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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 1
Completing Business
Completing Business
Reports and
Reports and
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 2
Three-Step Writing
Three-Step Writing
Process
Process
Planning Planning Chapter 12 Chapter 12 Planning Planning Chapter 12 Chapter 12 Completing Completing Chapter 14 Chapter 14 Completing Completing Chapter 14 Chapter 14 Writing Writing Chapter 13 Chapter 13 Writing Writing Chapter 13 Chapter 13•AnalyzingAnalyzing
•InvestigatingInvestigating
•AdaptingAdapting
•AnalyzingAnalyzing
•InvestigatingInvestigating
•AdaptingAdapting
•OrganizingOrganizing
•ComposingComposing
•DesigningDesigning
•OrganizingOrganizing
•ComposingComposing
•DesigningDesigning
•RevisingRevising
•ProducingProducing
•ProofreadingProofreading
•RevisingRevising
•ProducingProducing
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 3
Revising Reports
Revising Reports
and Proposals
and Proposals
Style and Tone
Organization
Readability
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 4
Producing Formal
Producing Formal
Reports
Reports
and Proposals
and Proposals
Design Elements
Design Elements
Design Elements
Design Elements
Report-Writing Teams
Report-Writing Teams
Report-Writing Teams
Report-Writing Teams
Computer Resources
Computer Resources
Computer Resources
Computer Resources
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 5
Components
Components
of Formal Reports
of Formal Reports
Type of Type of Report Report A u d ie n c e A u d ie n c e N e e d s N e e d
s Re
p o rt R e p o rt L e n g th L e n g th Prefatory Prefatory Parts Parts Prefatory Prefatory Parts
Parts the Reportthe ReportText ofText of
Text of
Text of
the Report
the ReportSupplementarySupplementaryPartsParts
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 6 Cover Cover Cover Cover Letter of Letter of Authorization Authorization Letter of Letter of Authorization Authorization Title Fly Title Fly
or Title Page
or Title Page
Title Fly
Title Fly
or Title Page
or Title Page
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 7
Text of the Report
Text of the Report
Introduction
Introduction
Body
Body
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 8
Supplementary
Supplementary
Parts
Parts
Appendixes
Appendixes
Appendixes
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 9
Components of
Components of
Formal Proposals
Formal Proposals
Proposal
Proposal
Cover
Cover Title FlyTitle Fly Title PageTitle Page
Table
Table
of Contents
of Contents
List of
List of
Illustrations
Illustrations
Request
Request
for Proposal
for Proposal
Executive
Executive
Summary
Summary
Letter of
Letter of
Transmittal
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 10
Text of the Proposal
Text of the Proposal
Solicited
Unsolicited
F
o
rm
a
l
In
fo
rm
a
l
Introduction
Introduction
Introduction
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 11
Proofreading Reports
Proofreading Reports
and Proposals
and Proposals
Inconsistencies
Inconsistencies
Errors
Errors
Missing Components
Missing Components
Spelling
Spelling PunctuatioPunctuatio n
n
Visual Aids
Visual Aids
Text
Text
Placement
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Prentice Hall , 2003
Business Communicat ion Today
Chapter 14 - 12
Potential Reactions
Potential Reactions
to the Report
to the Report
Potential Reactions
Potential Reactions
to the Report
to the Report
Positive
Positive
Response
Response
Positive
Positive
Response
Response
Half-Hearted
Half-Hearted
Praise
Praise
Half-Hearted
Half-Hearted
Praise
Praise
No Action
No Action
No Action
No Action
Serious
Serious
Criticism
Criticism
