TAP GHi CONG THIflfNG
CAC YEU TO ANH HlTdNG DEN SlT HAI LONG DOI VOtI CONG VIEC
CUA NHAN VIEN T U VAN DAU TlJ, TAI CONG TY CO PHAN C H I T N G KHOAN FPT
• DOAN TH! THUY HAI - N G U Y I N TH! NGQC MAI
TOM TAT:
Bai viet nghidn cu'u cac y6'u t6 anh hifdng de'n stf hai 16ng trong c6ng viec cua nhan vien tif van dau tif tai Cong ty C6 phin Chi?ng khoan FPT (Cong ty ChiJng khoan FPT). Ket qua nghien clJu cho thay mo'i quan h& tich ciic giCa c^c y6'u tS'tdc ddng den sif hai long cua nhSn vidn. tif v^n dau tif tai Cong ty ChiJng khodn FPT 1^ tien lifdng, dao tao va thang tien, ban chS't c6ng vi6c va Ianh dao. Difa tren ket qua nghien ctfu, mpt so' giai phap difOc kie'n nghi nhim nSng cao sif hai 16ng vdi cong viSc cua nhan vien. Tit dd, nghien ciJu difa ra mpt so' de xua't giiip doanh nghiep cai thien cac chinh sach nham nSng cao sir hai long ciia nhan vien tai cdng ty.
TH khda: Su" hai long vdi cdng viec, ban chat cdng viec, tien lu'dng, nhan vien tif van diu t\i, Cdng ty Chifng khoan FPT.
1. Cd soT Iy thuye't va phifdng phap nghidn ctfu
1.1. Cdsdly thuyet
Cac ly thuye't v^ ddng cd thuc day co Hen quan de'n sd hai long vdi cdng vide cua nhan vidn:
Thuye't cap bac nhu cau cua Maslow, Thuye't hai yd'u td' cua Herzberg, Thuye't cdng bang cua Stacey Adams, Thuye't ky vong cua Victor Vroom.
Khai niem sif hai long dd'i vdi cdng viec, theo Weiss (2002) dinh nghia sU hai long vdi cdng viec
la SLf ddnh gia tich cifc hay tieu cde cua mdt ngdfli ve cdng viec hay tinh trang cong vide. Stephen P.
Robbins (2002) dinh nghla sif thoa man trong cdng viec la cam giac tich cifc ve cdng vide cd difdc tCf sir danh gia nhifng dac diem cua cdng vi?c do.
Nhan vien cam tha'y hai long ve cong vide se ISm vide hidu qua hdn so vdi nhifng nhan vidn khdng cd cam giac nay. Theo Spector( 1997) sif hii long vdi edng viec ddn gian la vide ngudi ta cam thay nhu" the' nao cong vide cua ho \:i ^ic khia canh cdng vide cua hp.
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Dd la miJc dp ma ngifdi ta thich (hai long) hay khong thich (ba't man) cdng viec eiia hp. Day la sif danh gia ehung nen sif hai long vdi cdng viee la mot bid'n ve thai dp. Theo Ellickson va Logsdon (2001), sif thda man edng viec difdc dinh nghia ehung la miJe dp nhSn vidn ydu thich cdng vide ciia hp, dd la thai dp difa tren sif nhan thiic cua nhSn vien (tich cifc hay tidu cifc) ve cdng vide hoac mdi tnfdng lam vide. Ndi ddn gian hdn, mdi tnfdng lam vide cang dap tfng difdc cac nhu cau, gia tri va tinh each cua ngu'di lao ddng thi dp thda man cdng viee cang eao. Tdm lai, sif hai long vdi cong vide cua nhSn vidn la sif danh gia tich cifc hay tieu eife cua hp dd'i vdi edng vide.
Trong cac cdng tiinh nghidn cifu ve ye'u td' anh hu'dng dd'n sif hai long vdi cdng viec cua nhdn vien, md hinh JDI ciia Smith at al (1969) do lifdng siJ hai long vdi cdng vide bang 5 nhan to; Ban chat cdng vide, sif giam sat eiia ca'p tren, lu'dng, ddng nghidp, va ed hpi thang tien. Nghidn cu'u cua Tran Kim Dung (2005) da thifc hien do lifdng mifc dp hai long vdi cdng vide trong dieu kien ciia Viet Nam bang each su' dung md h5nh Chi sd' md ta cdng viec (JDI) cua Smith va cae ddng nghidp.
Tuy nhidn, ngoai 5 nhan to' difde de nghj trong JDI, tde gia da difa thdm 2 nhan td' niJa la Phuc ldi cdng ty va Di^u kien lam vide de phii hdp vdi tinh hinh cu the eiia Viet Nam,
Nghien clfu nham ki^m dinh gia tri cac thang do JDI cung nhif xac dinh eae nhan to' anh hifdng nhd the' nao dd'n mife thda man cdng viec ciia nhdn vidn d Viet Nam. Thang do Likert 7 mdc dd,
phan tich nhan to (EFA) va phSn tieh nhan td' khang dinh (CFA) da du'dc su' dung. Ke't qua nghidn ciJu ehi ra 2 ye'u td' cd anh hifdng manh nha't va cd y nghia thd'ng ke den muTe dp thoa man ehung la thoa man vdi ban chat cdng viec va thoa man vdi cd hdi dao tao, thang tie'n. Md hinh nghien cdu eiia Mohammod Mahamuda Parving (2011) nghien cilu eae nhan td' anh hifdng de'n sif hai long edng viee ciia nhan vidn trong ITnh vifc du'dc pham. Tac gia da ed' gang danh gia sif hai long trong edng vide eua nhSn vien trong edc Cdng ty difdc pham khac nhau. Nghien cdu tap trung vao tam quan trong tifdng dd'i eiia cde yd'u to': dilu kidn lam viec, tiln lifdng va thang tid'n, sif cdng bdng, cdng vide an toan, quan he vdi ddng nghiep va ca'p trdn anh hifdng de'n sif hai long trong cdng vide.
So sdnh cde nghidn edu va de xua't md hinh:
(Bang 1, Hinh 1)
De xuat md hinh nghien cu\i: Ke'thii'a nghien edu ciia Tran Kim Dung (2005), ke't hdp vdi eae nghien cdu khdc, de tai de xua't md hinh nghien edu gom 7 yd'u td': (1) Ban chat cdng vide, (2) Tien lu'dng, (3) Phiic ldi, (4) Dieu kidn lam vide, (5) Dong nghiep, (6) Lanh dao, (7) Dao tao va thang tid'n.
Cac gia thuye't nghien cdu:
HI: Ban chat cdng viee cd anh hu'dng de'n sif hai long vdi cdng vide eua nhan vidn tif va'n chdng khodn tai edng ty.
H2: Tien lifdng cd anh hifdng dd'n sif hai long vdi cdng vide cua nhdn vien tif va'n chdng khoan tai cdngty.
Bang 1. So sanh c a c nghien cifu thiic t i l n ve SLT hdi long trong cong viec
Cac nghl§n cihj
M6 hinh chi so cong viec (JDI). Smith etal (1969) TrSn Kim Dung (2005) Mosamod Mahamuda Parvin (2011)
Cac yeu to anh hadng Ban chat
c6ngvi$c
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Co hOi dao tao va thang tien
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Lanh Dong (}ao 1 nghi$p
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Phuc 101 Luong 1 . •
" ' congty
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Dieu l<i$n lamvi^c
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Cong bang
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TAP CHi CONG THlftiNG
Hinh 1: M6 hinh nghien cCtu cac yeu to anh hUdng den sit hai long trong cong viec
f H1: B^n chat cdng viec
Bang 2. Thang d o trong n g h i e n c
H2: Tien luong
f H4:Diei Dieu kien lam viec
f H5: Odng nghiep J ''
G
H7: Dao tao va thang tien
H3: Phuc ldi cd anh hu'dng de'n sij hai 16ng vdi edng viec cua nhan vidn tif va'n chdng khoan tai edngty.
H4: Dieu kien lam viec ed anh hifdng dd'n sif hai long vdi cdng vide eua nhdn vien tif vS'n chdng khodn tai cdng ty.
H5: Ddng nghidp cd anh hifdng de'n sif hai I6ng vdi cdng viec cua nhan vien tif va'n chdng khoan tai cdngty.
H6: Lanh dao ed anh hifdng den stf hai long vdi cdng vide cua nhan vidn tif van chdng khoan tai cdng ty.
H7: Ddo tao va thang tid'n cd anh hu'dng den sif hai long vdi cdng viec ciia nhan vien tif va'n chdng khoan tai cdng ty.
1.2. Phi&fngphdp nghien cdu
Sau bifde dau tidn la he thd'ng hda ly thuye't ve sif hai long vdi cdng viee, de tai tid'n hanh bu'de nghien cdu dinh tinh bang phifdng phdp phong van nhifng nhan vidn tai cdng ty, dac biet la nhan vien va nha quan ly cua bd phan tif va'n chdng khoan tai Cdng ty Chdng khoan FPT. Bu'de nghien cdu nay da giup de tai kiem tra lai md hinh nghien cdu de xua't va danh gid sif hdp ly cua cde ihang do.
Cacttrangdo Ban diat cdng vi$c Cdng viec rd rang
Cdng viec cd nhieu thd thach, thu vi Cdng viec cho phep sd dung tdt cac nang life ca nhan
Cdng viec phii hop vdi trinh do chuyen mdn va ky nang dKOc dao tao PhuclpixahOi
Cdng ty thac hien che do bao hiem xa hdi.baohi^mytetdt
Cdng ty cd che dp nghi bSnh, nghi phep thuan loi
Hai long v§ che dd phiic Ipi va cac khoan trd cap cua cdng ty
Cac phuc Ipi td cdng ty phu hpp vdi nhu cau cua nhan vien
0dng nghidp
Ddng nghiep than thien, cdi md Cac dong nghiep phdi hpp lam viec tot Dupctrau doi chuyen mdn khi lam viec vdi ddng nghidp
Ddng nghidp la ngUdi dang tin cay Dao tao va thang tien Dieu ki$n thang tiSn rd rang Cdng ty tgo cd hOI th^ hien nang iMc chuyen mdn
Cdng ty cung c^p nhOng kien thdc, ky nang can thiSt cho cdng vifec
BCCV2
BCCV3
BCCV4 PLXH
PLXH1
PLXH2
PLXH3
PLXH4
DN DN1 DN2
DN3
DN4 DTTT DTTT1
DTTT2
DTTT3 Cdnq ty rat chu trpng den cdng tac dao
' .. , DTTT4 tgo nhSn vien
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Cac thang do Tien luang
Tien lUdng, thifdng difpc phan phd'i cong bang
"rang luong theo djnh ky cOa cdng ty Tien luong, thu nhap tra theo nang life va SLf ddng gdp
Co th^ sdng dua hoan toan vao thu nhap til congty
Dieu ld$n lam vj$c
Mdi tnidng lam vi$c cd ap life vda phai Cac phitcing tien, cdng cu lam vi§c diipc trang b| rSt diy dii
Dieu ki^n ndi lam vi$c rat an toan va thudn Igii
Cong vi^c on djnh, khdng lo lang ve mSt viec lam
Lanhd^o
Lanh dgo quan t^m den cap dudi Nhan vien nh§n duoc sir hd'trp ciia lanh dgo trong cdng viec
Lanh dgo ddi xd cdng bang Lanh dao cd nang life, tam nhin va kha nang dieu hanh td't
&t hai long ehung ve cdng vi$c No! ehung anh/chi hai long khi lam viec tai cong ty nay
Se gidi thidu cho mpi ngudi den lam viec tai cdng ty
Se lam vide lau dai tai cdng ty
Ma hda TL
TL1 TL2 TL3
TL4 DKLV DKLV1 DKLV2
DKLV3
DKLV4 LD LDI LD2 LD3 ID4 HLC
HLC1
HLC2 HCL3
Tid'p theo de tai tie'n hanh nghidn cdu dinh lifdng vdi quy md mdu la 155 nhdn vien tif va'n chdng khoan tai Cdng ty. Thdi gian nghidn cdu la lifthang 01-04/2020.
2. Ke't qua va thao luSn
So'lifdng mdu nghidn edu cua de tai la 155.
2.1. Kit qua Cronbach's Alpha
He so"Cronbach's Alpha eho nhdn to"Ban cha't cdng vide la 0,768 chdng td thang do cd dp tin cdy.
Cde bien trong nhan td' Idn hdn 0,3 thda man yeu ctu nen khdng loai bd bie'n nao.
He sd' Cronbach's Alpha eho nhdn td' Tien lu'dng la 0,724 chifng td thang do cd dd tin cay.
Bie'n Tien lifdng 4 cd he sd'tu'dng quan bie'n tong nhd hdn 0,3 ndnta loai bd bid'n nay. Ket qua chay Cronbach's Alpha lan 2 eho bie'n nay dat gia tri 0,789 va ede bie'n deu Idn hdn 0,3 thda man yeu clu.
He sd' Cronbach's Alpha cho nhan td' Phuc ldi la 0,839 chdng td thang do ed dp tin cdy. Cde bid'n trong nhdn to' Idn hdn 0,3, thda man yeu cau nen khdng loai bo bien nao.
He so Cronbach's Alpha cho nhan td'Dieu kidn l^m vide la 0,815 chdng td thang do ed dp tin eay.
Cde bie'n trong nhdn to' Idn hdn 0,3, thda man yeu cdu ndn khdng loai bd bie'n nao.
He sd' Cronbach's Alpha cho nhdn td' Dong nghiep la 0,703 chdng td thang do ed dp tin cdy.
Bid'n Ddng nghiep I ed he so' tifdng quan bie'n td'ng nho hdn 0,3 ndn ta loai bd bie'n nay. Kd't qua chay Cronbach's Alpha lan 2 cho bid'n nay dat gid tri 0,768 va cae bid'n deu Idn hdn 0,3 thda man yeu eau.
He so Cronbach's Alpha eho nhan to'Lanh dao la 0,830 chdng td thang do cd dp tin cay. Cde bie'n trong nhdn to' Idn hdn 0,3, thoa man yeu eau ndn khdng loai bd bie'n nao.
He sd' Cronbach's Alpha cho nhan td' Cd hoi dao tao va thang tid'n la 0,812 chdng td thang do cd dd tin cay. Cac bie'n trong nhan to' Idn hdn 0,3, thda man yeu cau nen khdng loai bd bien nao.
Dd'i vdi bid'n phu thupc la Sd hai long dd'i vdi edng viec, he sd'Cronbach's Alpha la 0,814 va eae bid'n thanh phan deu Idn hdn 0.3 ndn thda man ydu eau.
2.2. Ket qud phdn tich EFA
Tie'n hanh phan tich nhan to' bang SPSS, thu du'dc kd't qua KMO = 0.790 va Sig. (Bartlett's Test) = 0.000 (sig. < 0.05), kd't qua phdn tich thda
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TAP CHl CONG THIfdNIi
man theo nghien cilu cua Hair (1998). Tuy nhien, nhan to DKLV 4 va BCCVl kh6ng dam bao dieu kien nen loai khoi nghien ciJu. Ke't qua phan tich nhan to' lin 2 cho tha'y KMO = 0,782 va Sig. (Bartlett's Test) = 0.000 thoa man yeu cau.
(Bang 3)
Doi vdi bien phu thuoc, ket qua phSn tich nhan to cho thafy chi so KMO = 0,709 vM sig = 0.000 cho tha'y nhSn t6' ditdc sijf dung lii phii hdp.
Nhu v^y, cac ye'u to trong mo hinh nghi6n cu'u con lai bao gom:
1) XI - Ban chat cong viec (BCCV): BCCV2, BCCV3, BCCV4.
2) X2 Tiln luang (TL):TL1,TL2,TL3.
3) X3 - Phiic ldi xa hoi (PLXH): PLXHl, PLXH2, PLXH3, PLXH4.
4) X4 - Dieu kien lam viec (DKLV): DKLVl, DKL V2,DKLV3.
5) X5 - Dong nghiep (DN):DN2,DN3,DN4.
6) X6 Lanh dao (LD): LDI, LD2, LD3, LD4.
7) X 7 - C o hoi dao tao va thang tia'n (DTTT):
DTTT1,DTTT2,DTTT3, DTrT4.
8) Y - SI* hai long ehung ve cong viec (HLC): HLCI, HLC2, HLC.^.
Bang 3. Bang m a tran xoay EFA Bien d p c l a p lan 2
PLXH4 PLXH2 PLXH1 PLXH3 LD4 LD3 LD2 LD1 DTTT3 DTTT2 DTTT1 DTTT4 TL2 TL3 TL1 DN3 DN2 DN4 BCCV3 BCCV4 BCCV2 DKLV2 DKLV1 : DKLV3
Rotated Component Matrix^
Component 1
.823 .820 .795 .783
2
.793 .789 .778 .724
3
.860 .763 .728 715
4 S 6
!
.820 .801 .787
__ ._
.843 .804 .726
.846 .772 .678
- .- - L
7
!
.832 .762 .751
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QUANTRj-QUANLy
2.3. Kit qud phdn tich tiding quan
He sd' phan tich tifdng quan cho bid't mdc dd tifdng quan giiJa bien doe Idp va bid'n phu thudc, ehung du'dc do lifdng b^ng gid tri tuydt dd'i Pearson. Gia tri nay cang gin 1 thi 2 bid'n cd md'i tifdng quan cang chat che vdi nhau. Td ke't qua phan tieh tu'dng quan tren cho tha'y, bid'n phu thupe Y cd md'i tifdng quan vdi 7 bie'n ddc Idp (XI, X2, X3, X4, X5, X6, X7) vi Sig cua edc bid'n ddc lap deu nhd hdn 5% (sig < 0.05). Trong dd, nhdn td' X2 cd md'i tifdng quan nhieu nhd't de'n nhdn td' anh hifdng (0.578).
2.4. Kit qud phan tich hoi quy
Phdn tich hoi quy gida bien phu thupc Y (Sif hai long vdi cdng viec) va edc bie'n dpc lap, ta ed ke't qua R= = 0,841 va R^ dieu chinh = 0,694 cho thay sif phu hdp cua md hinh nghidn cdu. Ta thd'y trong kd't qua kiem dinh theo bang ANOVA cd mdc y nghia Sig= 0.000 < 0,01 (a = 0,01) nen md hinh hdi quy vda xdy difng la phii hdp vdi tong the nghien cdu va cd the difdc sd dung. Trong md hinh h6i quy, cd 4 bid'n XI, X2, X6 va X7 la ed sig < 0,05 ndn difdc chS'p nhdn. Cae bie'n X3, X4, X5 sig > 0,05 nen loai khdi md hinh.
Tid'p tue chay md hinh hoi quy lan 2 vdi bien phu thudc Y va edc bid'n ddc Idp XI, X2, X6, X7, ta cd kd't qua R binh phifdng la 0,836, R^ dieu chinh = 0,692, edc bid'n deu cd mdc y nghia nhd hdn 0,05 ndn md hinh difde chd'p nhan.
Md hinh hdi quy nhif sau:
Y=0,584*X2 + 0,162*X6 + 0,338*X7 + 0,278*X1
Tit ke't qua tren, edc gia thuyd't du'dc thda nhan:
HI: Ban chd't edng viec ed anh hu'dng de'n sif hai long vdi cdng vide cua nhdn vien tif van chdng khodn tai edngty.
H2: Tien lu'dng cd anh hu'dng dd'n sif hai long vdi cdng viec cua nhdn vien tit va'n chdng khoan tai cdng ty.
H6: Lanh dao cd anh hifdng dd'n sif hai long vdi cdng vide cua nhan vidn tif va'n chdng khodn lai cdng ty.
H7: Dao tao phdt trie'n cd anh hUdng dd'n sif hdi long vdi cdng viec cua nhdn vidn tif van chdng khoan tai cdngty.
3. Ket luSn va kid'n nghi 3.1.Ketlu4n
Nghien edu da cho thd'y tam quan trpng cua edc nhan to' nhu' ban chat cdng viec, tien lifdng, lanh dao, va dao tao phdt trien cd anh hifdng quan trpng de'n sif hai long vdi edng vide cua nhan vidn tif van chdng khoan tai Cdng ty Chdng khodn FPT.
Trdn cd sd nay, cdng ty ndn cd edc bien phap quan tam, cai thidn hdn cac ye'u td' tren nham nang cao sif hai long vdi cdng viee eua nhan vidn.
3.2. Kien nghi
Tit ke't qua nghidn cdu, tien lifdng la nhan toed sif anh hifdng quan trpng nha't len sif hai long vdi cdng vide cua nhan vidn. Mdc dd hai long trung binh cua nhan vien dd'i vdi edc nhan td' tien Iifdng hidn nay d mdc 3,43 de'n 4,12 la chu'a eao. Cdngty nen ehu trpng xdy difng cd chd' ve lifdng, thifdng mpt cdch ro rang, khdch quan, cdng bang. Phifdng phdp tinh lu'dng phai can ed vao nang life va sif ddng gdp, ke't qua cdng vide thifc td' eua nhdn vidn tif van chdng khoan. Dong thdi, tien lifdng cung cIn phu hdp vdi mat bang ehung tai cac doanh nghiep trong linh vifc tif vd'n, dau tif chdng khoan.
Khi ye'u td'tien lifdng difdc chd trong va tao ndn sif hai long thi se ddng gdp ra't Idn vao sif hai long vdi cdng vide ndi ehung cua nhan vien.
Nhan td' quan trpng tie'p theo anh hifdng quan trpng dd'n sif hai long eua nhdn vidn tiC va'n chdng khoan tai Cong ty la Dao tao va thang tie'n. Cam nhan ve sif hdi long eua nhdn vien dd'i vdi cd hdi dao tao thdng tie'n cd mdc trung binh la 2,99 de'n 3,46, cho tha'y ddy la ye'u to' chu'a tao difdc sif hai long cao cua nhdn vien. Cdng ty can cd ke hoach ddo tao nhdn vien hdp ly de cung cap day du nhifng kie'n thdc va ky nang c^n thie't cho cdng vide, tang cifdng cac cd hdi de nhdn vien phdt huy nang life eua ban than. Cdng tac quy hoach dpi ngu cung can du'dc chu trpng va mang lai cd hdi cdng bdng eho cac thanh vien.
Ve nhan to' ban cha't edng viee, sif hai long trung binh eua nhan vien dd'i vdi ban cha't cdng vide la khd cao. trong khoang 3.42 de'n 4,26. cho thd'y nhan vien hien dang kha hai long dd'i vdi loai hinh cdng vide nay. De' ndng cao sif hai long, edng
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TAP CHi CONG THirolNG
ty CO the ehu trpng them dd'n ban cha't cdng vide cho nhan vien, phan cdng cdng vide phii hdp vdi kid'n thdc, ky ndng du'dc dao tao, tao cd hdi cho nhan vien sd dung va phdt huy td't ndng life cda ban than, khdng ngdng nang eao tinh thd vi va thach thdc trong edng vide de gidp nhdn vidn cd ddng life pha'n da'u eao hdn va qua do phdt trien ban than.
Cud'i cung, de nang cao sif hdi long vdi edng vide, nhan td' lanh dao cung ed tam quan trpng
ddng k^. Sif hdi long eua nhdn \ idn doi vdi nhdn td lanh dao hien nay tmng binh la tif 3,29 ddn 3,38, tde d mifc trdn tmng binh. Vi vay, cae y^u to lanh dao difde cai thidn se nang eao sif hai long eua nhdn vien. Lanh dao nen thi hidn nhieu hdn sif quan tdm de'n cd'p difdi, hd trd nhan vidn trong thife hidn cdng viec, the hidn sif dd'i xd cdng b^ng vdi nhan vidn vd the hidn du'dc tim nhin, nang life la td'm gu:dng eho nhan vien va ed duTdc sif tin cay, tin nhidm tif nhan vien •
TAI LIEU THAM KHAO:
Tieng Anh;
1. Ellickson, M. C, & Logsdon, K. (2001). Determinants of job satisfaction of municipal government employees.
State and Local Government Review, 33(3), 173-184.
2. Herzberg, R, Mausner, B., & Snydemian, B B. (1959). The Motivation to Work New York, USA: John Wiley &
Sons, Inc.
3. Maslow, A. H. (1943). A Theory of Human Motivation. Originally Published in Psychological Review, 50, 370-396.
4. Parvin, M. M., & Kabir, M. N. (2011), Factors affecting employee job satisfaction of pharmaceudcal sector.
Australian Journal of Busincis and Management Research, 1(9), 113.
5. Robbins, S. P., & Judge, T. (2003). Essentials of organizational behavior (Vol. 7). Upper Saddle River, NJ:
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212 So 17-Thang 7/2020
Ngay nh9n bii: 18/6/2020
Ngay phan bi^n danh gia va si^a chfia: 29/6/2020 Ngay chS'p nMn dang bai: 8/7/2020
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Thong tin tdc gid:
1. TbS. DOAN THI THUY HAI 2. N G U Y I N T H I NGQC MAI TriTtfng Dai hoc Duy T9n
FACTORS AFFECTING THE JOB SATISFACTION OF INVESTMENT CONSULTANTS WORKING
FOR FPT SECURITY COMPANY
• Master. DOAN THI THUY HAI
• NGUYEN THI NGOC MAI Duy Tan University
ABSTRACT:
This research is to find out the factors affectmg the job satisfaction of investment consultants working for FPT Security Company. Tliis reearch's findings show that some factors positively affect the job satisfaction including the salary, the n-aining and promotion, the job nature and the managers. Based on diese results, some solutions are proposed to enhance the job satisfaction of investment consultants working for FPT Security Company.
Keywords: Job satisfaction, the job nature, salary, investment consultant, FPT Security Company.
So 17-Thdng 7/2020 213
