Volume penumpang KRL pada tahun 2015 mencapai 290,87 juta orang meningkat 39,51% dibandingkan tahun lalu mencapai 208,5 juta orang, seiring dengan dioperasikannya rangkaian stamformasi 10 untuk lintas Bogor-Jakarta kota PP, dioperasikannya stasiun baru lintas Tangerang (stasiun Grogol, Taman Kota, Tanah tinggi) dan lintas Nambo (Stasiun Cibinong dan Stasiun Nambo) serta penambahan e-ticketing (di luar stasiun baru), penambahan 100 gate oleh PT KAI Commuter Jabodetabek dan pemasangan vending machine di sejumlah stasiun.
Volume angkutan KA barang di tahun 2015 mencapai 29,72 juta ton, turun 0,98% dari tahun lalu mencapai 30,7 juta ton, yang disebabkan antara lain belum selesainya pembangunan parsial jalur ganda di Sumatera Selatan sesuai target waktu, lintasan padat sehingga terjadi antrian dan kerusakan dump truck dan jumlah kontainer yang tersedia belum maksimal.
Kontribusi terbesar dari volume angkutan barang masih didominasi oleh angkutan batubara yang mencapai 18,52 juta ton atau tumbuh 9,59% dibandingkan 16,9 juta ton di tahun 2014. Angkutan semen dan aqua memberikan kinerja yang prospektif dengan membukukan kontribusi pendapatan pada posisi kedua dan ketiga, masing-masing mencapai Rp361,16 miliar dan Rp3,94 miliar. Namun demikian, volume angkutan dan pendapatan tersebut perlu terus ditingkatkan pencapaiannya, mengingat masih terdapat ruang optimalisasi dan belum mencapai target yang ditetapkan.
Sebagai perusahaan yang memberikan layanan moda transportasi berkereta api di Indonesia, keselamatan menjadi pilar utama yang terkandung di dalam misi Perusahaan dan menjadi aspek yang berpengaruh langsung terhadap kinerja. Kinerja keselamatan KAI dari tahun ke tahun menunjukkan peningkatan dan terus berupaya meningkatkan kinerja keselamatan terutama dalam mencapai zero fatality accident dan zero accident. Tercatat untuk tahun 2015 terdapat lebih dari 25.000 pekerja KAI dan 8.000 pekerja kontraktor serta mitra yang melakukan pekerjaan di lingkungan Perusahaan di seluruh Indonesia. Terdapat kejadian kecelakaan kerja dengan Fatal Weight Injury (FWI) dengan indeks sebesar 14,97, dengan 13 pekerja yang meninggal dunia, 10 pekerja diantaranya adalah berasal dari mitra kerja dan 3 orang pekerja organik. Kami berkomitmen untuk terus meningkatkan keselamatan operasi KA dan menargetkan turunnya toleransi kejadian kecelakaan dari waktu ke waktu.
KRL passenger volume increased by 39.51% by 290.87 million in 2015 compared to 208.5 million people last year, along with the operation of the stamformation line 10 for cross-Bogor-Jakarta city PP, new stations were also operated such in Lintas Tanggerang (Grogol, Taman Kota, Tanah tinggi station) and Lintas Nambo (Cibinong and Nambostation) including additional of e-ticketing (outside the new station), and additional of 100 gate by PT KAI Commuter Jabodetabek and installation of vending machine at a number of stations.
The volume of freight transport in 2015 reached 29.72 million tons, decreased 0.98% from 30.7 million tons last year reached, due to the partial construction of double track in South Sumatra was not finished as schedule, resulting in a solid queues and dump truck damage and a number of containers not fully maximized.
The biggest contribution of the volume of freight transport was still dominated by coal transport by 18.52 million tons, increased 9.59% compared to 16.9 million tons in 2014. Transportation of cement and aqua gave prospective performance with respectively Rp 361.16 billion and Rp3,94 billion. However, those transport volumes and revenues still need to be increased, considering that there are still spaces for optimization and it has not reached the set target.
As a company that provides rail in Indonesia, the safety becomes the main pillar which is contained in the Company's mission and becomes aspect that directly affects the performance. KAI safety performance shows an increase and continue to improve the safety performance from year to year, especially in achieving the zero accident and zero fatality accident. There were more than 25,000 workers of KAI and 8,000 contract workers and partners working in the Company throughout Indonesia in 2015. There were occurrences of workplace accidents with index of Fatal Weight Injury (FWI) of 14.97, in which 13 workers died, 10 of them were partners and 3 other was organic worker. We are committed to continuously improving the safety of railway operations and targeting the decrease tolerance toward accidents from time to time.
Kerja keras kami sepanjang tahun 2015 telah menunjukkan hasil positif, KAI memperoleh apresiasi dan penghargaan di berbagai bidang yang semakin mengukuhkan posisi sebagai penyedia layanan jasa transportasi kereta api yang handal, berdaya saing dan memenuhi harapan segenap Pemangku Kepentingan. Pada tahun 2015, KAI menerima puluhan penghargaan, diantaranya di bidang pelayanan, marketing, inovasi, SDM dan tata kelola perusahaan serta kepemimpinan. Untuk Contact Center 121 berhasil meraih penghargaan antara lain Recognition of Performance Excellence dari Asia Pacific Contact Center Association Leader 2015, serta Runner Up Grand Champion, Platinum dalam kategori The Best Social Media dan Gold dalam kategori The Best Contact Center Operations dari Indonesia Contact Center Association. Direktur Keuangan KAI Kurniadi Atmosasmito terpilih sebagai "The First Winner Of Indonesia Best CFO 2015". Direktur Komersial KAI A. Herlianto terpilih sebagai Finalis The Best Chief Marketing Officer.
Our hard work throughout 2015 has shown positive results, KAI gained appreciation and awards in various fields which firms the position as a provider of railway transportation services that is reliable, competitive and meet the expectations of all Stakeholders. In 2015, KAI received dozens of awards, including in services, marketing, innovation, human resources and corporate governance and leadership. Contact Center 121 was awarded, among others Recognition of Performance Excellence from the Asia Pacific Contact Center Association Leader 2015, and runner-up Grand Champion, Platinum in the category The Best Social Media and Gold in the category The Best Contact Center Operations from Indonesia Contact Center Association. Finance Director of KAI Kurniadi Atmosasmito was selected as "The First Winner Of Indonesia Best CFO in 2015". Commercial Director of KAI A. Herlianto selected as Finalist of the Best Chief Marketing Officer.
Fluktuasi nilai tukar Rupiah terhadap Dolar AS sepanjang tahun 2015 menimbulkan risiko meningkatnya biaya operasional karena investasi dan belanja modal untuk pemenuhan suku cadang dan sarana produksi sebagian besar masih dilakukan dengan valuta asing. Namun demikian, KAI telah mengantisipasi hal tersebut dengan melakukan natural hedge dimana dalam kontrak angkutan batubara dengan PTBA telah disepakati adanya porsi 32% pembayaran yang diterima dalam Dolar AS dilakukan dengan konversi nilai tukar Rp10.500 per Dolar AS. Berdasarkan proyeksi, kebutuhan valuta asing untuk pembelian suku cadang dapat teratasi dari strategi hedging tersebut.
Fluktuasi harga BBM selama tahun 2015 juga menyebabkan peningkatan biaya operasional terutama untuk KA jarak jauh dan menengah yang menggunakan bahan bakar solar, terutama terkait dengan penyesuaian tarif KA Kelas Ekonomi, Kelas Bisnis dan Eksekutif.
Kendala lain adalah ketatnya kompetisi pasar angkutan barang, terutama di Jawa dimana tersedia prasarana jalan raya untuk angkutan truk jarak jauh. Pembangunan jalan tol di Jawa secara langsung berhadapan dengan jalan kereta api sehingga pengguna jasa lebih memilih angkutan jalan raya yang lebih fleksibel mencapai lokasi tujuan yang diinginkan. Dari sisi tarif, jika pemerintah memberlakukan TAC (Track Access Charge) bagi KA angkutan barang, maka komponen biaya angkutan akan sulit bersaing dengan moda transportasi jalan raya yang tidak dikenai charge serupa.
Fluctuations inrupiah exchange rate against US dollar throughout 2015 posed a risk of increase in operational costs due to investments and capital expenditures for the fulfillment of spare parts and production facilities were still largely done with foreign currencies. However, KAI had anticipated this by doing a natural hedge where PTBA agreed to pay 32% portion of the payment of coal transportation using US dollars with the conversion exchange rate of Rp10,500 per US dollar. Based on projections, the need for foreign currency to purchase spare parts could be resolved by hedging strategy.
Fluctuations in fuel prices during 2015 also led to an increase in operating costs, especially for long and middle distance trains that uses diesel fuel, especially on the adjustment of train rate of Economy, Business and Executive Class.
Another obstacle was the intense competition in the freight market, especially in Java due to the increasingly available highway infrastructure or long- distance trucking. The construction of a toll road in Java has presented direct competition to the railway services business where service users prefer road transport for its more flexible reach. In term of fares, if the government proceeds with their plan to impose a TAC (Track Access Charge) for rail freight transport, it will be harder for us to compete with other transportation modes in terms of cost components as road transport is not subject to the same charge.