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(1)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 1

Interviewing

Interviewing

for Employment

for Employment

and Following Up

(2)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 2

Employment

Employment

Interviews

Interviews

Organization’s

Main Objective

Applicant’s

Main Objective

Match Applicants with the

Organization

Match Goals and Capabilities with

(3)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 3

The Typical Sequence

The Typical Sequence

of Interviews

of Interviews

Applicant’s Objectives Employer’s

Objectives

Hiring Decision

Hiring Decision The Interview

Process The Interview

(4)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 4

Types of Interviews

Types of Interviews

Group

Group

Structured

Structured

Open-Ended

Open-Ended

Stress

(5)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 5

What Employers

What Employers

Want

Want

Fit with the

Organization

Fit with the

Organization

Qualifications

for the Job

Qualifications

(6)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 6

Preemployment

Preemployment

Testing

Testing

Job-Skills

Job-Skills

Tests

Tests

Job-Skills

Job-Skills

Tests

Tests

Drug

Drug

Tests

Tests

Drug

Drug

Tests

Tests

Psychological

Psychological

Tests

Tests

Psychological

Psychological

Tests

(7)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 7

Researching the

Researching the

Organization

Organization

The Organization

The Opportunity

Full Name

Location

Age

Products

Industry Position

Earnings & Growth

Overall Structure

Job Title

Job Functions

Job Qualifications

Career Path

Salary Range

Travel

(8)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 8

Anticipating the

Anticipating the

Employer’s Questions

Employer’s Questions

College Years

College Years

College Years

College Years

Attitudes

Attitudes

and Preferences

and Preferences

Attitudes

Attitudes

and Preferences

and Preferences

Employers

Employers

and Jobs

and Jobs

Employers

Employers

and Jobs

and Jobs

Work Habits

Work Habits

Work Habits

(9)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 9

Preparing Some Questions

Preparing Some Questions

Are these my kind of people?

Can I do this work?

Will I enjoy the work?

Do I want this job?

Does the job pay well?

Who will be my supervisor?

(10)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 10

Preparing for

Preparing for

the Job Interview

the Job Interview

(11)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 11

Handling the

Handling the

Actual Interview

Actual Interview

Screening Screening Interview Interview Screening Screening Interview

Interview InterviewSelectionInterviewSelection

Selection

Selection

Interview

Interview InterviewInterviewFinalFinal

Final Final Interview Interview Cover Your Cover Your Strong Points Strong Points Cover Your Cover Your Strong Points

Strong Points Your PersonalityYour PersonalityEmphasizeEmphasize

(12)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 12

Warm-Up Phase

Warm-Up Phase

Question-and

Question-and

Answer Stage

Answer Stage

The Close

The Close

Three-Step

Three-Step

Interview Process

(13)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 13

First

Impressions

Body

Language

The Warm-Up Phase

(14)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 14

Questions and

Questions and

Answers

Answers

Asking Questions Asking Questions

Listening Listening

to the Interviewer to the Interviewer

Dealing with Dealing with

(15)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 15

The Close

The Close

of the Interview

of the Interview

Concluding Gracefully

Concluding Gracefully

Discussing Salary

Discussing Salary

Reviewing Notes

(16)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 16

Following Up

Following Up

After the Interview

After the Interview

Thank-You

Messages

(17)

©

Prentice Hall , 2003

Business Communicat ion Today

Chapter 18 - 17

Other Types of

Other Types of

Follow-up Messages

Follow-up Messages

Requesting

Requesting

More Time

More Time

Requesting

Requesting

More Time

More Time

Declining

Declining

an Offer

an Offer

Declining

Declining

an Offer

an Offer

Accepting

Accepting

an Offer

an Offer

Accepting

Accepting

an Offer

an Offer

Resigning

Resigning

From a Job

From a Job

Resigning

Resigning

From a Job

Referensi

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