©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 1
Interviewing
Interviewing
for Employment
for Employment
and Following Up
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 2
Employment
Employment
Interviews
Interviews
Organization’s
Main Objective
Applicant’s
Main Objective
Match Applicants with the
Organization
Match Goals and Capabilities with
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 3
The Typical Sequence
The Typical Sequence
of Interviews
of Interviews
Applicant’s Objectives Employer’s
Objectives
Hiring Decision
Hiring Decision The Interview
Process The Interview
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 4
Types of Interviews
Types of Interviews
Group
Group
Structured
Structured
Open-Ended
Open-Ended
Stress
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 5
What Employers
What Employers
Want
Want
Fit with the
Organization
Fit with the
Organization
Qualifications
for the Job
Qualifications
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 6
Preemployment
Preemployment
Testing
Testing
Job-Skills
Job-Skills
Tests
Tests
Job-Skills
Job-Skills
Tests
Tests
Drug
Drug
Tests
Tests
Drug
Drug
Tests
Tests
Psychological
Psychological
Tests
Tests
Psychological
Psychological
Tests
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 7
Researching the
Researching the
Organization
Organization
The Organization
The Opportunity
•Full Name
•Location
•Age
•Products
•Industry Position
•Earnings & Growth
•Overall Structure
•Job Title
•Job Functions
•Job Qualifications
•Career Path
•Salary Range
•Travel
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 8
Anticipating the
Anticipating the
Employer’s Questions
Employer’s Questions
College Years
College Years
College Years
College Years
Attitudes
Attitudes
and Preferences
and Preferences
Attitudes
Attitudes
and Preferences
and Preferences
Employers
Employers
and Jobs
and Jobs
Employers
Employers
and Jobs
and Jobs
Work Habits
Work Habits
Work Habits
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 9
Preparing Some Questions
Preparing Some Questions
•
Are these my kind of people?
•
Can I do this work?
•
Will I enjoy the work?
•
Do I want this job?
•
Does the job pay well?
•
Who will be my supervisor?
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 10
Preparing for
Preparing for
the Job Interview
the Job Interview
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 11
Handling the
Handling the
Actual Interview
Actual Interview
Screening Screening Interview Interview Screening Screening InterviewInterview InterviewSelectionInterviewSelection
Selection
Selection
Interview
Interview InterviewInterviewFinalFinal
Final Final Interview Interview Cover Your Cover Your Strong Points Strong Points Cover Your Cover Your Strong Points
Strong Points Your PersonalityYour PersonalityEmphasizeEmphasize
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 12
Warm-Up Phase
Warm-Up Phase
Question-and
Question-and
Answer Stage
Answer Stage
The Close
The Close
Three-Step
Three-Step
Interview Process
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 13
First
Impressions
Body
Language
The Warm-Up Phase
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 14
Questions and
Questions and
Answers
Answers
Asking Questions Asking Questions
Listening Listening
to the Interviewer to the Interviewer
Dealing with Dealing with
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 15
The Close
The Close
of the Interview
of the Interview
Concluding Gracefully
Concluding Gracefully
Discussing Salary
Discussing Salary
Reviewing Notes
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 16
Following Up
Following Up
After the Interview
After the Interview
Thank-YouMessages
©
Prentice Hall , 2003
Business Communicat ion Today
Chapter 18 - 17
Other Types of
Other Types of
Follow-up Messages
Follow-up Messages
Requesting
Requesting
More Time
More Time
Requesting
Requesting
More Time
More Time
Declining
Declining
an Offer
an Offer
Declining
Declining
an Offer
an Offer
Accepting
Accepting
an Offer
an Offer
Accepting
Accepting
an Offer
an Offer
Resigning
Resigning
From a Job
From a Job
Resigning
Resigning
From a Job
