
Cach tinh So DA thUc hien dunq tien dd ke hoach dau t u
Tdng sd DA da hoan thanh Sd DA thUc hien cdng tac chuan bi dau t u dunq tien do
Tdng sd DA da hoSn thanh cdnq tac CBOT Sd DA thUc hien cdng tac khao sat, thiet kedung tien dd
Tdng sd DA da khao s^t, t h i l t k l Sd DA thUc hien GPMB diinq tien do
Tdng sd DA da GPIVIB Sd DA hoan thanh dunq tien do
Tdnq sd DA da hoan thanh Sd OA q u y l t toan dUng han Tdng sd DA da QT Sd DA khdng dieu chinh quy md
Tdnq sd DA dang trien khai Sd DA khdnq phai dieu chinh hd so TKKT v a d u toan
Tdnq sd DA dang thi cdnq Sd gdi thau td chUc dau thau vi chon dUcfc nha thau
Tdng sd gdi t h i u t d chUc dau thau Sd DA khdng gap sued khi thi cdng ihm anh hudng
d ^ n t i e n d d v a c h i p h i Tdnq sd DA danq thi cdnq Sd DA khdnq ph3i s;ia chUa tronq thdi qian bSo hanh.
Tdnq sd DA dang trong thdi han bao hSnh Sd DA khflnq bi vuot TMOT tronq qua trinh TKKT va DT
Tdnq sd DA da k h i o sat, thiet ke Sd DA khflnq bi vuot TMfiT tronq qua trinh thi cflnq, OT
Tdnq sd DA da QT Sd DA CO qi^ tn QT khdnq vUOt qia tri Hfi
Tdnq sd DA da QT Sd DA thanh toan dunq han cho nha thau
Tdnq sd DA danq t r i l n khai Sd DA duoc cap vdn theo dung ke hoach NS han^ nSm
G\i tri giai nqan tronq ky Sd DA thuc h i l n dunq quy trinh
Tdnq sd DA danq trien khai
K i t q u i 25/27 28/29 25/25 18/23
17/27
18/20 22/29 17/18 54/54
17/18
32/37 24/25
16/20
16/20
29/29
29/29 145/165
29/29 Ty[e(%)
0.925 0,965 1,00 0,783
0,629
0,9 0,759 0,944 1,00 0,944
0,865 0,96
0,8 0,8
1,00
1,00 0,878 1,00
1 3 4 B D n i ! I I S l 04.2017
19 20 21
Ty I f d u an cd hd so d u an duqc luu trO d a y d u
Ty I f d u an dUoc iing dung cdng nghe mdi trong Quan ly dU an.
T J l ^ d U a n k h d n g x a y r a t a i n a n l a o dflng gay chet ngUdi.
NL3 NL4 IML5
Sd DA CO hd so dudc luu tru' day dil Tdnq so DA danq trien khai Sd DA duoc Unq dunq CN mdi Tdnq sd DA danq trien khai Sd DA khdng xay ra TNLD gily chet nqudi
Tdnq sd DA danq trien khai
29/29 2/29 29/29
1,00 0,069
1,00
BUdc 2 :Xac djnh tam quan trong ciJa cac chi so, xac djnh trong so vh tinh diem danh gia
Tam quan trong cua cac chi sd dUoc tinh theo thang diem 5, xac djnh theo phuang phap chuyen gia vdi 21 chi sd K i t qua sau k h i o s i t chuyen gia nhU sau: 5 diem gdm 4 chl sd; 4 diem gdm 7 chi sd; 3 diem gdm 5 chi sd; 2 diem gom 3 chi sd; 1 diem gdm 2 chl sd. Tdng sd diem
5-4 + 4*7 + s^S + 2*3 + 1*2 = 71 diem tUOng duong vdi trong s6 l i 1 Trong so cua cac nhdm chi sd duoc xac dmh nhUsau:
- Chi sd nhdm 5 d i e m : 1/71*5 = 0,070 - Chi sd nhdm 4 diem : 1/71*4 = 0,056 - Chl sd nhdm 3 diem • 1/71*3 = 0,042 - Chl sd nhdm 2 diem : 1/71*2 = 0,028 - Chisd nhdm 1 d i l m : 1/71*1 = 0,014 Bang
TT (1) 1 2 3 4 5 6 7 8 9 10 11
12 13 14 15 16 17 18 19 20 21
3.2. Diem danh gia theo chl sd KPI tai Ban QLDA DTXD Chisd
(2)
T>J I I g i i tri g i i i ngan vdn so vdi ke hoach vdn duoc cap
T 9 I I d u i n thi cdng hoan thanh dunq tien dfl Ty I f dUan khdng gap sUcd khi thi cdng lam i n h hudng den tien dd va chi phi T^ If dUan c6 gia tri q u y l t t o i n khflng vUOt gia tri hop ddng
Ty I f dUan thUc h i f n dung t i l n do k l hoach d a u t u
Ty \i duin thuc hien GPMB dOnq t i l n dd.
Ty le dUan khdng phai dieu chinh quy md so vdi d u i n dau t u dUoc phe duyet Ty le gdi thau t d chUc d i u t h i u va chon duoc nha thau.
Ty le d u an khdng bi vUOt tdng mUc d i u t u tronq q u i trinh thi cdng, quyet toan T i ' l e d U an khdng p h i i d i l u chinh hdsoTKKTva d u t o i n
T^ I f d u an duac dp vdn theo dung k l hoach n q i n sich hang nam
Ty le dUan thuc hien eong t i c chuan bi dau t u diing tien do.
Tf ledUanthUc hien cflng t i c khio s i t , thiet ke dOnq t i l n dfl
T i ' l e d U i n quyet toan dunq han.
TyledUanthUc hien diinq quy trinh quan ly Ty ii du i n khdng phai si(a chCfa trong thcrt gian b i o hanh.
Ty le dUan thanh t o i n diinq han cho nha thau T^ I& d u i n khdng xay ra tai nan lao ddng gay chet ngUdi.
T ' J I d d u a n c d h d s t J d U a n d u o c l U u t r u ' d a v d u T^ If d u i n khdng br vuot TMfiT trong qua trinh TKKT va lao dutoan
TJ I f d u i n dUOc Ung dung cdng nghe mdi tronq Q u i n I'J'dU an
Ma hda (3) N L l TD5 CL4 CP3 T D I TD4 C L l CL3 CP2 CL2 CP5 TO 2
TO 3 TD6 NL2 CL5 CP4 NL5 NL3 CPl NL4
chtTn
(4) 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Trong sd (5) 0,07 0,07 0,07 0,07 0,056 0,056 0,056 0,056 0,056 0,056 0,056 0,042 0,042 0,042 0,042 0,042 0,028 0,028 0,028 0,014 0,014
Danh gifi Ty le (%)
(6) 0,878 0,629 0,944 0,8 0,925 0,783 - 0,759
1,00 0,8 0,944
1,00 0,965 1,00 0,9 1,00 0,865 1,00 1,00 1,00 0,96 0,069 Cong
D i l m d i n h gia (7} = (4}-(S)*(6)
6,146 4,403 6,608 5,5 5,18 4,3848 4,2504 5,6 4,48 5,2864
5,6 4,053 4,2 3,78 4,2 3,633
2,8 2,8 2,8 1,344 0,0966 87,2452
Ghi chu (8)
Dua tren k i t qua tinh t o i n , ddi chieu vdi b i n g xep hang duoc p h i n Ket q u i d i n h gia da phan anh k h i t o i n d i f n muc tieu, nhiem vu can (oai, n i n g luc hoat ddng cua BQL QLDA OTXD dUOc danh g i i d mUc mUc thUc h i f n cCia mot BQL QLDA DTXD. Qua danh gia cho thay can chii y B,fiat yeu cau. tdi c i c cdng viec p h i n anh qua chi sd KPI cd mile t j le dudi 0,85, Vdi c i c 3.3. Nhdn xit ket qud Sdnh gid ndi dung bao h i m y nghia khi x i y dung c i c chl sd KPI can t h i l t cd
04.2017BWn[I(IH9l|135
nhung dieu chinh d l c i i thien cac van de tdn tai n h i m nang cao chi sd KPI v i tang nang luc hoat ddng cOa dOn vi.
Mpf so van 34 cdn luu y d aac do qudn tri tai don vi:
Vdi chl sd TD5 (T^' le dU i n thi cdng hoan thanh dung t i l n dd) dat ty le 0,629 cho thay q u i n 1;^ tien do thi cflng chUa dat yeu cau, viec cham chil y l u d giai doan thi cdng. Can cd nhUng d i l u chinh, khac phyc ddi vdi c i nhan, bd p h i n phu trach linh vUc nay.
Vdi chi sd TD4 (Ty I f dU an thUc hien GPMB diing tien dd) dat ty H 0,783 cho t h i y cflng tac thUc hien GPMB cung chUa tdt, i n h hUdng den tien do thuc h i f n dU an va tien dd g i i i ngan. Can cd nhCrng bien phap d i l u chinh, khac phuc.
Vdi chi sd CLl (T;/ le d u i n khdng phai d i l u chinh quy md so vdi d u an dau tU dUdc p h i duy§t) chl dat t j l§ 0,759 trong khi dd chi sd CL2 (Ty I f d u i n khdng p h i i dieu chinh hd so TKKT va d u toan) dat ty le 0,944 cho thay cdng t i c quan ly Bao cao KT-KT DTXD (du i n nghien ciiu kha thi DTXD) chUa tdt, chat luong hd so kem phai d i l u chinh nhieu trong khi HdsOTKKTva dUtoan cd chat luong tdt, it phai dieu chinh.Diy l i e d sd d l danh gia nang luccitaca nhan, bd phan p h u t r i c h l m h v u c nay
4 . Ket luan
Thdng qua nghien cUu da lam ro va van dung chi sd KPI trong d i n h g i i nang li/c hogt ddng cila Ban QLDA DTXD. Ket qua danh gia phan anh ro net nang lUc hoat ddng ciia mdt Ban QLDA fiTXD cap huyen, day la CO sd de c6 nhUng bien phap dieu chinh phii hop n h i m khic phuc nhCing tdn tai va p h i t huy nhUng Uu d i l m tai don vi.
Cic chi t i l u trong nghi§n cUxi mdi chl tap trung d i n h g i i c i c hoat ddng chuyen mdn phuc vu chdc nang nhifm vu chinh cua don vi chua CO nhOTig chi tieu danh gia cic linh vUc thuflc v l h f thdng t d chdc, nhan sU, kiem s o i t nfli bd cila cac Ban QLDA. Van de nay se tiep tyc dugc nghien cUu trong thdi gian tdi,
TAI UEU THAM KHAO
[1J Oavid Parmenter (2009), Xdy dung «d &ig dung cdc chisd bieu sudt cot yeu cd sdc thuyet phucNXBTong Hop TPHCM
[1] F!ao (ao tinh hinh Ihtrc hien dau tir xay dimg tai huyen Phong Sien, TP.Can Thd nam 201S,2016
[3] Bao cjo tinh hinh thuc hi^n dau t u xay dung tai huyen Tan Phudc, Tinh Tien Giang nam 2015,2016
[4], Bao cao tinh hinh thUc hien dau t u jay iilng tai huyin Tam Binh, Tinh Vinli Long nam 2015,2016
136iaDE1i:[|Bai (
