Ngo Thanh Tii va Dig Tap chi KHOA HOC & CONG NGHE
HIEU QUA Siy DUNG NGUON NHAN LUC TAI BUU DIFN TINH THAI NGUYEN
[Mgo Tlianh T u ' , Nguyen Thj i'liuimt; H a o "
'D-am Klmvi}ii \rmg iluiiih film Ili,„ \^ini'ii 'Tnicyng Dai IIQC Kmh le vu Qniiii irj kinh doanh - TNU T O M T A T
Buu dien tinh Thai Nguyen Iti moi don vj Ih^nh vien ciia T6ng cong ty Buu chinh Viet Nam, c6 nhiem vu to chirc cung cap dich vy buu chinh, phat h^nh bio chi cong ich va cung cap dich vu vien thong tai cac diem giao djch. thuc hi?n mpt so cong doan trong quy trinh cung c^p djch vu viln thong, lin hoc. Buu chinh tinh quan ly loan bo so lao dong cung cap djch vu buu chinh, lao dpng cung cap cac dich vu vien thong cong cong tai cac diem giao djch, lao dpng tai cac diem Buu dien van hoa xS. Vat chinh sach md cua, hpi nhap ciia Nha nude nhu hi?n nay thi dia vi doc ton ve kinh doanh Buu chinh - Vien thong khong c6n t6n tai. Buu dien tinh Thdi Nguyen dang dirng trudc nhirng thdch thirc va kh6 khSn to Idn De nang cao nSng Iuc canh tranh. mot thuc te dat ra cho Buu dien tinh Thai Nguyen la phai lam tot cong tic quan !y lao dpng vi sii dung lao dong c6 hieu qua la het sire quan trpng. Lam tot cong tac niy li dieu kien de nang cao ning suat lao dong, day manh hoat dpng san xuat kinh doanh. dam bao sir ton tai va phal trien cua dan vi, la nen tang virng chSc gop phan quan trong vao qua trinh cong nghiep hoa. hien dai hoa dal nude noi chung \,i cua dia phuang noi rieng.
Tir khoa" Ngudn nhan lire, gidi phap. hieu qua. bicu dien. linh Thdi ,\guvL'n
DAT VAN DE
Trong xu the loan cau boa nen kinh te the gidi. mdi t r u d n g kinh doanh trong n u d e dang tirng b u d c thay ddi. Buu dien tinh Thai Nguyen c u n g n h u mgi thanh vien trong V N P T ciing d a n g tirng b u d c thay ddi cho phii hgp vdi dieu kien kinh doanh mdi Song song vdi \ i e c dau t u trang thiet bi c d n g nghe cho quan ly va san xuat. nhan to con ngudi cung phai d u p e dau tu phat trien, nham thich ung vdi yeu cau san xual. Vdi chinh sach md cua thj trudng Buu chinh vien thdng ciia nha nude va chien lupc phat trien ciia tdng cdng ty, budc cac d a n vi thanh vien ndi c h u n g va buu dien tinh Thai N g u y e n ndi rieng phai tim mpi each nang cao hieu q u a san xuat va mpt trong cac bien phap do la nang cao hieu qua su dung lao ddng ngudn nhan lire lai d a n vj. Tir Ihuc t^ tren, bai viel nay tap trung chi ro thuc trang hieu qua su d u n g ngudn nhan Iuc tai Buu dien Tinh Thai N g u y e n , d d n g thdi de xuat mpt sd giai p h a p nham nang c a o hieu qua sir d u n g ngudn nhan lire cho Buu dien tinh trong giai doan tdi
'Tel 0913 079111. Email haonlp@!ueba edu v.
T H U C T R A N G SU D U N G N G U O N N H A N L U C TAI BU'U DIEN TINH THAI NGUYEN
T i n h h i n h bien d o n g so lu'png n g u o n n h a n Iuc tai Biru d i e n t i n h T h a i N g u y e n Tinh hinh so lu'png lao dpng theo vj tri cong viec
Trong qua trinh phat trien ciia Buu dien tinh Thai Nguyen, hang nam quy md lao dong deu tang Tuy nhien, co sir bien ddng ve lao ddng theo vi tri cdng viec T h o n g qua bieu do 0 1 , sd lupng lao d o n g theo vi tri cdng viec binh quan qua 3 nam tang 6.09%. Trong do. lao d d n g quan ly lang 2 5 , 9 4 % . lao d g n g san xuat lang 3 , 2 7 %
Tmh hinh \<> luang lao dpng theo gidi tinh vd dp tudi
So lao dpng d dp tudi tren 40 la 69 ngudi, chiem 2 4 . 0 4 % tdng sd lao d d n g ciia Buu dien Day la dpi ngii da d u g c ren luyen trong thuc tien, diic riit d u g c nhieu kinh nghiem, hieu biet ve kinh te thi t r u a n g , ve to chirc san xuat, ve quan 1> nhan su, cd hieu biet ve phap luat.
Qua 3 nam ( 2 0 0 9 - 2 0 1 1 ) . sd lao ddng d dp ludi tren 4 0 ngay cang tang binh quan la 21,40%) doi vdi lao ddng quan ly. Ty le nay
17
Ngo Thanh Tii va Dig Tap chi KHOA HOC & CONG NGHE 103(03): 17-22 doi vdi lao ddng san xuat thap ho'n. chi lang
6,72%. Cd duoc dieu nay la do mgt phan lao ddng san xuat cd do tuoi cao, kinh nghiem Idn va CO thanh lich lot dugc dtra len lam lao ddng quan ly. I\ le lao ddng theo gidi tinh cung khdng ddng deu. Ddi \di lao dpng quan ly, chu yeu la nam (chiem 54.35%) tdng sd lao dpng quiin l\'), Tuy nhien. l\ Ic nay la rat Ihap doi vdi lao ddng san xual (clueiu 22,41% tdng so lao dgng sjin xuat). Dgi ngu lao dgng san xuat la iiir ddng, chicin 77,59%) Irong dd hii d dg tudi sinh de cao.
Ve chat lugng ed sir khdng ddng deu giira lao ddng quan ly va lao dgng san xuat, Lao dpng quan 1\ cd trinh dp chuyen mon cao ban lao dong san xual. Nhin cbimg qua 3 nam, chat lupng lao dong tang len nhung chain. Ddi vdi lao dpng quan ly, trinh dp chii yeu lap trung d dai hoc va tren dai hpc Nam 2011 tdng so lao ddng ciia Buu dien la 287 ngudi, co cau lao
dpng Iheo trinh dp chuyen mon nhu sau: Dai hpc va Iren dai hpc chiem 20,9 l%o, cao dang va trung cap chiem 25,09%), sa cap chiem 54,01%. Sd can bg cdng nhan vien chuc co Iriiih dp dai hpc va iren dai hgc chiem 20,91%
Irong tdng sd can bo ky ihuat nghiep vu. Day ciing la dgi ngii lanh dao chii chdt ciia Buu di?n Irong nhii'ng nam qua. Dpi ngu nay da ddng gdp rat Idn vao nhirng thang Ipi trong san xuat kinh doanh ciia Buu dien. Tir nam 2009-2011, Buu dien da cd nhii'ng chinh sach dc nang cao trinh do cho lao dpng lam eho trinh dd chuyen mon ciia lao ddng tang len dang ke. Cu the, vc lao dpng quan ly, trinh do dai hgc va tren dai hoc tang len 28,34%, trinh dd cao dang va trung cap tang len 36,93%, trinh do sa cap giam 13,4%). Ddi vdi lao dpng san xual, ty le lao ddng cd trinh dd dai hpc va tren dai hgc tang 15,47%, cao dang \ a trung cap tang len 17,91 %>, trinh dp sa cap giam 2.84%
Bieu do 01: Ca cau lao ddng theo vi iri cong viet Tinh hinh bien dong chat lupng nguon nhan Iuc tiii Buu dien tinh Thai Nguyen
Biduao02: Cacdu ngudn nhan lire phan iheo trinh do chuyen n
Ngo Thanh Tii vd Dig Tap chi KHOA HQC & CONG NGHE 103(03): 17-22 Hieu qua sii- dung ngudn nhSn lire tai Buu
dien tinh Thai Nguyen
Hieu qua sii- dung nguon nhan lire theo doanh thu/lai nhuan
Doanh thu binh quan qua 3 nam (2009-2011) tang 11,87%), doanh thu binh quan/ngudi tang 5,45%, Igi nhuan tang len tir 18.918 tr.d len 31.738 tr.d, Ipi nhuan binh quan tang 29,52%
Trong dd, Igi nhuan binh quan/ngudi tang len tir 71,19 tr.d/ngudi/nam len 110,59 tr.d/ngudi/nam tuang irng Igi nhuan binh quan/ngudi la 22,09%o. Cd dirge dieu nay la do Buu dien tinh da da dang hda cac san pham, tang cudng dau tu nang cao trang ihi^t bi... Nhd vay ma thu nhap ciia ngudi lao ddng dugc cai thien dang ke
Hieu qua su dung nguon nhan Ittc theo ndng suat lao dpng
Qua 3 nam (2009-2011) nang suat lao dpng theo ca doanh thu va Igi nhuan deu tang. Cu the, nang suat lao ddng theo doanh thu nam 2009 tinh bang tien- cir I ngay ngudi tao ra 0,612 trieu ddng. Ty le nay d nam 2011 tang len la 0,6803 trieu ddng, binh quan tang 5,5%.
Neu tinh theo thdi gian lao ddng, de tao ra I trieu ddng thi hao phi 1,6348 ngay/ ngudi {nam 2009) giam xudng 1,4699 ngay/ ngudi (nam 2011), binh quan giam 5,18%o. Ben canh do, nang suat lao ddng theo Igi nhuan nam 2009 tinh bang tien, cir 1 ngay/ ngudi tao ra 0,294 trieu ddng. ty le nay d nam 2011 tang len la 0,439 trieu ddng, binh quan tang 22,1%.
Neu tinh theo thdi gian lao ddng, de tao ra 1 trieu ddng thi hao phi 3,401 ngay/ ngudi (nam 2009) giam xuong 2,2779 ngay/ ngudi (nam 2011), binh quan giam 8,16%).
Hieu qua su- dung nguon nhan luv theo ty le thdi gian lam viec thuc te
De danh gia hieu qua sir dung lao ddng theo Ihdi gian lam viec thuc te ta sir dung chi tieu he sd lam viec thuc te (K = Thdi gian lam viec thuc te/Ihdi gian lam viec theo quy dinh).
Ty le su dung thdi gian lam viec thuc te qua 3 nam giam, nam 2010 so vdi 2009 giam 1,65%, nam 2011 so vdi nam 2010 giam 0,72%). Di6u nay cho thay hieu qua su dung ngudn nhan iuc theo ty le thdi gian lam viec thuc te tang len, hay Buu dien da chu trgng den hieu qua san xuat nhieu han. Ben canh
do, do dac thii ciia Buu dien. cac lao dpng ed su luan chuyen, hd trg nhau hoan thanh cdng viec nen van cdn khoang thdi gian lao ddng lam viec khdng dimg viec. Cu the, ty le thai gian lam khdng dimg viec tir 22,5%o nam 2009 xuong cdn t7,29%o nam 201 ! Mac dii, qua 3 nam ty 1| nay da giam nhung no the hien viec bd tri san xual van cdn bat cap, do ngu'di lao ddng phai nghi chd viec do chua hieu rd quy trinh td chuc thi cdng, cdng nghe san xual va ky luat lao dpng.
Hieu qua \ir dung nguon nhan lire theo quy tien luang vd thu nhap
Trong qua trinh hoal ddng cua Buu dien, thdng qua viec da dang hda san pham, md rdng mang ludi tieu thu, tang cudng dau lu trang thiet bj... lam cho Igi nhuan ciia Buu dien tang len. Qua do, tien lu'o'ng va thu nhap binh quan ciia lao ddng qua 3 nam tang len dang ke. Thu nhap binh quan ciia ngudi lao ddng la kha cao tir 4,56 trieu ddng/ngudi/thang (nam 2009) len 6,11 trieu ddng/ngudi/thang (nam 2011), binh quan qua 3 nam tang len 15,73% Tuy nhien, vdi mii'c thu nhap nay khd cd the thu hiit duoc cac lao dpng cd trinh do chuyen mon cao, nhieu kinh nghiem ve lam viec
Hieu qua su dung lao dang theo muc dp bop ly cua ca cau nghe ngltiep
qianl,
I QHe
Bieu do 03: Tinh hinh su dung lao dong iheo muc do hap ly cua ca cau nghe nghiep 2011 Hien lai nhu cau lao ddng quan ly ciia Buu dien can 12 ngudi, trong dd nhu cau Idn nhat la nhan vien nghiep vu (can 7 lao ddng). Tuy nhien, do qua trinh bd tri sap xep lao ddng theo dung trinh dp chuyen mon, tuoi tac, kmh nghiem... d mpt sd bd phan c6 ti'nh chong cheo. Dieu nay lam cho sd luong lao ddng quan ly thira kha nhieu (4 lao ddng), chii yeu d lao dpng chuyen vien (3 lao ddng). Mac dii
Ngo Thanh TiJ va £)/g Tap chi KHOA HQC & CONG NGHE 103(03): 17-22 vay, do xu hudng phat trien ciing vdi viec ind dp hd tri diing ngdnb nghe
rpng quy md, Buu dien vln dn them 16 lao 55 \^Q ^dng quan ly lam viec dimg nganh ddng (nhi^u nhk la nhan vien nglnep vu, 8 „g|]g eao han lao ddng san xuat do thuc trang lao ddng) Cimg vdi su lang len ve quy md ^\^•^\^ |i]n|i |ao dpng ndi chung. Trong qua trinh san xual, lire Jugng lao dpng quan ly thi lao pbal trien ciia Buu dien, qua mgt sd nam co ddng san \ual cimg lang len Do vay, sd sir dieu chinh, sSp x^p lai lao ddng theo chieu lugng lao ddng na\ chua dap irng dugc nhu hudng hgp ly ca v^ mai chat lugng va so cau (13 lao dpng). Dieu nay do lao dpng san lugng lao dpng. Nam 201 1, mire dp bo iri xual d mpt sd bd phan ihira so vdi nhu cau diing nganh nghe d ca 2 loai lao ddng dat cdng \ ICC (Ihiia 9 lao ddng), nhiiiu nhal la ddi 87,46%), ty I? nay d nam 2009 la 77,65%. Ddi
\d'i cdng nhan san xual (5 lao dpng). Phfiii Ion vdi lao dgng quan ly, nam 2009 muc do bd iri cac bp phan ihieu lao ddng so vdi so lao ddng dimg nganh nghe dal 89,66%o. ly le nay d nam hien cd (thieu 22 lao ddng), chii yeu d cdng 201 1 la 95.65%), Ddng thdi, ddi vdi lao dgng nhan san xuat. Vice phan chia ngudn nhan lire san xuat, nam 2009, mire dp bd tri dimg ciia Buu dien tinh Thai Nguyen giua lao dgng nganh nghe dal 76.1 \%, t>' I? nay cao nhal doi quan I\' \a lao ddng san xual true licp chua vdi nhan yien ky thual (87.50%o). Nam 2011, hgp ly. mii'c do bd tri dimg nganh nghe dal 85.89%,
„ . . , - L- I .. < cao nhat la nhan vien ky thual dal 92.86%).
Hicu qua su dung nguon nhan Iuc theo von •'
^.^utu' ' ' D A N H G I A CHUNG VE HIEU QUA SU'
* . , . . , . DUNG NGUON NHAN LUC TAI BUU Thong qua bang iren ta thay, chi so sinh Igi Q,"gj^ j ' ^ ^ ^ - p ^ ^ , ^ . J G U Y E N '
ciia Buu dien qua 3 nam binh quan tang len 9.39%. lir 1.24 lin (nam 2009) den 1,49 Ian (nam 2011). Theo kfit qua ciia bang Iren, la
Nhij-ng ket qua da dat du-gc
Ngudi lao ddng ciia Buu dien tinh Thai ., i L - • 1 , • . - ->Ar 1 1- -, Nguyen khong ngung duac dao tao nang cao thay chi so smh lai trong nam 2011 la ral cao: • / *- • i - • , - , ' • • •-_ .- . ' ^ • trinh do ta\ nghe. tich lu\ kmh nghiem.
Cir 100 dong von se tao ra 49 dong la, nhuan, Ngiroi lao dong diroc dam bio mire thu nhap Ket qua nay phan anh hien nay nguon von i,in|, ^ujn ^ao trong mat biing thu nhap chung dau tir ciia Biru dien rit it, cac lai san thiel bi cua \.i hoi va che do phuc Igi khac cho ngiroi phuc vu qua trinh san xuat chu ygu la di thue, lao dgng nlur trg cap, ch§ do dao tao cho con Trong nam 2011, Buu dien tinh Thai Nguyen em trong nganh, cac chuang trinh nghi mat.
hoat dong co hieu qua cao va trong do co su '=*': phong trao thi dua, hoat dgng doan the dong gop rat Ion cua ngu6n nhan Iuc Chi so ^i"°'' '=° "'''IB da gop phSn tich circ vao hoat - !• • n J " T - !• I ddng san xuat kinh doanh ciia dan vi lao tao \iec lam cua Buu dien qua 3 nam binh , , . - , , , ""**"" •""" "'-'" ' '^"
. .- ,. , , A^n/ .*• ^n/i^ . A, '• doanh thu va lai nhuan cao. Hieu qua sir dung quan tang len 11,06%, lu 60,04 tr.d/nguai •• , • , ' r. i - • i i^i ••
^r.Z, +; ',,^r w nguon nhan lire trong Buu dien tmh Thai (nam 2009) den 74,05 trd/nguoi (nam 2011), N^^^^^, ^irgc nan^ cao din d4n mirc sdng cua Nhu vay, nam 201 1^ de lao ra mgt chd lam ngudi lao dgng cimg tang len va duac dam viec, Buu dien ckn dau lu 74,05 trieu ddng, bao, lam cho ngudi lao ddng yen tam trong Hieu qua sir dung ngudn nhan Iuc theo miic cong \ lec
Bang 0 1 : Hii;u qua su dung ngudn nhan Iuc iheo vdn ddu tu Chi tieu
Lgi nhuan Tong so von dau tu Chi so sinh lai Tong so LD binh quan Chi so tao viec l^in
DVT Tr,d Ti d Lan Nguai Tr,d/nguoi
2009 18.918 15,309 1.24 255 60,04
Nam 2010 26,646 18.758 1,42 270 69,47
2011 31,738 21.251 1,49 287 74,05
So s^i 10/09
140,85 127,53 114,95 105.88 115,72
i h 11/10
119.11 113.29 105.14 106.30 106.58
BQ(%) 129,52 117,82 109.93 106.09 111.06 (Ngudn: Phong TCCB - LD. Biru dien tinh Thdi Nguyen)
Ngo Thanh Tu vd Dig Tap chi KHOA HOC & CONG NG 11K i03(03). 17- Nh&ng ton tai can giiii quyet
Ngoai nhu'ng kk qua da dat dugc tren. thi Buu dien tinh Thai Nguyen cung dang Idn tai nhieu han ehe trong qua trinh su dung ngudn nhan lire nhu sau Nang suat lao ddng v5n thap hem nang sual lao dpng ciia eac don \ j khac trong Tap doan. He thdng tra luong, tra thudng chua tao ddng Iuc cho ngudi lao ddng trong hoat dong san xuat kinh doanh hang ngay, khong Ihuc hien dugc cac chinh sach duy tri va thu hiit cac lao ddng gioi ve lam viec. Viec tra luang, tra thudng cho ngudi lao ddng cdn mang tinh chat eao bang, gifra cac cbii'c danh cdng viec trong thang bang luo'ng khdng cd sir phan biet ro rang ve yeu can trinh dp, kinh nghiem lam \ iec (chenh lech muc luang giiJa cdng nhan vdi k\ su. hoac ngudi quan ly khdng nhieu) nen he thdng thang bang luang hien tai chi cd y nghTa trong viec thu hilt cdng nhan, lao ddng gian dan.
Chinh sach tuyen dung cua Buu dien linh Thai Nguyen hien dang dugc thirc hien mpt each rat thu dgng, khdng cd chien luge lau dai ve nguon nhan lire nhu chinh sach thu hut va duy tri cac lao dong cd trinh do chuyen mdn cao. Cong tac dao lao ngudn nhan Iuc dugc thuc hien chii yeu theo yeu cau ciia cac bp phan chu chua cd chien luge dao tao, phat trien ngudn nhan lire ro rang, chua xac dinh dugc hieu qua dao tao. Viec giam sat, quan ly, cham cdng ngudi lao ddng lam viec tai mpt so bd phan van ehua that sir nghiem tuc va viec giam sat Ihdi gian lam viec chua hop ly dan den lang phi nbieu chi phi lao ddng cho du an. Mgt sd bd phan van cd su du thira lao ddng va chua cd ke hoach dao tao. dieu dong hoac giai quyet che do cho cac lao ddng nay Mot so giai phap nham nang cao hieu qua SU' dung nguon nhan lire tai Biru dien tinh Thai Nguyen
Gidi phap chung: Thuc hien cdng tac tuyen chgn dap irng yeu cau san xuat kinh doanh thuc te; Xay dung quy trinh danh gia thuc hien cdng viec va td chirc danh gia thuc hien cdng viec mdi each djnh ky, Thuc hien cdng tac dao tao, phat trien ngudn nhan Iuc dap ung yeu cau ciia san xuat kinh doanh, Thuc hien mot each cd he thdng cac hoat ddng khac
trong quan ly nguon nhan lire nhu' hoan Ihicn viec phan cdng va hiep tac lao dpng. cai lien viec td chirc va phuc vu noi lam \ii:c. lang cudng ky luat lao ddng va phal buy tinh sang tao cua ngirdi lao ddng, Ap dung mdi sd phap hd trp gian tiep nham nang cao hieu qua sii dung ngudn nhan lire nlur Quan 1\ Idl nhu cau khach hang, da dang hoa djch vu. .\ay dung cac nhdm chat luong,,,
Giai phap cu the: Nang cao so lupng. chal lugng ngudn nhan Iuc; Nang cao doanh thu, Ipi nhuan; Nang cao nang suat lao dpng; Bd iri lao dpng va thdi gian lam viec hpp ly;
Nang cao quy lien luong va cac che do phiic lai khac.
KET I . U A N
Nga> na\. trong qua trinh ddi mdi \a phal iricn. ngudn nhan lire dupe thira nhan la mot
\cii id quan trong nhat, cd tinh quyel dinh den su thanh bai, uy the. dia vi, kha nang phal trien ben vung ciia to chuc, ciia doanh nghiep, Dac biet, trong nen kinh te thi trudng mpi doanh nghiep deu chju su tac ddng bdi mot mdi trudng day canh tranh va thach tluVc. De tdn lai va phat trien khdng cd con dudng nao khac la phai quan tri ngudn nhan Iuc mot each cd hieu qua Quan trj ngudn nhan lire thanh cdng la nen lang ben virng cho thanh cdng cua moi hoal ddng trong td chirc Trong tinh hinh hien nay vdi chinh sach md cua, hpi nhap cua Nha nude, sir canh tranh dang dien ra gay gat, dia vi dpe tdn vc kinh doanh Buu chinh - Vien thdng khdng con ton tai, Buu dien linh Thai Nguyen cung nhu nhung dan vj khac dang dirng trudc nhirng thach Ihirc \a kho khan to Idn: thi phan bi chia se, >cii cau ciia khach hang ngay mgt khai khe hon. Thuc te do doi hdi Buu dien tinh Thai Nguyen phai cd nhirng giai phap de hoat ddng san xuat kinh doanh ngay cang hieu qua hoii, Cimg \di sire manh ciia khoa hpc k\ thual. sire manh \c tai chinh tin con ngudi la yeu to quan Irong hang dau. Quan ly con ngudi nham khai thac va phat huy tiem nang ciia dpi ngu can bd, lao ddng trong doanh nghiep tao ra nang sual lao dgng cao, lao ra duo'c loi the canh tranh so vdi cac doanh nghiep khac dang la van de hue thiet dat ra ddi vdi cac don vj cua VNPT.
Ngo Thanh Tu va Dig Tap chi KHOA HOC & CONG NGHE 103(03): 17-22 Nghien ciru Ihuc trang va giai phap nang c a o [2]- Pham TMnh Nghi, Va Ho^ng Ngan (2()04).
hieu qua sir d u n g ngudn nhan nliAm giiip cho ^ " " " 'y " ^ " " "h"" '""'• '> ^'^'^^'"- J^'^' ^^_ -;««'^^
a A-' A ' 1 - 1 •< • I /v/,.fflrtiVf//iM'6'/(eXNxbKhoahpcXahpi, HaNpi, Buu dien su d u n g nguon nhan Urc mpt each ^ ^ ^ ^^-^^. ^^005), Phdi huy ngudn Iuc con CO h i e u q u a gdp phan guip cho giup cho Buu ^^^^.^ ^.; ^^^^ ^^^..^ ^^^ ^-^„ ^^, ^^^ ^-^^
dien day manh boat d p n g san xuat kmh ngW\^m quoc t^ vA ihuc lien Viet Nam. Nxb Lao doanh, djch vu va n ang cao uy tin, vj ihe ciia j ^ n g . x a hpi, H^ Npi
Buu dien. xirng d a n g \ d i Mem niing vdn ed | 4 | Nguyen Van Thuy (2003), "V^i suy nghi ve cua nd. chu^n bj nguon nhan l(rc cho CNH, HDH theo
dinh hudng XHCN", Tap chi Cdng San. s6 35.
[5], George T.Milkovich & Jorhn W.Boudreau (2002). Quan Iri nguon nhan lire. Nxb Thong ke, [I], H^ van Hoi, Biii Xuan Phong, Vu Trpng TP H6 Chi Minh,
Phong (2002), Quan tri " ^ ' " i " nhan Iuc irong doanh [6], Martin Hilb (2003). Quan in nhdn su tdng thi, nghiep Buv chinh vwn ihdng. Nxb Buu di?n. Nxb Thfing ke, TP H6 Chi Minh.
S U M M A R Y
K F F F X T O F H U M A N R E S O U R C E S U S I N G A T P O S T O F T H V l N G U Y E N P R O V I N C E
Ngo T h a n h Til', Nguyen Thj Phua'ng Hao^
' Agricultural ExlensionStaiions of Thai \gu\encily, 'College of Economics and Business Adminislralions - TNU TAI U E U l i l A M K I I A O
Thai Nguyen Post is a member unit of Vietnam PosI and Telecommunications Corporation. It is responsible for the organization to provide poslal services, press releases and public telecommunications service provider in the transaction. With an open door policy, the current state of integration, Ihe unique position of Post and Telecommunicalions business no longer exists. Thai Nguyen Post is facing enormous challenges and difficulties. To improve competuiveness, a fact set for Thai Nguyen Province Postal Service is to do good labor management and labor use efficiency is very important. Doing this work is to improve the conditions of labor productivity, boost production and business activities, ensure the existence and development of the unit, ihe foundation contributed significantly to the process of industrialisation and modernization of the country' in general and in particular localities
Key words: resources, effecl. solution, post. Thai Nguyen
Ngay nhdn bdi-18/12/2012, ngay phan bien- 23/1/2013. ngay duyel dang-26.'3/20l3
Tel 0913 079111 Lmad haonlp^tueba edu v.
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