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LAW12
OBSERVANCE OFTHE LAW
Sometimein
1926,
atall, dapperly
dressedmanpaid
avisittoAlCapone,
themostfeared
gangster
of histime.Speaking
with anelegant
Continental accent, theman introduced himselfas Count VictorLustig.
Hepromised
thatif
Capone
gave him$50,000
he could doubleit.Capone
had morethan
enough
fundsto coverthe“investment,”
but hewasn’t inthe habitofentrusting large
sums to totalstrangers.
Helooked the countover: Same-thing
about the man was different-—-hisclassy style,
his manna-r—and soCapone
decided toplay along.
He counted out{he billspersonally
andhanded them to
Lustig. “Okay, Count,”
saidCapone.
“Doubleitinsixty days
like you said.”Lustig
left with the money,put
it inasafe—deposit
boxin
Chicago,
then headedtoNewYork,
wherehe had several other money-making
schemesinprogress.The
$50,000
remainedinthe bank box untouched.Lustig
madenoef-forttodoubleit.Two months later heretumedto
Chicago,
took the money from thebox,
andpaid Capone
anothervisit. Helookedatthegangstefs stony~faced bodyguards,
smiledapologetically,
andsaid,
“Pleaseaccept
myprofound regrets,
Mr.Capone.
I’m sorrytoreport
thattheplan
failed. . . Ifailed.”
Capone slowly
stood up. Heglowered
atLustig, debating
whichpart
of theriver to throw him in. But the countreached into hiscoatpocket,
withdrew the
$50,000,
andplaced
itonthe desk.“Here,
sir,isyour money, to the penny.Again,
my sincereapologies.
This is mostembarrassing.
Things
didn’t workouttheway Ithought they
would. I would have lovedtohave doubled your money for you and for
myself»-—Lord
knows I need it--but theplan just
didn’tmaterialize.”Capone sagged
backinto hischair,
confused. “I knowyou’re
a conman,
Count,”
saidCapone.
“I knew itthemomentyou walkedinhere. Iexpected
eitheronehundred thousand dollarsornothing.
Butthis.. .get- ting
my money back . . . well.”“Again
myapologies,
MLCapone,”
saidLustig,
ashepicked
uphishatandbegan
toleave.“My
God! You’re hon- est!”yelled Capone.
“Ifyou’re
onthespot,
here’s fivetohelp
youalong.”
He counted out five one—thousand~dollar bills out of the
$50,000.
Thecountseemed
stunned,
boweddeeply,
mumbled histhanks,
andleft,
tak-ing
the money.The
$5,000
waswhatLustig
had been after allalong.
Interpretation
Count Victor
Lustig,
a manwhospoke
severallanguages
andprided
him-selfonhis refinement and
culture,
was oneof thegreatconarfistsof mod-ern times. He was known for his
audacity,
hisfearlessness, and,
mostimportant,
hisknowledge
ofhumanpsychology.
He couldsizeupa manin minutes,discovering
hisweaknesses,
and he had radarforsuckers.Lustig
knew thatmostmen build up defenses
against
crooks and other trouble- makers. Theconartistsjob
istobring
thosedefensesdown.One sure way todo thisis
through
anactofapparent sincerity
andhonesty.
Who will distrustapersonliterally caught
intheactofbeing
hon-est?
Lustig
used selectivehonesty
manytimes,butwithCapone
hewentastep
further. No normal con manwouldhave daredsuchacon;he would have chosen his suckers for theirmeekness,
for thatlook about them that saysthey
will taketheirmedicine withoutcomplaint.
ConCapone
and you wouldspend
the rest of your life(whatever
remained ofit)
afraid. ButLustig
understood thata manlikeCapone spends
his liferrfistrusting
oth-ers.Noone around himishonestorgenerous,and
being
somuch inthecompany of wolves is
exhausting,
evendepressing.
A man likeCapone
yearnstobe the
recipient
ofanhonestorgenerousgesture,
tofeel thatnot everyone hasanangle
orisout torob him.Lusiig’s
act ofselectivehonesty
disarmedCapone
becauseit was sounexpected.
A con artistlovesconflicting
emotions likethese,
since theperson
caught
upinthemissoeasily
distracted and deceived.Donot
shy
awayfrompracticing
this lawontheCapones
ofthe world.Withawell-timed
gesture
ofhonesty
orgenerosity,
youwillhavethemost brutal andcynical
beastinthekingdom eating
outof your hand.Everything
turnsgray whenI don ’thaveatleastonemarkanthe horizon.Life
thenseemsemptyanddepressing.
Icannotunderstandhonestmm.They
leaddesperatelives,full ofbaredom.
(mm: ‘.1110:Lu.«u,«;, ISO!) :94?
KEYS ’l‘(.) P()\/\"l:lR
Theessenceof
deception
isdistraction.Distracting
thepeople
youwant to deceivegives
you the timeand space todosomething they
won’: notice.Anactof
kindness, generosity,
orhonesty
isoften themostpowerful
formofdistraction because it disanns other
people’s suspicions.
It tums theminto
children, eagerly lapping
up any kind of a.ft'ectiona.tegesture.In ancientChina thiswascalled
“giving
before you take”--thegiving
makes ithard fortheother personto noticethe
taldng.
It isadevice with infinitepractical
uses.Brazenly taking something
fromsomeone isdanger-
ous,even for the
powerful.
Thevictimwillplot
revenge. Itisalsodanger-
ous
simply
to askfor what youneed,
no matterhowpolitely:
Unless theother personsees some
gain
forthemselves, they
maycometoresentyour neediness. Learn togive
beforeyoutake. It softens theground,
takesthebiteoutofafuturerequest,or
simply
createsadistraction. And thegiving
can takemany forms:an actual
gift,
atgenerous act,akindfavor,
an“l1on~est”admission-—whateverittakes.
Selective
honesty
isbestemployed
onyourfirstencounterwithsome one.Weareallcreaturesofhabit,
andourfirstimpressions
lastalong
time.Ifsomeonebelieves youarehonestatthestartof your
relationship
ittakesalottoconvincethem otherwise. This
gives
youroomtomaneuver.jay Gould,
like AlCapone,
was a man who distrusted everyone.By
the time he wasthirty—three
he wasalready
amultimillionaire, mostly through deception
andstrong-arming.
In the late1860s,
Gouldin- vestedheavily
inthe ErieRailroad,
then discovered that the market hadL/SW12 91
92, LAW l2
been floodedwith avast amountof
phony
stock certificates for the com»party. He stoodtoloseafortune andtosufferalot ofembarrassment.
Inthe midst of thiscrisis,a mannamed Lord
john
Gordon- Gordonof- fered tohelp. Gordon—Gordon,
a Scottishlord,
hadapparently
made asmall fortune
investing
inrailroads.By hiring
somehandwriting experts
'Gordon—Gordon was able toproveto Gould that the
culprits
forthephony
stock certificateswereactu-ally
severaltop
executiveswith theErieRailroad itself. Gouldwasgrateful.
Gordon«Gordon then
proposed
that he and Gouldjoin
forcestobuy
upacontrolling
interest in Erie. Gouldagreed.
For a while the venture ap-peared
to prosper. The twomen were nowgood friends,
and everytime Gordon—Gordon came to Gouldasking
for money tobuy
morestock,
Gould gave it to him. In1873, however,
Gordon-Gordonsuddenly dumped
allof hisstock, making
afortune butdrastically lowering
the valueof Gould’sown
holdings.
Then hedisappeared
fromsight.
Upon investigation,
Gould foundoutthat Gordon-Gordon’s realnamewas
john Crowningsfield,
and that he was the bastardsonofamerchantSeaman andaLondonbarmaid. There hadbeenmany clues before then that Goi-donvGordonwas a conman,buthis initialactof
honesty
and support
hadso blinded Gould thatittook theloss ofmillions for him to seethrough
the scheme.A
single
actofhonesty
isoftennotenough.
What isrequired
isarepu- tationforhonesty,
builton a.seriesofacts-—but thesecanbequite
inconse-quential.
Oncethisreputation
isestablished,
aswith firstimpressions,
itishardtoshake. ~
Inancient
China,
Duke Wu ofChéng
decideditwastimetotakeoverthe
increasingly powerful kingdom
ofHo.Telling
no one of hisplan,
hemarriedhis
daughter
toHu’s ruler. Hethencalledaoounciland asked his ministers, “I amconsidering
amilitary campaign.
Whichcountry
shouldweinvade?”Ashe had
expected,
oneof hisministersreplied,
“H11 should beinvaded.” The duke seemedangry, andsaid,
“Huisasisterstatenow.Why
doyou suggestinvading
her?”He had theministerexecuted for hisimpolitic
remark. The rulerof Huheard aboutthis,
andconsidering
othertokensof Wu’s
honesty
and themarriage
withhisdaughter,
he tooknopre- cautions todefend himself fromChéng.
A few weekslater, Chéng
forcesswept through
Hu and tookthecountry,nevertorelinquish
it.Honesty
is one of the best ways to disarm the wary, butit isnottheonly
one.Any
kind ofnoble, apparently
selflessactwillserve.Perhaps
thebest suchact,
though,
isoneofgenerosity.
Fewpeople
canresistagift,
evenfromthemosthardened enemy, whichis
why
itisoften theperfect
wayto disarmpeople.
Agift brings
outthe childinus,instantly lowering
ourdc»lenses.
Although
we oftenviewotherpeople’s
actions inthemostcynical light,
werarely
seetheMachiavellian element ofagift,
whichquite
often hides ulteriormotives. Agift
istheperfect object
inwhichtohideadecep—
livemove.
Over three thousand years ago the ancientGreekstraveledacrossthe
seato
recapture
thebeautifulHelen,
stolenaway from themby Paris,
andto
destroy
Paris’scity, Troy.
Thesiege
lastedtenyears, manyheroesdied, yet
neither side hadcomeclosetovictory.
Oneday,
theprophet
Calchasassembled theGreeks.
“Stop battering
away at these walls!” he told them. “You must findsome other way, some ruse. We cannot take
Troy by
force alone. We mustfindsomecunning
stratagem.”
The cun—ning
Greek leaderOdysseus
then came up with the idea ofbuilding
a
giant
woodenhorse, hiding
soldiers inside it,then
offering
it to theTrojans
as agift.
Neoptolemus,
son ofAchilles,
wasdisgusted
with this
idea;
it wasunmanly.
Better forthousands to die on the battlefield than to
gain victory
sodeceitfully.
But thesoldiers,
facedwith a choice between another ten years of
manliness, honor,
anddeath,
ontheonehandand a
quick victory
on theother,
chose thehorse,
which waspromptly
built. The trick was successful andTroy
fell.One
gift
didmorefor the Greekcausethantenyearsoffighting.
Selective kindnessshould also be
part
ofyour arsenal ofdeception.
Foryears theancientRomans had
besieged
thecity
of theFaliscans, always
un~successfully.
Oneday, however,
when the Romangeneral
Camillus wasencamped
outside thecity,
hesuddenly
sawamanleading
some childrentoward him. Themanwas aFaliscan
teacher,
and thechildren,
itturned out,werethe sons anddaughters
of thenoblestandwealthiestcitizens ofthetown. On the
pretense
oftaking
these childrenoutforawalk,
he had led themstraight
totheRomans, offering
themashostages
inhopes
ofin-gratiating
himself withCamillus,
thecity’s
enemy.Camillus didnottake thechildren
hostage.
Hestripped
theteadier,
tied his hands behind his
back,
gave each childarod,
and let themwhip
him all the way backtothe
city.
Thegesture
hadanimmediate effect onthe Faliscans. Had Camillus used the childrenas
hostages,
someinthecity
would have voted to surrender. And even ifthe Faliscans had gone on
fighting,
theirresistancewould have been halfhearted. Camillus’s refusaltotake
advantage
of the situationbroke down the Faliscans’resistance, andthey
surrendered. Thegeneral
had calculatedcorrectly.
Andinanycasehehad had
nothing
to lose: He knew that thehostage ploy
would nothaveended thewar, atleastnot
right
away.By turning
thesituationaround,
heearnedhis
enemy’s
trustandrespecg disarming
them. Selective kindness will oftenbreak down even the most stubborn foe:Aiming right
for theheart,
itcorrodes thewilltofight
back.Remember:
By playing
onpeople’s
emotions,calculatedactsof kind-ness canturn a
Capone
into agullible
child. As with any emotional ap-proach,
thetacticmustbepracticed
withcaution:Ifpeople
seethrough
it,their
disappointed feelings
ofgratitude
and warmth willbecome themost violent hatred and distrustUnless youcanmake thegesture
seemsincere andheartfelt,
donotplay
with fire.Im age: The
Trojan
Horse.Your
guile
ishidden inside
a
magnificent gift
that proves irresistible to youropponent.The walls open.
Once
inside,
wreak havoc.
LAW 12 1 93
94 LAW 12
Authority:
When Duke Hsien of Chin was aboutto raid Yii, hepresented
to them ajade
and a team of horses. When Earl Chih was about to raid
Cl1’ou~yu,
hepresented
tothem
grand
chariots. Hence thesaying:
“When you are about to take. you shouldgive." (Han-feivtzn,
Chinesephilosopher,
thirdcentury
B.C.}REVERSAL
When youhavea
history
ofdeceitbehindyou,noamountofhonesty,
gen-erosity,
orkindnesswillfoolpeople.
In fact itwillonly
callattention toit-self. Once
people
have cometoseeyouasdeceitful,
to acthonestallofasuddenis
simply suspicious.
Inthesecasesit isbettertoplay
the rogue.Count
Lustig, pulling
thebiggest
can of his career, was aboutto sell theEiffel Towerto anunsuspecting
indusixialistwho believedthe govern- ment wasauctioning
itoff forscrapmetal. The industrialistwasprepared
to handover a
huge
sumof moneytoLustig,
who hadsuccessfully imper-
sonated agovernment
official. Atthe lastminute,however,
the markwassuspicious. Something
aboutLustig
botheredhim. Atthemeeting
inwhichhewastohandoverthe money,
Lustig
sensedhissudden distrust.Leaning
overto theindustrialist, Lustig explained,
in a lowwhisper,
how low his
salary
was,how difficult his financeswere,onandon.Afterafew minutes of
this,
the industlialistrealized thatLustig
wasasking
for abribe. For the first time he relaxed. Now he knew he could trust
Lustig:
Since all
government
officials weredishonest, Lustig
hadto be real. Themanforked overthe money.
By acting dishonest, Lustig
seemed the realMcCoy.
Inthiscaseselectivehonesty
would have had theopposite
effect.AstheFrench
diplomat Talleyrand
grewolder,
hisreputation
as a mas-ter liar and deceiver
spread.
At theCongress
ofVienna(1814-1815),
hewould
spin
fabulous stories andmakeimpossible
remarlmtopeople
whoknew he had tobe
lying.
Hisdishonesty
hadnopurposeexcept
to cloak the momentswhen hereally
wasdeceiving
them. Oneday,
forexample,
among
friends, Talleyrand
said withapparent sincerity,
“In businessoneought
to showone’s hand.” No one who heardhim could believe theirears: A manwho never once in his life had shown his cards was
telling
other
people
toshow theirs. Tactics like this madeitimpossible
todistin-guish Talleyi-and’s
realdecepfions
from his fake ones.By embracing
hisreputation
fordishonesty,
hepreserved
hisability
todeceive.Nothing
intherealmofpowerissetinstone.Overtdeceptiveness
willsometimescoveryour
tracks,
evenmaking
you admired for thehonesty
ofyour